Crystal Report Server Database question

Hi,
I am reading the installation guide for crystal report server. It said a database is required for CMS. It also mention about a database for auditing (optional). I was wondering if they share one database or I have to create one for each?
Thanks!

Crystal Reports Server does not support auditing, unfortunately some of the admin guides for BOE and CRS are the same and this gets mistaken many times. If you want auditing then you must buy Business Objects Enterprise and then the previous post is accurate.
Regards,
Tim

Similar Messages

Crystal Report Server Database Log File Growth Out Of Control?

We are hosting Crystal Report Server 11.5 on Microsoft SQL Server 2005 Enterprise. Our Crystal Report Server SQL 2005 database file size = 6,272 KB, and the log file that goes with the database has a size = 23,839,552.
I have been reviewing the Application Logs and this log file size is auto-increasing about 3-times a week.
We backup the database each night, and run maintenance routines to Check Database Integrity, re-organize index, rebuild index, update statistics, and backup the database.
Is it "Normal" to have such a large LOG file compared to the DATABASE file?
Can you tell me if there is a recommended way to SHRINK the log file?
Some Technical Documents suggest frist truncating the log, and the using the DBCC SHRINKFILE command:
USE CRS
GO
--Truncate the log by changing the database recovery model to SIMPLE
ALTER DATABASE CRS
SET RECOVERY SIMPLE;
--Shrink the truncated log file to 1 gigabyte
DBCC SHRINKFILE (CRS_log, 1000);
GO
--Reset the database recovery model.
ALTER DATABASE CRS
SET RECOVERY FULL;
GO
Do you think this approach would help?
Do you think this approach would cause any problems?

my bad you didn't put the K on the 2nd number.
Looking at my SQL server that's crazy big my logs are in the k's like 4-8.
I think someone enabled some type of debugging on your SQL server, it's more of a Microsoft issue, as our product doesn't require it from looking at my SQL DB's
Regards,
Tim

Crystal Report Server - InfoView question

Hi . I have a question on the Crystal Report Server. I want to send the output ( excel file ) from a crystal report in Infoview. I tried to click the 'Send To' button, but it only sends out the .rpt file. Please help...

Hi,
If you schedule the report you will have output file options for Excel, PDF, Word...
You should probably have an Export option on your viewer as well - Excel should appear in this. (You need to have permissions to see this)
Regards
Alan
PS: This should be posted to the BO General or Crystal Reports forums.

Crystal Report Server: Cannot save Database Configuration in CMC

I already posted this question as SAP internal CSN message (message number 1896093 2009) but did not get any answer so far.
I have installed a test version (which I'd like to become permanent some
day...) of Crystal Reports Server 2008 on a local machine to be able to
share Crystal reports within our department.
I created a couple of reports which I would like to get updated
regularly. The issue is here that I get a logon screen to the underlying
SQL Server as soon as a user clicks on "Refresh" when viewing a report
from InfoView. The SQL Server is running on integrated security
via SSO, which I cannot change...
To get around this issue I would like to change the default Database
Configuration of the reports. Hence I do the following:
1) I open the Central Mangement Console
2) I select one of my reports
3) Rightclick on Properties
4) On the Default tab I select Database Configuration
5) the config is set to "Logon Screen" and I ant to change this to SSO,
so I set this
6) Now I click on Save
=> The setting is reverted to the old "Logon Screen" settin1g
This behavior is the same for all the reports I'm using.
Looking forward to any help, kind regards
Wolfgang
P.S.: Ultimately this issue arises, because I cannot refresh my crystal report data in batch job mode, because the reports are reading data from an SQL server, which allows SSO-logon (integrated security) only. Thus I have to open each and every report for update manually and click on the refresh button.
Edited by: Ralf Wolfgang Geithner on Jul 3, 2009 11:00 AM

Hi Manish,
thanks for your answer. Unfortunately I'm still stuck in this matter.
Does this happen with the sample reports too? I think it will be a good approach to try this to see if your system is behaving differently for sample reports and reports published from outside
I did not really try this, but viewing and editing my reports in Crystal Reports 2008 Designer works perfectly fine. As well can the user view my reports in the InfoViewApp.
Also, does it revert to the login screen setting immediately after you click Save or does it show the setting as changed after clicking Save but, does not retain it when you come back and check the report settings again?
The data is reverted immediately after clicking "Save"
Kind reagrds
Wolfgang

Crystal reports server 2008 VI questions

I aplogixze if I am asking many questions in the same thread. If so please let me know. and I'll create seperate threads.
Questions with Crystal reports server 2008 VI
1. In my current VS2005 web application with CR 2008 developer I have done the following :
a. When the user selects a report it prompts for the database that is needs to connect. User could select Test or Live database
b. I could hide the export button for each report
c. Add the same report twice to the same folder under diffrent report descriptions
Could I do the same with Crystal reports server 2008 VI?
2. I have added a report that connects to the SQL server and also I set up the required ODBC for the report on the server. I could run the report without any issue.
When I add the same report to another folder in CMC or add a new report that uses the same connection, and try to run it, I get the following error.
I did set location and verify database in Crystal designer many times and added the report into CMC, but still it gives me the error.
However the first report that I added still works fine. For some reports it shows the parameter screen and when I enter them and click OK it gives the same error. I checked the logon information and they are correct. Reports work fine in Crystal designer.
error message:
"The database logon information for this report is either incomplete or incorrect"

I assume that you have built your reports with the CR Designer 2008 V1. Try to open the affected report in the CR Designer and select Database->VErify database and save it back into the repository. Does it work?
Regards,
Stratos

Crystal Report Server / Business objects XI R2 questions

Hello all,
If this isn't the place to post these questions please advise which forum is. Thank you in advance.
We are running XI R2 SP5 of Crystal Report server (11.5.11.1470). I have some general questions...and are fairly new to this version. Although I have been developing CR for many years.
There is plenty of discussions here about "Universes" in BO, but for my deployment I don't think this applies. Correct?
I have created list of values (LOV) using Business View Manager (11.5.11.1470) and would like to
1. give the user an ability to select an "ALL" option in the report.
2. If the LOV is large, it only returns a partial list.
Now i have search these forums and other and found discussions regarding the above but none seemed to relate to my version. Either I'm missing some component or just slow.
Any advice / help would be greatly appreciated.
Thank you.

>
Suresh Babu Aluri wrote:
> Hi,
>
> You can create All prompt in lovs of reuired object as
>
> do the following steps for all prompt creation.
>
> 1. Go to Object to which the lovs are mapped. -> select object -> properties -> advanced (not sure) -> edit lovs -> then a query panel will display and it will have query like
>
> select distinct(..........) from ......................
>
> change the above query to
>
> select distinct(..........) from ......................
> union
> select 'all' from dual -> dual is temporary table in oracle (you define a temporary table w.r.to database)
>
> 2. In designer go to the object on which prompt is defined.
> i.e.
>
> may be in selecor where clause you might defined prompt as
>
> .............. @prompt('Member Name')
>
> so change that to
>
> .................. .............. @prompt('..Member name')
> or
> 'all' in @prompt('Member name')
>
> 2. For your second requirement the max no lov values are changed in prm files. For that go to programs -> BO -> BO ii.5 or ur version -> dataaccess->win32_x86-> based on ur back end select required folder -> search in *.prm files to change the max no lovs.
>
> Cheers,
> Suresh Aluri.
Hi Suresh
Thank you for the detailed response. I tried your suggestions and neither works.
LOV issue:
Within the Business View manager, i right-click on the LOV object and click "Edit List of Values..." and i get a dialog box that only shows me Available fields, List of Value Fields used, description field, and Referenced objects. Along with buttons for Clear Instance & Refersh Status.
I have read similar posts to what you suggested but never get to the same place as described.
Please advise....
as for _Max Number LOV _
I have researched this as well and found the same suggestion you made. But the PRM file does not have that value, and the file contains all XML code
Now what???
Thanks
Mike

Linux - Oracle - Crystal Report Server XI : Error in File Report1: Failed to load database information.

I am using Crystal Reports Server XI on Linux Server with Oracle Server 10g.
I did install Oracle Client on Report Server and config Oracle SID in tnsnames.ora also. It works well with tnsping command. Then, I published a report which was created in Crystal Reports developer on this server.
When I preview the report on Report Server. I got the following error message:
Error in File Report1: Failed to load database information.
Try to fix the problem I ran web Central Management Console -> Objects ->Report1->Process -> Database and set there the following parameters:
Database driver: Oracle
Server: servers_host_name
Database: (tried both ORACLE_SID and tns_name)
User: oracle_user_name
Password: oracle_pw
It still got the same problem.
I will appreciate any help.
Tham.

I was having a similar problem in Crystal Reports Server 2008 v1, and had to install the full client to resolve it, which I didn't like. I poked around some, and was able to get the Instant Client working with a few minor changes. Note that I tried it only with the 32-bit Instant Client even though I was on a 64-bit system because that was what SAP recommended when I talked to them.
The changes I had to do was initialize the Oracle environment variables (the instant client doesn't have a script to do this for you) and to create a soft-link which is included in the full client, but not in the instant client.
To setup the environment variables I created a file called env.sh and put it in /opt/crystal/bobje/setup/oracle/, where /opt/crystal was my install path. This ensured that it got called by the /opt/crystal/bobje/setup/env.sh script which runs as part of the System init scripts to initialize the environment. The following is what I put in my file (again for the 32-bit 11g R2 instant client):
     export ORACLE_SID=summitdb
     export ORACLE_HOME='/usr/lib/oracle/11.2/client'
     export ORACLE_BASE='/usr/lib/oracle/'
     export TNS_ADMIN='/usr/lib/oracle/11.2/client/network/admin'
     export PATH="$:/usr/lib/oracle/11.2/client/bin"
     export LD_LIBRARY_PATH="$$/usr/lib/oracle/11.2/client/lib"
After that, I created the missing soft link using this command:
     ln -s "$/lib/libclntsh.so.11.1" "$/lib/libclntsh.so.10.1"
Once I had done those two things, and restarted the service using the /etc/init.d script, it worked fine.

Crystal Reports Server 2008 Repository Database

We've configured a new CRS 2008 server and have a "failed reports" report that worked in the old Crystal Enterprise 10 environment. It would query the repository database CMS_InfoObjects table and report failed reports for the day.
With the new version of Crystal Reports Server 2008 and the new repository database, the ObjName field and others in this table are now varbinary fields.
How can we query this field like we did with the old version to get our "failed reports" report to work?
I can't really find any informatin on the structure, etc. or how to query the repository database.

Unfortunately, you can't query it directly from a report. You have to use the query language that comes with the SDK.
I'm not sure whether CRS comes with the same Query Builder tool that comes with BusinessObjects, but if it does you can access it through a url like this: http://<server name>/AdminTools/querybuilder/ie.jsp.
To get the list of failed reports, you would run something like this query:
Select SI_NAME, SI_ID, SI_CREATION_TIME
from CI_INFOOBJECTS
where SI_INSTANCE = 1
and SI_SCHEDULE_STATUS = 3
and SI_CREATION_TIME >= '2010/08/19,00:00:00'
Unfortunately, there is no way to automate this with the Query Builder. You would have to manually run this query every day to get the information you're looking for.
If you can write code in Visual Studio or Java (or have someone available who can do this), this type of thing is not difficult to do in the SDK. You could handle it a couple of ways:
1. Create a program that loads the information to a table in your database and then run a report in CRS that will show that data.
2. Create a program that loads the data into memory and runs a report off of the in-memory data.
Either type of program could be set to run under the Windows Scheduler to automatically provide the information.
-Dell

Failed to load database information. Crystal Reports Server 2008

Received the following error message:
Error in File Relatorio4: Failed to load database information.
I'm trying to run a report Crystal Reports 2008 in Crystal Reports Server 2008.
Configuration:
Driver connection: Oracle Server
Server: Windows Server 2003 R2
Any help would be appreciated!

Hi Vilari,
What is the drivers you are using to connect to your database.
Just check with the connection type you are using.
Is the SQL connection with user credentials are working fine.
Just try to connection with SQL 2000 drivers rather than 2005 native client drivers.
Thanks,
Naveen.

Migrate from Crystal Report Server XI R2 to new Eclipse RAS SDK Question

Hi,
I am migrating Crystal Report Server XI R2 RAS SDK to Eclipse RAS SDK which seems to be quite easy.
I have the following old code which basicly programmaticly creates a Report from scratch adds a Table and then
populates the Report with a Pojo Collection.
 
Now before I would have : 
 
Table oTable = new Table(); 
oTable.setName("reportTable"); 
pbConnAttributes.putStringValue("QE_DatabaseType", "Java Beans Connectivity"); 
pbConnAttributes.putStringValue(PropertyBagHelper.CONNINFO_DATABASE_DLL, "crdb_javabeans.dll"); 
PropertyBag pbLogonProperties = new PropertyBag(); 
pbLogonProperties.putStringValue("Java Bean Classes", className); 
pbLogonProperties.putStringValue("SSOKEY", ""); 
pbConnAttributes.put("QE_LogonProperties", pbLogonProperties); 
pbConnAttributes.putBooleanValue(PropertyBagHelper.CONNINFO_SSO_ENABLED, false); 
oTable.getConnectionInfo().setKind(ConnectionInfoKind.CRQE); 
oTable.getConnectionInfo().setUserName(""); 
oTable.getConnectionInfo().setPassword(null); 
oTable.getConnectionInfo().setAttributes(pbConnAttributes); 
//following statement throws Exception 
doc.getDatabaseController().addTable(oTable, null); 
 
getDatabaseController().setDataSource(pojoCollection, pojoClass.class,"reportTable", "reportTable");
 
 
Now wenn using the c lient eclipse RAS SDK which pbConnAttributes should I use? 
No matter which ones I choose I get a Bad Driver Exception or Named Exception. 
Can anybody help?
Edited by: snake-john99 on Aug 11, 2010 10:35 AM
Edited by: snake-john99 on Aug 11, 2010 10:39 AM

Hi Mikael,
Since you're already on CR Server XI R2, you can use the Upgrade Management Tool to migrate all the content to CR Server 2013.
Anwers to your questions:
1) Yes, the Upgrade Management Tool does support this kind of migration
2) It does seem that the UMT allows you to move all report instances as well as the scheduled jobs over to the new server
3) I've always had issues with Business Views when using Import Wizard however I'm not sure whether they work well with the new UMT. In any case, I always prefer to export the LOVs and BVs from within the Business View Manager to a .xml file and then import them in the higher version of the Server, again, from within the Business View Manager.
-Abhilash

Error Connecting Crystal Report Server XI to Database

I am trying to install Crystal Reports Server XI on a server running Windows Server 2008 R2 (64 bit). The software installs fine; however, when I try to login to the CMS (central management server), I get the following error:
Falied to retrieve cluster name from the database. Reason: Unable to connect to the database using the provided connection string. Reason: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified.
If I go to the configuration tab of the CMS and specify my data source, it acts like it is set up correctly.
I am not sure what the problem is. Does anyone have an idea?
Thanks.
Danielle

Make sure that you have the 32bit ODBC driver activated for your BOBJ repository connection (configure this using odbccad32.exe)
Regards,
Stratos
PS: I assume that Windows 2008 and SQL server 2008 were never officially supported for CRS XI. But I guess that also official support for CRS XI has already expired.

What's the default mysql database name in Crystal Report Server XIR2

Hi Experts,
I am upgrading Crystal Report Server from XIR2 to XI3.1.
I need to know the default mysql database name when upgrading.
Anyone knows?

Hi,
In XI3.1, when BOE installed with default mySQL DB then the installer creates a DataSource with name "Business Objects CMS".
And the DB name will be "BOE120".
I guess in XIR2 DB name will be ''BOE115".
Also, if you launch the CMC admin page then in the settings link the DB info will be displayed.
-Noor.
Edited by: Nooreazam Sayyad Abdullas Peerzade on Dec 15, 2010 1:54 PM

Crystal Reports Server 2008 v1 - Failed to load database information.

Hi,
Running,
Crystal Reports Server 2008 v1.
MySQL database
Oracle Application Server 10.1.3.5
Redhat Enterprise Linux 5
When running the a report I receive this,
Error in File <report> - <database>: Failed to load database information.
The database I am trying to running the report on is Oracle. Do I need to install some Oracle drivers (client)? Also, shouldn't the Oracle Application Server have drivers?
I have also read a few ports stating the drivers are included with the crystal reports install ... true or false?
Thanks.

Still no go ..
Installed the Oracle Client (type: runtime) and set,
LD_LIBRARY_PATH="/data/oracle/oracle1/client/11gR2/lib"
And restarted the Oracle Application Server.
Any other ideas?

Question on Crystal Reports Server 2008 V1

Hi,
Some questions on V1:
1. Based on the blog /people/blair.wheadon/blog/2009/09/04/crystal-reports-server-2008-v1-now-available, it looks like CRS 2008 V1 should be available now, is this correct?
2. If so, will it be available as a free upgrade to CRS 2008 (V0)? Where can I download it?
3. I assume it will provide all the .NET API listed in http://www.sdn.sap.com/irj/boc/sdklibrary?
Thanks

Hi Sue,
I am not sure if it is available and I see according to Blair's blog that it should be.
You will want to call sales at 1-800-877-2340 opt 4 opt 1 and check with them.
They can answer your questions and let you know where to get it.
Jason

Crystal Reports Server XI - webpage look, code question

Hi!
I wanted to increase the height of the 1st row (ROWS=57) in the frame of the Central Management Console Login page and the Central Management Console page itself. This should be the top frame with the file "gradient.gif" as background.
URL:
http://[server]/businessobjects/enterprise115/admin/de/admin.cwr
Webpage Source Code part:
<FRAMESET id="initial_frameset" FRAMEBORDER="yes" ROWS="57,*">
<frame name="header_frame" scrolling=no src="/businessobjects/enterprise115/admin/de/admin.cwr?draw=header" MARGINHEIGHT=0 MARGINWIDTH=0 noresize>
<frame name="target_frame" src="/businessobjects/enterprise115/admin/de/admin.cwr?draw=logon" MARGINHEIGHT=0 MARGINWIDTH=0 noresize>
</frameset>
However I couldn't find the file that contains this "rows=57" information. Is this "height" calculated somewhere and can it be changed?
Can anyone help?
Edited by: Marco Schwaiger on Apr 9, 2009 9:31 AM

Hello Marco,
I recommend to post this query to the [.NET Development - BusinessObjects Enterprise forum|.NET SDK Application Development;.
This forum is dedicated to development and deployment of .Net applications that connect and interact with BusinessObjects Enterprise, BusinessObjects Edge, or Crystal Reports Server. This includes the development of applications using the BusinessObjects Enterprise, Report Application Server, Report Engine, and Web Services SDKs.
It is monitored by qualified technicians and you will get a faster response there.
Also, all BOE - .NET Development queries remain in one place and thus can be easily searched in one place.
Thank you,
Falk

Crystal Report Server Database question

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