New button on CRM web channel

Hi experts,
I need to add a new button to standard CRM Web channel appliaction. I am a ABAPer and have no clue how to work in Java.
Any body of you could help mw in providing some documents from where I can just start through the coding.
help will be appreciated.
best regards
Sourabh

Hi,
you can go ahead create withour any new code.
follow the updated link by sap
http://help.sap.com/saphelp_crm60/helpdata/en/0f/f8a642a4f70c31e10000000a1550b0/content.htm
regards
nag

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Changes in BPX Forums - CRM Web Channel -- E-Commerce, E-Marketing & E-Svc

CRM Web Channel Forum Contributors:
This forum focuses on CRM Web Channel topics (formerly E-Commerce), including issues related to Internet Sales (ISA) and Internet Customer Self Service (ICSS). Topics about E-Commerce, E-Marketing, E-Service and Web Channel Analytics, as well as discussions on SAP E-Commerce for SAP ERP, are welcome in this forum as well.
Questions about the Interaction Center related to CTI, multi-channel integration (e-mail, Web chat, fax, letter, etc.), and E-Mail Response Management System (ERMS), as well as questions related to the integration of SAP Business Communications Management (BCM) and SAP Real-Time Offer Management (RTOM) within the Interaction Center should be posted on the Interaction Center forum. Any new Interaction Center related posts will be immediately moved to the Interaction Center forum.
In an effort to improve organization and collaboration between contributors of this forum, we've made more clear the purpose of this forum in its description on the home page. In addition, starting today, we will clean up the forum of posts that should be placed elsewhere in order to optimize responses. Any general CRM topics not related to the Web Channels (e.g., questions about CRM Middleware, advice on how to get started in CRM, etc.) will be moved to the CRM General and Framework forum. Thank you.
Kimberly Davis
John Burton
Tim Bolte
Pavithra N

Hi Mark,
Can you please post the new link to the wiki?
Thanks and best regards,
Toni

Opening a long URL on click of button in CRM Web UI

Hi Experts,
I am facing an issue while opening a long URL (length greater than 255 char) on the click of a button in CRM Web UI.
I have declared an attribute zv_url type string and populated the variable in event handler.
Thereafter I have written below logic in .htm:
<script type="text/javascript" language="javascript">
window.open("<%=controller->zv_url%>").focus();
</script>
But the logic is not opening my URL, it is just opening a web window 'res://ieframe.dll/http_400.htm' with error page HTTP 400 Bad Request.
If I try to modify the variable zv_url in debugging with a short url say 'http://www.google.com', it works correcly but due to the length of url, the logic is opening error page.
Can you please help me out with this issue?
Thanks in advance,
Nitin Karamchandani.

Hi Nitin,
i will give you one suggestion when you click on button this url you need to open right.
i have faced same problem last time. so at that moment i have done my code in do_prepare_output.
when ever your declare your button properties there is one property onclientclick.
CONCATENATE 'javascript:window.open( "http://YOURLINK.com:8000/sap/bc/gui/sap/its/webgui/!?~transaction=TCODE&~okcode=ICEXECUTE&sap-user=crm_remote&sap-password=sap_user&sap-client=300&IP_VBELV=' zvbeln '&~okcode=/00&");' INTO
lv_string.
   ls_button-type     = cl_thtmlb_util=>gc_icon_print.
   ls_button-text     = 'PRINT'.
   ls_button-enabled = me->view_group_context->is_view_in_display_mode( me ).
   ls_button-on_click = 'PRINT'.                             "#EC NOTEXT
   ls_button-on_client_click = lv_string.
   APPEND ls_button TO gt_button.
   CLEAR ls_button.
try this..
Thanks & Regards,
Srinivask.

How to install CRM Web Channel applications on local pc

Hi All
I need to do some development for CRM Web Channel (B2B) and just installed NW developer workspace (NWDS and MC both are running, NWDS is connected to local j2ee engine now). I guess the next step is to setup application track / nstall the applications locally on my pc (?) but don't know how. Can some one guide me how to ? provide me some documentations?
Thank you very much in advance, Jin

hi Jin Freda,
check this
http://www.consultingcy.com/SAP_CRM_Webchannel.htm
(check for stephen)
Re: (CRM-) ISA-developers: How do you work with NWDS?
mean while i wll send the other doucments for u
bvr
Edited by: bvr on Jan 28, 2009 7:57 AM

Removing New button fields from WEB UI

Hi,
We are working on IC-AGENT Business role in that Account id we dont to assinge New creation button to User.
PFCG role we are restricting . Its working but NEW button is still appiearing . We dont want this new button in enable mode .
it should be disable mode.
How to do that ?
Thanks

Which version you are using. If it CRM 2007 then you have to enhance the component. If it is CRM 7.0 then you can restrict in BADI.
For CRM 2007 Enhance the component ICCMP_BP_SEARCH and ICCMP_BP_DETAIL. Search component under view BUPASEARCHB2B. In html page set the button enabled characterisctics as " " blank. it will disable the button.
Detail component - BUPADETB2BVS view , In html page set the button enabled characterisctics as " " blank. it will disable the button.
For CRM 7.0 use enahncement spot CRM_UIU_BP_ENHANCEMENT, Use Interface IF_UIU_BP_AUTHORITY to check for authorization. Follow OSS note 1260695.
Thanks
Muthappan

New Field in CRM Web IC

Hi All,
I have we have done some enhancement to Activity header table and we manage to bring that field in SAP GUI. Now we want to bring that field in Web IC. We alreadly copied CRM_IC application to Z_CRM_IC
In order to bring that field what r all steps need to be done. I can see that field in BOl structure ...now I want that field in web IC
Please Help me on this.
Additional info: we are using CRM 5.0
Kind Regards,
Kumar

Hi Anil,
    As you are using 5.0, bsp_wd_cmpwb won't work.
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    already know. Next create the attibute under this context node
    and write the necessary coding so as to display the new field.
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Arun

Maximum Customers of CRM Web Channel Web shops

Hi,
We are using CRM E Commerce with ERP Sales Order. Customers are linked in the backend ECC and it allow us to linked around 300 customers/contact persons. However, when we lauch the webshop, it hangs and cannot display the list of customers anymore.
Just want to know if there is a certain limit of customers that can be displayed in the webshop. What is the maximum display of customers if ever? Appreciate your help. Thanks!
Regards,
Joebert

Hi,
it seems some issue of performance.
Suggesting an alternate solution.
please write a program to search the customers based on some parameters like first name , city , country etc.
when user gives lets say country "USA" , the customers having country "USA" will be listed . So , this way you can restrict your search results .
Hope this helps,
regards,
Prashant

User Creation in CRM Web Channel - User Management in CRM Web Channel - SAP Library

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You can also go back to the SAP help page.

Hi,
Yes, It's Helpful for User Administration.
Thanks
Brahma.

Service Order creation from CRM Web-IC hwen user click the push button.

Hi experts,
I need to create the service order (in IS-U) when the user will click the push button in CRM-Web-IC.
I know the RFC for the same to be used in IS-U but for that I need to get order type which is mandatory importing parameter for RFC.
I know BP, Premise & Installation.So,How can I get order type for that?
Reply will be greatly appreciated.
Thanks in advance.
Regards,
Abhay.

Hi Gagan
Could you please share with your solution, i am kind looking help in same are. We are using CRM 7.0, but i can not find BOL component which is ISUSRV.
My requirement is to create Service Order from Webclient, example meter problem reporting, etc
Please kindly reply or by email shankar no dot vangari at gmail com
regards
shankar

Differences between eCommerce and Web Channel

Hi. I'm really new to SAP. I'm looking at leveraging some of the built-in e-commerce functionality of SAP. I've read a few articles on the SAP help site but I can't distinguish the differences between the following 2 solution options:
1) ERP eCommerce
2) CRM Web Channel
From what I've read, both of the above technologies do relatively the same thing. Can someone let me know if this is true, or if not, where I can find details on when to use one versus the other?
Thanks!
- Dylan

Hi,
please let me try to clarify this.
Both of the solutions are actually based on the same Java web applications. This means both applications share the same core functionality. The main difference between ERP eCommerce and CRM Web Channel is the backend system used for the web shop.
The reason why SAP offers two different backends for the web shop is pretty simple. Each backend is suitable for different requirements. While running the web shop with a CRM backend, some additional features related to the marketing functionality of SAP CRM are available. These addtional features include cross- and upselling, campaign management and advanced catalog management. For customers that don't need these marketing features or don't want to invest in a SAP CRM system, there is the ERP eCommerce solution. While the shop system is the same, some of the additional features offered in the CRM version are missing.
I hope that solves the problem for now. If you have more questions on the difference between the two solutions please let me know.

Error while using new fields added to Web UI through AET

Hi,
I have added three new fields in CRM Web UI of data type 'Numerical' in component BP_ADDR in object ACCOUNT.
But when creating a new account, when I enter a number(say 10) and then press the ENTER key, the number disappears and a zero(0) is displayed in the field.
Now when I again key in the number, it stays and is saved.
Can somebody tell me is there any particular reason for this or while during field generation, I have missed out some entry that needs to be maintained. Please guide me on this.
Thanks and Regards
Varun Taneja

Hi Eli,
Thanks a lot for your quick response.
We have added the following fields: No. of Company Owned Cars, No. of Employees and No. of Employee Owned Cars.
These fields can also be added in some other component, not necessarily BP_ADDR but that does not make any difference.
I have checked that the standard address fields are filled in correctly in the first round of entry itself.
Can you please suggest in which object should we add these fields, BUPA or ACCOUNT?
Thanks and Regards
Varun Taneja

No logical forward declared in action {0} in Web Channel

Hello
We are getting this error (No logical forward declared in action ) in CRM Web Channel when we are trying to retrieve a service order.
Any Ideas????

Hello,
I would guess that this maybe due to come config in your struts-config.xml
I would check the f tansaction type that is been used and the transaction category
The only transaction category working with ICSS are:
- BUS2000116
- BUS2000120
- BUS2000112
Regards
Mark

Hiding prices for not authenticated users in Web Channel Web Shop

Hi Experts,
I have a requirement for hiding prices for all users who are not logged. The prices only will be shown once the users are authenticated into the system (Portal). Any ideas...?
Best Regards
David C

Hi Hamendra,
Thank you so much for all information... I already downloaded the guide but I could not find any information about getting status from users logged..... How to know if a user is logged or not into the system...?? We got WCEM 1.0 and I found a Post for WCEM 3.0 Early logon http://scn.sap.com/community/crm/web-channel/blog?start=15 for some excluded pages they used this tag for encapsulate content on JSP:
<c:if test="#{wec:isEarlyLogonShopAndUserNotLoggedIn() == false}">
<YOUR CONTENT/>
</c:if>
Do you think it might work...? Don't know if Early Logon is available for WCEM 1.0... I am still searching and testing...
Best Regards
David Cortés

Push button details in web ui of crm 6.0

Hi All,
I would like to view and know the details of existing push buttion function in web ui crm screen.
Though clicking F2 on the push button, i am able to see the technical details of Component, View, Context Node and role key.
I need to add the same existing functionality in a differenct view for which i am not able to find the details in the Structurte of Component IUICMDC. Please help us.
Thanks and Regards to all
P.Raj

Hi,
You need to know wich view you want to add the new push button.
In trx. BSP_WD_CMPWB select the view and enhance it. Go to the view layout and check if you see something like this
        <uhtmlb:toolbar id              = "Toolbar"
                        buttons         = "<%= controller->get_buttons( ) %>"
                        maxButtonNumber = "3" />
If yes, and I think you will find enhance the method get_BUTTONS OF _impl class
Add the code
CLEAR ls_button.
ls_button-id       = 'New Button'.
ls_button-text     = 'New text'.
ls_button-on_click = 'NEWMETH'.
ls_button-enabled = 'X'
APPEND ls_button TO rt_buttons.
Create a method with name you used in on_click property.
Best regards,
Caíque Escaler

ATP Check button is missing (CRM WEB UI 7.0) only for Package Quote

Hi,
I am trying to create a Package Quotation from CRM WEB UI 7.0. I need to do an ATP Check for the item. But, I am not able to fiind ATP check button in the screen.
Can you please tell me where this button will b available?
And Do we need to do any cofiguration..to let this Button get displayed?
Thanks,
Sandeep
Edited by: Sandeep Reddy on Jun 6, 2010 7:38 PM

Hi Sidd,
Our company has been running ISA B2B for many years. Now that we upgraded to 7.0 we are creating business roles for internal users.
In IMG transaction > CRMC_UI_PROFILE for role SALESPRO it can launch logical link id ISA-RTPCAT = Product Catalog
and we configured img "Activate Links from CRM Web Client UI to Web Channel Applications" for RPTCAT to point to our server host / XCM application / url = /catalog/cat/webClientEntry.do
So when the sales pro launches the product catalog we aren't getting a window asking which shop or product catalog to select from. I'm thinking I'm missing a step somewhere.
Thanks,
Glenn

New button on CRM web channel

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