CRM PCUI or not?

I'm a bit confused about CRM implementation options for using PCUI/BSPs vs "pure" iViews (iViews that don't call PCUI BSP pages).
(by the way, we're planning on implementing CRM 5.0 on EP 6)
Is PCUI/BSP vs iView/no BSPs an architectural decision that I need to make? If so, what are the pros & cons for each option?
Thank you - Matt

Hi Matthew,
we have a CRM implementation based on CRM 4.0 on EP6.0
We are using a combination of BSP pages and "pure" iViews developed in webdynpro calling BAPIs in the CRM system.
for example we are not using factsheet but webdynpro reports. when creating a lead we used a webdynpro with an iView designed for our needs (with instruction to the users what to write in each field) then called BAPI for Lead.create (adding some logic not possible in CRM) and after commit if the users needs to display/change the lead he will navugate to the BSP.
What you should do is define all tasks the user needs and then decide how to develop the iView that supports every task.
BSP are supplied with the CRM system so if your needs are like the standard effort is less in development
(webdynpro ot PDK) you can do more but you need more effort and skills.
from what I saw crm 5.0 has some more BSP applications to support what we developed in webdynpro.
hope this will help you.
Eyal.

Similar Messages

Report accessible in CRM PCUI for marketing attributes for contacts

I am trying to create a report accessible in CRM PCUI home page for marketing attributes for contacts(info from CRM, not R3). Does anyone know the steps to get this done please?

Hi Abdul,
Can you tell me how did you do this. I have a similar requirement in PCUI where I need to have a two level report in PCUI.
Would request to treat this as very urgent.
Regards
Priyanka

CRM PCUI Issue; tab product; no of items displayed configurable?

Hello everybody,
I am facing one CRM PCUI problem.
customer would like to set no of items, which can be max. displayed in CRM PCUI application CRMD_BUS2000115, on tab "product" on Level "Detail Area 1". As default max. 10 could be displayed, this is however not enough. if there are more items assigned to one order, page up/down functionality can be used, that's however not really helpfull for customer. e.G. for orders with 100 positions user hast to click 10 times to display all positions.
Which class/method is used in standard to set no of items to be max. displayed?
could I adjust that without modification?
Event: BTX_PRODUCT
Screen Element Type : MEDL
Group Tab Page: SLO_ODC1
Thanks a regards
Jaro
email:[email protected]

Hi,
You need to identify the field group that you want to increase the 'no. of lines'.
say the field group is 'xxxx'
goto transaction CRMC_BLUEPRINT_C => Application Element => Field Group => Field Group.
Search the field group 'xxxx'. Now, select that line and scroll to the very right. You will see a parameter as 'No. Of Lines' and the value in that field will be '10'. change it to your desired value and re-generate the Field Group 'xxxx'.
This will increase the no. of lines that u want to diaplay on the screen by default.
Reward points if this helps.
Cheers,
Raviraj

Make CRM PCUI avaliable over internet

Hi all,
We have recently exposed our EP at internet using a reverse proxy.
We also have a CRM server and we have installed CRM PCUI on our EP and it works fine in every browser in our intranet. however, a browser outside our intranet is unable to display any CRM (PCUI) content. The browser displays the 'can not find page' error.
My question is, do we need to expose the crm server to internet? that is, the communication to CRM trough EP takes place between portal server and crm server or directly between client's browser and CRM server ?
Any help will be appreciated - rewarded.
Thanks!
Ernest.

Hi Anukul,
Have a look at the following threads:
http://www.ixos.com/local/es/home/products/pro-integration/pro-integration-crm/pro-integration-crm-sap.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
CRM material
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/html/BBLibrary.htm
/message/1863167#1863167 [original link is broken]
Reward points if it helps.

CRM PCUI (Imp): Adding new fields & Webpage display in ODC1

Hi Gurus,
Plz help in these PCUI related configurations:
Query 1.
PCUI: Adding custom created field in a new TAB (BSP Iview)
Steps Done
a. Custom field defined in an object (say Opportunity)
b. An event created.
c. A Group Tab Page created
d. A Field group created and a new field name added to the field group (What structure need to be added to this field group?)
e. Entry made in Application Layout for an application i.e. event / position / screen element / tab page / structure. (Again what structure to be added?)
To handle this new field & tab, plz advice
1. What needs to be entered in the screen structure? Do we need to create this structure?
2. The required the model access class defined for the screen structure.
3. Any changes required in the controllers
(Where is the linking between custom field defined in the opportunity object and the new field entry made in the filed group)
Query 2.
Calling a webpage in a tab (ODC1, Detail area)
Opening a webpage in an iview can be done easily by reating a URL iview.
If the requirement is to open a web page in ODC1, than what are the steps required for the same?
e.g. On clicking a user defined tab the webpage should open in the detail area 1.
Query 3.
We have extended an object (say field addition in opportunity header) through EEWB
Will the added filed be available in PCUI screen also?
Regards,
SAURABH

Hello SAURABH,
welcome to the SDN Community. Please do not crosspost:
<a href="https://forums.sdn.sap.com/thread.jspa?threadID=66550&messageID=707519">CRM PCUI (Imp): Adding new fields & Webpage display in ODC1</a>.
Regards
Gregor

Calling custom BSP application from CRM PCUI

Hi,
We are using the CRM PCUI for channel partner management. Since PCUI framework has some limitations as to how the data is formatted in the layout such as no multiple value selection ( Being a generic framework using blueprint tables we have to use the predefined layout settings and positions) we want to call a standalone BSP application to maintain some of the data such as marketing attributes. We want to do this by providing a link to the standalone BSP application where the data can be maintained. Since we will be calling this application in the create mode of a new BP, is it possible to integrate the whole application as one logical unit ? I mean we want to commit the marketing attributes within the same 'save' methods of the pcui framework. Is this possible to do ? Any ideas or input is greatly appreciated.
Thanks.

Hi,
we've already done a rework of the marketing attributes screen by using the technique I've described in my Weblog <a href="/people/gregor.wolf3/blog/2005/05/27/use-crm-pcui-html-viewer-to-call-a-custom-url">Use CRM PCUI HTML viewer to call a custom URL</a>. But it has one drawback: You can't use the Save button of the PC-UI applicaiton. You have to provide your own. But the usability enhanchement is rearly great.
Regards
Gregor

Calling BSP application from CRM PCUI framework

Hi All,
We are using the CRM PCUI for channel partner management. Since CRM PCUI framework has some limitations as to how the data is formatted in the layout such as no multiple value selection ( since it is a generic framework using the blueprint tables we have to use the predefined layout settings) we want to call a standalone BSP application to maintain some of the data such as marketing attributes. We want to do this by providing a link to the standalone BSP application where the data can be maintained. Since we will be calling this application in the create mode of a new BP, is it possible to integrate the whole application as one logical unit ? I mean we want to commit the marketing attributes within the same 'save' methods of the pcui framework. Is this possible to do ? Any ideas or input is greatly appreciated.
Thanks.

Hi,
we've already done a rework of the marketing attributes screen by using the technique I've described in my Weblog <a href="/people/gregor.wolf3/blog/2005/05/27/use-crm-pcui-html-viewer-to-call-a-custom-url">Use CRM PCUI HTML viewer to call a custom URL</a>. But it has one drawback: You can't use the Save button of the PC-UI applicaiton. You have to provide your own. But the usability enhanchement is rearly great.
Regards
Gregor

CRM Billiing document not posted in Accounting

Hi Experts,
Issue:
CRM Billing documents not posting to FI.
We idenfied while debugging in middleware we identified that, Billing document header data doesn't contain value for "Component for RW interface"(COMPO_ACC).
Where we need to maintain/configure value for this field in CRM/ECC, please provide me details.

Is this a case of data migration to new GL.
FAGL_SPLINFO is the table which gets updated for the split information at the time of document posting. If its from migration, please check that the referred RV document is an open item and was migrated correctly.
Thanks and Regards,
Mamta Sarda

Hotkeys or shortcut assignment in CRM PCUI application

Forum post in Portal Content Development: CRM 5.0 PCUI - Assign HotKeys to PCUI application
/message/2412531#2412531 [original link is broken]
Has anyone done Assigning hotkeys or shortcuts (CTLN for New Account, CTLS for Save likewise )to CRM PCUI applicatoin. ex: CRMM_ACCOUNT ?

Hi Ravikanth,
In PCUI 5.0 Cookbook, there isnt this concept of hotkey.
Regards.
Manuel

EPAgent in CRM 5. is not visible in SMD

Hello,
I have connected a CRM 5.0 in my solman with the CRM server and CRM java components (CRM java associated to a JAVA system). When i run setup wizard in http://xxxxx.xx.xx:xxx/smd -> diagnostics setup->managed systems->setup wizard the managed system CRM 5.0 changes to green but when i go to EPAgent and select the CRM system does not appear any EPAgent. In the last operations results appear the messages:
"There is no host running sapj2ee on the selected system" (It's no true)
"EPAgent only supports NW04 and NW04s components"
Anybody knows what can i do to solve this problem?
Thanks a lot
Carlos

no, the EP Agent is running (similar to SAPOSCOL) independently on OS level. In contrast, the Introscope Bytecode Agent is running within the Portal's JVM.
Customizing & starting EPAgent is explained in the 'Wily Introscope installation guide 7.1' that can be found on SMP /solutionmanager -> Installation Guides -> 4.0
Cheers, Bernie

Calling wrong BSP url in CRM PCUI

Hey
Im using CRM 4.0 PCUI 60.2 and issue with an event on the Quotation BSP. In this application you have the opportunity to print/preview an quotation. If i press this button, a new window opens with following URL:
http://myhost:8003/sap/bc/bsp/sap/ml_preview.do?
The problem is that this url is incorrect and i get an BSP error. The correct URL should be http://myhost:8003/sap/bc/bsp/sap/crm_ml_preview/ml_preview.do?
How can i change this url? should i do it in the config of the PCUI ? In that case HOW? or is it possible to make an alias in the transaction SICF?
Best Regards
Kristoffer Engh

Hi,
we've already done a rework of the marketing attributes screen by using the technique I've described in my Weblog <a href="/people/gregor.wolf3/blog/2005/05/27/use-crm-pcui-html-viewer-to-call-a-custom-url">Use CRM PCUI HTML viewer to call a custom URL</a>. But it has one drawback: You can't use the Save button of the PC-UI applicaiton. You have to provide your own. But the usability enhanchement is rearly great.
Regards
Gregor

Do you have support to integrate echosign with Dynamics CRM 2015, If Not, When it will be possible.?

Do you have support to integrate echosign with Dynamics CRM 2015, If Not, When it will be possible?

Hey Mantas,
Do not expect that feature any time soon. I do not even see that being a feature this year.
Considering all that is going on and required to be finished and sorted a lot more is/will need to be done.
In terms of what you can do I have done things like used the refer a friend form which you can style and use that to send emails out to the needed people. I have submitted multiple web forms with ajax etc as well.
You have the custom fields for the people and emails (if not you can add them) and you can use those to send emails off to people, you just do not have a workflow so your not pestered with it but the notification message is the one that goes out and can have a template applied.
So there is a number of things you can do to get that going along those lines. I have done a few variations of this on different sites.
Warning note though - Ajax submission for custom web forms has a total character limit (all fields) of 1024 characters, which is not a lot.

Qusetion: client-based synchronization from CRM to lotus-notes

hi, expert
there's a requirement to configure the activity of client-based synchronization from CRM to lotus-notes.
I can only find the path to "client-based synchronization" in IMG,but I have no idea about how to implement the activity
synchronization. I don't know the steps or conditions both in CRM activity management configuration and lotus-notes
configuration.
Could anybody help and guide me?
sincerely Claud

do the following steps:
1. create transaction type for activity in spro>crm>transactions>basic settings>define transaction types
2. define synchronization settings under spro>crm>crm middleware and related components>client-based groupware integratuion>settings for client-based synchronization. here define values for:
- Default process type for new tasks(DEFAULT_TASK_PROC_TYPE)
- Text type for the task notes(DEFAULT_TASK_TEXTTYPE)
- Status code for the Status "Open"(DEFAULT_TASK_OPEN)
- Status code for the Status "In process"(DEFAULT_TASK_INPROCESS)
- Status code for the Status "Completed"(DEFAULT_TASK_COMPLETED)
- Status code for the Status "Cancelled"(DEFAULT_TASK_CANCELLED)
3. go to spro>crm>basic settings>one-to one e-mail>Define Multipart E-Mail Option and Groupware Integration - here define lotus notes
4. instal groupware integration component - in personalization of web ui
5. edit synchronization settings - in personalization of web ui
Regards.

Crm pcui user exits

Hi.
I have read somewhere that in order for developers to customize, they need to put or interface their code with what is called a "user exit".
Where can I get or find the user exit/exits for the crm pcui?
arnold

Hi Manuel,
Thanks for the reply. Currently, what I wanted to do in CRM, when a user enters a customers address on the fields (street no., street name, bldg number, country, etc. the content of an address), I want it to go to a customized Java or ABAP object that connects to a database to check for the address.
I was looking at the possible solution of user exits to do this. I have the impression user exits can be used if one wants to customize the functionality. Am I correct? Or am I looking at it the wrong way? Thanks again.
arnold

CRM Customer could not be mapped to ERP CUstomer

Dear Experts
SOme times when i create Quoatation when i entere Sold to party system gives following warning " CRM Customer could not be mapped to ERP CUstomer "
Kinldy let me know what does this warning means
And how t orectify / correct it
CRM and ecc is connected means data for quotation follows from crm to ecc .all customers are maintained in MDM which is used by ECC n CRM both

Hi,
Please check similar thread:
http://forums.sdn.sap.com/thread.jspa?threadID=1761946
Denis

CRM PCUI or not?

Similar Messages

Maybe you are looking for