Crystal Report Crash using BW query

Hi All,
Crystal Reports are created with SAP BW query
CR application gets opened without any problem.
When the report is opened the prompts are displayed correctly.
When the values are entered to parameters and report is run the Runtime error is flashed , when clicked on OK another error appears saying "CRW32.exe has encountered an problem and needs to be closed" which terminates the application.
This problem happens occasionally and nothing specifically can be said when it happens.
Any help would be appreciated
Sheeba

Hello Sheeba,
You can attempt to enable tracing on the driver used to access the data. This can be done in the registry on your CRW machine under the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\SAP
You have to choose whether to enable tracing on the BW query driver vs. BW MDX Query driver sub-key under SAP based on how you connect in Crystal Reports.
Also you must add a string value in SAP key called TraceDir and define the folder where the trace file will reside.

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