CRM Middleware -XI-SAP-ISU

Hi all,
1) In connecting between SAP-ISU and SAP-CRM we have CRM Middleware. People are having second thought that it can be done by XI bcz of volume of data from SAP-ISU to SAP-CRM
Can anybody suggest me which one we can suggest?
2) In connecting with telephone system to CRM they have already some in built mechanism to connect with CRM , now they are having second thought that we can use XI between
Can anybody suggest me which one we can suggest?

Hi venu,
I hope the following documents ll be useful to u.
<u>For XI</u>
http://help.sap.com/saphelp_nw04/helpdata/en/e3/e60138fede083de10000009b38f8cf/frameset.htm
<u>BW WITH SD, FI, CRM:</u>
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
<u>CRM to BW extraction:</u>
http://help.sap.com/bp_biv135/html/bw.htm
http://help.sap.com/bp_biv135/html/BW/SalesAnalysis.htm
http://help.sap.com/bp_biv235/BI_EN/index.htm
http://help.sap.com/bp_biv235/BI_EN/html/bw.htm
http://help.sap.com/saphelp_nw04/helpdata/en/af/ed833b2ab3ae0ee10000000a11402f/frameset.htm
check threads for possible 'error' happened
CRM Data source issue with Delta Load( For BW Gurus only)
Re: Activities : 0CRM_SALES_ACT_1
Re: CRM Service Contracts : no records with 0CRM_SRV_CONTRACT_H
Hope it helps...let me know
Regards,
R.Ravi

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