Crystal Reports 2008 - can't see Salesforce objects with 2 parent objects

I am running CR 2008 SP 1 and accessing Salesforce to create reports. I just discovered that 2008 does not make available any Salesforce objects that have more than one parent. This is only an issue if you define multiple relationships in Salesforce as Parent/Child. Lookup relationships are not an issue.
I am using CR XI for another client and it can see these objects without problem. Is this a design issue or is it a bug with CR 2008?
Hs anyone else encountered this issue? Thoughts on ways to access these object short of redesigning my Salesforce data?
BTW, I and using 2008 SP1 because SP2 does not work when accessing Salesforce.
Thanks, John

It turns out that the ability to access Salesforce objects with multiple parents was included in release 11 of the Salesforce API. CR 2008 SP1 used release 9 of the API. CR SP2 uses release 13 of the API. Once they get SP2 fixed for the Salesforce interface, this issue will go away.
John

Similar Messages

Crystal Reports 2008 can't see/access ECC function module

My team is developing our first Crystal Report directly against ECC data and are experiencing the following problem:
Our ABAP team created a custom RFC to provide the needed data, but we are unable to see a full list of available Functions and list of available tables from SAP ECC data source.
We worked with Security and temporarily ran under SAP_ALL authority but were still unable to see/ access the function module. We have the integration kit installed and can see some function modules from within Crystal, just not the ones we need. Is there some trick to creating a function module so that it is visible to Crystal?
Environment Details:
Crystal reports Version- 12.2.3.467
SAP GUI # 7200.1.2.1051
CRDB_OpenSQL.Dll # 12.2.3.467

Hi Ingo. I enjoyed your BO 4 seminar and meeting you at ASUG/Sapphire. I was hoping you'd pick this up.
The connection options shows the info below. It doesn't seem to be telling us how to filter to either select or exclude SAP ECC function modules. It has options to? Are these options correct to see ECC function modules and should we be seeing other options?
Database tab (only tab in dialog)
- Show name description or both (Show description selected)
- Sort tables or fields alphabetically (sort tables selected)
- Select tables, views, system tables, synonyms, and stored procedures (all except synonyms selected)
- Table like and owner like (both blank)
Advanced Options (x = selected)
- (X) Use indexes on server
- ( ) perform grouping on server
- (X) Database Server is case sensistive
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Crystal Reports 2008; Can't select the certain table. Why?

Please help me everyone!
problem note:
I'm using Crystal Report 2008 to access MS SQL Server 2005 Database.
Everything was good until last month.
But somehow when I select the table "FTABLE11C", Crystal Repors hanging-up and no more Crystal Reports works.
If I copy the FTRAN11C to different name such as "aaa" using following statement and use Crystal Reports then I can select the "aaa" whthout problems.
Select * into aaa from FTRAN11C.
So, I drop the tbale FTRAN11C and copy FTRAN11C from aaa table using following statement,
select * into FTRAN11C from aaa
and select the FTRAN11C again on Crystal Reports 2008, Crystal Reports 2008 hanging-up again.
I'd like to know how to solve this situation.
Thanks.
1. We didn't have any patch on SQL Server.
2. I delete one field on table that named "FTRAN11C".
   That's all.
3. I tried following steps;
   a. Copy the file to another name.
        Select * into aaa from FTRAN11C
   b. Droped the bad table.
        Drop table FTRAN11C
   c. Copy back from saved table.
        Select * into FTRAN11C from aaa
4. Open Crystal Reports 2008
   a. Connect to database with OLD DB.
       Crystal Reports shows all the tables within database without any problems.
   b. Select the table aaa.
       No problems. It shows on right side box.
   c. Select the table FTRAN11C that is recently created from saved table.
       Now we have problems.
        It does not shows on right side box.
        Little circle displaying forever.
        If I click right side x, Crystal Reports 2008 is closed.
5. If I use following command on SQL Server Management Studio Express, all of data shows without any problems.
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Install all patches as you are on the original release:
Be sure you have the keycode, used to install the product, I will not be able to get you a new one if you lose it or don't have it available.
The easiest way to update is to uninstall CR 2008 and then install Service Pack 3 full build:
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
Then install SP 4:
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
Then test your reports again.
As for using/upgrading to CR 2011 it's not required and likely won't make any difference but you can upgrade if you want of course.
Don

Crystal Reports 2008 can't access R/3 queries

Hi there,
My company is in the middle of SAP implementation and our go-live is in 2 months. We don't have a BW system in place and are (for the most part) using the Standard SAP Reports available out of the box to facilitate the requirements of the different business users. But as we all know, there are always some reports that require customization. So, for that we decided to use Crystal Report 2008 (ver. 12.3.0.601) to design custom reports while accessing data from the Standard SAP Tables. I am able to access the Standard SAP Tables in R/3 (built on Oracle database) and the fields in those tables from the Crystal Report 2008 Database Expert option and have created an A/R Aging Report successfully. However, while working on my second report (GL Journal Entry By Invoice#) I am struggling to maintain and improve the query execution time since I am accessing data from huge standard FI-CO tables (BSEG, BSID, BSAD). Our 3rd party implementation team has already designed a custom report in R/3 that is available in all the clients using the T-Code in NetWeaver for the end users but it's missing some fields that the end users would need for go-live and it's not possible to ask the 3rd party implementation team to make the needed changes to the already customized report (for whatever reasons). And, that's why, I am asked to customize this report in Crystal. I suspect the execution time is so bad in Crystal because of lack of filtering of the data when I am pointing at the huge Standard Tables. I would have added some SQL clause and filters to bring in only the required fields from the table into the Crystal environment but I don't have that option since the R/3 system is sitting on Oracle. I have couple questions:
1) Would it be advantageous to build the custom Crystal Report on top the custom R/3 report that is already in place since in the R/3 report I can create a default variant with the conditions I want and it gets executed every time I call it in Crystal giving me only the data I am interested in? And, is it even possible?
2) Why am I not able to see the R/3 custom report from the Database Expert option even though the report is accessible from NetWeaver? I am able to access all the Standard SAP Tables from Database Expert in Crystal 2008.
And I forgot to add, we don't have an ABAP expert in house to create ABAP function modules that might help me filter the data in the R/3 system.
Is there any suggestions that will get the job done? Am I doing anything wrong here?
Sorry for the long story but I wanted to give you guys a full background of the issue.
Any help will be greatly appreciated.
-RBora

RohitBora wrote:
Hi there,
> My company is in the middle of SAP implementation and our go-live is in 2 months. We don't have a BW system in place and are (for the most part) using the Standard SAP Reports available out of the box to facilitate the requirements of the different business users. But as we all know, there are always some reports that require customization. So, for that we decided to use Crystal Report 2008 (ver. 12.3.0.601) to design custom reports while accessing data from the Standard SAP Tables. I am able to access the Standard SAP Tables in R/3 (built on Oracle database) and the fields in those tables from the Crystal Report 2008 Database Expert option and have created an A/R Aging Report successfully. However, while working on my second report (GL Journal Entry By Invoice#) I am struggling to maintain and improve the query execution time since I am accessing data from huge standard FI-CO tables (BSEG, BSID, BSAD). Our 3rd party implementation team has already designed a custom report in R/3 that is available in all the clients using the T-Code in NetWeaver for the end users but it's missing some fields that the end users would need for go-live and it's not possible to ask the 3rd party implementation team to make the needed changes to the already customized report (for whatever reasons). And, that's why, I am asked to customize this report in Crystal. I suspect the execution time is so bad in Crystal because of lack of filtering of the data when I am pointing at the huge Standard Tables. I would have added some SQL clause and filters to bring in only the required fields from the table into the Crystal environment but I don't have that option since the R/3 system is sitting on Oracle. I have couple questions:
>
> 1) Would it be advantageous to build the custom Crystal Report on top the custom R/3 report that is already in place since in the R/3 report I can create a default variant with the conditions I want and it gets executed every time I call it in Crystal giving me only the data I am interested in? And, is it even possible?
No - this is not possible; you can only report in Crystal against ECC tables, ABAP functions, and SAP Query/Infosets
> 2) Why am I not able to see the R/3 custom report from the Database Expert option even though the report is accessible from NetWeaver? I am able to access all the Standard SAP Tables from Database Expert in Crystal 2008.
ABAP Reports are not a datasource in Crystal
>
> And I forgot to add, we don't have an ABAP expert in house to create ABAP function modules that might help me filter the data in the R/3 system.
> Is there any suggestions that will get the job done? Am I doing anything wrong here?
> Sorry for the long story but I wanted to give you guys a full background of the issue.
>
> Any help will be greatly appreciated.
>
> -RBora
Hello,
Those are some big tables to be reporting against in Crystal
Have you considered creating an InfoSet using logical database BRM (Financial Documents) that could then be used to report against Crystal?
We do use Crystal / SAP Query against the logical database BRM as an InfoSet and so far we haven't seen the performance issues you are describing.
Also, have you considered upgrading to Crystal Reports 2011? Not sure that it would help the performance issues you are describing.
Regards,
Tammy

Converted to Crystal Reports 2008 and now have an issue with deployment

Post Author: lwager
CA Forum: Deployment
I have converted my application to Crystal reports 2008 and I have that as a prerequisite in my set up program but everytime I try to install the software package on the client's machine I get this error when it is trying to install Crystal Reports
Verifying file integrity of C:\DOCUME1\lauriew\LOCALS1\Temp\VSD1B7B.tmp\CrystalReports 12.0\CRRuntime_12_0_mlb.msiWinVerifyTrust returned 0File trustedError: Setup has detected that the file 'C:\DOCUME1\lauriew\LOCALS1\Temp\VSD1B7B.tmp\CrystalReports 12.0\CRRuntime_12_0_mlb.msi' has changed since it was initially published.
Does anyone know why I am getting this error? Thanks in advance for your help.

I'm having the same problem ! Can someone help me with this problem ????

Crystal Reports 2008 Can not edit in the formula editor? Help?

I just used Crystal 2 weeks ago just fine. Now when I go into a report and then into the select expert then into the formula editor it will not let me edit my formulas. The cursor is there, but I can do anything. I tried to find and replace, but I get the text is read-only. How the heck do I fix this? It's pretty urgent.
Edited by: Ludek Uher on Jan 6, 2012 8:58 AM

Hi,
The only time I've seen formula grayed out is when I go into a conditional formatting formula and try to edit other formula fields on the Report.
What formulas are you trying to edit? The best place to edit a formula is from the 'Formula Workshop'.
Report > Formula Workshop; you can edit any formula from here.
Hope this helps!
-Abhilash

Invalid export DLL or export format" with Crystal Reports 2008 to Excel xls

We are experiencing the same issue as reported in the sticky thread. I answered in that thread, but thought that I woudl open a new thread to keep track of this issue. I can give you the responses to your questions you have requested in that thread:
Server Operating System - MS Windows Server 2003 R2 Enterprise Edition SP2
Version of the .NET Framework - MS .NET Framework 3.5 SP1
How did you deploy? - Installed CR 2008 SP1 runtime with msi package
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size? CRRuntime_12_1_mlb.msi dated Sept. 16, 2008 12:55:00 PM, size: 56,717,824 bytes
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory - File was created 9/13/08 11:21AM, 9451KB File Version: 12.1.0.882
How many libpng10.dll files are on your system? List all instances. - 1 instance is on the system located in C;\Program Files\Business Objects\Business Objects Enterprise 12.0\win32_x86 directory. It is dated 9/13/08 8:52:26AM 132KB version 1.0.30.1
Any additional comments - We have tried to export to PDF and this works successfully. However, we can not export to xls or rft formats.
CRXF_XLS.dll is 905KB 9/13/08 9:38AM Version 12.1.0.882
CRXF_RTF.dll is 509KB 9/13/08 9:35AM Version 12.1.0.882
We also have the CR XIR2 server runtime installed side by side on the server as we migrate from CR 2008 to CR XIR2 SP4 ( where this function does work currently).
Please let me know if you need anything additional.
Phil
"Invalid export DLL or export format" with Crystal Reports 2008
Posted: Sep 27, 2008 12:36 AM       E-mail this message      Reply
I've included this sticky because we are seeing many posts in this forum regarding the error Invalid export DLL or export format when exporting to Excel and RTF in .NET applications using the Crystal Reports 2008 .NET SDK.
Issue
Exporting a Crystal Report to Excel or RTF format
.NET application using the Crystal Reports 2008 runtime (version 12.0)
error Invalid export DLL or export format
We've been doing some testing in-house and haven't reproduced this behavior. In order to figure this issue out we will need your help. If you are getting this error please reply to this post with the following information:
Server Operating System
Version of the .NET Framework
How did you deploy?
If you deployed with CRRuntime_12_0_mlb.msi - what was the date of the file and its size?
What is the file version of crpe32.dll on your server? You'll find this in the C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 directory
How many libpng10.dll files are on your system? List all instances.
Any additional comments
What We Know
The error invalid export DLL or export format may occur when exporting to Excel and RTF formats in .NET applications utilizing the Crystal Reports 2008 runtime (v 12.0)
Other export formats like Adobe PDF, Crystal Reports, CSV all export with no error
Some customers have resolved this by adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to their environment path variables
This may have something to do with the file libpng10.dll. Both crxf_xls.dll and crxf_rtf.dll are dependent on it.
Thanks in advance for your co-operation. We hope to figure out what is causing this issue soon.

Hi,
I am also having the same problem, except that I am not using Crystal Report 2008 runtime but the actual Crystal Report 2008 installation on Windows XP SP2 with VS Studio 2005 (VC++). MS .NET Framework 2.0.
Cyrstal Report XIR2 was installed on the same machine but uninstalled before installing Crystal Report 2008.
So only one instance of libpng10.dll and found in C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
Crpe32.dll        3/1/2008 version 12.0.0.683
Crxf_xls.dll       3/1/2008 version 12.0.0.683
Crxf_rtf.dll         3/1/2008 version 12.0.0.683
crdb_oracle.dll 3/1/2008 version 12.0.0.683
libpng10.dll       3/1/2008 version 1.0.30.0             122880 bytes
There is no problem for exporting to pdf, html, word, csv, Crystal Report. If I create a testing report without any data from database, the testing report can then be exported also to rtf and xls.
Oracle 11.1.0.6 is the DB for the reports.
Adding C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86 to the path did not resolve my problem.
Any idea to fix this issue?
Thanks
Kin H Chan

ASP Crystal Report 2008 (12) Oracle 9 and Visual Basic!

Hi All,
I'm mainting an old application and I need to simulate the same client environment in my machine.
I have a VB application (with COM+ server components) that's creates a report object with parameters. But the only thing that this application does it's call an ASP page that contains all the logic to call a .rpt file, connect to Oracle 9i and then show the crystal report inside a MS webbrowser component (activeX) in the VB form.
I already setup the IIS, and the site there, I put all the .rpt files in the site and if you try to access without calling from VB you can run the asp pages, but the reports still doesn't appears.
These ASP pages should connect to Oracle and then show the rpt file, but I'm facing the following error:
The url that's the application creates is for example this: http://localhost/application1/createreport.asp?sSessionId=2&ReportName=TransactionsProcessed.rpt&parameter1&parameter2... etc etc...
Script Error Number: -21471922153
File could not be opened because the library "P2sora7.dll" cannot be found.
User Error Text: An error has ocurred in CreateReport.asp while logging onto the Oracle database server. Please try again.
I already check the database connection and it is working fine using ODBC, and the application works fine with the database.
The file p2sora.dll is in C:\WINDOWS\SYSTEM32, I already copied from another machine, and I have installed Crystal Report 2008 (12) in my server machine with Windows 2003 server, that's the application and web server where report should be run. I know that the old application was executed with Crystal 7, but I cannot found this version to buy.
Edited by: Don Williams on Mar 21, 2010 9:05 AM

This is the code of the createPage.asp that it's called from VB:
<%
On Error Resume Next
Dim sDLLName
Dim sDatabaseType
Dim sServerName
Dim sUserId
Dim sPassword
Dim arrayInteger
Dim sReportDbName
Dim oTransStore
Dim oReportObject
Dim oCRSections
Dim oCRSection
Dim oCRSubReportObject
Dim oCRReportObjects
Dim oCRReportObject
Dim oCRSubReport
Dim oCRPageEngine
Dim sSessionId, sReportPath, sReportName, sTablename
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' -- Get parameters --
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sReportName = Request.QueryString("ReportName")
sStartDay = Request.QueryString("StartDay")
sStartMonth = Request.QueryString("StartMonth")
sStartYear = Request.QueryString("StartYear")
sEndDay = Request.QueryString("EndDay")
sEndMonth = Request.QueryString("EndMonth")
sEndYear = Request.QueryString("EndYear")
sAccName = Request.QueryString("AccId")
sUserName = Request.QueryString("UserName")
' -- Initialisation --
Session("ImageFolder") = ".\images"
sDatabaseType = Request.QueryString("DbType")
sServerName = Request.QueryString("ServerName")
sUserId = Request.QueryString("DbUserId")
sPassword = Request.QueryString("DbPassword")
sReportPath = Request.QueryString("ReportsFolder")
' -- Select DLL for DB Type
- Hide quoted text -
sDLLName = "P2sora7.dll"
Response.Write "DATABASE SELECCIONADA: " & sDatabaseType
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sReportDbName = ""
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lUserErrorNumber = 400

How to use CRAXDDRT.DLL in crystal report 2008?

Hello All,
We have purchased Crystal report 2008 Full software.
We need to insert BLOB field into Crystal report 2008 at runtime using *CRAXDDRT.DLL*.
How can I insert OLE object and bind it at Runtime using crystal report 2008?
Is it possible to insert Ole Object runtime using crystal report 2008? If yes how and if not is there alternative to perform this job.
Please let me know your feedback.
Thanks

CrxDDrt.dll is only provided in order for the Crystal Reports designer in the .NET IDE.
1) You are not licensed to use this CraxDDrt.dll
2) Even if you were, in previous versions of CR, there were licensing implications to using the craxDDrt.dll (read $$)
3) Once your project would be done, using CR 2008, you would not be able to distribute the runtime as there is no CR MSM or MSI that contains the craxDDrt.dll and it's supporting runtime.
In your original post you say:
"I need to show Word and Pdf file in to Crystal report 2008 using CRAXDDRT.DLL";
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I have tried copying sscsdk80.dll to the windows\system32 directory and manually registering with regsvr32 and that fails as well.
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We had 2 users with this error this week, both on CR2008 SP2.
The file is located here, assuming BO/Crystal is installed to the default location: C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86
I copied the .dll file to this location: C:\Program Files\Business Objects\common\4.0\bin
That stopped the error coming up and the graphs are displaying correctly. Had a similar error with the keydecoder.dll which I resolved by doing the above. Re-installing SP2 fixed the keydecoder.dll error for a while but then it started re-occuring and I tried the above fix, and the error hasn't come back.
We're on XP SP3.

Query in Crystal report 2008

Hi all!
In crystal report 2008, can we create a manual query.
How to use it!
Thanks!

Hi,
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Regards,
Clint

Crystal Reports 2008 SP2 - Fix Pack 2.1 Readme

Hi,
Where can I find a readme of the Crystal Reports 2008 SP2 - Fix Pack 2.1 with the list of fixed issues?
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Regards
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Is this not considered a critical breaking change? I think 6+ months is a long time to wait especially given we had to wait for SP2 in the first place for other fixes. Now we find we cant go to SP2.
Is there anyway to get this esculated?
What if SP3 hs another breaking change?
Hopefully your will locate release notes, why is it that SAP dont appear to make these readily available for new serice packs and fix packs? We seem to go through this everytime?
Craig

Crystal report 2008 on a 64 bits machine

My company would like to develop a new .Net application which produce and view
some rountine crystal report on a 64-bits machine.
At the same time, this machine will also install a stand alone full product crystal report
2008 which allow to develope some adhoc report.
I would like to ask whether the full product crystal report 2008 can install and
run perfectly on a 64 bits machine. Do I need to have any special configuration during
or after installation?
On the other hand, I observe that the crystal report 2008 with service pack 0 can
support 64 bits. Is it true that the evaluation copy of crystal report 2008
on official site is that version and I can evaluate it on a 64 bits machine ?
Ricky

Hi Ricky,
The full product Crystal Report 2008 can be installed and can run perfectly on a 64 bits machine.
Hardware Support
u2022 Crystal Reports® is supported running on 32-bit versions of Windows running on x86 and x64 CPUs made by AMD and Intel.
u2022 Crystal Reports® is supported running on 64-bit versions of Windows running on x64 CPUs made by AMD and Intel.
You can download the Crystal Report 2008 with Service Pack 0, evaluation copy from official site and can evaluate on a 64 bits machine.
http://resources.businessobjects.com/support/additional_downloads/service_packs/crystal_reports_en.asp#CR2008
Hope this resolves your issue.
Regards,
Abhijeet T

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We have installed Crystal Report 2008 Server and have created Administrator with Enterprise authentication. Using Administrator login, Windows AD-groups were mapped, none of the user from the defined group is able to login using InforView. Created Administrator using Windows-AD authentication, that user to is not able to login.
When tried LDAP authentication and mapped users, it's not working as well.
What needs to be done here? we need to get it done urgently.
Thanks,
Pradnya

I have a Windows 2008 Standard 32bit Server running CRS2008
I performed a default install with ONLY WACS. I have looked through every possible document I could find to get kerberos working and am still having trouble. The specific error I am getting when trying to logon to the CMC is:
Account Information Not Recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)
The AD group is mapped, I have followed every Kerberos setup document to the letter and still nada.
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Chad

How to change the name of a Box Object in Crystal Reports 2008

I am trying to change the name of a box object in a crystal report - 2008. This report was originally developed by consultants and requires that certain boxes be named according to a specific naming convention. I am making a change to the report and need to add a box with a name that matches the naming convention. This is so some program functionality will work for the new box. I can't contact the consultants because they don't work with our company anymore.
Does anybody have any ideas? I've tried 'Format Box', but it won't let me change the name from there. I also tried it in the Report Explorer but to no avail.
Thanks,
Joanne

Hi Joanne,
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Or do you mean to say 'Text Object'?
-Abhilash

Crystal Reports 2008 - can't see Salesforce objects with 2 parent objects

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