Crystal report XI bug(Supposed)

I use Crystal Report XI developer italian (version 11.0.0.1282) and I develop an application using VB6 (sp6) and an access2000 mdb.
in the viewer,I have a stretched logo on the top of the report, and beetween the first and the second page there are in xample "Element1" and "Element2".
now, the problem is: if I use the pdf export of crystal report, the output is exaclty the same of the preview, but if I use a printer (both pdf printer or a normal printer), I have my logo not stretched and Element1 and Element2 are in the same page.
what's wrong?do I forget something?
Do I need to update my version?if yes,could you please provide me the right link to update my version(I don't understand which version is correct for updating between Crystal Report XI,Crystal Report XI release1,Crystal Report XI release 2)?
NOTE:I have a zip file with the sample for this problem, but I don't know how to attach it to this post, if you need it, I can provide it to you in some way
Thanks
Andrea

Hello,
Open the report in the designer and go to Page setup and try using the no printer option or use default printer. Also adjust the margins so that no matter what printer you use CR will not adjust for the printer limits.
When CR renders the page it uses both the video driver/screen resolution and the printer driver to figure out how to format the page. Changing Printers will change your results.
I suggest you get this working properly in CR Designer first and then try prining. If it doesn't work in the designer it work work in code either.
If you are still ahving problems making this work in the Designer I suggest you purchase a case on line and get a Support Engineer to help you format your report so it works the same in both cases.
Thank you
Don

Similar Messages

One page turn out to be 4 pages in crystal report viewer, Bug?

we are using crystalReports xi release 2, visual studio 2005,IIS in windows 2003 and asp.net. We have one crystal report viewer in web page to dispaly one report, It has been running properly for several months in production server. Now we run into big issues. In report Views, one page report always turn into 4 small size pages. When we test it in visual studio 2005, it still works correctly without any problem. Even we unstalled IIS and reinstalled IIS, deployed web again, the problem is still there. It is very strange and frustrating to developer! Now we are afraid of handling crystal report, which seem arise many potential unexpected issue down the road. any clue?
the following is source got from IE browser, height for Viewer1 is only 367px,
normal value is 1039px,That is reason why page seems significantly shorter.How can we control the height? Even specifing size in css, it just be ignored.
LINK rel="stylesheet" type="text/css" aspnet_client/System_Web/2_0_50727/CrystalReportWebFormViewer3/css/default.css"><table id="CrystalReportViewer1" align="center" cellpadding="0" cellspacing="0" style="display:inline-block;border-style:Solid;height:367px;width:149px;">
style="width: 149px; height: 367px;position:relative"
Thanks in advanced.
Jim

Hi Rizwan,
You can't with the report itself because once the refresh is complete it requires a full refresh to update any page. And there is no option to for example refresh just the subreport.
RAS SDK has samples on how to add subreports, see the OverView tab for a link to the samples, but it still requires a refresh to be called.
One way may be to use Subreports on Demand, URL's to another report.... Each subreport would run individually without refreshing the main report. It would like a Table Of Contents report though.
So to be clear, adding pages is the same thing as adding more data. Problem is most of the data needs to be complete so that summaries and running totals etc. type of objects require the data to be complete to be able to render each page.
So why do you need to do this? Can you explain your workflow?
Don

Crystal Reports 2013 Bug - Cannot group on composite columns?

Hi,
I am testing a trial version of CR 2013 and cannot have my report run using the following command:
SELECT a.col_1, COUNT (*)
FROM a_table a
GROUP BY a.col_1, CUBE (a.col_2, (a.col_3, a.col_4));
The error message is like this:
It seems to be a bug in CR 2013 because the query runs in the database and CR 2011 and CR2008 have no problem dealing with it.
If I seperate the columns, CR 2013 can run this:
SELECT a.col_1, COUNT (*)
FROM a_table a
GROUP BY a.col_1, CUBE (a.col_2, a.col_3, a.col_4);
Is it really a bug? Are there fix or work-arounds?
Thank you for sharing any opinions!

Make sure CR 2013 is also connected to the database using the same drivers and connectivity method.
If you still have issues, then this should be reported to SAP.
-Abhilash

How do I log a bug in Crystal Reports 2008 ?

I cant find any links at all.
Can anyone help please?
Thanks
Richard

Hi,
Below are the answers to your queries:
Login to SAP and Business Objects portal
For getting the Login Id and Password fro SAP and BusinessObjects Portal you have to contact to our Customer Interaction Center (CIC)
Below are the contact number of CIC:
+49-6227-744969 (available worldwide)
Contact information for Business Objects # new support telephone number available 24 hours 7 days a week
We can not make our involvement because it involves lots of documentation and we are not well versed with that so CIC is the right place to deal with this and they will help you further for getting your credentials for SAP and CO portal.
Or
If you do not have SAP credentials then :
You will get the further details regarding the creation of new case or logging for a bug from CIC (customer Service), for this you need to create a new incidetn with the BusinessObjects SAP support.
CIC (Customer Interaction Center) Numbers
You can use Customer Interaction Center to submit support requests and service requests for problem messages and remote service postings.
Use the Customer Message Wizard to enter problem messages on SAP Service Marketplace. If you do not have online access, the relevant Support Center can create a message on your behalf.
Call the following number:
+49-6227-744969 (available worldwide)
Business Objects customers:
Contact information for Business Objects # new support telephone numbers, all numbers available 24 hours 7 days a week
More information:
- Business Objects Knowledgebase Central
https://www.sdn.sap.com/irj/sdn/advancedsearch?cat=sdn_ossnotes&query=&adv=true
It will ask you for a guest account and you can create it there itself.
- Software downloads (Crystal Designer fix packs)
http://resources.businessobjects.com/support/additional_downloads/
- Documentation on Crystal Designer XI and Developer
you can get the documentations on CR and BO on below link:
Http: //help.sap.com/
Click on tab BusinessObjects and then you can give the search criteria for the documents.
Useful links related to Crystal Reports Designer and Java API
https://boc.sdn.sap.com/developer/library
Hope this helps.
Regards,
Deepti Bajpai

Bug in Crystal reports viewer: Internet Explorer

Hi,
I've a problem with crystal reports 13 sp2 viewer, that I'm using in .NET web application.
When I visualize a report using this viewer, the text doesn't take often the whole space that is reserved to it which causes an ugly overlapping between lines (an unnecessary text wrap) in the details section. That occurs when there's a multiple lines text. When I export it to PDF, the report is visualized in a right manner.
Is there a fix to this bug please?!
The enable grow property is enabled.
The application is aimed to run under Internet Explorer 9.
PS: Even in Internet Explorer 8, the problem persists. It doesn't happen in firefox.
Edited by: Rahma Sayari on Mar 1, 2012 4:48 PM

This illustrates the problem under IE:
[image 1|https://lh4.googleusercontent.com/-i1mqzapNIPQ/T0-lolvmr4I/AAAAAAAAAFQ/Sx3glRXPVM8/s463/EnableCanGrow_activ%25C3%25A9_forum.jpg]
This one is taken from the same report under Firefox:
[image 2|https://lh5.googleusercontent.com/-wphpbDfFWFM/T0-loyCOeRI/AAAAAAAAAFU/eXpTu41h2W8/s483/EnableCanGrow_activ%25C3%25A9_Firefox_forum.jpg]

Crystal Reports 2013 - ongoing bugs

Currently have CR 2008 SP5 installed. Cannot get SP6. I have seen various functions that misbehave in calculated members (i.e. - Getnumcolumns & currentcolumnindex - to name 2). I just installed CR 2013 SP1 as a 30 day evaluation. None of these bugs have been fixed. How does SAP expect users to upgrade if they don't even fix bugs from 2 previous versions? Very disappointing...

Here is the thread I have with Abhilash. He points to several different issues
Crystal Reports 2008 - cross tab - calculated member
Regards,
-Luis

Crystal Report XI Release 2 - Deployment Bug on SQL Server

Post Author: PeterLiebich
CA Forum: General
H
We have a VS 2005 Crystal web app deployed onto a server - not using the RAS but using the Crsytal Report Viewer.
Nearly Everything is working however we have one slight bug which is driving me mad.
All of our reports are constructed against a development SQL Server, and then the Application resets the report location at run time to the Appropriate production server.
Everything works fine when I run the appliction via VS 2005 on my XP machine, the reports repoint successfully etc.
When I build the App and deploy it to a server, the CrystalReportViewer fails with a "Database logon failed" if (and only if) the name of the database that the report was developent against is the same as the name as the database is being repointed to (on a different server). If the developement and production databases have different names then the resetting of the location works fine.
As I said the repointing works fine when I run the App on my development machine which has Crystal Reports XI Release 2 installed.
On the Server I have installED the Crystal dlls via CrystalReports11_5_NET_2005.msi dated 2007/03/01.
I have also tried to deploy dlls via a GAC using CrystalReports11_5_NET_2005.msm dated 2006/02/24.
All to no avail
Here is the code I use to repoint the report
Dim crConnectionInfo As New CrystalDecisions.Shared.ConnectionInfo
crConnectionInfo.IntegratedSecurity = True
crConnectionInfo.ServerName = v_ServerName
crConnectionInfo.DatabaseName = v_DatabaseName
'loop through all the tables and pass in the connection info
Dim crTableLogOnInfo As CrystalDecisions.Shared.TableLogOnInfo
For Each crTable As CrystalDecisions.CrystalReports.Engine.Table In Me.m_ReportDocument.Database.Tables
crTableLogOnInfo = crTable.LogOnInfo
crTableLogOnInfo.ConnectionInfo = crConnectionInfo
crTable.ApplyLogOnInfo(crTableLogOnInfo)
Next
'set the crSections object to the current report's sections
'loop through all the sections to find all the report objects
Dim crSubreportObject As CrystalDecisions.CrystalReports.Engine.SubreportObject
Dim crSubreportDocument As CrystalDecisions.CrystalReports.Engine.ReportDocument
For Each crSection As CrystalDecisions.CrystalReports.Engine.Section In Me.m_ReportDocument.ReportDefinition.Sections
'loop through all the report objects to find all the subreports
For Each crReportObject As CrystalDecisions.CrystalReports.Engine.ReportObject In crSection.ReportObjects
    If crReportObject.Kind = CrystalDecisions.Shared.ReportObjectKind.SubreportObject Then
    ' you will need to typecast the reportobject to a subreport object once you find it
     crSubreportObject = CType(crReportObject, CrystalDecisions.CrystalReports.Engine.SubreportObject)
     'open the subreport object
     crSubreportDocument = crSubreportObject.OpenSubreport(crSubreportObject.SubreportName)
    'loop through all the tables in the subreport and
    'apply the connection set up previously to the subreports
    For Each crTable As CrystalDecisions.CrystalReports.Engine.Table In crSubreportDocument.Database.Tables
      crTableLogOnInfo = crTable.LogOnInfo
      crTableLogOnInfo.ConnectionInfo = crConnectionInfo
      crTable.ApplyLogOnInfo(crTableLogOnInfo)
    Next
    End If
Next
Next

Post Author: jjamcgu
CA Forum: General
Don't know if you ever found a solution, but here is how I got it to work.
1) If it was created pointing to a localhost database, it may be using named pipes to connect, where as production / test uses TCP/IP. Our CR9 system automatically switched from Named Pipes to TCP/IP but CR11 does not. Repointing the report to a non local version of the database fixed one problem of runtime switching. (This includes switching back to localhost).
2) When you change the server name, CR11 does not update the table object, but clones it and applies the update to the clone. I needed to update the location apply the update and then apply the login change (I am not using integrated security, so this may not apply to you.). See the code below. I call setServerInfo and then setLogonInfo. Sub setLogonInfo(ByRef myReport As ReportDocument)
        Dim logonInfo As New TableLogOnInfo
        Dim table As CrystalDecisions.CrystalReports.Engine.Table
        For Each table In myReport.Database.Tables
            logonInfo = table.LogOnInfo
            logonInfo.ConnectionInfo.UserID = loginName
            logonInfo.ConnectionInfo.Password = loginPassword
            table.ApplyLogOnInfo(logonInfo)
        Next table
    End Sub
    Sub setServerInfo(ByRef myReport As ReportDocument)
        Dim logonInfo As New TableLogOnInfo
        Dim table As CrystalDecisions.CrystalReports.Engine.Table
        For Each table In myReport.Database.Tables
            logonInfo = table.LogOnInfo
            Select Case AppSettings("DataEnvironment")
                 Case "PRODUCTION"
                      logonInfo.ConnectionInfo.ServerName = "productionServer.local"
                 Case "TEST"
                      logonInfo.ConnectionInfo.ServerName = "testServer.local"
                 Case "LOCAL"
                      logonInfo.ConnectionInfo.ServerName = "localhost"
             End Select
             table.ApplyLogOnInfo(logonInfo)
        Next table
    End Sub

SAP Crystal Reports 14.0.4 - bug when deselecting tables

Hi
I seem to have hit an issue in Crystal Reports that is counterintuitive and might be a bug - please let me know if this is not the case.
I'm going through the 'Standard Report Creation Wizard'. Upon selecting a data source from the 'Available Data Sources' and clicking the double arrow >> to add all tables within that data source, I (rightly) see all my selected tables in the 'Selected Tables' list. I also see any functions / stored procedures that are included within this data source - all makes sense so far.
However, upon removing the tables using the double arrow the other way <<, all of the above functions are actually called! I've verified this using logging. This shouldn't be happening, should it? I'm removing tables / procedures from a list; no CALL commands should be being issued at all...
Would be grateful if anybody can help to classify this correctly as a bug & get it fixed
Cheers,
Chris

Not a bug,
To remove them use the Options to filter them out:
And don't add all tables or ALL of anything, only add just the ones you need, CR uses resources to for each source, if you use them ALL you can run out of system resource memory and the result is you won't see them all and therefore won't be able to use them only the only you actually need.
If you must use a lot of them then write a Stored Procedure to do your data filtering Server side.
Don

JRC bug: apostrophe in string parameter passed to Crystal Report with Command datasource to SQL Server

Post Author: nl11087
CA Forum: JAVA
A single quote/apostrophe in string parameter passed to a Crystal Report with Command datasource connecting to a SQL Server database, using sqljdbc driver does not escape the special character correctly. When doing a preview in the Crystal Reports IDE it allows you to escape the input parameter as expected and work correctly, but through the JRC component it fails. For string parameters without special sql server characters I experience no problems at all. When replacing the Command with a direct table there is also no problem.
Reproduction:
1. create a database db1, create a table table1 with a String type column col1.
2. Create new report Report1.rpt, create a connection to above, Add Command using 'SELECT col1, col2, col3 FROM table1 WHERE col1 = '{?Par1}' . Add a parameter field Par1 : String
3. In your java stand alone application using JRC add the parameter Par1 with a value "Jon Doe's Value" containing a single apostrophe. Export to PDF. (I also tried MSWord and this failed too, similar behavior). Additionally, in another test try to replaceAll("'","''") to escape it, preventing the code to break, but now it does not retrieve the expected row anymore and you end up with an empty report.
Exception StackTrace:
com.crystaldecisions.reports.exportinterface.exceptions.ExportException: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.formatter.a.c.if(Unknown Source)
at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
at com.businessobjects.reports.sdk.b.b.int(Unknown Source)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.reports.sdk.PrintOutputController.export(Unknown Source)
Caused by: com.crystaldecisions.reports.formatter.formatter.c: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.<init>(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.if(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.e.l.<init>(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.e.p.<init>(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.e.p.a(Unknown Source)
at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
... 17 more
Caused by: com.crystaldecisions.reports.dataengine.be: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.dataengine.n.else(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.nr(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.bn(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.bp(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.else(Unknown Source)
at com.crystaldecisions.reports.dataengine.s.a(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.a(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.aa(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.<init>(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.<init>(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.<init>(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.a(Unknown Source)
... 23 more
Caused by: com.crystaldecisions.reports.reportdefinition.datainterface.n: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.reportdefinition.datainterface.p.a(Unknown Source)
... 35 more
Caused by: com.crystaldecisions.reports.queryengine.driverImpl.m: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.queryengine.driverImpl.o.eC(Unknown Source)
at com.crystaldecisions.reports.queryengine.driverImpl.o.if(Unknown Source)
at com.crystaldecisions.reports.queryengine.ap.ea(Unknown Source)
at com.crystaldecisions.reports.queryengine.ap.h(Unknown Source)
at com.crystaldecisions.reports.queryengine.ap.dV(Unknown Source)
at com.crystaldecisions.reports.queryengine.ax.if(Unknown Source)
at com.crystaldecisions.reports.queryengine.bc.if(Unknown Source)
at com.crystaldecisions.reports.queryengine.bc.do(Unknown Source)
at com.crystaldecisions.reports.queryengine.bc.do(Unknown Source)
at com.crystaldecisions.reports.queryengine.ae.cy(Unknown Source)
at com.crystaldecisions.reports.queryengine.ae.cz(Unknown Source)
at com.crystaldecisions.reports.queryengine.b1.bc(Unknown Source)
... 36 more
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near 's'.
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(Unknown Source)
at com.microsoft.sqlserver.jdbc.IOBuffer.processPackets(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.getNextResult(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.doExecuteStatement(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement$StatementExecutionRequest.executeStatement(Unknown Source)
at com.microsoft.sqlserver.jdbc.CancelableRequest.execute(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeRequest(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.execute(Unknown Source)
... 48 more
- JRCAgent3 detected an exception: An error occured while exporting the report
at com.businessobjects.reports.sdk.b.b.int(Unknown Source)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.reports.sdk.PrintOutputController.export(Unknown Source)

Post Author: nl11087
CA Forum: JAVA
A single quote/apostrophe in string parameter passed to a Crystal Report with Command datasource connecting to a SQL Server database, using sqljdbc driver does not escape the special character correctly. When doing a preview in the Crystal Reports IDE it allows you to escape the input parameter as expected and work correctly, but through the JRC component it fails. For string parameters without special sql server characters I experience no problems at all. When replacing the Command with a direct table there is also no problem.
Reproduction:
1. create a database db1, create a table table1 with a String type column col1.
2. Create new report Report1.rpt, create a connection to above, Add Command using 'SELECT col1, col2, col3 FROM table1 WHERE col1 = '{?Par1}' . Add a parameter field Par1 : String
3. In your java stand alone application using JRC add the parameter Par1 with a value "Jon Doe's Value" containing a single apostrophe. Export to PDF. (I also tried MSWord and this failed too, similar behavior). Additionally, in another test try to replaceAll("'","''") to escape it, preventing the code to break, but now it does not retrieve the expected row anymore and you end up with an empty report.
Exception StackTrace:
com.crystaldecisions.reports.exportinterface.exceptions.ExportException: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.formatter.a.c.if(Unknown Source)
at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
at com.businessobjects.reports.sdk.b.b.int(Unknown Source)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.reports.sdk.PrintOutputController.export(Unknown Source)
Caused by: com.crystaldecisions.reports.formatter.formatter.c: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.<init>(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.objectformatter.bv.if(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.e.l.<init>(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.e.p.<init>(Unknown Source)
at com.crystaldecisions.reports.formatter.formatter.e.p.a(Unknown Source)
at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
... 17 more
Caused by: com.crystaldecisions.reports.dataengine.be: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.dataengine.n.else(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.nr(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.bn(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.bp(Unknown Source)
at com.crystaldecisions.reports.dataengine.n.else(Unknown Source)
at com.crystaldecisions.reports.dataengine.s.a(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.a(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.aa(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.<init>(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.<init>(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.<init>(Unknown Source)
at com.crystaldecisions.reports.dataengine.bk.a(Unknown Source)
... 23 more
Caused by: com.crystaldecisions.reports.reportdefinition.datainterface.n: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.reportdefinition.datainterface.p.a(Unknown Source)
... 35 more
Caused by: com.crystaldecisions.reports.queryengine.driverImpl.m: JDBC Error: Incorrect syntax near 's'.
at com.crystaldecisions.reports.queryengine.driverImpl.o.eC(Unknown Source)
at com.crystaldecisions.reports.queryengine.driverImpl.o.if(Unknown Source)
at com.crystaldecisions.reports.queryengine.ap.ea(Unknown Source)
at com.crystaldecisions.reports.queryengine.ap.h(Unknown Source)
at com.crystaldecisions.reports.queryengine.ap.dV(Unknown Source)
at com.crystaldecisions.reports.queryengine.ax.if(Unknown Source)
at com.crystaldecisions.reports.queryengine.bc.if(Unknown Source)
at com.crystaldecisions.reports.queryengine.bc.do(Unknown Source)
at com.crystaldecisions.reports.queryengine.bc.do(Unknown Source)
at com.crystaldecisions.reports.queryengine.ae.cy(Unknown Source)
at com.crystaldecisions.reports.queryengine.ae.cz(Unknown Source)
at com.crystaldecisions.reports.queryengine.b1.bc(Unknown Source)
... 36 more
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near 's'.
at com.microsoft.sqlserver.jdbc.SQLServerException.makeFromDatabaseError(Unknown Source)
at com.microsoft.sqlserver.jdbc.IOBuffer.processPackets(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.getNextResult(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.doExecuteStatement(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement$StatementExecutionRequest.executeStatement(Unknown Source)
at com.microsoft.sqlserver.jdbc.CancelableRequest.execute(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeRequest(Unknown Source)
at com.microsoft.sqlserver.jdbc.SQLServerStatement.execute(Unknown Source)
... 48 more
- JRCAgent3 detected an exception: An error occured while exporting the report
at com.businessobjects.reports.sdk.b.b.int(Unknown Source)
at com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.x.a(Unknown Source)
at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.sdk.occa.report.application.PrintOutputController.export(Unknown Source)
at com.crystaldecisions.reports.sdk.PrintOutputController.export(Unknown Source)

Missing records: Crystal Reports MDX driver bug?

Dear,
A Crystal Report based on a SAP BW MDX Query is not showing exactly the same results as when launching the Bex Query alone. No filters have been applied however in the crystal report.
The strange thing is that as long as I do not add a specific field in my Crystal report (0PROJECT), the numbers (totals etc.) are correct (=the same as when launching the Bex Query alone in Bex Analyzer). However, when adding the field 0PROJECT in the 'details' section of the Crystal Report, the totals, sums etc.. change and the numbers are no longer correct (some records are not taken into account, the total is lower)
This strange behaviour is only present when using the MDX driver. When the normal SAP BW query driver is used, all is fine (but the MDX functionalities are missing)
Crystal Reports version = 12.3.1.684
SAP integration Kit has been installed
SAP Bex Query Designer= Support Package 12, Revision 642
Somebody knows how to explain/resolve this?
kr,
Toon Francx

hi guys,
lets be clear here:
Ingo: Indeed, when launching the MDX query via MDXTEST, i get the same results as in Crystal Reports (so with the omitted records)
When launching the bex query separately everything works perfectly though
>> so you are basically saying that MDXTEST is showing you exactly the result as crystal Reports. If yes - then the problem is NOT in Crystal Reports.
Ingo

BUG? - Btrieve Gateway with Memo's in Crystal Report XI - Connector-Error

Hello,
we are using Crystal Report XI R2 with the Btrieve-Gateway (Pervasive 8 - 10) crdb_p2bbtrv.dll (12.0.0.683) p2bbtrv.dll (12.0.0.683).
Now we have big problems when we use tables with memo-fields (lvar or longvarchar) in a report.
If we run the report we get an error message "Unknown Database-Connector-Error".
We installed already the current SP and tried it in Crystal Report 2008. But the problem still exists.
Up to Crystal 8.5 it works fine (with the same datasource). If we connect via the ODBC-Gateway it work also fine.
Does anybody know a solution for our problem? Manipulate the DDF's, Hotfix download, ...
Thanks for your answers
Gottfried

Hello Gottfried,
I checked our supported database part in the [supported platforms for CR 2008|https://websmp106.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000713358&_SCENARIO=01100035870000000202] and could not find your Btrieve-Gateway (Pervasive 8 - 10).
So, it might be that this database is not supported with native driver but OSDBC only.
I recommend to repost this query to the [Crystal Reports Design|SAP Crystal Reports; forum:
That forum is monitored by qualified technicians and you will get a faster response there.
Also, all Crystal Reports Design queries remain in one place and thus can be easily searched in one place.
Thanks a lot,
Falk

Crystal Reports Runtime 13 not found in sequence on App-V 5.0 SP2 Hotfix 5 client

My application uses a VFS installation of Crystal Reports Runtime 13. (i.e., the path to CR13 isn't specified as the Primary directory during sequencing, as my app uses that particular path)
On a test VM with an old App-V client (5.0.285.0) the application launches and can locate CR components successfully.
However, when we upgrade to the latest App-V client (SP2 HF5) the application fails to find CR.
The original application was sequenced with App-V 5.0 RTM (5.0.285.0). I've re-sequenced the app with the latest sequencer (SP2 HF4) but the error persists.
There is literally nothing in the Event Log and the app doesn't appear to report the error to Windows (it pops up a UI message saying CR 13 can't be located).
Procmon doesn't show anything meaningful, although I could have missed something whilst trawling through 16,000 lines of processes.
I enabled all App-V logs and nothing relating to an error can be found there.
I tried disabling DEP and following other advice in this earlier thread:
virtualizing-business-objects-crystal-reports-pro-110
OS: Windows 7 SP1, patched up to date.
App-V client: 5.0.3404 (SP2 Hotfix 5)
Anyone seen an issue like this?
I'm about to open a case with Microsoft Support, just thought I'd ask here first.
Regards.

Hi.
We raised a support ticket with Microsoft and with their help, found that the path length to the VFS installation of Crystal Reports was the issue.
I created an MST (btw, Crystal Reports MSI has numerous directory and registry entries that don't use best practice, so this took a while..) to reduce the path lengths.
As to why the RTM version of the client works (from our Microsoft support engineer):
"Regarding the “why”, between RTM and the next versions, lots of issues were corrected.
In this particular situation, the issue was related with the fact that the application stopped extending the buffer. Probably what happened was that a COM or Object Bug was corrected between RTM and SP2 and this had a negative effect on the application. What
this means is that, in fact, the application was not supposed to work in RTM as well, due to buffer being extended."
So in summary, if you have an application with a particularly long path structure, you may need to re-sequence for the SP2 version of the client.

Crystal Report Viewer Credential Prompt for Report with Dynamic Parameters

The .NET Crystal Report Viewer is prompting for database credentials when launching a report containing dynamic parameters. This only occurs for reports created with SAP Crystal Reports 2011 designer. Reports created with Crystal Reports XI designer (where dynamic parameters were first introduced) work correctly.
The credential prompt window contains the following fields:
- Server Name: <server name> (disabled)
- Database Name: <database name> (disabled)
- User Name: <empty> (enabled)
- Password: <empty> (enabled)
- Use Single Signon Key: false (disabled)
The values in the prompt window which are disabled are the database connection values used during the design of the report in the SAP Crystal Reports 2011 designer.
Expected Result:
- No prompt for database credentials.
- Values read from the database should be populated in a drop down for the dynamic parameters.
Environment:
- Visual Studio 2010 (C#)
- Windows 7 Enterprise
- SAP Crystal Reports runtime engine for .NET Framework 4
- SAP Crystal Reports, version for Visual Studio 2010
- SAP Crystal Reports 2011
The database connection is being set to use a DSN. It must be a DSN as the calling application is only aware of the DSN/Username/Password values. These values are being passed to the Crystal Report Viewer contained in a Windows form.
The database connection for the report is being set as follows:
foreach (InternalConnectionInfo internalConnectionInfo in this.report.DataSourceConnections)
    // Must set the UseDSNProperties flag to True before setting the database connection otherwise the connection does not work
    if (internalConnectionInfo.LogonProperties.ContainsKey("UseDSNProperties"))
        internalConnectionInfo.LogonProperties.Set("UseDSNProperties", true);
    // Supposed to set the database connection for all objects in the report (ie. main report, tables, sub reports)
    internalConnectionInfo.SetConnection(this.DSN, string.Empty, this.LoginName, this.Password);
The SetConnection method's signature is as follows:
   SetConnection(string server, string database, string name, string password)
As you can see from the code snippet above I am setting the DSN name as the server parameter, blank for the database parameter (a database connection using DSN should only require DSN name/Username/Password) and the database username and password respectively.
Is this a SAP bug?
Is this the correct way of setting the database connection to use a DSN?
Is there some other properties that need to be set somewhere else in the report through code?
Any help would be greatly appreciated.

Thanks for the pointer to the database connection code generator. After taking a look at the output from the tool I was able to finally get the dynamic parameters to load and populate properly without prompting for credentials. I needed to tweak the outputted code a bit to match my requirements of using a DSN only connection.
Instead of updating the database connection properties contained within the Report.Database.Tables collection from the CrystalReports.Engine namespace, I changed it to replace the database connection properties in the Report.ReportClientDocument.DatabaseController.Database.Tables collection from the CrystalDecisions.ReportAppServer.DataDefModel namespace. For one reason or another, using the RAS namespace solved the problem.
Below is the updated code with the change made:
using RAPTable = CrystalDecisions.ReportAppServer.DataDefModel.Table;
foreach (InternalConnectionInfo internalConnectionInfo in this.report.DataSourceConnections)
    // Must set the UseDSNProperties flag to True before setting the database connection
    if (internalConnectionInfo.LogonProperties.ContainsKey("UseDSNProperties"))
        internalConnectionInfo.LogonProperties.Set("UseDSNProperties", true);
    // Sets the database connection for all objects in the report (ie. main report, tables, sub reports)
    internalConnectionInfo.SetConnection(this.DSN, string.Empty, this.LoginName, this.Password);
// The attributes for the QE_LogonProperties which is part of the main property bag
PropertyBag innerPropertyBag = new PropertyBag();
innerPropertyBag.Add("DSN", this.DSN);
innerPropertyBag.Add("UserID", this.LoginName);
innerPropertyBag.Add("Password", this.Password);
innerPropertyBag.Add("UseDSNProperties", "true");
// The attributes collection of the tables ConnectionInfo object
PropertyBag mainPropertyBag = new PropertyBag();
mainPropertyBag.Add("Database DLL", "crdb_ado.dll");
mainPropertyBag.Add("QE_DatabaseType", "OLE DB (ADO)");
mainPropertyBag.Add("QE_LogonProperties", innerPropertyBag);
// Pass the database properties to a connection info object
ConnectionInfo connectionInfo = new ConnectionInfo();
connectionInfo.Attributes = mainPropertyBag;
connectionInfo.Kind = CrConnectionInfoKindEnum.crConnectionInfoKindCRQE;
connectionInfo.UserName = this.LoginName;
connectionInfo.Password = this.Password;
// Replace the database connection properties of each table in the report
foreach (RAPTable oldTable in this.report.ReportClientDocument.DatabaseController.Database.Tables)
    RAPTable table = new RAPTable();
    table.ConnectionInfo = connectionInfo;
    table.Name = oldTable.Name;
    table.QualifiedName = oldTable.QualifiedName;
    table.Alias = oldTable.Alias;
    this.report.ReportClientDocument.DatabaseController.SetTableLocation(oldTable, table);
this.report.VerifyDatabase();
Thanks again Ludek for the help.

Crystal Report XI R2 merge modules install Enterprise components... Why?

I am in charge of creating the runtime component insallation (we are using the RDC) and have used the merge modules for Crystal Reports XI R2 to create a msi package for installation. I used the Microsoft Visual Studio Installer for the creation of the msi. The installer seems to be adding some Business Objects Enterprise 11.5 components which is causing some of our users Enterprise 10 to stop working... It also seems that if they unregister the EnterpriseFramework.dll and register the same file associated with Enterprise 10, they are able to run with some minor issues (like colors not there, etc.).
The question I have; Is there a particular reason these Business Objects Enterprise 11.5 components NEED to be installed? If not, is there a way to keep them from being included in my installation package?
Any help is appreciated, I have been searching for similar issues on this for a couple days now and have found absolutely nothing of any help.

Maybe we need to back up a little bit. When you say:
Enterprise 10 to stop working...
What does that mean? What actually happens? Errors, behavior, etc?
Next:
At this point what would my options be for this issue (remove files from merge module)?
- I am not sure that removing the EnterpriseFramework.dll would be the way to go. Presumably the dll is htere because it is needed by the RDC(?). BTW., this is the only DLL with Enterprise in it that I see in the msm files.
Would this be a bug related to the merge modules, or are these files supposed to be included?
- Not sure, but the dll is installed into this directory: c:\program files\business objects\businessobjects enterprise 11.5\win32_x86. And it is a COM dll, so CE 10 should not even know that this dll is there. One good way to check is to use regsvr32 /u and unregister the EnterpriseFramework.dll. See if the CE 10 install starts to work now. You may want to re-register the EnterpriseFramework.dll of version 10.
Ludek

Crystal Reports Server 8.5/Web Reporting Launch Kit/Crystal Enterprise 8.5

I have an old IIS 5.0 server which is serving up our company's Crystal 8.5 reports. The time has come to decommision that server, so I would like to migrate the IIS configuration to a new server. However, I have been unable to locate the media necessary to install the server side component on the new IIS server. The first question I have is, what is the product name I should be looking for? My research has been inconclusive, identifying Crystal Reports Server 8.5, Web Reporting Launch Kit, and Crystal Reports 8.5 Enterprise Edition as possible product names. My second question is, how can I go about obtaining replacement media for the product? Thanks in advance for your assistance.

Hi Peet,
The software might work on windows 2008 server. However, if there are any error messages or bugs found while using it will not be addressed as the product has not be tested on this platform. (As also the technical support for versions 9.2 and earlier has already ended, so Product Group no longer works on the bugs or supported platform for these products.)
A better idea would be to install the products CR 10 and higher on Operating Systems which have been tested. That ways you can be sure that the the product is supposed to work correctly on a particular setup.
Please do let us know your thoughts about it.
Cheers!

Crystal report XI bug(Supposed)

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