CRM 2007 CRM Outlook Integration

Hi All
Implementing CRM 2007 and integrating groupware mainly outlook. When i synchronize from outlook to CRM is giving error "Synchronization could not be executed due to error during data retrieval from CRM" but i am able to synchronize Appointments, Tasks.I would like to know why this error coming and how to get rid of these.
Secondly all appointments and tasks are synchronized on client based settings which is why i need to synchronize every time i create or change them. How do i make server based synchrononization where i dont have to synch every time.
And also the contacts iam able to synch Contacts to outlook public folder but as per my scenario i want to synch them to a private folder to Outlook....is there any special setting required for contacts ????.
Any help on this is much appriciated.
Thanks & Regards,
Sama

Hello,
Server-side groupware integration is certainly more robust, stable and configurable. However, setting up the s-s groupware integration is a small project on it's own, especially in a large company.
"Synchronization could not be executed due to error during data retrieval from CRM" this error is mostly related to an incorrect address in the outlook sap calendar configuration screen. Check, in Outlook, Tools->Options->SAP Calendar-->Configuration
Check if the SAP CRM server address AND port are correct, if you don't specify HTTP or HTTPS in front of the address SAP will prefix it with HTTPS so make sure the port number is correct for HTTP or HTTPS. (you can get the port numbers for HTTP/s in transaction SMICM-->Services)
For client-side GWI there is one place where you can customize some settings but they are all defaulted so it should work out of the box, even for contact persons. Check in SPRO>CRM>CRM Middleware and related components-->Settings for client-based synchronization.
Hope this helps,
Kind regards,
Joost

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