Crystal Reports Server install from download

I have been tasked by my manager to install & evaluate Crystal Reports Server.
I have gone to the evaluation download site and downloaded the part 1 & 2 files.
Part 1 extracts and give an error message stating that the archive is incomplete. Once unzipping the part 2 there seems to be no setup.exe ?
Can you help me install this evaluation software ?

Post your Crystal Reports Server questions to the Businessobjects Enterprise forum.

Similar Messages

How to Migrate Crystal Report Server XIR2 from Tomcat to Websphere.

Hi Experts,
I'd like to know how to migrate a existed Crystal Report Server XIR2 from Tomcat to Websphere.
I don't want to upgrade the Server version, just want to deploy it from Tomcat to a new Websphere.

Hi
https://bosap-support.wdf.sap.corp/sap/support/notes/1219131
Regards
Roland

Crystal Reports Server - Import from v9 to XI

Post Author: raudette
CA Forum: Deployment
I have a Crystal 9 server and Crystal 11 server, with production reports running on both.I have been asked to get rid of our Crystal 9 server, and import all of our reports into the Crystal 11 server.I intend to use the 'import wizard' tool. Should the import not work as I like, I would like to roll back all my changes.My questions are:1) Will the import tool make any changes to the Crystal 9 instance?2) Is it possible to back up Crystal 11 in its current state, so I can roll it back if need be? Is this just a matter of backing up the MS SQL interface.3) Has anyone else on this forum done this? Can I expect this just to work? Or will it require a lot of manual changes / intervention after the import to make everything work again.Thanks in advance for any help you might be able to provide.

Post your Crystal Reports Server questions to the Businessobjects Enterprise forum.

How to Migrate Crystal Report Server 2008 from Tomcat to Websphere.

Hi Experts,
Is there any documents or notes describ how to migrate CRS2008 from Tomcat to Webshere.
Thanks.

Hi,
Have a look at the Web Application Deployment guides which comes in two versions, one for Windows and one for Unix.
You can find them at help.sap.com and they are named xi31_sp3_webappd_win_en.pdf and xi31_sp3_webappd_unix_en.pdf respectively.
But to summarise it a bit, you will use wdeploy to manually deploy the WAR files to your existing web application server. It is not too complex, but if you are not familiar with running commands in prompt and with your web application server then I suggest that you get someone to assist you.
Cheers,
Josh

Crystal Reports Server XI upgrade to Crystal Reports Server 2008

I have downloaded the Crystal Reports Server 2008 upgrade from the portal. Questions:
The "Upgrading Your Crystal Reports Server Delpoyment from XI or XI Relase 2 to Crystal Rpeorts Server 2008" (simple install) documentation mentions that the installer should recognize my installation and prompt to upgrade. Instead, the first prompt that I get is for a license key. Is this normal, or should the application be seeing my existing install?
If I do indeed need a 2008 license key, how do I obtain one? It will not accept may CRXI Server keys, and I cannot see anyplace to download the new keys.
Any help would be appreciated.
Jeff

Hi,
I think you can request for new keys:
For a new key:
Request key codes for new orders via SAP Marketplace (SMP), will receive a download letter on new purchases providing them with their SMP login credentials. Using these credentials you can login and click in the "Keys & Requests" tab > Request a License key.
If your Key code does not work
You need create a customer message https://websmp107.sap-ag.de/message using component XX-SER-LIKEY-BOJ.
Regards,
Deepti Bajpai

Crystal Reports Server and OpenDocument Solution

Hello,
I have just installed a trial version of Crystal Reports Server version 12.
My objective is to be able to launch in context from another application a report from Crystal Reports.
So, I have read the document on 'Viewing Reports and Documents using URLs'. I assume this allows you to pass a URL to BusinessIbjects Enterprise Server. Once received, the report is generated and displayed.
My question is, if I have Crystal Report Server installed, what else do i need to run this functionality?
I think this is called the opendocument solution? Do i need to install something else ontop of the CRS version 12?
thanks
Henry

If you examine the directories in your webapp (IIS or tomcat) then you should notice an OpenDocument Directory. This is included in our install by default. Then if you have created reports on the server or just using the samples you can use something like http://servername:port/OpenDocument.aspx (for IIS) or OpenDocument.jsp (for tomcat or other java/app) ?sDocName=reportname should open the report.
You can also add additional parameters if you have the opendocument users guide.
Regards,
Tim

How to install SharePoint MOSS 2007 PIK for Crystal Report Server XI R2?

My configuration is :
Moss 2007 without any Crystal Report or BO component. on one box with Windows 2003 server
Cyrstal Report Server XI R2 on another box
I have downloaded the kit installation: http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/webcontent/uuid/503988db-58c5-2b10-f79d-cb96700417f9 [original link is broken]
I used this one as they said:
BusinessObjects XI Release 2 SharePoint 2007 Portal Integration Kit
Download BusinessObjects XI Release 2 SharePoint 2007 Portal Integration Kit - ZIP 5MB
I do not have BO Enterprise.
Thanks,

Answered my own question. Managed to upgrade to 5.0 following this process, but follow these instructions with care...
1. Stop all CMS services in Config Manager.
2. Go to Add/Remove programs and click "change" for Crystal Reports Server XI. Click on "Modify" then change the entry for MySQL4.1.13a to "Entire Feature will be unavailable" (from Enterprise -> Server Components -> Servers - > Central Management Server). This will remove the existing mySQL version and any data/license key information/customisation, so be wary.
3. Install the desired version of mySQL.
4. Use the MySql command line to create a new database - "create DATABASE BOE115;"
5. In the Central Config Manager, select the CMS and display its properties. Select the Dependencies tab and remove the old version of mySQL and add the new version. Click on the Config tab, then Select Datasource. Select mySQL driver, then complete the details for the newly created database. Once complete it will still produce an error, at which point you need to select the options to Re-create the Current Datasource.
6. Once the datasource is sucessfully recreated, restart the Crystal service in the Config Manager.
7. Open the Config tool, and add your license key. Then Re-Enable all the servers within the Servers page.
8. Any other customisation or preferences would need to be re-applied.
This worked for me, but obviously take care as your existing mySQL database will be completely removed during the process.

Crystal Reports Server 2008 trial install - unable to log into CMC

Hi,
I have been looking for a way to host my existing Crystal XI reports on our in house web application rather than using a thick client application with cview. I was told that the options were Crystal Reports Server 2008 or Visual Studio 2008. I have downloaded trials of both and am currently testing.
After installing Crystal Reports Server 2008, including MySQL DB and Tomcat web server, i am unable to log into any of the applications with the error that:
Error: Server SCOTTPC:6400 not found or server may be down (FWM 01003) null
After seeing this i checked the services on my test machine and found that the Server Intelligence Agent was not started. So i tried starting it and recieved the generic windows message:
Service on local computer started and them stopped. Some services stop automatically if they have no work to do ... etc
After multiple reboots and reinstalls i am still unable to use any aspect of the application as i am unable to log into the CMC as the server is down. Now i am new to Crystal reports and web servers so have a very limited knowledge of whats going on here - i am primarily a DBA. From what i can tell MySQL does not even appear to be installed but i cannot be sure.
Any suggestions?

ok... after research it seems a DSN has not been created.
Also when trying to start the server intelligence service i see the following in the application event viewer:
[Node Name: SCOTTPC]
[User Name: SYSTEM]
Server Intelligence Agent has failed to initialize because the bootstrap file C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\_boe_SCOTTPC.bootstrap is missing information about the CMS cluster. Please restore your bootstrap file from your backup.
i have recreated the bootstrap file but still get the same error.
i have SQL Server 2005 installed on this rig as well - could this be causing the issue? Would it be better for me to integrate this to SQL Server rather than using the MySQL DB that comes with Crystal server 2008?

RIDICULOUS Crystal Reports Server XI R2 SP4 - Installing - missing cab file

Unsympathetic SAP rep Don Williams wrote in a now closed thread,
Subject: Re: Crystal Reports Server XI R2 SP4 - Installing - missing cab file : m293.cab
Message: Hi All,
There is no incremental SP4 service pack for Crystal Reports Server XI R2 and no plans to build one.
Your ONLY option is to back up your CMS and Data store, un-install and then install from the FTP link.
The downloadable file from the support site is broken and they are working on fixing it and it is/will be the full build also.
Closing this post now.
Thank you for your understanding
Don
Frankly, this is outrageous. This issue has been open for close to 5 months. Rather than simply updating the SP4 incremental update with the correct files, SAP's brilliant response is to tell us that the file is STILL broken, but ***** you, whenever we fix it it will be the full build only. Well, thanks! That makes it so much easier. Rather than looking at Crystal Reports 2008, maybe it's time to suck it up and look elsewhere,
Here's hoping SAP decides to do the right thing. I'm sure everyone on the original thread would be interested.

Hi Falk,
   Yes, I am downloading it from a Win2003 machine. The browser is IE7.
   I can even see what's inside the m293.cab, and it is not the file mentioned on the error message...
   This is the m293.cab content (one file):
   tslv.dll.7ADA0B91_68E0_4E90_AD3D_23C9E3079BAB
   The file doesn't seem to be corrupted, it just doesnt have what was expected by the installer software.
   I tried downloading it again and had the same result... These are the installation files that I've already tried with the same result:
    - crsxir2win_sp4.exe (from [https://smpdl.sap-ag.de/~sapidp/012002523100009887052008E/crsxir2win_sp4.exe])
    - 1401492085.exe (from [https://businessobjects.subscribenet.com/control/bobj/product?cert_num=48316663&child_plneID=30801])
   The next one was not the rigth package:
     - boXIwin_sp2.zip (from [https://smpdl.sap-ag.de/~sapidb/012002523100005931922008E/boXIwin_sp2.zip])
   I uploaded the servicepack4 part of the log where the error appears:
[ftp://ftp.businessobjects.com/pub/incoming/sp4LogPiece.txt]
Thanks,
Marcos

Invalid Key code Error while installing crystal report server 11

While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
MAILS--Dear Mohit,
Thanks for the patience.
We have received the below update from the Licensing Team.
You received your permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but you elected to use version XI instead and received key .
You would need to enroll the licenses in maintenance if you want to upgrade them.
In case of any queries please create a ticket via the Service Market Place.
Regards,
Jessy
Customer Interaction Center
SAP Active Global Support
Hello Jessy,
The customer received their permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but they elected to use version XI instead and they received key .
They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
Kind regards,
Rosemary
From: BOSAPASIA
Sent: 29 September 2009 05:49
To: Savage, Rosemary
Subject: FW: Crystal Reports Server Installation Issue
Importance: High
HI Rose ,
Need your assistance on the below issue.
Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
Regards,
Jessy
CIC Team Lead
Customer Interaction Center
Global Support Centre India
SAP Labs India Pvt Ltd
Hi,
Providing you with the required details to proceed further
Registration Number-
Registration Email Address-taxmantra.support
And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
Dear Mohitk,
Thank you for your information.
I checked with the concerned colleague and received the below update:
Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
If you did not register before, as the promotion is over so the key code could not be replaced.
I request you to kindly check the same at your end and revert with the details.
Moreover, there are two ways for Crystal Report customer to get support.
One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
A learning map was provided, listed on left column.
The other is customer with only Crystal report product, the support is via SDN.
http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
Customers can first check whether other customer has got the same issue and find the reply from our engineers.
You may also post your own thread for support.
Anything else I could help, please do not hesitate to contact again.
Hi,
I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
Please find attached the Scanned Document containing the details as per the details required by you.
Hope to see a quick resolution for the issue.
Dear Mohit,
Thank you for your e-mail.
As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
Your customer number:
Your customer name and address:
Purchase order number:
Any other products purchased along with Crystal Reports Server 11
Any S-User Id:
Any old case ID:
Please feel free to contact us if any further queries.
Hi,
I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
"The product key code you have entered is incorrect"
We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
Please help us to resolve the issue as early as possible.
My contact number:
If you need any further information do let me know

Ajit,
By design, the product is not able to be installed under the superuser account.
1. Create a new user and specify a home directory for the user without a quota set.
2. Copy or move the installation files to a directory that the new user can read. I suggest you move the installation files directly into the new user's home directory.
3. Logon as the new user (or su - newuser)
4. run the installation shell script using that new user's account.
NOTE: Ensure the system meets the requirements from the supported platforms documents.
.Tony

Migrating all configuration from Crystal Reports Server XI R2 to Crystal Server 2013

Hi,
We're running an old Crystal Reports Server XI R2 SP version (boe 11.5) and we're planning to start using Crystal Server 2013
As far as I know no upgrade is possible and that's not needed either.
Instead I'm interested in the migrate possibilities. I saw this thread but it doesn't answer all the questions https://scn.sap.com/thread/3462417
So first I will install Crystal Server 2013 on a new server and then I use some migrate tool.
Questions:
- does the migrate tool support migrating from my version CR server XI R2 SP1 to Crystal Server 2013 ?
- does the migrate tool copy all report schduling information (recurring schedule, destination etc)? We have ~1000 scheduled reports so doing manually is not an option
- does the migrate tool copy Business views/Business view connections ?
(- odbc data sources are probably not copied but that's ok)
-Mikael

Hi Mikael,
Since you're already on CR Server XI R2, you can use the Upgrade Management Tool to migrate all the content to CR Server 2013.
Anwers to your questions:
1) Yes, the Upgrade Management Tool does support this kind of migration
2) It does seem that the UMT allows you to move all report instances as well as the scheduled jobs over to the new server
3) I've always had issues with Business Views when using Import Wizard however I'm not sure whether they work well with the new UMT. In any case, I always prefer to export the LOVs and BVs from within the Business View Manager to a .xml file and then import them in the higher version of the Server, again, from within the Business View Manager.
-Abhilash

After install Crystal Report Server 2011, can not access control tools

Afte install Crystal Report Server 2011, can not access control tools from web or from application.
My server OS is Windows 2008 R2 SP1. I follow the default setting. How to fix it?
Error message is above.

Is Tomcat started? On your Start menu you should have an option to get to "Tomcat Configuration" or, under the CRS menu you can run the "Central Configuration Manager" to start Tomcat.
What URL are you using to connect to the web app? By default Tomcat runs on port 8080 so your URL should look something like this: "http://<servername>:8080/BOE/CMC" or "http://<servername>:8080/BOE/BI".
If Tomcat is running and you're trying to access it from another computer, check to see if the Windows Firewall is turned on for the server - if it is, turn it off for "Domain" access.
If Tomcat won't start, go to the folder where Tomcat is installed and then look in the "logs" folder. There should be a file called "stderr.log" which you can open in Notepad to see what types of errors might be occurring (you can ignore any errors having to do with "persisted sessions".) If there are other errors, post in the BI Platform space to get assistance.
-Dell

After install Crystal Report Server 2011, can not access control tool

After install Crystal Report Server 2011, can not access cntrol tool from web or from application. My server OS is Windows 2008 R2 SP1. I follow the fedault setting. How to fix it?
Error message:

Seems like webapps are corrupted, Just redeploy the webapps.
refer the below thread to do the same.
http://scn.sap.com/thread/3400477

Broken install of Crystal Reports Server XI R2

Hi
In attempting to install some .NET applications I inadvertantly broke our Crystal Report Server (CRS) XIR2 installation, which was at SP2..
The problem caused the following services to fail:
CMS
CR Cache Server
CR Page Server
Input Fle Repository Server
Output file repository Server
Report Application Server
The changes made to the server that caused the problem involved installing and removing different Crystal client and .NET packages. I also ran out of disk space but that was resolved withiout it fixing my CRS issue.
I have tried to resolve this by installing SP5, in the hope that any invalid DLLs will be replaced during the SP5 install.
However, we still have the problem and I am wondering what to look at next. All the servers have moved from 11.5.8.826 to 11.5.11.1470 as a result of the application of SP5, but I am guessing the objects causing the problem are outside the scope of the SP5 install.
Any suggestions? Can anyone who has CRS XI R2 installed give me a list of ancillary Crystal applications and versions they depend on?
Thanks Jack, London UK

A detailed review of the Windows Application Event log shows this sequence of events
I was trying to get a .NET Crystal automation program to run and it was not working - it looked to me like I need to install a Crstal runtime client to make this work. I realise we should use a test server but this is a small business with no VMs and only a few servers.
Up to 15:49:49 - Crystal Reports Server was running normally. At that time Crystal Reports Basic Runtime was reconfigured - I think I tried using Repair from within Add/Remove Programs. This attempt failed, so I removed it Product Name: Crystal Reports Basic Runtime for Visual Studio 2008. Product Version: 10.5.0.0. Product Language: 1033. At that point the log records application errors for the BO Page Server - full text:-
Event Type:     Warning
Event Source:     BusinessObjects_pageserver
Event Category:     Transport
Event ID:     34700
Date:          20/01/2010
Time:          17:33:48
User:          N/A
Computer:     <server name removed>
Description:
Transport error: Invalid object reference.
In addition there were Job Server child errors like this:-
Event Type:     Warning
Event Source:     BusinessObjects_jobserverchild
Event Category:     Transport
Event ID:     34700
Date:          20/01/2010
Time:          17:34:10
User:          N/A
Computer:     <server name removed>
Description:
Transport error: Invalid object reference.
At that point Crystal Reports Server had stopped working

How to connect to the Crystal Reports Server XI R2 installed in other machi

Hi,
we are 3 people here we have Crystal Reports Server XI R2 installed in one machine and Crystal Repoprts XI DEsigner ( downloaded trial version) in all the machines ,
in my machine only Crystal Repoprts XI DEsigner ( downloaded trial version) is installed , how to connect to the Crystal Reports Server XI R2 which is installed in other machine
Regards,
kathyaini

Hi,
thankyou for your response,
my problem here is as soon as i open CR Designer , and if i click on either New Report,Blank Report, or standard report wizard it is saying "failed to create database connection"
on which ever thing i click it is telling the same "failed to create database connection" i created the user DSN properly , i could not create System DSN i dont know why.
can u please guide me
and one more thing on the machine where CR server is installed , on the same machine designer is also installed (i think u was telling the same) . my question is how the server will know about the CR Designer installed in my machine.
Regards,
kathyaini

Crystal Reports Server install from download

Similar Messages

Maybe you are looking for