CS6: Deactivate erased copy?

Hi
I got a problem installing CS 6 Design Standard.
I installed CS6 on two (Windows) devices. Now i reset one device (format HDD, installing new OS) without deactivating the installed CS6. When I try to install CS6 now again, it fails on checking for software originality. It says it is no Adobe original software and does not appear to be licenced. I shall announce software piratery (???) or contact the support which failed until now.
I first chatted, but got forwarded to the phone support. There it is said that no phone support on CS6 is available. On trying three times to call CC support (in the hope that they can help me too), the phone was answered and the guy on the phone had supposedly reset my activation. But installation fails anyway (same error as before).
How can I install my software?!?
Best regards

Chris_123 from your description it appears you have an upgrade license for Creative Suite 6. You can find serial numbers for all of your registered software titles at http://www.adobe.com/. For more information on how to locate your previous qualifying version serial number please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

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Creative Cloud free trial & plans : Adobe Creative Cloud
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http://www.adobe.com/support/service/workathome.html

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CS6: Deactivate erased copy?

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