CRM On Demand Desktop customization of new button

Hi all,
Can we create a new button for custom object in CRM On Demand Desktop. I have customized the package to synchronise the Custom Object 1 but couldn't able to find the code to add new button for the custom object. Please let me know if this is possible and how?
Thanks in Advance!

The error file looks to be telling you that there is something wrong with the zip library.

Similar Messages

CRM On Demand Desktop problem

Guys here is the problem that i've come across when customizing the CRM Desktop application. Here are the steps that led me to error-
-> Installed the CRM Desktop application
-> Obtained the customization package from the relevant website and uploaded it to the CRMOD Instance
-> Downloaded the same package from instance
-> unzip the files in the customization package
-> zip the same files without any changes/modification to the files
-> uploaded it to the CRMOD Instance
-> I get the error "*Synchronization cancelled - An error occured while downloading the customization package* " and the log files say "*Exception 'struct ziplib::ziplib_exception' throwing: error 0 in unzip_base::extract_current_file*".
Is there something that I am missing or is there any other method of zipping the files?. Unzip and then zipping the same files and uploading the same files but getting an error just does not make sense??

The error file looks to be telling you that there is something wrong with the zip library.

Add logic behind 'Update Opportunity Totals' button in Oracle CRM On Demand

HI,
I need to add custom logic behind 'Update Opportunity Totals' button in Oracle CRM On Demand. Can anyone please let me know where can I implement this logic? Where can I find already implemented code of 'Update Opportunity Totals' button.
Thanks,
RM

Pl post this in a Siebel related forum
HTH
Srini

New Release: Oracle Policy Automation Connector for CRM On Demand 10.3.0

h1. Oracle Policy Automation Connector for CRM On Demand 10.3.0
Oracle Policy Automation Connector for CRM On Demand 10.3.0 is now available via Oracle E-Delivery (http://edelivery.oracle.com/)
This release includes:
Oracle Policy Modeling Imports CRM On Demand Data Model
Oracle Policy Modeling 10.3 supports importing the data model of a CRM On Demand web service, including the selection of objects to map for loading data, and both saving and inserting data.
Oracle Policy Automation 10.3 Runtime
This version of the Oracle Policy Automation Connector for CRM On Demand works with Oracle Policy Automation 10.3 runtime. Rulebases must be built from Oracle Policy Modeling 10.3.
Oracle Web Determinations Integration
The connector allows users to pre-seed Oracle Web Determinations with data from CRM On Demand objects and update the same or new CRM On Demand objects with data collected during the interview session.
Please read the release notes and installation guide contained in the media pack for more details.
The build number for this release is 10.3.0.2048.0
-----

Hi All,
Just a Clarification about the Oracle Lite Webcast, only customers with a valid CSI.
Will be able to Connect to the Webcast.
Regards.
Marc

Announcing New! Oracle Policy Automation Connector for Oracle CRM on Demand

Hi all,
We are very pleased to announce the immediate availability of the new OPA connector for Oracle CRM on Demand. You can find more information and the link to download this connector on the OPA pages on OTN here:
http://www-content.oracle.com/technetwork/apps-tech/policy-automation/overview/index.html.
Feel free to post to this forum with questions or comments on this new connector. We welcome your feedback.
Kind regards,
Davin Fifield
VP Product Development, OPA

1. Oracle Policy Automation Connector for Siebel v10.2 requires rulebases to be created with Oracle Policy Modeling 10.2.
2. Siebel and OPA are separate applications with their own system requirements. There is no need for them to be deployed on the same operating systems / application servers.
3. The siebel-data-adapter.properties file is found in, for example, the siebel-wd-embedded.war files (for Java) in the location described in the documentation, and in the corresponding .zip files (for .NET).
Note that Oracle Policy Automation Connector for Siebel v10.3 is planned to be available on E-Delivery within a few weeks.
Davin.

New button on CRM web channel

Hi experts,
I need to add a new button to standard CRM Web channel appliaction. I am a ABAPer and have no clue how to work in Java.
Any body of you could help mw in providing some documents from where I can just start through the coding.
help will be appreciated.
best regards
Sourabh

Hi,
you can go ahead create withour any new code.
follow the updated link by sap
http://help.sap.com/saphelp_crm60/helpdata/en/0f/f8a642a4f70c31e10000000a1550b0/content.htm
regards
nag

How & where to use Java script to create new button in object detail page

Hi All,
I want to create "New/Add button" in object detail page. If i am not wrong i need to use java script for that but could you please let me know how & where to use Java script to create new button in object detail page in CRMOD.
Thanks in advance.
Regards,
Manish

Any related object on the detail page should have an "Add" or "New" or both buttons by default - This is vanilla functionality and will do the required action.
If you want to modify this behaviour and do something tricky you will potentially have to go for javascript. You should add the javascript on a custom web tab on that Object.
Admin --> Application Customization --> Contact -->Contact Web Applet
Now, add your javascript in the code area, after you select the type = HTML for this web applet, expose this web applet on the Contact detail layout and your javascript will be invoked whenever this page is loaded.
Check this online document to see how javascript can be embedded in CRM on Demand http://helponmyproject.com/TTOCOD/
Cheers!
Royston

"Cipher not initialized" when trying to invoke CRM On Demand web service

Hi,
I'm try to invoke CRM On Demand web service for which there is a pre-req to get a session ID by making an https request. I've the below java embedded code which does that. It works fine if I run the below code in my desktop as a java program, but when I deploy it on SOA 11g I get "Caused by: java.lang.IllegalStateException: Cipher not initialized" error (find below the stack trace). Please let me know what's going wrong here?
String sessionString = "FAIL";
String wsLocation =
"https://secure-********.crmondemand.com/Services/Integration";
String headerName;
try {
// create an HTTPS connection to the OnDemand webservices
java.net.URL wsURL =
new java.net.URL(wsLocation + "?command=login");
java.net.HttpURLConnection wsConnection =
(java.net.HttpURLConnection)wsURL.openConnection();
// disable caching
wsConnection.setUseCaches(false);
// set some http headers to indicate the username and password we are using to logon
wsConnection.setRequestProperty("UserName",
wsConnection.setRequestProperty("Password", "***********");
wsConnection.setRequestMethod("GET");
// see if we got a successful response
if (wsConnection.getResponseCode() ==
java.net.HttpURLConnection.HTTP_OK) {
// get the session id from the cookie setting
for (int i = 0; ; i++) {
headerName = wsConnection.getHeaderFieldKey(i);
if (headerName != null &&
headerName.equals("Set-Cookie")) {
// found the Set-Cookie header (code assumes only one cookie is being set)
sessionString = wsConnection.getHeaderField(i);
if (sessionString != null ||
sessionString.startsWith("JSESSIONID")) {
break;
String formattedID =
sessionString.substring(sessionString.indexOf("=") + 1,
sessionString.indexOf(";"));
setVariableData("SessionID", formattedID);
//System.out.println("Session ID: " + sessionString);
} catch (Exception e) {
e.printStackTrace();
setVariableData("SessionID", e.getMessage());
System.out.println("Logon Exception generated :: " + e);
throw new RuntimeException(e);
Caused by: java.lang.IllegalStateException: Cipher not initialized
at javax.crypto.Cipher.c(DashoA13*..)
at javax.crypto.Cipher.update(DashoA13*..)
at com.certicom.tls.provider.Cipher.update(Unknown Source)
at com.certicom.tls.record.MessageEncryptor.compressEncryptSend(Unknown Source)
at com.certicom.tls.record.MessageEncryptor.compressEncryptSend(Unknown Source)
at com.certicom.tls.record.MessageFragmentor.write(Unknown Source)
at com.certicom.tls.record.WriteHandler.write(Unknown Source)
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.fireAlertSent(Unknown Source)
at com.certicom.tls.record.handshake.HandshakeHandler.fireAlert(Unknown Source)
at com.certicom.tls.record.handshake.HandshakeHandler.fireAlert(Unknown Source)
at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessage(Unknown Source)
at com.certicom.tls.record.handshake.HandshakeHandler.handleHandshakeMessages(Unknown Source)
at com.certicom.tls.record.MessageInterpreter.interpretContent(Unknown Source)
at com.certicom.tls.record.MessageInterpreter.decryptMessage(Unknown Source)
at com.certicom.tls.record.ReadHandler.processRecord(Unknown Source)
at com.certicom.tls.record.ReadHandler.readRecord(Unknown Source)
at com.certicom.tls.record.ReadHandler.readUntilHandshakeComplete(Unknown Source)
at com.certicom.tls.interfaceimpl.TLSConnectionImpl.completeHandshake(Unknown Source)
at com.certicom.tls.record.WriteHandler.write(Unknown Source)
at com.certicom.io.OutputSSLIOStreamWrapper.write(Unknown Source)
at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
at java.io.BufferedOutputStream.flush(BufferedOutputStream.java:123)
at java.io.FilterOutputStream.flush(FilterOutputStream.java:123)
at weblogic.net.http.HttpURLConnection.writeRequests(HttpURLConnection.java:158)
at weblogic.net.http.HttpURLConnection.getInputStream(HttpURLConnection.java:363)
at weblogic.net.http.SOAPHttpsURLConnection.getInputStream(SOAPHttpsURLConnection.java:37)
at weblogic.net.http.HttpURLConnection.getResponseCode(HttpURLConnection.java:952)
at orabpel.productquerybpelprocess.ExecLetBxExe0.execute(ExecLetBxExe0.java:93)
Thanks!

Same question...did you ever got this resolved...for me, even the simple java program, when run on JDev 11g is ALSO not working. I am getting this.
Using JDev 10g on the same machine (or for that matter SOA 10g) works perfectly.
Have posted this thread too - Getting SSLHandshakeException when trying to login to OCOD using Jdev 11g
Thanks,
Amit

How does CRM on Demand determine the highest priority Task?

In the "My Homepage -> My Open Tasks" List there is a sortable priority column. If you have a number of tasks in the list with different priorities and click on the priority column they will be sorted in descending order by priority as follows:
"1-High"
"2-Medium"
"3-Low"
I have tried editing the order on the Edit Picklist screen for the Activity Priority field (by navigating to Admin -> Application Customization -> Activity -> Activity Field Setup) but this appears to have no effect on the priority sort order on in the Task List. I have also tried adding new values to the picklist and they always appear as the lowest priority.
So my question is how does CRM on Demand determine that the priority picklist value "1-High" is the highest priority when sorting the tasks?

There is a sort order on the activity applet based upon the priority field. As 1 comes before 2 and 3, it would be sorted to the top.

Webinar by CRM On Demand Customer Support

Join us for this live Web event sponsored by CRM On Demand Customer Support. Jose Valle and Damien Joly will present some of the top CRM On Demand Web Services issues that customers face and how you can manage or avoid them. They will point out good resources that can help and tips for logging Web Services service requests, when all else fails.
Join us for this free event!
Date: December 3, 2009
Time: 1:00 pm (Pacific Standard Time; GMT -8 hours)
How to join:
1.     Dial 1-866-682-4770 to access the conference line.
2.     Enter the conference code – 4215989 and press #
3.     Follow the instructions to record your name and press #
4.     Enter the meeting passcode – 4215989 and press #
5.     Follow the instructions below to join the web portion of the conference.
The Web Conference
Go to the Oracle Web Conference site: https://conference.oracle.com/imtapp/app/prelogin.uix
Prior to the event:
Click the New User button to check your system compatibility.
To join the event:
1. Enter the conference information In the Join Conference box:
Conference ID: 164165718
Your Name
2. Click the Join Conference button.

Bob,
Thanks for notifying us, do you know if these will be recorded as watching sessions at 2am means you don't remember terribly much of it at 7am... ;-D
cheers
Alex

Integrating CRM On Demand with EBS (12.1.3) using BPEL

Hi,
I am working on POC for the integration between EBS and CRM On Demand. We are EBS R12.1.3 and have SOA Suite 10g.
We are planning to use BPEL to do this communication between EBS and CRM OD. Is this something that is possible using BPEL. In additional to BPEL, do we need Java coding or any other language coding?
I donwloaded the Account WSDL from the CRM OD website. Created a new BPEL Process using that WSDL. I read that we need to pass the login credentials using a soap header. Can you please let me know how we can do this in a BPEL Process.
Any pointers would help me alot.
Thanks in advance.
Thanks,
Sreenivas.

Hi,
I found a document about using this feature with EBS 11i. I could not find any document that says it is not supported.
http://simplelogic.in/casestudy/Oracle_EBS_11i_Resumable_Space_Allocation_For_Manufacturing_Sector.pdf
Regards,
Bashar

How to add a new button in IC tool bar and handle the event for the button?

Hi,
    I am working on CRM 2007 Interaction center. To add a new button to IC toolbar, customizing is available to define a new button and then assign in to the profile.
In SPRO->CRM->IC webclient->Customer Specifc System Modifications->Define Toolbar Buttons, I defined one new button with ID ZSTART.
Now in SPRO->CRM->IC webclient->Basic Functions->Communication Channels->Define Toolbar Profiles , I selected Default profileid and in Generic Layout Buttons Tab, I added the new button ZSTART in Position 3.
     So after completing the customizing when the user logs in using role IC_AGENT, the button (with ID:ZSTART) gets displayed in the IC toolbar too.
      Now on click of this button, I need to create an object.
To do so, I have to catch the event which is raised by this new button.
       Please let me how to implement the event handler for this new button. What will be the event name for this button click event and how I can subscribe for it ?
     Please let me know if anyone of you have already worked on similar requirements.
Regards,
Manas.
Edited by: manas sahoo on Jul 22, 2008 7:49 PM

Hello Manas,
There are a couple of threads in the community that might help you out (if you haven't already found them):
Re: IC Web Client Toolbar
/message/3621917#3621917 [original link is broken]
Regards,
Renee Wilhelm
Edited by: Renee Wilhelm on Nov 6, 2008 7:46 PM

Consumer Contact's Web Service CRM On Demand: Problem to do an operation!

Hi,
I'm trying to consume a Web service offered by CRM On Demand, namely it is the Contact object.
The steps I followed were:
1) Download the file .wsdl associated with contact from CRM On Demand
2) Generate Proxy web service from JDeveloper 10g (version: 10.1.3)
3) Configure the client to consume the resource and to do, for example, the contact’s insertion.
I can make a login and a logout on the Web Service correctly, but when I try to do an insertion I can’t do it.
The log generated by JDeveloper when running the client is as follows:
WARNING: Unable to connect to URL: https://secure-ausomxgfa.crmondemand.com/Services/Integration due to java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
error: java.rmi.RemoteException: ; nested exception is:
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
java.rmi.RemoteException: ; nested exception is:
HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
at crmondemand.runtime.Contact_Stub.contactInsert(Contact_Stub.java:283)
at crmondemand.ContactClient.contactInsert(ContactClient.java:96)
at crmondemand.ContactClient.main(ContactClient.java:71)
Caused by: HTTP transport error: javax.xml.soap.SOAPException: java.security.PrivilegedActionException: javax.xml.soap.SOAPException: Message send failed: www-proxy.au.oracle.com
at oracle.j2ee.ws.common.util.exception.JAXRPCExceptionBase.<init>(JAXRPCExceptionBase.java:93)
at oracle.j2ee.ws.common.util.exception.JAXRPCExceptionBase.<init>(JAXRPCExceptionBase.java:89)
at oracle.j2ee.ws.client.ClientTransportException.<init>(ClientTransportException.java:33)
at oracle.j2ee.ws.client.http.HttpClientTransport.invokeImpl(HttpClientTransport.java:144)
at oracle.j2ee.ws.client.http.HttpClientTransport.invoke(HttpClientTransport.java:121)
at oracle.j2ee.ws.client.StreamingSender._sendImpl(StreamingSender.java:169)
at oracle.j2ee.ws.client.StreamingSender._send(StreamingSender.java:111)
at crmondemand.runtime.Contact_Stub.contactInsert(Contact_Stub.java:265)
... 2 more
The HTTP Proxy Server settings (Tools-> Preferences-> Web Browser and Proxy) in JDevloper is:
- Host name: www-proxy.au.oracle.com
- Port: 80
- Exceptions: xpvmware | *. oracle.com | *. peoplesoft.com | *. jdedwards.com | *. mlab.jdedwards.com | *. oracle.com | *. peoplesoft.com | *. jdedwards.com | * . mlab.jdedwards.com
- No authentication.
I'm not sure if it's a problem with HTTP proxy server settings or URL/ENDPOINT problem, because maybe I am trying to access an incorrect URL.
If I try to access from the browser to this URL I can't access the wsdl, so I do not know if this address is correct, but is specified in the file. Wsdl:
<soap:address location="https://secure-ausomxgfa.crmondemand.com/Services/Integration" />
For this reason, I supposed that it is correct...
I have tried to access via URL with the follows:
- https://secure-ausomxgfa.crmondemand.com/Services/Integration
- https://secure-ausomxgfa.crmondemand.com/Services/Integration/Contact
- https://secure-ausomxgfa.crmondemand.com/Services/Integration/Contact?wsdl
In all I have the next response from the Internet browser:
<?xml version="1.0" encoding="UTF-8" ?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<soap:Fault>
<faultcode>soap:Client</faultcode>
<faultstring>Client</faultstring>
<detail>
<ErrorCode>SBL-ODU-01001</ErrorCode>
<ErrorMessage>An invalid command was specified: doGet with no data</ErrorMessage>
</detail>
</soap:Fault>
</soap:Body>
</soap:Envelope>
Since the client generated, I have tried with the follows:
1) System.setProperty("javax.xml.ws.BindingProvider.ENDPOINT_ADDRESS_PROPERTY", endpoint);
2) myPort.setEndpoint(endpoint);
where endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration" + ";jsessionid=" + idSesion;
or "https://secure-ausomxdsa.crmondemand.com/Services/Integration" (with both options I can do the operation...)
and idSesion = logon("https://secure-ausomxdsa.crmondemand.com/Services/Integration",USERNAME,PASSWORD);
Do you know what is the correct URL (endpoint)?
Is that a correct HTTP proxy server configuration to invoke a Web service CRM On Demand? But so, what is the correct setting? And if it is a good configuration, what am I doing wrong?
The source code from my client is:
String idSesionFull=null, idSesion=null, endpoint=null;
try {
crmod.DefaultClient myPort = new crmod.DefaultClient();
System.out.println("Invoking: " + myPort.getEndpoint());
ListOfContact list = new ListOfContact();
ListOfContact outlist = new ListOfContact();
Contact[] contacts=new Contact[2];
Contact contact=new Contact();
//ContactWS_ContactInsert_Input in=new ContactWS_ContactInsert_Input();
//ContactWS_ContactInsert_Output out=new ContactWS_ContactInsert_Output();
// Login WS (HTTPS)
//URL = "https://secure-ausomxdsa.crmondemand.com/Services/Integration"
idSesionFull=conexionWS_CRM.logon(URL,USERNAME,PASSWORD);
idSesion = conexionWS_CRM.getSessionId(idSesionFull);
//Another option I have tested: endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration" + ";jsessionid=" + idSesion;
endpoint = "https://secure-ausomxdsa.crmondemand.com/Services/Integration";
myPort.setUsername(USERNAME);
myPort.setPassword(PASSWORD);
myPort.setEndpoint(endpoint);
System.setProperty("javax.xml.rpc.service.endpoint.address", endpoint);
System.setProperty("javax.xml.rpc.security.auth.username", USER);
System.setProperty("javax.xml.rpc.security.auth.password", PASSWORD);
System.setProperty("javax.xml.ws.BindingProvider.ENDPOINT_ADDRESS_PROPERTY", endpoint);
// Add contacts
for (int i = 0; i < contacts.length; i++) {
contact.setContactId("WSCRM"+i);
contact.setContactFirstName("JDeveloper"+i);
contact.setContactLastName("prove"+i);
contact.setCellularPhone("77777777"+i);
contact.setExternalSystemId("1234"+i);
contacts=contact;
list.setContact(contacts);
//in.setListOfContact(list);
//in.setEcho("OFF");
outlist=myPort.contactInsert(list,"OFF"); //<--- Is it correct????
Contact[] results = new Contact[2];
Contact result = new Contact();
for (int i = 0; i < contacts.length; i++) {
results=outlist.getContact();
System.out.println("ID:"+results[i].getContactId()+" Name:"+results[i].getContactFirstName());
// Logout WS (HTTPS)
logoff(URL, idSesion);
} catch (Exception ex) {
System.out.println("error: "+ex);
ex.printStackTrace();
logoff(URL, idSesion);
Any idea to solve this problem?
Thank you very much in advance for any help.
Edited by: user12158402 on 03-nov-2009 12:39
Edited by: user12158402 on 03-nov-2009 12:45
Edited by: user12158402 on 03-nov-2009 12:47

Hi Royston,
thank you for your help, but unfortunately I have the same error message.
Here is the XML I use, I added the authentication that you provided me.
<?xml version="1.0" encoding="utf-8"?>
<soapenv:Header>
     <wsse:Security>
          <wsse:UsernameToken>
               <wsse:Username>EUROMASTERFR/AELMASKOUNE</wsse:Username>
               <wsse:Password>aqwAZE19</wsse:Password>
          </wsse:UsernameToken>
     </wsse:Security>
</soapenv:Header>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:tns="urn:crmondemand/ws/account/10/2004" xmlns:xsdLocal1="urn:/crmondemand/xml/account">
<soap:Body>
<tns:AccountWS_AccountQueryPage_Input>
<tns:PageSize>10</tns:PageSize>
<xsdLocal1:ListOfAccount>
<xsdLocal1:Account>
<xsdLocal1:CurrencyCode/>
<xsdLocal1:AccountName>IBM</xsdLocal1:AccountName>
</xsdLocal1:Account>
</xsdLocal1:ListOfAccount>
<tns:StartRowNum>0</tns:StartRowNum>
</tns:AccountWS_AccountQueryPage_Input>
</soap:Body>
</soap:Envelope>
but for (xmlns: WSSE = "http://schemas.xmlsoap.org/ws/2002/xx/secext" do not forget to enclose the tag with a '>') I do not know to include it.
Best Regards.
Anas

Disabling Menu Options on New Button in Form Library

In InfoPath form libraries on SharePoint online, I've noticed a new menu that now pops up when clicking the "new" button.
I do not see a setting in the library to disable this. Is there a setting some place I'm overlooking?
Thanks!

The only way to remove them is customization.

Extremely slow when clicking the Specified Order - New button.

Post Author: cavenger
CA Forum: Charts and Graphs
I often use the specified order option on charts to group pieces of information together. When I click the New button for a new specitied order or if I try to edit an existing specified order, it takes forever for the dialog to come up. I have experienced this problem in both Crystal 9 and 10 installed on different machines. Is there some sort of option I am missing? Maybe something that tells it to query the database. I have no idea why it would do a query at that point, it is not like I am using a select list of options from a drop down where it would need to retrieve the values. The reason this is a problem is that it takes me forever to run reports when I am asked to an add hoc report that requires this sort of customization. VERY frustrating....TIA for all help.

Post Author: RichardN
CA Forum: Charts and Graphs
I'm having the exact same problem. I think what's most infuriating about this is after waiting several minutes for the "Specified Order" Tab to display, I have to wait several more minutes after I click on the New button. This happens everytime I click the New button, and I have eight groups to create.
I'm using Crystal Report XI Release 2 on Vista with 2 GB of RAM trying to access a Progress database using an ODBC connection.
Is there ANYTHING I can do to speed this up? Is it possible to use the "Formula Editor" to essentially write out the information the Group Options window is creating?
Thank you,
R

CRM On Demand Desktop customization of new button

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