CS6 installation issues on my desktop, but not my laptop?

I recently purchased CS6 Production Premium, and am attempting to install it. I've installed Premiere on my laptop, as that and Affter Effects are the only programs I would conceivably need on it; the bulk of the programs are for my desktop computer.
However, upon attempting to install, I get the "Installer failed to initialize" error. I know that there are questions relating to this already, but I feel that the two-computer scenario gives me enough info that the issue should be significantly narrowed down.
If it helps, here are the potentially-relevant differences between the two computers:
1) The desktop is 2009 and originally ran Vista, but now runs 7. The laptop is newer and runs 7.
2) The desktop already has Adobe Flash CS3 installed; Flash CS6 is incidentally included in this new package.
I'm kind of expecting that the presence of Flash CS3 is the main impediment to installing, but that's speculation on my part. Any thoughts on the issue? Would uninstalling Flash CS3 resolve this?

I checked my specs, and everything seems to be fine. The only things it doesn't meet are the recommendations for Adobe SpeedGrade, which I don't plan on using.

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