Crystal report Deployment error

Post Author: jacobmk
CA Forum: Deployment
Hi All,
I am using crystal rports for pdf generation in asp.net 2.0. When I installed the application on 64bit Windows server
An error has occurred while attempting to load the Crystal Reports runtime.Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) containing the correct version of the Crystal Reports runtime (x86, x64, or Itanium) required. Please go to http://www.businessobjects.com/support for more information.
Description: An unhandled exception occurred during
Please help
regards
Jacob

Post Author: ejthunder
CA Forum: Deployment
You did not say which version of Crystal Reports you're trying to deploy.
CR XI and CR XI Release 2 are NOT supported on 64 bit systems. The only versions of Crystal Reports supported on 64 bit machines is the version of Crystal that bundles with VS2005 - CR.NET 2005 (v10.2). If you upgrade your VS2005 machine by installing CR XI Developer, or CR XI R2 Developer onto your development machine you will not be able to deploy your application. In this case the only option would be to "downgrade" back to the bundled edition that ships with VS2005.
EJ

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https://share.sap.com/a:328ro3/MyAttachments/53ecd0f0-09d3-4633-ada3-eeb7639fcd37/
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- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter
https://twitter.com/SAPCRNetSup

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Edited by: vikasmanghani on Dec 22, 2011 3:53 PM

Hi Don
The CR version is Crystal Reports 2008 SP3.
OS - Windows Server 2003
IIS - IIS 6 (I am not entirely sure, but most likely it is IIS 6).
Does it matter, if I instantiate the ReportDocument derived class on a separate thread. For e.g.
Main Thread:
MyReportClass rpt;
Thread t1 = new Thread(InitRpt);
t1.IsBackground = true;
t1.Start();
//perform some additional work
t1.Join();
Thread t1:
rpt = new MyReportClass();
rpt.FileName = "";
rpt.Load();
Also the BuildAction property for the report is set to Content.
As an aside, I noticed another error on a different server:
System.Runtime.InteropServices.COMException (0x80000003): Retrieving the COM class factory for component with CLSID {D7F5D7C3-B06C-4CAC-BC47-A06E66D2EE9B} failed due to the following error: 80000003.
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.CreateRptDoc()
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper..ctor()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Initialize()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor()
   at CrystalDecisions.CrystalReports.Engine.ReportClass..ctor()
For this COM Error 80000003, I was able to search on SAP forums and locate the following:
1. Some people have asked to re-register clientdoc.dll using regsvr32.
2. Some people have suggested rebooting the server.
3. Some have suggested running in 32-bit mode. I am not sure if this server is 64-bit or 32-bit.
It would be great if you could help me with this one too.
Thanks in advance.
Regards
Vikas
Edited by: vikasmanghani on Dec 24, 2011 4:38 AM
Edited by: vikasmanghani on Dec 24, 2011 4:42 AM

Crystal Reports Server Error - Unable to cast object of type

Hi Everyone,
Not sure if this is the right place to post this question but couldn't find a Crystal Reports Server section.
After doing a windows update on my crystal reports server the following error now occurs when trying to log into .Net InfoView -
An error has occurred: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'BusinessObjects.Enterprise.Desktop.InfoView'.
I found the following article which I followed and re-installed the .net components as well as ensured all services are enabled.
Article: https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_boj_bip/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333233303335333433323337%7D.do
The error still occurs.
I did some further investigation and found that a similar error occurs in the Admin Console when I try and open the Crystal Report DataSources.
This is the error page that comes up
Server Error in '/businessobjects/Enterprise11/WebTools' Application.
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
+Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information
about the error and where it originated in the code.+
+Exception Details: System.InvalidCastException:
Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.+
Source Error:
+The source code that generated this unhandled exception can only be shown when compiled in debug mode.
To enable this, please follow one of the below steps, then request the URL:+
1. Add a "Debug=true" directive at the top of the file that generated the error. Example:
<%@ Page Language="C#" Debug="true" %>
or:
2) Add the following section to the configuration file of your application:
<configuration>
   <system.web>
       <compilation debug="true"/>
   </system.web>
</configuration>
+Note that this second technique will cause all files within a given application to be compiled in debug mode.
The first technique will cause only that particular file to be compiled in debug mode.+
+Important: Running applications in debug mode does incur a memory/performance overhead.
You should make sure that an application has debugging disabled before deploying into production scenario.+
Stack Trace:
InvalidCastException: Unable to cast object of type 'CrystalDecisions.Enterprise.InfoObject' to type 'CrystalDecisions.Enterprise.Desktop.Report'.
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Common.datasourceInfoFromReports(ArrayList reports) 226
   +CrystalDecisions.Enterprise.WebContent.WebSamples.DataSources.Datasources.Main() 1821
   +ASP.websamples_datasources_datasources_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) 531
   +System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) 98
   +System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) 20
   +System.Web.UI.Page.Render(HtmlTextWriter writer) 26
   +System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) 25
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) 121
   +System.Web.UI.Control.RenderControl(HtmlTextWriter writer) 22
   +System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) 2558
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433
Any information on how I can fix this is greatly appreciated.
Regards
Paul
Edited by: Paul Griscti on Sep 3, 2008 2:52 AM

I'd try creating a new Application Pool just for running businessobjects and crystalreportviewers11 and nothing else.
Although the apps are .NET, it uses COM Interop for functionality, so using a common app pool with other versions will collide.
Beyond that - if you have a SAP Business Objects support contract - you might open a new SAP Incident ticket.
Sincerely,
Ted Ueda

Crystal report Deployment error

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