CRXIR2 - Report is stuck when trying to open report using RDC library

Question

Hi,
I'm working on .Net  reporting appliaction that uses CRXI R2 (Embedded Server) as a reporting engine.
I have a problem with a customer in prodction site,
when trying to open report with RDC library, report hangs and nothing happens:
applicationLog.WriteTrace("open report using  RDC");
Report report = (ReportClass)application.OpenReport(this.tempFile, CROpenReportMethod.crOpenReportByTempCopy);
// tempFile is the path to the rpt file and it's valid
//application is ApplicationClass from CRAXDRT namespace
//ReportClass is from CRAXDRT namespace
applicationLog.WriteTrace("Open report succeeded")
I've added log printing to my application, and what i see is that the first print ("Open Report using RDC") occurs, and the second print is never listed..
I don't see any errors or log prints appear in Crystal logs.
Any help would be greatly appriciated!

Answer 1

Hi Dana,
Long time since we've talked. I suggest logging a case in SMP. If you do let me know what the case number is and I'll pick it up. I'll also send you an e-mail....
I take that back, because R2 is no longer supported you can't log a case....
First issue is the RDC is not supported in .NET, second issue is the RDC is only available in CR XI R2 which is no longer supported.
And finally it's about time you update your app to use the CR .NET Assemblies. All of our OEM Partners are now doing so.
In the mean time these 2 are the only versions officially not supported:
https://smpdl.sap-ag.de/~sapidp/012002523100009114712011E/crxir2sp4_fullbuild.exe
https://smpdl.sap-ag.de/~sapidp/012002523100009114412011E/crxir2sp6_incremental.exe
See if these help. You can get the runtime distribution from here:
SAP Crystal Solutions Downloads
Install Fix Pack 6.4 to get all of the fixes and use the redist packages for that version also.
Thanks
Don
Edited by: Don Williams on Jan 24, 2012 7:55 AM