CRM Technical for Tech beginner (Basically ABAP)

Dear All
I am a beginner in CRM Technical domain. Though I have 7 years exp in ABAP and would be pursuing CRM Technical now.
I would like to know from you the links and documents for CRM Technical side
Amol

Hi Amol,
7 years of ABAP experience will be very helpful for landing into SAP CRM. So, best of luck for you CRM Technical journey. have a look at this thread for your Technical Requirement.
ABAP TO CRM please guide
Hope this helps.
Thanks,
Samantak.

Similar Messages

Need help for CRM Technical

Hi,
I am a ABAP guy and want to know about CRM Technical.
Is it make sense to learn CRM Technical for ABAP guys ?
If yes than share some documents name.
I will appreciate your help.
Thanks.

I would say that this depends on what you want to focus in the future of your career. If you want to be just programer, then you don't need to know the customization of CRM processes. If your company wants from you also this part, then you are pushed in to this. But in our company the programers are on one side and "proccess users" on the other. I would say it's more important for techncal guy to know a bit about abap, then the way around.
But if you want to look also to technical aspect, thene there is a lot documentation. Maybe the best way would be to start with one of SAP books about Basics of CRM or at sap.help.com (http://help.sap.com/content/documentation/sbs/docu_sbs_crm_design.htm) and then continue with building blocks also available in SAP.

What is CRM technical?

Hi
what is CRM technical book? is it for CRM technical consultants of ABAP?? If so , can u plz send me the book at [email protected] I wont forget to give points to whoever helps.
thanks,
gautam

Hi Gaurav,
When we talk of CRM Technical, Its ABAP OOPS with XML, HTMLB and some Java knowledge.
Fir CRM technical, its important to have ABAP with OOPS concept.
Have send you the CRM Webclient Cook book, may thats of some help to you.
//BR
Bipin.

Suggest me the best training institute for SAP CRM ABAP / CRM Technical

Dear all,
Kindly suggest me that, which training institute in India is providing training course specially on SAP CRM ABAP course.
I am happy if any SAP CRM Technical expert willing to train me directly. I have good functional experience on CRM module and planning to be trained on technical part.
Your recommendations will be highly appreciated.
best regards
Raghu ram

user12483593 wrote:
hi,
i am looking for good training institution in india to learn oracle dba
so pls can any one suggest me which institute providing the best training for this course
thank you in advanceThe best training is probably by Oracle University
Goto [http://www.oracle.com/education] - choose Product Courses, Database and Grids:
(eg [http://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=14&p_org_id=1080544&lang=US])
In both cases ensure country selected on top right is India.
On the schedule choose courses with +100% Student Satisfaction+
It is hard, (though obviosly not impossible), for other institutions to better this standard of such courses.
If you are aspiring to Oracle DBA OCP be very sure the institute you are choosing satisifies the requirements for the Hands on Course, and do not take the institutes word for it but check.
It may well be that you are looking for institutions offering the WDP programme. This is a maximm of 6 hours/week over several weeks so IMHO is impractical if you do not live nearby. There appear to be comments that sometimes the training from these institutes doing the WDP course can be of very variable quality. Probably the only option here is to seek out the opinions of recent psat students you can trust.

Scope of CRM technical when moving from ABAP/4

Hello Everybody,
Iam ABAP/4 certified consultant and currentky working in cross applications. Ima intersted in moving into CRM Technical. What would be the scope and job prospect of CRM Technical in India and Abroad as well.
As i dnt know anything about CRM would it be good move. Kindly suggest me.
Regards,
Vidya Roma

Hi Vidya,
I was in ABAP for about 2 yrs although I am not a certified ABAP Consultant but have good enough experience in it. I got the opportunity to work in CRM ABAP this Feb ans since then, it has been a great learning experience for me.
When you're switching from R/3 ABAP to CRM ABAP, one thing you must be knowing that its an Object Oriented Concept in CRM ABAP
You have to know (or learn it) about BAdI's. There are a lot of BAdI's than can and (probably) will be used for all kinds of business transactions, like service orders, activities, etc. It would be advisable to learn to programming model in CRM which involves several layers like the interaction layer for example.
There are some very useful reports: CRM_ORDER_READ.
Function modules: CMR_ORDER_MAINTAIN, CRM_ORDER_SAVE, CRM_ORDER_READ.
These are 'generic' FM which can be used for 'all' sorts of business transactions.
One more important thing to know is that most of the screens are composed of (enjoy) sap controls in which BDC programming won't do you no good. But this is not a disadvantage, since the FM above are actually all you need to have.
Main transaction code would be crmd_order (or crm_order, not quite sure). With this ONE transaction code you can process all business transactions in CRM. The screen can be customized in such a way that per business transaction, the screen will look different although you are still using the same transaction code.
And there really is a lot more than this, but you will find out eventually. It is a quite powerful module in terms of flexibility, customizing, post processing possibilities. Sounds all a bit abstract right now, but you will learn to love / like it (I hope).
And if you're asking about the future of this, let me tell you that SAP CRM Consultants have got the highest billing rate comapred with all other modules.
If any more questions, please get back anytime.
Thanks
Vishal

How to make a really basic pong game for a beginner

Hello. I've read through a couple of threads on here dealing with making a game of pong in LabView, but in them the users had questions with far more complex aspects of the program than I want to deal with. I am a beginner programmer in LabView with limited experience in Java and Visual Basic programming. I was tasked with creating a game over winter break, and now that I finally have some time (this weekend that is), I decided that I'd make a really simple game of pong. However, I have seriously overestimated the difficulty of this for a beginner who has very limited knowledge of Lab View.
I ask you to please have some patience with me.
I know what I want to do, and just need help inplementing it.
Here is the idea for my design to keep it as simple as possible:
-Create a field (I am not sure what to use for this, but from my reading it appears that some sort of a picture output is needed, but I cannot find that anywhere).
-Set up some simple function that can output the dimensions of this field to use with collision tracking.
-Create a ball that can be tracked by the program.
-From my reading I understand that the simplest way to "bounce" the ball off the sides appears to simply reverse the X velocity of the ball when it strikes the vertical boundaries and the Y velocity when it strikes the horizontal boundaries.
-Insert some sort of a "paddle" that the user can control with the left and right arrow keys.
Now, as I have mentioned I am a beginner with approximately one month maximum knowledge of this software, spread over about a year. I want to take things slow. So for starters, would anyone be willing to walk me through creating a visual output for this and creating a ball that will bounce off all sides?
If I can at least get that far for now, then I can move on (with help I hope!) of inserting an interactive interface for the "paddle."
I have found some LabView code for a simple game like this, but it also includes a score keeping loop as well as an "automatic play" option, and I am attempting to wade through all that code to find the bones of it to help me with this, but due to my inexperience, this might thake a lot of time.
I thank you for any and all help anyone may be able to provide.

EchoWolf wrote:
-Create a field (I am not sure what to use for this, but from my reading it appears that some sort of a picture output is needed, but I cannot find that anywhere).
Wel, there is the picture indicator in the picture palette. In newer versions it's called "2D picture". The palettes have a search function. Using the palette search function is a basic LabVIEW skill that you should know. If you've seen the example for the other discussion, it uses a 2D boolean array indicator. The boolean array is only recommended for a monochrome very low resolution display.
EchoWolf wrote: -Set up some simple function that can output the dimensions of this field to use with collision tracking.
-Create a ball that can be tracked by the program.
That seems backwards. Properly programmed, the code always knows the dimension and the ball position. The program generates, (not tracks!) the ball movement. Of course you need to do some range checking on the ball position to see when it collides with the walls.
EchoWolf wrote:
-From my reading I understand that the simplest way to "bounce" the ball off the sides appears to simply reverse the X velocity of the ball when it strikes the vertical boundaries and the Y velocity when it strikes the horizontal boundaries.
Of course you could make it more realistic by keeping track of three ball parameters: x, y, spin.
EchoWolf wrote:
-Insert some sort of a "paddle" that the user can control with the left and right arrow keys.
Pong is typically played with the up-down arrow keys.
EchoWolf wrote:
Now, as I have mentioned I am a beginner with approximately one month maximum knowledge of this software, spread over about a year.
LabVIEW knowledge is not measured in time units. What did you do during that month? Did you attend some lectures, study tutorials, wrote some programs?
EchoWolf wrote:
So for starters, would anyone be willing to walk me through creating a visual output for this and creating a ball that will bounce off all sides?
I have found some LabView code for a simple game like this, but it also includes a score keeping loop as well as an "automatic play" option, and I am attempting to wade through all that code to find the bones of it to help me with this, but due to my inexperience, this might thake a lot of time.
Start with the posted example and delete all the controls and indicators that you don't want, then surgically remove all code with broken wires.
Alternatively, start from scratch: Create your playing field. Easiest would be a 2D classic boolean array that is all false. Use initialize array to make it once. Now use a loop to show the ball as a function of time.
Start with a random ball position. to display it, turn one of the array elements true before wiring to the array indicator using replace array subset.
Keep a shift register with xy positions and xy velocities and update the positions as a function of the velocities with each iteration of the loop. Do range checking and reverse the velocieis when a edge is encountered.
What LabVIEW version do you have?
LabVIEW Champion . Do more with less code and in less time .

Hi all ,i need a good documentation for a beginner in WORK FLOW ?

hi all ,
i need a good documentation for a beginner in WORK FLOW ?
please,try to send the attached documents as much as u can apart from giving the weblinks ?
hope you will send it soon ....
thanks & regards
vishnuvardhan k.v.

Hi
Developing a simple application using steps "User Decision" and "Mail"
Basic terminology used in the workflow:
The workflow definition is the set of rules that determine the path that the process takes. For example, how a purchase requisition is processed, from the initial request to the creation of the purchase order
A Workflow Instance, which is often simply referred to as the workflow, is a single workflow run. For example, the processing of a single purchase requisition for computers.
The Tasks are the steps in the process, which have to be performed either by people or automatically by the software. For example, to check for the availability of the spare computers in the company.
A Work item is the task instance that is performed as a single workflow step. For example, check that there are no spare computers available in the company.
Agents are the people who process the tasks (via the work items). For example, requisitioner and a member of the purchasing department.
Container is the place where all the data used in the workflow is collected.
Binding is the set of rules that define which data is passed to which part of the process.
Building a simple workflow application
The central tool for creating, displaying and processing a workflow is the workflow builder (Transaction SWDD). Within the workflow builder you can create all components of a workflow, including all the containers you need for getting the data from one step to another.
Generally, most of the workflows are started by an event (for example, when a material is created or when a new purchase requisition arrives). You define which data from this event needs to be passed to the workflow via binding.
However you can also start any workflow directly. Let us create a simple workflow and start the workflow directly, using the testing tools.
Call transaction SWDD. When the workflow builder is called for the first time, a newly created initial workflow definition appears or else last created workflow appears. In such cases you can opt to create a new workflow by pressing Create New Workflow(ctrl + shft + F5). The following screen appears.
The initial workflow screen has the following parts:
a. The start of the workflow definition, indicated by .
b. The end of the workflow definition, indicated by .
c. The area in which you insert the new workflow definition is indicated by .
Now select the undefined step and select Create step or double click the undefined step. Now among the different steps chose the User Decision by double clicking on it.
Developing a simple application using steps "User Decision" and "Mail"
Previous
Now enter the title for the user decision Please make a decision. Also enter the decision texts as Approve and Reject. On pressing enter, the outcome values default to the Decision texts but you can specify your own names, if desired. Now we need to select the agent. Agent is the person to whom the work item needs to be sent.. Since this is just a beginning, we would hardcode the user name. Select the User from the drop down list and enter the user name to whom the work item needs to be sent. In general, this type of agent assignment is not done. Agents are generally assigned using the expression, agent assignment rule or organization object (job, position etc.).
Now select Transfer and to graphic button. Following screen appears:
Now we need to include a mail step to be sent to the requestor. Now select the line Approve and do a right click. Different options on shown on the context menu. Select Create.
Now select the step Send Mail from the list.
Developing a simple application using steps "User Decision" and "Mail"
...Previous
Now enter the subject and the body of the message for the mail to be sent.
Do not change the recipients. Our mail is intended for the persons who triggered this workflow. &_WF_INITIATOR& contains the value who executed the workflow. Since this is a test object, we are using &_WF_INITIATOR&. But we wouldnt be using this variable in real time scenarios. We would discuss about this in the coming documents.
Now select Transfer and to graphic button.
A popup appears requesting for the abbreviation and the name for this task. Enter the same and press enter.
Now enter the package as local object and press enter.
Follow the steps 5 through 9 for the step Reject. The following screen appears:
Press SAVE to save the workflow application. You need to enter an abbreviation and name for your workflow as shown below. You can change any of these at any later point. After saving, a number is assigned to your workflow starting with WS, as shown below.
Developing a simple application using steps "User Decision" and "Mail"
...Previous
To execute the workflow, activate it by choosing the activate button.
Test the workflow by choosing Test. The following screen appears.
Now choose Execute to start the workflow.
Now the recipient would receive a work item in his SAP® inbox (Transaction SBWP).
Now execute the work item by pressing Execute. The following screen appears:
Choose one among Approve or Reject as part of the user decision. He can select the third option to retain the work item in his inbox and make the decision later. Now suppose that the recipient has chosen one of the first options. Now a mail would be sent to the requestor with the status of his request.
Creating a Container element
This document details about creation of a container element in workflow and using it in the step "Mail".
Pre-requisites:
It is assumed that the reader of this Tutorial is aware of creating a workflow definition with the step Mail. If not, please go through the document on creating the same available, by clicking here.
Steps:
1. Create a workflow definition using the transaction SWDD.
2. Lets create a container element for Carrier id. Click on the Workflow Container on the left side of the screen (as shown in the screenshot below):
3. Now double-click on Double-Click to Create
4. Enter the details pertaining to CARRID here.
5. Click on tab Properties and select Import.
6. Click on Confirm (Enter).
7. Now the element created could be seen on the left side, below the Workflow Container.
Creating a Container element
Previous
1. Create a Mail step by double-clicking on Undefined step in the workflow.
2. Enter the recipient details in the Recipients box.
3. In the subject line, enter Carrid value entered is: and click on Insert Expression.
4. Select the element Carrid from the list.
5. Similarly enter the content in the Body area.
6. Save and activate the application.
Testing the Workflow application:
7. Test the workflow by clicking F8.
8. Enter the value of the Carrid as shown above and press execute.
9. A mail would be sent to the recipient mentioned earlier with the carrid value entered.
Condition Step
Agenda:
This document details about the steps Condition.
Pre-requisites: It is assumed that the reader of this document has a preliminary understanding of workflow and has worked with the container elements earlier. If not, please go through the first two Tutorials of workflow available in this site. (More details)
Procedure:
1. Create a new workflow definition.
2. Create a container element, CARRID (as demonstrated in tutorial 2).
3. Now click on undefined step and create the step Condition.
4. Enter the step name of your choice.
5. We would have the following condition here:
If carrid = AA.
Do this.
Else.
Do this.
Click on Click here to create a new condition. Following screen appears.
Double click on Carrid. Next click on = and enter the value AA in the constant field and press ENTER.
Enter the outcome names of your choice as shown above.
Click on Transfer and go to graphic.
As shown above, there are two branches here. One navigates to true, if CARRID = AA else the control takes the branch False.
Test the above scenario by inserting mail steps in the above 2 branches and by passing different CARRID values.
Condition Step
Agenda:
This document details about the steps Multiple Condition.
Pre-requisites: It is assumed that the reader of this document has a preliminary understanding of workflow and has worked with the container elements earlier. If not, please go through the first two Tutorials of workflow available in this site. (More details)
Procedure:
1. Create a new workflow definition.
2. Create a container element, CARRID (as demonstrated in tutorial 2).
3. Now click on undefined step and create the step Multiple Condition.
4. Enter the step name of your choice.
5. We would have the following condition here:
If carrid = AA.
Do this.
Elseif carrid = AH
DO this.
Elseif carrid = SQ
Do this.
Else.
Do this.
Select the CARRID using the F4 help for the comparison basis field.
Enter the values of the carrid under the Comparison values with the corresponding outcome name (of your choice)
Double click on Carrid. Next click on = and enter the value AA in the constant field and press ENTER.
Click on Transfer and go to graphic.
As observed above, there are different branches for each value of CARRID mentioned above.
Test the above scenario by inserting mail steps in all the branches and by passing different CARRID values.
Using "Container Operation" step
Agenda: Usage of step Container Operation.
Pre-requisites: It is assumed that the reader of this tutorial has worked in the concepts that are dealt in earlier tutorials. (click here for more details)
Scenario: In this tutorial, we would deal about how to work with the step Container Operation with an example of calculating the available seats by subtracting occupied seats from the maximum seats at the workflow level.
Procedure:
1. Create a new workflow definition using the transaction SWDD.
2. Create two container elements MaxSeats, Occ_Seats with the import property set. You can use the reference fields sflight-seatsmax, sflight-seatsocc for this.
3. Create another container element AvailableSeats without setting either import or export property as this is calculated within the workflow and used within the workflow. You might use any of the above reference fields as data types.
4. Define a new step Container Operation in the workflow definition by double-clicking on the Undefined step.
5. In this step, we would calculate the available seats from the max seats and seats occupied.
I would recommend entering all the container elements from the F4 help instead of typing them manually.
6. Return to the main screen.
7. Create a mail step after this to send the available seats information.
8. Test the above functionality by passing some values to the maximum and the seats occupied.
9. Result would be as follows:
Triggering Events Programmatically
Purpose: This document details the procedure in triggering the business object events programmatically.
Pre-requisites: It is assumed that the reader of this document is aware of the business object concepts and good in ABAP.
Procedure:
In this document, we would take an example of the business object BUS1001006 (Material) and the event CREATED. In general, this event is triggered whenever a material is created using a standard procedure like MM01 or any others. Now we would trigger this event from our own programs.
Following are the screenshots of the business object BUS1001006 and the event CREATED. Go to transaction SWO1 for more information of the business object.
Double-clicking on the key field parameter gives you technical information of the field.
In order to trigger an event programmatically, we would use the function module SWE_EVENT_CREATE.
Following is the sample code to trigger the events programmatically:
REPORT ZDEMO_TRIGGER_EVENT.
DATA: KEY LIKE SWEINSTCOU-OBJKEY.
KEY = '1163'. Material Number (hard-coded)
CALL FUNCTION 'SWE_EVENT_CREATE'
EXPORTING
objtype = 'BUS1001006'
objkey = KEY
event = 'CREATED'
CREATOR = ' '
TAKE_WORKITEM_REQUESTER = ' '
START_WITH_DELAY = ' '
START_RECFB_SYNCHRON = ' '
NO_COMMIT_FOR_QUEUE = ' '
DEBUG_FLAG = ' '
NO_LOGGING = ' '
IDENT =
IMPORTING
EVENT_ID =
TABLES
EVENT_CONTAINER =
EXCEPTIONS
OBJTYPE_NOT_FOUND = 1
OTHERS = 2
IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
ELSE.
WRITE 'Event Triggered'.
ENDIF.
COMMIT WORK.
In order to test whether the event is getting triggered or not, we can make use of Event Trace. Switch on the event trace using the transaction SWELS.
Press Switch On.
Now execute the program developed earlier. Now switch-off the event trace using the same transaction SWELS.
Now go to transaction SWEL. Here you can list out the events triggered in the particular period of time. Here is the event-trace list:
Deadline Monitoring in SAP Workflow
A major advantage of workflow is the ability to monitor the workflow steps according to a predefined schedule. Following are different deadlines that can be monitored against each workflow step:
Requested Start
Latest Start
Requested End
Latest End
In this example, we will define a deadline to the User Decision example created earlier (click here). Following is the screenshot of the application developed using the User Decision example:
We would extend this example to the deadline monitoring.
In the User Decision step, click on the latest end tab.
By default, No deadline monitoring is active (as seen in the above screenshot).
Choose the Work Item Creation from the list box.
After selecting Work Item Creation, chose an offset of 5 minutes. This means that the work item must be executed within 5 minutes of the creation, if not this would trigger.
Deadline Monitoring in SAP Workflow
Enter recipient details to whom the message to be escalated, if the work item is not executed with in 5 minutes after work item creation.
Save and activate the workflow definition.
Testing the workflow application:
Execute your workflow.
Check for the work item in the SAP Inbox. This time do NOT execute the work item.
Wait for the deadline to be triggered. After that, a deadline message is delivered to the recipient mentioned in the Latest End tab. See the screenshot below.
Dont worry if the deadline message doesnt appear immediately after 5 minutes. This depends on various factors including how the deadline monitoring program is scheduled and also on the availability of the background processors.
Use SWWA to check how the deadline monitoring program is scheduled in program.
For example, assume that our work item has been created at 09:10 hrs and the deadline message is expected to trigger at 09:15 hrs. From the above screenshot, it is understood that the background program is scheduled to execute for every 3 minutes. Assume that the last run of the program is at 09:14hrs and the next run is expected at 09:17hrs. So even our deadline expires at 09:15, the deadline message would appear only at 09:17hrs after execution of the background program.
Some more points
In our above example, we have used the deadline on the Work Item creation time. i.e., 5 minutes after creation time, the deadline message would be sent. Now we would check the other option Expression. Here we can mention the date and time, when the deadline message should appear irrespective of the work item creation date/time.
As seen in the above screenshot, we can provide the target date and time by which the task should be finished. Container elements could be used in this case. Please refer to our example on creation of container elements (click here).
Personal Substitute in Workflow
Requirement: Need to have at least one substitute who can act upon work items in your absence.
Important: The appointed substitute would be able to see all your work items. A substitute cannot be assigned for only particular area of organization or any other item. So need to ensure that the substitute have the necessary authorizations to act upon the work items.
Procedure:
1. Go to SAP Business Work Place (TCode: SBWP)
2. Now from the menu bar, select Settings à Workflow settings à Maintain Substitute
3. Highlight/Select the name on the window, in this case SAPDEV02 and click on Create Substitute.
4. List of users available in the system are displayed.
5. Select the required substitute user name. Following screen appears.
Validity field describes about the period in which the setting would be active. Note that the dates on the screen would range from the current date to 31st Dec 9999.
Regarding the checkbox Substitution active, it is advised to leave this checkbox unchecked for system performance reasons. A check in this box indicates that the substitution is permanent and if left unchecked it is treated as as-needed. A permanent substitute will automatically receive the primary users work items in their own box. In the case of as-needed, substitute must manually adopt the work items from the primary users inbox.
6. Save the entries
7. Click Enter to leave the screen.
Adopting a Substitute in Workflow
If you have been designated as an as-needed substitute, you must manually adopt the substitution. If you are designated as a permanent substitute, the work items would automatically appear in the inbox.
Before adopting a substitution, there are 19 work items in the inbox. See the screenshot below:
To adopt a substitution, select Settings à Workflow settings à adopt substitution.
Select the corresponding User-id (if you have been assigned as a substitute for multiple people, then this option would allow you to select the user name of whom you would to check the work items)
The corresponding users work items would appear in our inbox now.
You can end the substitution, by selecting settings à Workflow settings à End substitution.
Note: Substitutes can only adopt work items that are directly routed to the person for whom they are a substitute. If you are a substitute for a user (SAPDEV02) who has been made a substitute for another user (SAPDEV01), you will only see work items for user SAPDEV02 and not of the user SAPDEV01.
Notification of Work Items via e-Mail
SAP provides us with a facility of notifying the user via the email address of your choice when there are any pending work items in the SAP Inbox..
1. Go to Transaction SO13.
2. Click on Automatic Forwarding tab.
3. Click on Create icon .
4. Enter the details in the above screen.
5. Click ENTER to complete the entries.
6. Now the notification would be received at the provided email address if there are any pending work items in the inbox.
Filtering the Work Items in the SAP Inbox using BADI
This document details about the procedure in filtering some of the work items from the SAP inbox using a BADi.
Following is the screenshot of the SAP inbox, before implementing BADi:
The BADi that is used in filtering the work items is WF_BWP_SELECT_FILTER. To implement the BADi, go to transaction SE18. From the menu, select Implementation à Create. (See the screenshot below)
Enter the implementation name and press ENTER
Enter any meaningful short text for the implementation and click on the tab Interface
The implementing class, ZCL_IM_BWP_SELECT_FILTER, is automatically proposed. Double click on the implementing class name.
You are now navigated to the class builder. Now double-click on the method name shown on the screen (see the snapshot below)
Now let us filter out the work items belonging to the task TS2000066. See the code below:
Activate the method and also the implementation. In the state of active, you wouldnt be able to make any changes. To make any changes, we need to deactivate it and then make the changes.
Now check the inbox and would notice that the work items related to that task are no more appearing.
To notice the differences, try activating and deactivating the BADi implementation.
Workflow tutorials with step-by-step and with screenshots are available at http://www.****************/Tutorials/Workflow/Workflow.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/42/c14a9b55103116e10000000a1553f7/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/c5/e4a930453d11d189430000e829fbbd/frameset.htm
http://www.sapgenie.com/workflow/
http://www.sap-img.com/workflow/sap-workflow.htm
http://help.sap.com/saphelp_47x200/helpdata/en/3d/6a9b3c874da309e10000000a114027/frameset.htm
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
http://help.sap.com/saphelp_47x200/helpdata/en/4a/dac507002f11d295340000e82dec10/frameset.htm
http://www.workflowing.com/id18.htm
http://www.e-workflow.org/
http://web.mit.edu/sapr3/dev/newdevstand.html
http://www.sap-basis-abap.com/wf/sap-business-workflow.htm
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2857887
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2855919
https://forums.sdn.sap.com/click.jspa?searchID=791580&messageID=2735228
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMSTART/BCBMTWFMSTART.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMDEMO/BCBMTWFMDEMO.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/BCBMTWFMPM/BCBMTWFMPM.pdf
http://help.sap.com/printdocu/core/Print46c/en/data/pdf/PSWFL/PSWFL.pdf
debug a workflow.
This has a step by step procedure :
http://fuller.mit.edu/workflow/debugging.pdf
www.erpgenie.com/sap/workflow/debugging.htm
http://www.erpgenie.com/workflow/debugging.htm?2b5de440

CRM Technical & Functional

Friends,
I worked in ABAP and also more than 6 years i have spended in Java technology. Now as per the requirement i have to do the CRM. I dont know from where to start and what to start in CRM. Will you please help me out in this case. As my role definately would be technically more. So if you have any material regarding CRM Technical than pls. do send me at [email protected] also i would like to know the little bit about CRM Functional so pls. send me that too.
Thanks for your help.
Hitesh Shah

Hi Hitesh,
Try CR100. This is the basic course material for CRM. It will help you understand basics of functional CRM.
CRM will be braodly split into
1. Sales
2. Marketing
3. Service
I have sent you a brief overview of SAP CRM and the CRM Landscape. Please check your mail box.
Warm Regards
Sulakshana

Need CRM Technical book

Hi CRM Techies,
Can anybody please send CRM Technical Book and any kind of technical documents which are useful for an ABAP developer to ream up his skills in CRM. My id is [email protected]
Appreciate if sombody helps me getting the PDF's.
Thanks in advance,
Naresh

Hi Naresh,
Before sending pdf's.. look at this thread Brainstorming Discussion - Links to CRM Documentation
Regards.
Manuel

Re: switching to CRM technical

Hi Guys,
I'm a certified SAP ABAP consulatnat with over 4 years of exp. Now as you know there is lots of demand of ABAP CRM.
So please suggest how to switch to ABAP CRM technical.
What areas i need to cover?
What are the basic prequisite required to learn SAP?
Is there any such Book available?
As an ABAP what exactly the scope of work ?
Please Suggest.
Thanks.
Anshuman

Hello,
These are all the technologies you might encounter in CRM:
BSP/Webdynpro for the WebUI interface
Java for IPC and e-sales/e-service scenarios
General HTML and javascript knowledge
XML for interfacing and webservices (SOA)
ABAP OO and BOL (business object layer, just a complete model written in ABAP OO, this is a layer on top of the APIs specificly written for the WebUI and WebClient)
Quite some technologies but it all comes down to which scenarios you need to develop in.
The "core" is the BOL layer (as from 5.0 in IC WebClient and in WebUI and WebClient as from 5.1 and upwards) which is a layer on top of the (B)APIs written in ABAP OO implementing the Model/View/Controller (MVC) design pattern.
Check out the SAP Library books, there are quite some on CRM specific and one specificly on the BOL layer if I recall correctly.
It's quite challenging since SAP has not yet released that many documentation on it.
Hope this helps you in the good direction,
Kind regards,
Joost

Why we need crm middleware for material replication?

Hi Experts,
Why we need CRM middleware for material replication from ECC to SRM when we can do the vendor replication from ECC to SRM with ABAP report? IS there any technical limitation?
Thanks and regards,
Ranjan

Hello,
Vendors and locations, for example, you can replicate from ECC to SRM using ABAP reports.
However, if you want to replicate the following information, you should use the middleware:
- DNL-CUST-BASIS3 - Basis CRM online
- DNL-CUST-PROD0 - Material number conversions
- DNL-CUST-PROD1 - Product : categories
- DNL_CUST_SRVMAS - Customizing: Service Master
- MATERIAL - R/3 Material Master
- SERVICE_MASTER - R/3 Service Master
Check note 872533. It provides more information.
Regards,
Ricardo

What Illy CS4 book would you recommend for the beginner to grow with?

Hello All,
I am looking for a good illustrator cs4 book for the beginner to grow with.
I have read reviews on amazon but thought I might ask the pros.
Any advice would be greatly appreciated.

The instructions that ship with the program: The Help menu.
I know it's boring, but if you want to learn a new program, the most expedient way is to work through the provided manual, cover to cover. Don't just read it, actually perform the operations it describes.
Third-party books almost universally involve these downsides:
They are expensive.
They are incomplete. They try to walk a fence-edge between rank beginner and intermediate user; between being merely a too-wordy reiteration of the Help files and next-level techniques for the more experienced user. The reason is obvious: the goal is to sell to as wide a range of users as possible. The result is often unsatisfying: They can't possibly include everything in the Help files, so they leave gaps for the beginner. But they feel compelled to appeal to beginners, so the experienced user has to weed through a bunch of entry-level bulk, just to get to the "juicy stuff" he's interested in. He pay's 100% price for about 15% of the content.
The are inefficient. They are full of unnecssary verbiage attempting to be clever, cute, hip, friendly, and thereby supposedly more "approachable." Most fail miserably at this, and the result is you have to read through endless passages of such original content as "this will knock your socks off" and "this is awesome" when what you really need is "just the facts, ma'am." The Help files fall under the stylistic guidelines of technical documentation: They adhere to "just-the-facts, ma'am."
They are short-lived. They go quickly out-of-date, which is one of the reasons why they are too expensive: They have to make their money quickly after release.
I'm not saying don't buy any. I have a small fortune's-worth myself, all but a dozen or so of which I wish I had never bought. With the money I wasted on them (plus interest), I could buy a new Honda Fury. I'm just saying do the included documentation--however painful--first. And keep doing it for new features when new versions are released. That will get you there the quickest, because it will lay the necessary foundations of overall interface scheme and basic object principles. Then, when you have that understanding, look only for books that are targeted toward an at-least intermediate level user. That way, your money will be spent, but it will be better-invested.
JET

About learning CRM-Technical

Hi all,
I am new to CRM (I have experience on ABAP).
for my project needs I have to learn CRM technical.
Please suggest what are the SAP certificationa available (CRnnn).
Also suggest some useful websites (only for CRM technical).
Points will be rewarded for useful helps.
-B S B

Hi B S B,
Better option to get into CRM for ABAP er's is learn crm Middleware.If you are good in abap easy to learn middleware.
Go through the below url for further information on CRM certification.
https://websmp208.sap-ag.de/certification
<b>Allot Ponts If my post Helps!!!</b>
Regards,
Sathya Reddy.

CRM Technical Consultant

hai
Hi guys, i am currently working as a BW consultant and i want to move into CRM, could you please advise me on how easy it will be to make this transition, and if you can provide me with a technical cookbook for CRM .
i will be very grateful.
My email is [email protected]
Thanks in advance

Hi Mohammed,
Welcome into exciting CRM world. When you say that you are willing to migrate as a CRM technical consultant, what is your area of focus? CRM as being a new dimentional product, provides many channels for customers.
1. E-Commerce - sales, service, marketing and analytics
2. Field/Mobile Applications - sales and service
3. Interaction Center (CIC) - sales and service
4. Enterprise Portal (EP)
CRM technical development is involved in each of the above listed scenarios. You have to first decide on your area of intrest.
Scenario 1 is involved with ABAP and JAVA development
Scenario 2 is involved with ABAP and VB/.NET development
Scenario 3 is involved with ABAP and PCUI development
Scenario 4 is involved with ABAP and JAVA development
For every scenario a different type of development guides are available in SAP market place. If you do not have the access to SAP market place, then I should be able to send you the appropriate document based on your decision.
Reward if helps
Thanks,
Paul Kondaveeti

CRM technical Guidelines

Hi All,
I am an Abbaper Planning to learn Crm technical .I have checked many threads but there is no proper information for Crm Technical details such as where to start and how to start Crm technical . I am very much confused with the Crm Technical details which has given in the threads . As an Abaper what should i learnn into CRM (Topics) and where can i get good material .? I am planning to move from general ABAP to Crm Abap or Crm Technical . Please give me list of topics , areas in Crm and material that will be very helpful to me.
Thanks in Advance,
Priya

Hi Priya,
I too knew to CRM technical .I used to work as ABAPer.
i want to share something which i know.
CRM techincal is nothing but the same thing what you do in R/3.the same reports,bdcs etc.
But here we do have CRM ic web client (tele sales application -web) .BSP(business server page) is used to develop this application.the other is POTAL application uses CRM as one of its back end systems.Then you need to WEB dynpro(abap or java).again other part of the techincal is CRM middleware.Middleware is a tool where it acts as the interface b/w CRM to many other application s like R/3,BW,Mobile applications etc.Middleware is part of the CRM .So whenever you want to access the data from R/3 you use middleware as an interface just like ALE idoc in R/3.same concept works here.Ther you would say IDOC here it is BDOC.the other application is ISA(internet sales applciation).this totally uses JAVA technology.and Here IPC ll come into the picture.Internet pricing config.it is a tool which ll be used to calcualte the price and discounts to any products where you want to sell them online like here it is ISA.
So Here the conclusion is So what what you like to go on ..
1. IC web client development using BSPs
2.Webdynpro for portal
3.Middleware consultant
4. ISA ,IPC developer
or total 4 ?
hope you got some idea on techical part of CRM.
Ganga reddy

CRM Technical for Tech beginner (Basically ABAP)

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