Crystal Reports Alert message pop-up not appearing in InfoView/BO Mobile?

Hi,
I am testing conditional alerts of a crystal report in BOBJ Mobile application. The application is supposed to show a pop-up for the alerts whenever the condition set inside the report document is met, with the creation of any instance in InfoView (the document is scheduled.)
The application is not showing up any alert pop-up.
Moreover, InfoView itself does not seem to show any pop-up alert message (the way Crystal Reports client is showing up in design env) for that particular instance of the report. The alert details are, though, only displayed in the 'instance details' option in InfoView. No pop-up on opening of that particular instance, and also on refreshing that report itself. May be InfoView is designed to manage alerts that way..
How the way should I create my alerts in crystal report as to make them appear as pop-ups in InfoView on instance opening/report refresh. And then, in turn, in my BOBJ Mobile application.
Thanks in advance if anyone can tell some way out for the requirement. This is very imp to us.
Nirmit

Hi Don,
The reason for me to post this thread in Crystal Reports was to get information on how the way the alerts needs to be configured in Crystal Reports as to make a pop-up for them to appear while viewing the instance of the report from InfoView or refreshing the report itself in InfoView.

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