CRM material

I am beginner in ABAP Development.I got a job for development in CRM.Can anyone please help me with the full documentation for my project.
Thank you

Hi Sadhik,
Please have a look at the following links for starter:
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/html/BBLibrary.htm
/message/1863167#1863167 [original link is broken]
http://www.ixos.com/local/es/home/products/pro-integration/pro-integration-crm/pro-integration-crm-sap.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
CRM material
Please let me know in detail what kind of help do you want in documentation? Are you talking about preparing technical specification?
Reward points if it helps.
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Enhancement CRM Material Object

Hi CRM Gurus,
I need some direction on enhancing CRM Material Object.
Due to our R/3 system store Product hierarchy (PRODH) in table MVKE not in table MARA. We need to mapped the product hierarchy from MVKE in R/3 to CRM in general material data (MARA).
What is the best way to do this?.
Appreciate your help.
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Hi,
Reffer to my blog to enhance the materials. /people/vikash.krishna/blog/2006/09/07/extend-the-material-master-bdoc-part-1
Reward points if it helps!!
Best regards,
Vikash.

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Dear gurus ,
i'm new to sap.i want to learn sap crm.my qualification is mba mktg. could u plz guide me in the following...
i've 3 yrs exp of call center,
what are the various topics/aspects i have to cover....
1.where to start sap crm preparation( which topic)
2.how to proceed( preperation flow-topic wise)
3.can any one send me the crm material like 100,800....etc..

hi
Welcome to the CRM stream
Having a qualified and experienced Marketing Management professional you might be having expertise in entire sales cycle
On the basis of your experience, you try to go through the overview of CRM (CR010) where it gives entire topics briefing
Try to apply your functional experience skills in to the topics like CRM sales, marketing etc
Initially you can start with this, later you extend to other topics.
revert back for further clarification if any
regards
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MAP R3 to CRM Material Master -- Urgent

Hi all,
I have currently using BADI PRODUCT_CUSTOMER2 with method MAP_R3_TO_CRM_MATERIAL. I have done the coding and required configuration. I suppose to be able to see the changes done in COMMPR01 in CRM from MM02 in R3. However, I fail to see the changes at CRM.
I have read through note 428989 for the mapping instruction. During debugging, I manage to see all the changes done in R3 at the CRM side.. until the populating part, everything looks fine and okie for me. But when everything gone through, including the SMQ2 ibound queue finish running, i still fail to see the changes.
Below is the populating code that i have implemented in the badi, anyone can give me some advice on the code (basically the code refer to the reference file). Do i need to include some extra field or table at the populating part. Thanks.
begin of mapping data into bdoc:
LOOP AT lt_cat_settype_rel_all INTO ls_cat_settype_rel.
read comc_settype record:
CALL FUNCTION 'COM_SETTYPE_READ_SINGLE'
EXPORTING
iv_settype_guid = ls_cat_settype_rel-frgtype_guid
IMPORTING
es_settype = ls_settype
EXCEPTIONS
not_found = 1
no_import_values = 2
no_text_found = 3.
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
CONTINUE.
ENDIF.
CASE ls_settype-frgtype_id.
WHEN lc_zxe_843_kgen.
ls_zxe_843_kgen-relation-owner = 'X'.
ls_zxe_843_kgen-relation-logsys = cs_product_bdoc-header-com_product-logsys.
ls_zxe_843_kgen-data-zz0010 = ls_zisc_mara_data-zzlead.
ls_zxe_843_kgen-data-zz0011 = ls_zisc_mara_data-zzamr.
ls_zxe_843_kgen-data-zz0012 = ls_zisc_mara_data-zzasr.
ls_zxe_843_kgen-data-zz0013 = ls_zisc_mara_data-zzlmang.
ls_zxe_843_kgen-data-zz0014 = ls_zisc_mara_data-zzmmang.
APPEND ls_zxe_843_kgen TO cs_product_bdoc-data-zxe_843_kgen.
APPEND ls_settype-frgtype_id TO cs_product_bdoc-data-mnt_settype.
ENDCASE.
ENDLOOP.
ENDCASE.
ENDLOOP.
Any help or idea is very much appreciated. Thanks.
Any doubt can always drop me a message as well.

Use the below code for your req.
CONSTANTS:
 c_on TYPE comt_boolean VALUE 'X',
 c_off TYPE comt_boolean VALUE ' ',
 C_PROD_XPORT(20) type C VALUE 'ZCOM_MANUFAC',
 c_mara(4) TYPE c VALUE 'MARA'.
 Work Areas *
DATA: str_category_bdoc TYPE comt_prod_cat_rel_maintain,
 str_category TYPE comt_prod_cat_rel,
 str_settype TYPE comt_settype_ext,
 str_cat_settype_rel TYPE comt_cat_frag_rel,
 str_comm_category TYPE comm_category,
 str_comm_prprdcatr TYPE comm_prprdcatr,
 str_ZPROD_XPORT type ZCOM_TA_MANUFAC_MAINTAIN,
 str_other_info TYPE bapiextc.
DATA: begin of str_com_mara,
 bismt(18) type c,
 end of str_com_mara.
 Internal Tables *
DATA: it_categories TYPE comt_prod_cat_rel_tab,
 it_cat_settype_rel TYPE comt_cat_frag_rel_tab,
 it_cat_settype_rel_all TYPE comt_cat_frag_rel_tab.
 Field Symbols *
FIELD-SYMBOLS:
 <source_x> TYPE x,
 <target_x> TYPE x.
*Get all categories related to the product from CRM online:
CALL FUNCTION 'COM_PROD_CAT_REL_READ_WITH_PR'
 EXPORTING
 iv_product_guid = cs_product_bdoc-header-com_product-product_guid
 iv_update_buffer = space
 IMPORTING
 et_set = it_categories.
*Add all categories related to the product from BDOC:
LOOP AT cs_product_bdoc-header-categories INTO str_category_bdoc.
 MOVE-CORRESPONDING str_category_bdoc-data TO str_category.
 READ TABLE it_categories
 WITH KEY hierarchy_guid = str_category-hierarchy_guid
 TRANSPORTING NO FIELDS.
 IF sy-subrc = 0.
 MODIFY it_categories FROM str_category INDEX sy-tabix.
 ELSE.
 APPEND str_category TO it_categories.
 ENDIF.
ENDLOOP.
LOOP AT it_categories INTO str_category.
*Get category set type relations:
 CALL FUNCTION 'COM_CAT_FRAG_REL_READ'
 EXPORTING
 iv_category_guid = str_category-category_guid
 IMPORTING
 et_cat_frag_rel = it_cat_settype_rel
 EXCEPTIONS
 wrong_call = 1
 OTHERS = 2.
 IF sy-subrc = 0.
 APPEND LINES OF it_cat_settype_rel TO it_cat_settype_rel_all.
 ENDIF.
 ENDLOOP.
 DELETE ADJACENT DUPLICATES FROM it_cat_settype_rel_all.
*Getting the info into the Set Types.
 LOOP AT it_cat_settype_rel_all INTO str_cat_settype_rel.
 CALL FUNCTION 'COM_SETTYPE_READ_SINGLE'
 EXPORTING
 IV_SETTYPE_GUID = str_cat_settype_rel-frgtype_guid
 IV_LANGU = SY-LANGU
 IMPORTING
 ES_SETTYPE = str_settype
 EXCEPTIONS
 NOT_FOUND = 1
 NO_IMPORT_VALUES = 2
 NO_TEXT_FOUND = 3
 OTHERS = 4.
 IF sy-subrc <> 0.
 CONTINUE.
 ENDIF.
 CASE str_settype-frgtype_id.
 WHEN C_PROD_XPORT. "Set Type Name 'ZCOM_MANUFAC' "'ZTM_PROD_XPORT'
 str_zprod_xport-relation-owner = c_on.
 str_zprod_xport-relation-logsys = cs_product_bdoc-header-com_product-logsys.
*Polutate MARA Fields
*Get the info record using Communication Structure 1
*Table Name and Material Number ( struc = 'MARA' and matnr = current material number )
 LOOP AT it_other_info INTO str_other_info
 WHERE field1(20) = C_MARA
 AND field1+20(18) = is_mara-material.
 ENDLOOP.
*Get data from Communication Structure 2 ( Old Material Number )
 ASSIGN str_other_info-field2 TO <source_x> CASTING.
 ASSIGN str_com_mara TO <target_x> CASTING.
 IF <source_x> IS ASSIGNED AND
 <target_x> IS ASSIGNED.
 <target_x> = <source_x>.
 ELSE.
 CONTINUE.
 ENDIF.
*Assign the data from Communication Structure 2 ( Manufacturer Part Number ) to the corresponding field in set type structure.
 str_zprod_xport-data-ZZ0014 = str_com_mara-bismt.
 APPEND str_zprod_xport TO cs_product_bdoc-data-ZCOM_MANUFAC.
 APPEND str_settype-frgtype_id TO cs_product_bdoc-data-mnt_settype.
 ENDCASE.
 ENDLOOP.
endmethod.
We have implemented the similar functionality in our project.
Reward points If it helps.

CRM material description not replicated

Hi All.
We are facing a issue.
A new material was created in R/3 and was replicated in CRM but the material discription is not replicated in CRM when we see in commpr01.
How to solve this issue.
We are using CRM 4.0 and R/3 4.7

Hi Rajat,
Please check the procedures during replication process. Generally entire header information will be replicated when standard material is being replicated. if any routines exist, then please check those.
Thanks,
sksingh

CRM material master valuation category

hi,
I replicated material master data from ERP to CRM. 10000016 Material has 3 valuation category in ERP. But valuation category in the financial 1 tab doesn't replicate to CRM. While I create service order with 10000016 material , how can I know which valuation category is used?
i would appreciate you help.
thanking you
Regards

Hi,
It's solved.
Unfortunately you will have to add the field in CRM as it is not
contained in standard system.
Also you add the field in CRM and then do the mapping to the same field
in R/3. You can use the data exchange BADI to do this CRM_DATAEXCHG_BADIThis is your own responsibility
however.

ABAP CRM Material

Hi guys,
This is Vinay Dasari, need CRM technical (ABAP) material .
Thanks in advance.
Regards,
vinay

STOP!
Before proceeding further, read the Rules of Engagement for these forums.
Matt

SAP CRM material

Hi,
Can anybody let me know about the SAP CRM online material. I am new to SAP CRM and i want to learn SAP CRM.
So please help me.
Thanks,
Archana

Hi,
If you want to learn for self learning, goto help.sap.com. If you want to learn for project follow best practice doc. at help.sap.com. Best practice docs are preconfigured scenarios.
Best regards
Pankaj Kumar

CRM logical system when uploading material from R/3

Hi experts,
CRM is connected to R/3 4.6b which its products are created in CRM by uploading.
We will connect to the same CRM to ECC 6.0 and then upload all new materials to CRM.
1. What is the correct information that should appear in CRM material master data (table comm_product) in the Logical system field (comm_product-logsys) ? The CRM logical system or R/3 logical system ?
2. In the future when I connect CRM to ECC 6.0, what will appear the source system (ECC 6.0) or CRM logical system ?
Regards
ahm

Hi,
I got confused reading your post.
Case 1: Are you saying that the products are created in CRM and then uploaded to ECC?
Case 2: And again you will connect CRM to ECC 6.0 and download all new materials to CRM?
1. What is the correct information that should appear in CRM material master data (table comm_product) in the Logical system field (comm_product-logsys) ? The CRM logical system or R/3 logical system ?
ANSWER: R/3 logical system
2. In the future when I connect CRM to ECC 6.0, what will appear the source system (ECC 6.0) or CRM logical system ?
ANSWER: If this is in Case 2 scenario then the source system would be ECC6.0 as we are creating materials in ECC6.0
PLease let me know if you have nay further Q?
Thanks,
Karuna.

CRM-ISU: Need to change the END date and Start Date for contract items

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There is an old contract item for which I need to change the end date
and there is a new contract item for which I need to change the start date.
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I am aware of a FM EECRM_CONTRACT_DATE_CHANGE which may be used for changing End Date
but how to change the start date of a new contract item?
Please let me know if any body is aware of this?
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Hi,
Hope you can solve it by this [Link1|Re: Function modules; [link2|CRM material;.
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Surjith

Steps to connect a CRM system with MDM

Hi everybody,
I've got a problem here : I should build a connection between a CRM system and MDM (get the data in several tables in the CRM system, normalize them in MDM and then put them back in the CRM).
What would the steps I've got to do to achieve that ? Do I need XI between the two systems ? Do I have to map the tables before sending them in MDM (and how could I do that ?)
Thank you for all the help you can give me
Seb

Hi
The Universal Worklist (UWL) iView is part of the KMC (Knowledge Management and Collaboration), capability of SAP NetWeaver. The integration of the SAP NetWeaver MDM workflow with UWL will be provided with SP04. This will provide the ability to expose SAP NetWeaver MDM workflow steps in the SAP Universal Work List (UWL). These jobs may run from the BPM process or can be launched inform within SAP NetWeaver MDM. UWL is defined as the main consolidated Inbox for SAP users, being the main location to monitor jobs directly activated in SAP NetWeaver MDM, or connected to a process that integrates with SAP NetWeaver MDM.
Using the SAP NetWeaver Portal UI, show a summarized list of all workflow (WF) jobs/tasks from all systems of SAP NetWeaver MDM Landscape per user - one single UI for all my tasks. The UWL is already integrated with other major SAP products, like R/3, SAP CRM, mySAP ERP, etc.
https://sapportal.wdf.sap.corp/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/infocenters/ws%20ptg/ptg/platform%20ecosystem/industry%20standards/projects%20and%20programs/business%20process%20management/index.html
First of all, you must set a RFC connectivity between CRM and backend system:
o Create system users for remote connection (RFC_CONN). This user must have SAP_ALL authorization.
o Create RFC connections in CRM system.
Go to transaction SM59 on CRM side and click on 'create' button. Set RFC destination name to the back-end system <sid>CLNT<client> (eg. R3DCLNT200), connection type to 3 (abap / R/3 connection) and fill the target host to your back-end system. On the Logon/Security tab, add the RFC_CONN user created in the previous step. Save your settings.
o Create RFC connections in the back-end system.
Go to transaction SM59 on the back end and click on 'create' button. Set the RFC destination name to CRM system <sid>CLNT<client> (eg. CR1CLNT300), connection type to 3 (abap / R/3 connection) and fill in the target host to your back-end system. On the Logon/Security tab, add the RFC_CONN user created in the previous step. Save your settings.
o Create a logical system name in CRM.
Go to transaction SPRO -> SAP Implementation Guide -> Customer Relationship Management -> CRMServer -> Technical Basic Settings -> ALE Settings -> Distribution -> Basic Settings -> Logical Systems -> Define Logical System Add a new value:
Save your settngs.
o Create a logical system name in the back end.
Go to transaction SPRO -> SAP Customizing Implementation Guide -> SAP Web Application Server -> Application Ling Enabling -> Sending and Receiving Systems -> Logical Systems -> Define Logical System Add a new value:
Save your settngs.
2.
3. Middleware parameters setup Go to transaction SM30 on backend system and choose table CRMCONSUM. Add the following values:
4. Next, choose CRMSUBTAB for subscription table for the Up and Download Object and add the following values
User ObjectName U/D Obj. Class Function Obj. Type Funct. Name
CRM empty Download Material empty empty CRS_MATERIAL_EXTRACT
CRM empty Download Material empty empty CRS_CUSTOMIZING_EXTRACT
CRM empty Download Material empty empty CRS_SERVICE_EXTRACT
Next, choose CRMRFCPAR for definitions of RFC Connections and add the following values
User ObjectName Destination Load Type INFO InQueue Flag Send XML
CRM * SR1CLNT300 Initial Download SR1CLNT300 X Send XML
CRM * SR1CLNT300 Request SR1CLNT300 X Send XML
CRM MATERIAL SR1CLNT300 Initial Download SR1CLNT300 X Send XML
Leave all other field empty.
Now, configure filtering for the material master:
Choose the CRMPAROLTP table for CRM OLTP Parameters and add the following values:
Parameter name Param. Name 2 Param. Name 3 User Param. Value Param. Value 2
CRM_FILTERING_ACTIVE MATERIAL empty CRM X empty
Now we must edit the table for the application indicator. Go to transaction SE16N on the back-end side and choose table TBE11. Search or add an application component BC-MID and edit activity settings (field AKTIV = X).
Save your settings.
8. Enterprise buyer with/without CRM In this activity, you define whether you are running the Enterprise Buyer and CRM in the same system. This might accelerate the Master Data download performance. If you are using CRM in the client, then skip this activity.
In the CRM system run transaction BBP_PRODUCT_SETTINGS, deselect 'Test mode' and choose the Execute button.
The system generates a report containing all tables that have been deactivated.
9. Generate repository objects With this procedure, you generate the middleware function modules (BDoc Object Type) for the material master.
Go to transaction SMOGGEN and choose object PRODUCT_MAT and PRODUCT_SRV. Generate services for all object categories.
Please let me know your email id, i shall send you this document
Regarsd
Rehman
Reward Points if Useful

Hi Gurus, regarding ABAP-CRM docs

Hi Gurus,
Now I am working in PCUI.
What an abaper needs to know to work in ABAP-CRM.
Should we know CRM funcionalities in deep?
I want to know what sort of work tehcnially people will do in ABAP-CRM. IS it simply with BADI's.
Please send me some related documents to work with ABAP-CRM. It will be very helpful to me.
my id <removed by SAP Community Network Moderator>
Regards,
Ramakrishna.

Hi Tulasi,
To find the CRM Material refer the following link created by the forum moderator :
Link to CRM documentation :
Links to CRM Documentation
Reward points if it helps.

ABAP for CRM

Hi,
I like to know about CRM ABAP. I know, it's a language and there is nothing like CRM ABAP. More specifically, I like to know the way and the rules for writing a program in ABAP for CRM. It will be very helpful if any one can provide some documents on it.
Thanks,
Kuntal

Hi,
Check the below links :
Links to CRM Documentation
Brainstorming Discussion - Links to CRM Documentation
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/html/BBLibrary.htm
/message/1863167#1863167 [original link is broken]
http://www.ixos.com/local/es/home/products/pro-integration/pro-integration-crm/pro-integration-crm-sap.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
CRM material
http://help.sap.com/saphelp_erp2005/helpdata/en/06/4f220a51d173478a0d60f01645d914/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/6a/0e1d3ba1f2ab13e10000000a11402f/frameset.htm
Thanks.
Reward If Helpful.

Materials are not downloading automatically from R/3 to CRM

Dear All,
My R/3 team has created 10 new u201Cmaterialsu201D in R/3 system and these materials suppose to interface to CRM automatically, but it was not.
Before creating these new u201Cmaterialsu201D in R/3 I should have download the u201Cmaterial groupsu201D to CRM. But mistakenly I created the material in R/3 on 14/04/2009 and I downloaded the material groups to CRM on 16/04/2009.
Does u think this delay stopping automatic u201Cmaterialsu201D replication from R/3 to CRM?
I even check for middleware errors in SMW01, but i did not find any error messages.
Kindly advice!
Regards,
Silpa.

Hi Arup,
Thanks for the reply,
I undersatnd that, before we download the "materials from" R/3 to CRM, "material groups" must be exist as "categories" in CRM system.
Materials created in R/3 on 13/04/2009, but materials groups have been downloaded to CRM on 16/04/2009, that's why system unable to interface the materials to CRM automatically.
System tried to interface the new materials on 13/04/2009 but it could not , because new material groups not available in CRM at that time.
Since our material groups are existed in CRM system, we would like to download the 10 newly created materials from R/3 to CRM system.
Please tell me what load i have to execute ?
R3AS (Adapter object -Material) - Initial donwload ?
R3AR4 (Adapter object -Material) - Start request ?
Is there any way to system to donwload them automatically ?
Regards,
Silpa.

ABAP in CRM

Hi experts,
I am actually new to CRM and here the ABAP is rather different. And i couldnt get on with the logic for the select queries, here things are different like GUID, Object ID, business transaction, etc. please someone kindly help me out from this with some sample codes, etc .
Thank You.

Check the below links :
Links to CRM Documentation
Brainstorming Discussion - Links to CRM Documentation
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/html/BBLibrary.htm
/message/1863167#1863167 [original link is broken]
http://www.ixos.com/local/es/home/products/pro-integration/pro-integration-crm/pro-integration-crm-sap.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
CRM material
http://help.sap.com/saphelp_erp2005/helpdata/en/06/4f220a51d173478a0d60f01645d914/frameset.htm
http://help.sap.com/saphelp_erp2005/helpdata/en/6a/0e1d3ba1f2ab13e10000000a11402f/frameset.htm
Thanks
Seshu

CRM material

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