CS5 & CR2

I'm currently running the 30-day trial of CS5 Extended 64-bit, on a Windows 7 PC with 8GB of memory.  In two days, I'll receive a copy of CS5 (not extended), so in effect, I just about own it.
Before purchasing CS5 and CS3, I read a lot about folks having problems opening their RAW files or not being able to display them as thumbnails when preparing to open one of them.  I read about possible fixes and the need to have the most up to date version of the Camera Raw software.
While running the CS5 software, I've noticed that if I intend to open a CR2 image taken from my Canon 5D Mark II, the popup that would display the thumbnail images of JPG images, does not display the CR2 images.  All that is seen is a generic icon with the image number.
I've checked the Camera Raw plugin and it has a version number of 6.1.0.250.  Although this isn't enough of a malfunction to stop me from upgrading to CS5, it seems a shame that the highest level of the CS Family can't display these CR2 images and every other image program that I have, including free ones such as FastStone Image viewer, can display them.
So the question is, can this be corrected?
Thanx...

Adobe does not provide a Canon .CR2 raw file codec that will allow you to display thumbnails of your images in Explorer (and the Adobe File - Open dialog is an Explorer derivative I think).
Normally one might expect the camera maker to provide such codecs, but in this case Canon still seems oblivious to 64 bit computing.  They do offer a 32 bit codec (entitled "Canon RAW Codec 1.7.0"), but it won't work on Windows 7 x64.
These pages can be useful to learn more about the issue:
http://www.microsoft.com/prophoto/downloads/codecs.aspx
http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct
You CAN get a codec to do the job.  At one time it was free, but now I see they're charging $9.99 for the package:
http://www.fastpictureviewer.com/codecs/
That's the software I use on Windows 7 x64, and it works great with Canon .CR2 files.
-Noel

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