CS6 Overall Satisfaction

What is your overall satisfaction level with Audition CS6? The disappearance of Microsoft XP makes it necessary for me to upgrade from Audition 1.5 which has served me well.
I'm told Adobe has re-integrated the CD burn capability that was missing from CS5 but I am concerned about the level and nature of tech support as indications are that this is still provided from offshore.
Your general thoughts would be appreciated.

Newsguy777 wrote:
OK, to me, offshore is India or any other country where the techies' English language skills are marginal at best.
Well, being in the UK, I include all countries that aren't the UK in my definition of 'having marginal English skills'... (with the possible exception of Norway, where when they speak English, they speak it better than we do, for some reason.)
But I know what you mean. Personally, I've never called the chat-line. Ever. For 99.9% of things, the forum works miles better - and you get developers answering questions sometimes too. CC is better than CS6, and that's better than CS5.5, so things are only improving...
I haven't tried it, but on the face of it I can't see why Audition 1.5 wouldn't run under W7, at least. Gotta be worth a try, at any rate. W8 is to be avoided anyway, if at all possible.

Similar Messages

Apple TV Overall Satisfaction?

I'm thinking about buying Apple TV, but after seeing all of the problems posted on this board, I'm having second thoughts. Do you guys think its worth the money? Has anyone compared it to Playstation 3 or know if PS3 is even compatible with mac?
I've been researching both and it seems like PS3 is quite a bit more bang for the buck, but haven't yet been able to confirm how compatible it is with Macs as far as iTunes and iPhoto goes. Any thoughts?
Message was edited by: gonzo80_19

We got rid of our cable TV subscription about a year ago, and went solely with appletv. We no longer have any active tv subscriptions, and only rent or purchase stuff through appletv or netflix. For the amount of tv we watch, this ended up being about 30-40% cheaper over the year than paying the regular cable bill monthly (around $110 a month if I recall correctly with all the HD options ect).
The downside of this is if you are a sports fan, or like live shows, then you are out of luck with ATV.
We've been very happy with our ATV, regularly use it for renting, purchasing tv shows. We tend to watch our HD-content on our PS3, and never use the PS3 for renting or buying video content (strictly a blu-ray player).
Syncing has been pretty pain free, with the odd glitch (purchases not synced between the ATV and computer for example). Most problems are resolved by rebooting the ATV. I would say we have had perhaps 5 or 6 significant issues which were annoying in the year we have had it. These issues (mostly syncing) were all resolved in 30 min or less through reading on the net, implementing the recommended solution, or just rebooting the ATV.
Finally, blu-ray on the PS3 is noticeably better than the HD content available through itunes. Its not orders of magnitude, but noticeable. If you hunt around on the internet, you can find pictures of the same image in the different formats, but to really get an idea, you need to see them side by side, as so much of the quality is reflected in fluidity of motion etc.
We have rented some HD content through itunes when we couldnt be bothered waiting for the blu-ray title on netflix, but in general, we watch HD content via PS3.

Overall satisfaction with iTunes 10?

i hate to say it but im not really happy with the new itunes 10. im not sure if its gonna take some getting used to but i did enjoyed the colors. now it just seems all bland. anyone else agree?

A search of Discussions will yield numerous, very long, contentious threads on this issue. The furor has largely died down, though.

My lenovo experience: or how a fanboy started dissing it.

My first Lenovo laptop I purchased new was ThinkPad X201T. While I used it with great overall satisfaction until recently for almost four years, it gave me a headache at the beginning.
I came back from a military service, and was returning to school. I was looking for a powerful yet portable laptop with a tablet pen I could use for drawing and notetaking. ThinkPad X201T was pretty much the only option in the market, and I opted for it. It was a no brainer decision.
My belief of ThinkPad's durability shattered apart in precisely one month. The USB just quit working and I had to get the board replaced. Of course, I totally hated that "serviceable used part" label I got on my 'new' board. BTW. the pen was giving me a big headache from the day one. It was a driver fault and Wacom eventually fixed their drivers during the next years.
I had to turn in my ThinkPad several times in my usage. USB broke once again, touchpad failed, hinge broke, cooling failed and overheated.... I used to treasure my electronics. I spent hundreds of dollars to get an overprotected carrying case, and cleaned it every day like a soldier does with his gun, made special care I don't hear a 'thud' when putting it down. They still happened.
I was still a ThinkPad fanboy. As a vintage computing fan, I used to have up to 14 ThinkPads(most of them from the IBM era) in my collection. I still love IBM ThinkPads and 701c, A31p, X31, X40 are still among my all time favorites.
Anyway, two years later, I started working, and X201T was getting a bit outdated. Windows8 was not (officially)supported, and graphics were way underpowered, and that heating problem was coming back. I started earning money then, and I thought it was about time I got a new laptop. I heard the news of ThinkPad Helix coming, and knew at a glance it was going to be my next portable computer. Few weeks later I became one of the first people to get ThinkPad Helix in Korea. And I was a first one to get a replacement.
The machine wouldn't turn on at all, the next one had a touchscreen problem, and the next one was also the same. By then a month has passed already from the date of first purchase, and Lenovo now had a right to offer me repair, instead of replacement. That's what happend, only that the new screen had the same touchscreen problem.
I shelled out like $2,600 when converted in USD into the Helix. I got it repaired once more and never even turned it on. It was sitting on a corner of my room for the next three month before I sold it for over $1,000 less than I spent. I had to use X201T one more year before I got myself a Surface Pro 2(Which, by the way, outperformed my expectations).
I sold my desktop an year before, and for some time already these laptops were my only productive computers. I prefer using laptops as a desktop alternative, and I decided to purchase W540 as my desktop. I started having bad feelings about purchasing a Lenovo PC, but what could go wrong, it was a ThinkPad.
I got my W540 earlier this year. I noticed a sleep problem from day one, and wasted few days reinstalling the OS. I sent it back to United States for repair, since for some reason Lenovo Korea does not offer global warranty, and it took one month to come back to me with a used system board, which shows the same symptoms. Now it's dumped in the same place where my Helix used to be.
Meanwhile, I also purchased ThinkPad 10, which I got yesterday. First of all, they dropped out my QuickShot cover. And the digitizer draws shakey lines. As a sloppy designer, the only thing I can do good is drawing straight lines, and with this I'm just sloppy.
I used to stand on lenovo's side when it became a subject of debate. 6-row keyboard gave ThinkPads a modern look, and it still is a great keyboard. The new touchpad had a great texture and is pleasant to use, and trackpoint buttons are still fairly usable once you get to use it. It's already been a while since I stopped doing that and and started recommending to my friends not to buy from Lenovo, but I still preferred Lenovo when I was buying MY computers, and every. single. time. Lenovo betrayed my respect.
By the way, it's the same 6-row keyboard, but Microsoft Surface's cramped typecover has much more efficient key layout than that of ThinkPads'. Stop and do some real researches.
Moderator comment: Post, subject and member signature edited to conform with the Community Rules. Keep it clean!
@MOD : You guys really gotta start cleaning up your mess first. Tell the company to do their job right first. And if you're going to "clean" the article try to do it right. Don't just delete the words you don't like and then leave the empty holes there to make the OP look like an idiot.
Kim
W540( ), Helix(Sold), Tablet 2(Sold) Tablet 2( ), X120e(Sold), X201 Tablet, X41 Tablet(Sold), X41, X32*4, 701C*4

Moderator comment: Thread locked. Please check Private Messages.
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
PM requests for individual support are not answered. If a post solves your issue, please mark it so.
X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
I am not a Lenovo employee.

Complaint for my 95 years old grandparents. Verizon so inconsiderate!!!

First off, Verizon does make it impossible for consumer to file a complaint. And am very disappointed with the service provided and the service of the agent. I'm the granddaughter of the account holder. Both of my grandparents are in their mid 90s, so the home phone service is their only way to connect with other people. However, since the new fios were installed in July 2013, there were many unreasonable outages. Often times it last a day or two weekly or biweekly. It is unacceptable for consumers their age to handle any kind of uncertainty with phone services. They both have home attendants that needed the phone line to clock in and out for work, since this was how most of home aid servicing agency proves that their employees were at work. Doctors, nurses, social workers and family members all count on the phone line service to reach my grandparents because everyday we need to check if they're still living. But the service that Was provided was unacceptable. I have called Verizon many times to get the issue fix, however on the day the technician came, the service had no problem so nothing was done, but days later there would be both outage on phone and internet services. I just called again before and another technician was scheduled to come, but no guarantee can be make to me. Home phone lines should be the most reliable service that the elderly can count on but it was always failing us. Technical issues shouldn't be the consumer's problem because Verizon was the one that should provide us with fully functioning equipments. It was a simple contract that the consumer pays, Verizon provides the service, but Then why are we always paying but the service was out when we most needed, since my grandfather just got hospitalized, countless calls was made from social workers and other government agency.
So I tried to complaint to one of your agent supervisor named {edited for privacy}. I don't even know if the information she gave me is accurate but her customer service was terrible. The overall satisfaction score would be zero or lower if I can give it lower. She wasn't sensitive to my situation where my grandfather is in the hospital already and she refused to provide me with any solution and guarantees. In her words, I cannot file a complaint through her and an official complaint can be only file online, but the service provider, Verizon, failed to provide me with internet service. So in her saying, it means that I have to have another phone from another service and an alternative internet service as well to 1. To able to reach an useless agent and 2. To file an complaint online. So if I have both standby phone and internet hen why should I be paying and using Verizon that constantly doesn't work? So if my grandparents or any other elderly are living alone, how can they reach help when the phone line service is not working? What if this is their only way of dialing 911? Also a 95 year old grandpa should learn to how to use a computer to file a "proper complaint"? So I wonder what does the agent is hire to do when all she said was "a technician is scheduled for you." Also she said that she is not there so she doesn't know what the problem is, well, you are an agent and moreover a supervisor, can't you be more responsible to the words you say? And what can my grandparents do when the technician is here on a day which service are fine and nothing was done like last time? So do we as families, cross our fingers and hope they don't need emergency help on the days that there are no phone services? Beyond disappointed with Verizon and all of its agents and technicians.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Is Your Internet In The Fast Lane?

Just as we keep our car ready to roll by periodically checking the air in its tires and getting it tuned up, small-business owners can keep their operation in the fast lane with reliable broadband and communications services.
And now’s the time to act. For the next six weeks, until June 27, Verizon is offering small businesses free FiOS Internet-speed upgrade. For instance, a small-business owner who orders a new FiOS Internet and voice bundle with equal upload/download speeds of 50 megabits per second will pay the price of our 25/25 Mbps service for a two-year term agreement.
Why’s that important? The level of upload activity on the FiOS network is expected to double by late 2016 and to continue to grow, according to Verizon’s projections. In addition, with the Internet of Things fast becoming a reality for small businesses, equal download and upload speeds will be essential for operations. If you have a number of devices using the same broadband connection, then a faster Internet speed can prevent delays in sending and receiving files.
If you aren’t sure how fast your current Internet service is, click here to test your speed.
As you review your broadband and communications needs, you also might want to consider adding TV to entertain your customers and inform your employees. Verizon’s Custom TV (http://vz.to/TVforSmallbiz) solution allows you to pay only for the types of channels that will best interest your customers or employees.
For more information or to speak to one of Verizon’s expert small-business consultants, call 800-VERIZON (800-837-4966) or click here (http://vz.to/SpeedUpGrade). If Twitter is your preferred mode of communication, reach out to us @VZSmallBiz.
Verizon is ranked Highest in Customer Satisfaction with Very Small Business Wireline Service in the J.D. Power “J.D. Power 2014 U.S. Business Wireline Satisfaction Study”sm. The company was ranked highest for overall satisfaction, which includes the following factors: performance and reliability, customer service, communications, sales reps, cost of service and billing.

But still no IPv6 or up todate plans for IPv6. Time for Verizon Landline (meaning DSL and FIOS - not Verizon Wireless) to get with it.

Comparing the iphone to the iphone4.

Looking to buy one, but questioning which is better? Even though the 4 is more new, is it worth it? Because they're both going to have problems...

There are 4 iphone generations. Which two are you comparing? Iphone 4 and 3gs? Iphone 4 and iphone 3g? Iphone 4 and Original iphone?
They do not all have the same features or run the same software.
Why are they both going to have problems?
I have had the original iphone - never had a problem - replace with the iphone 3gs after two years. My wife used it for another year without issue.
I got an iphone 4 last year without issue. My wife has the 3gs without issue for almost 2 years now.
Most never have any problems.
The iphone has been top of the customer satisfaction rankings for 5 years running.
"For the fifth year running Apple’s iPhone dominated JD Powers’ smartphone customerr satisfaction survey. The smartphone recieved the best possible marks for overall satisfaction, ease of operating, operation, physical design, and handset features."
http://blogs.forbes.com/briancaulfield/2011/03/18/apples-iphone-tops-jd-power-cu stomer-satisfaction-survey-again/

Possible new imac

Well, my computer was hit by lighting as explained in one of my other posts, and insurance is replacing it. I can get a new G5 Imac. I was going to order it tomorrow. But now i am noticing a TON of posts about problems and defects! Like logic boards and fans. How big of a threat is this? Anyone know like a percentage of defects to good ones? I don't want to be stuck with something i have to fix all the time. I have an Ibook that has had bad logic boards. I don't want to deal with that again. *** is up with apple and logic boards! So, do you think it is safe to get the imac? also, the closest apple store is 4 hours away. So i couldn't go there if i had problems! Thanks for your insight!

also, one of the PC magazines did a survey of customer satisfaction, and Apple came out ahead of pretty much every Windows PC manufacturer.
(I will have to see if I can track that referrence down...)
Ahh, here it is: PC Magazine 18th Annual Reader Satisfaction Survey - 08/24/05 Quotes from article:
"...nearly 14,000 PC Magazine readers [responsed] ...
"Who's doing it right? As usual, Apple receives the highest ratings for overall satisfaction with both desktops and notebooks, and it is a Readers' Choice award recipient.
"Once again, Apple achieves scores that are far and away the highest for all vendors in our survey, earning Readers' Choices in both desktops and notebooks. For Apple, in both the desktop and notebook sections of the survey, every single score is significantly better than the industry average for Windows machines. No exceptions. Apple's overall score for desktops is 9.2, and the closest competing score, Alienware's, is 8.8. Apple's overall score for notebooks, 9.2, is just as high, and the rest are even further behind: IBM and Fujitsu are the closest, at 8.4."
Pretty sweet praise from readers of a primarily PC oriented magazine. 8^)

Old MacBook Issue - RSD?

Greetings to All,
It’s been a few months since the debacle started over the RSD and all 40, and now 60 of the MacBooks at the college in southern California that I consult for are working fine since the illegal software was removed and the machines reloaded, properly, and the hardware all reseated. I also installed FreezeX on them so that no matter what was done to them, they would always go back to the way they were at the next reboot. The only way to save their files is on the AD networks Home Directories.
None of these machines ever gave us issues again, and none were ever sent in to Apple – I called them (Apple) and had several talks, but at the time there was no acknowledgement of a problem. I understand that some had MB/Heat Sinks replaced as well as some other stuff, but they never had to do that for us.
The school where I am actually employed, we have no MacBooks, so the only real exposure I have is at the Jr. College near Pomona – after I set up the server and the first lab. Since that time in September, they have had no issues.
They performed all the updates and after each successive one the machines had an overall performance increase. I have two of my own MacBooks, and I did the same, and with the same results. Mine are week 27&29, so they fall in the time frame. I never had any issues, and one of them is on most of the day, each day.
I did have an interesting experience with a person and their MacBook – Week 29 - where she insisted that she was having the RSD problem, but refused to send it in to Apple because of all the horror stories that she read about on this forum.
I took a look at it and found nothing wrong, but she would take it home/work and bring it back saying that she had RSD issues. This went on 5 or so times so I asked her to sit down and give me 15 minutes and to set it up and work as she usually did.
Well, lo and behold, she pops out this wireless mouse that I never had seen, inserts the receiver into a USB port and turns everything on. After about 5 minutes, the machine did its shutdown. This occurred several times.
I pulled the receiver out of the USB port, and sure enough the problem went away, and its never shutdown since.
I have to wonder how many of these RSD problems were actually a manufacturing problem. I do know that less than 1% of the machines were seen for the heat sink issue, and I wonder about that, as well.
Some of the stuff that I read on these forums is very useful and helpful, but some of it is so far fetched, and impossible that it’s almost funny when you read about it.
I’ve used the Apple forums, and many others, and have gotten some excellent help, so I will always stay involved, but some of the stuff is like light reading and very entertaining. If I can help, I’ll jump in, but I rarely respond to idiocy as some of it is, like, way out there.
It appears that Apple came through and solved the issues of RSD and several others regarding the MacBook, like I knew they would. Now, most of what I’m seeing is pretty entertaining, for the most part, but I hope folks figure out their problems – this forum is as good a place as any to start.
Cheers.

I know 8 Core Duo MacBook owners. 4 of them,
including me, had RSD. All of us own stock MacBooks
without any 3rd party hardware or illegal software.
I'm thoroughly convinced that RSD is/was a
manufacturing problem which has now been "worked
around" through a firmware fix. My heat sink
replacement reduced my 10-15 shutdowns a day to
zero. Flawless computer for two months and now I've
installed the firmware update...still working great
Yes it's certainly true that there have been many
theories tossed around on these forums as to what
defect causes RSD. Your implication that illegal
software/3rd party hardware is the primary RSD
culprit, is merely one of these RSD theories.
As "entertaining" and "far-fetched" as you have found
other RSD theories, some readers will be equally
amused by your .
theory.
Greetings,
I didn't mean to imply that illeagal software or 3rd party stuff was the primary culprit in all this, I'm sure it wasn't. By illegal software, I was referring to faculty that installed things that they were not supposed to, like games, card making programs and software that wasn't part of th estandard school load. We fixed that with FreezeX.
If you look at the relatively few numbers that were affected, and they didn't range in a batch scenario because from what I read the week of manufacture was all over the planet.
I, myself, have never seen any of the symptoms described within these forums - it was always something else. I have worked with 60 - 70 of the MacBooks from widely varying weeks of production and we have been very satisfied with them. Sixty of them have gone through late summer school and almost an entire semester without a hitch, and they get used and abused.
I know that there are some machines with definite issues that Apple needs to take care of.
I find it a bit odd that the books are from so many different weeks of production, different life styles, different configurations, some with factory ram and some with whatever, and from different countries.
I'm glad Apple has found the problem and is taking care of it - I've had Apple computers since they first stated (PeeCees too) and I run with a huge Mac crowd from all over he world - like I said our overall satisfaction is high.
I hope everyone gets taken care of, which ever way it comes out,whether the machine is fixed, replaced or their money is returned.
Sorry to have riled some of you - that was not my intent.
Cheers.

KT6 Delta FIS2R questions (Please explain!!)

A) Will i still have to pin-connect my XP2400 Tbred-B processor so i can use variable multipliers and FSB ???? Unlock it in other words?
B) Can i connect 2 UATA100 drives to the PROMISE UATA connector?
C) Do you think it should beable to reach 233Mhz FSB ????? (Its only 33mhz higher for flip'n sake) Dosnt matter if it dosnt now, some bios updates later might fix it.
D) Is Corsair PC3200 with the built in LED a good ram stick? I want the timings to be in this order C2 - 2 - 2 - 5 - 1CMD (a usual timing array in MSI RAM settings) and beable to enable all other turbo settings for RAM. Important.
E) Will the 1Gbit LAN work properly with a 10/100 switch ????????????????? This is rather important coz i have the DSL connection going through the switch.
F) How much better is the VIA SATA compaired to the Promise SATA ?? RAID or Non-Raid variables.
G) I have an Antec 1080AMG 430W so everything should be stable?
H) What is the overall satisfaction of this Mobo, particularly in the field of windowsXP installation, driver stability, CPU overclocking, etc.
I) On the PROMISE UATA connector, is a 2 disk RAID-0 possible?

I'll answer what I can.
Quote
B) Can i connect 2 UATA100 drives to the PROMISE UATA connector?
You can connect two drives one cable, but you can do two master drives for that to happen you'd need a SATA to IDE apapter.
Quote
D) Is Corsair PC3200 with the built in LED a good ram stick? I want the timings to be in this order C2 - 2 - 2 - 5 - 1CMD (a usual timing array in MSI RAM settings) and beable to enable all other turbo settings for RAM. Important.
Corsair is a great ram manufacturer, and the Pro series is pretty cool though I'd never need the LED's. I run mine at CAS2, but I have all other settings to AUTO last time I tried to manually set some of the values I had some data corruption on my hard drive so I don't do to much tweaking to those settings.
The turbo settings are known to cause problems on this board anywhere from lockups to the onboard LAN no functioning either in a flaky sense or not at all so I'd run at more conservative settings or buy a pci nic.
Quote
E) Will the 1Gbit LAN work properly with a 10/100 switch ????????????????? This is rather important coz i have the DSL connection going through the switch.
Shouldn't be any reasons it won't a Gbe nic can run at 10/100 as well so if that's your concern you'll be okay. My Netgear wireless router gets along just fine with my board.
Quote
) How much better is the VIA SATA compaired to the Promise SATA ?? RAID or Non-Raid variables.
The via sata doesn't run through the pci bus as such it doesn't incur that shortage of bandwidth a pci adpater like the onboard promise would. On the other hand you will have better luck running a single sata drive on the promise than with the Via mine works fine, but those with LSR boards have terrible trouble with single drives.
Quote
G) I have an Antec 1080AMG 430W so everything should be stable?
You'll be just fine with that setup though make sure the psu is a Truepower.
Quote
H) What is the overall satisfaction of this Mobo, particularly in the field of windowsXP installation, driver stability, CPU overclocking, etc.
I love mine very fast, and very stable. Can't comment on XP I use 2000 SP4 though the installation routine isn't too much different between the two.
Drivers well the ones MSI provides on the cd, and on their site are a bit moldy they don't update them too often of course you can get the Hyperion drivers at Via Arena, along with the via sata drivers if used, broardcom has newer reference drivers, and if you use the onboard sound C-media should have newer reference drivers as well. The promise raid is the only thing reference drivers aren't covered by as promise doesn't release drivers for "lite" onboard raid chips.
Overclocking I haven't done too much of it I did oc it a bit with Corecell, and also did a bit in the bios my cpu is a downgraded 2700+ so I bumped it up once though it was new hardware that I just spent big bucks on so I brought it back down.
Quote
I) On the PROMISE UATA connector, is a 2 disk RAID-0 possible?
If you mean SATA(UATA?) then yes that possible same as with the Via SATA.

Should I get the Zen Mic

I like the iPod mini, but am leaning toward the Zen Micro because it has FM. However I heard some complaints about the Micro freezing up and transfering files to Windows XP. How bad is this problem? Is there a fix for it's Thanks for your help in advance.
What is your overall satisfaction with the Zen Micro?

Aamadi,
From most of the posts that I have seen and from talking with customers I can say that it is unlikely for you to experience problems with this player. Much like with any electronic device on the market there are going to be units that have problems. What I have found is that in most cases the lock up is a one time happening and is repaired by a clean up.
I plan on purchasing a Zen Micro myself and highly recommend it to everyone who is looking for a very portable high capacity player.
Jeremy

Overall video lightening in Premiere CS6 when working with dark complexions

Presently working on a project in Premiere CS6 shot "live to tape" that was originally planned as "should not" need any post production work. But out of our control and literally in the last few minutes before the show started, the lighting was changed without consulting me, and there was no time to stop the start of the production. This last minute change obviously left a very unpleasing dark effect on the video and especially the podium presenters. Not being in our own studio in which I definitely would have control of the environment and out on the road, contributed much to this. This is a 5 plus hour production with speakers of multiple nationalities and skin tones and complexions with the Black and Hispanic speakers having the darkest skin tones. My question is something that I have not been able to find on any videos or even random web searches and it's very frustrating. And that is, what is the best way and how to lighten video which has people of the darker races and nationalities included in it. These races obviously would include Black, Hispanic, Middle Eastern, Indian etc. I added an adjustment layer and tried a Luma only correction, and also a Luma combined with brightness and contrast, and the latter of the two has worked the best so far, but I'm still not totally pleased. Thank you for any help that you can give.

Luma curve is usually pretty effective. The general curves controls can also help.
You can try adding a light effect...like, the spotlight effect. I've done this before in After Effects and had some success but never with really badly lit material.
To be honest - and not having seen your footage at this point - if the footage is badly lit, I'd feel comfortable saying that it might not even be "fixable" unfortunately. Usually when there is inadequate light in the original footage, the details are simply not there, and trying to recreate them is generally a tradeoff. You might be able to get the exposure up a bit, but you introduce a LOT of noise in the process that is probably just as distracting as a dimly lit subject.
If the detail is there and a minor tweak is all that is needed, there are many options. It also depends on your format - AVCHD, HDV and other long-GOP 4:2:0 formats are fairly terrible with these sorts of rescue operations. High-end formats are much more malleable.
EDIT - Be sure with curve operations that you remember that your subject is in the low tones - even if it RELATIVELY the lightest object in the picture. The curve levels are dictated by absolute brightness cutoffs, so making adjustments on the high end of the curve would likely solve nothing on dimly lit subjects.

Customize Adobe Presenter presentation with satisfaction evaluation on exit

I need to find an easy way to modify and customize (lots of) Adobe Presenter Powerpoint presentations,
such that it is possible to start a satisfaction evaluation in the end and when aborting/exiting the presentation.
The Powerpoint presentation will be will be deployed in Adobe Connect and must be supporting its proprietary tracking mechanisms.
I need to integrate with Adobe Presenter Powerpoint presentation and find out the current slide number and total number of slides.
One idea is to create and embed home-made flash as a swf-file into the Powerpoint presentation.
Inside this swf-file it should be possible to track slide event/information using ActionScript.
Inside this swf-file, I will use ExternalInterface javascript api to do changes to the html document,
the adobe presenter Powerpoint presentation embedded in by Adobe Connect.
How is this possible. Please provide any API information and/or code example.
Alternative is to inject javascript from home-made swf-file, such that the injected javascript can track current slide,
total number of slides, and end of presentation by accessing the presenter flash/movie object.
I will be using Adobe Connect 8, Adobe Presenter 8 and Flash Professional CS6.

Thanks for response.
Can you please try following things. :-
1) Publish the Presentation locally on your system. Go to Published folder. Please see the screen shot to know where your presentation is getting published.:-
In publish folder "viewer.swf" file exist. Observe behavior of Viewer.swf. Is it alos behave same.
2) Verify that Cache folder size is not too big....that slower the browser. And delete the temporary internet files.
3) Publish simple content slide without swf/video. Are these presentations playing fine?
4) Please check if you have utility that taking backup quitely or some processes that taking lot of time.Check Task Manager performance tab and check for these background processes. And observe how is overall performance of this computer.
Regards,
Shubhi

White Balance Metadata not showing in Adobe Bridge CS6

Hi there, I am running Bridge CS6 on a Mac, and use Canon 5D and 5DMark 111 cameras. I have an issue with Bridge which I can not seem to figure out. Whether I shoot Raw or JPG and I am trying to do some testing for white balance, once I open the images in Bridge, in the little icon panel just below the folders/favourites panel etc I can see the f stop info, speed, metering , ISO etc, but the only icons I get for WB are if use auto - then I see AUTO. But when I do a manual WB like 'cloudy', 'tungsten', or 'shade' etc all I get are the symbols for 'Custom" or "Manual". How do I get the actual symbols for what type of WB i've chosen to show up?
I have purged the Cache - both in the individual folder and the overall Cache in preferences. I have checked that all the boxes are ticked in the preferences panel for the Metadata. So not sure what else to do.
Cheers D

Ok thanks for that, at least I wont be chasing my tail.
I did install the DNG converter 8.3 but I still NEF files as a NEF icon. Any clues to what I may not be doing right there?

CS5.5 Gripes/CS6 Wish List (from the perspective of an FCP switcher)

I have been a Final Cut Pro user for more than 10 years (starting with version 1.2 on a 500 MHz G4). Final Cut Pro X is a disaster, but that’s a well-covered topic for a different forum. After experimenting with Premiere Pro CS5.5 for a few months, I am ready to make the switch for all of my future projects.
I make a living editing video. I don’t, however, work for a big company, and I don’t have a lot of money to spend on third-party software or hardware. Much of my work is shot on DSLRs and delivered online. That may put me in the category of “pro-sumer” to some, but I wouldn’t be making the switch if I didn’t require a more professional alternative to FCPX to do my job.
I also don’t think “pro” has to be synonymous with clunky and ugly. (I’m looking at you, Avid.) When Final Cut was young, it was fun, intuitive, and sturdy. It became a robust, professional NLE over time. I think Premiere Pro is on that path now.
I like the look, the feel, and the functionality of CS5.5. It’s not quite Apple-slick, but it’s very much at home on a Mac. Overall, it’s an upgrade to FCP7 and a very strong alternative to FCPX. I have high hopes for CS6.
But this is not a comprehensive review. It is just a list of negatives: my gripes, wishes, and personal preferences. My list of positives would be much longer, but my concern right now is with CS6 and the improvements that I hope it delivers. As I am new to Premiere, it's quite possible that I am mistaken about certain functionalities or lack thereof, but I thoroughly researched each point in the help docs and forums before posting this.
My primary system is a 3.2 GHz iMac 21” (2010) with 8 GB RAM, 512MB VRAM (ATI Radeon HD), running Mac OS X 10.7 with external Firewire 800 drives and a DisplayPort-to-HDMI external display.
MAJOR ISSUES
Hardware acceleration support for ATI GPUs
There are rumors that Apple will be switching back to nVidia, but all recent iMacs have ATI and only ATI cards.
Background rendering (or at least improved rendering options)
Background rendering is probably FCPX’s most impressive feature and Adobe needs to catch up. However, even if true background rending can’t be achieved, there should be an auto-render option (after a set idle time), partial rendering (if you cancel a render, keep everything that has been rendered up until that point), and more render options (e.g. render all and render selected). Regarding that last point, I think the whole work area concept should be dropped. It makes sense for other apps, particularly for animation, but it just gets in the way of more important timeline functions while offering little functionality beyond being a clumsy way to control the area to be rendered. At the very least, have a way to hide it.
Full-screen preview
Maximizing the program frame just isn’t the same (although the grave accent key function may be reason enough to switch to Premiere). Full-screen preview isn’t just a nifty function for demo-ing sequences. It’s a big part of the way I work.
DisplayPort/Thunderbolt out to HDMI
It may be that a third-party card is required for proper color correction on an external display, but there’s no reason this feature shouldn’t exist.
Thumbnail images/show frames bug
This one drives me crazy. I’ve tested this on 3 different Mac systems with various hardware configurations. Thumbnail images in the bins and frame images in the timeline seem to be recreated every time a project is opened, even though the thumbnail image files in the media cache folder don’t actually appear to get rewritten. It’s as if there is no cache at all (even for the most recently viewed bins and timelines segments). It can’t be an intentional functionality for saving hard drive space because the cache files continue to take up more and more space.
Open multiple projects simultaneously
I know that you can cut and paste between projects but being able to open multiple projects at the same time is a very useful feature of FCP7.
Magic Mouse/Magic Trackpad scrolling
Premiere Pro is a cross-platform system and impressively so, but there need to be a few Mac-specific interface adjustments, the most important of which is support for the Magic Mouse and Magic Trackpad scrolling. I use a Magic Mouse. (It’s an irritating device sometimes, but once you get used to it, it’s hard to live without it.) When I’m in a window, I expect a flick up or down to scroll up or down -- in every situation, every time, including the timeline. Unless I stop using all other Mac apps, I will never get accustomed to the timeline suddenly flying left or right when I want to scroll up or down. Also, here’s a chance for Adobe to fix a problem that FCP7 shared: When you scroll up or down in the effect control window using the mouse, the drop-down effect controls sometimes twirl all over the place if the mouse happens to float over them. As it is, it very easy to throw settings into random disarray without even realizing it just by scrolling through the pane.
The timeline: selection indication, icons, and general improvements
It is very difficult to discern at a glance what, if anything, is selected in the timeline. Transitions always look selected! Audio tracks should be a different color or otherwise more distinct. There should be an option to show frames only without any text. The icons for track options are small, crowded, and ugly. Some of the editing icons are too similar, namely edit and ripple edit, although the excellent status bar at the bottom of the application goes a long way towards making up for this. Simply put, the timeline could use some polish. Don’t be afraid to steal from Apple on this one. Keep the tracks; just make it easier on the eyes!
Conforming audio
The ability of CS5.5 to work natively with DSLR footage is awesome, but it’s not fully DSLR native if it has to pre-render a major component of the footage before it can play, even if it’s just the audio.
Media loading
When launching a project, it can take a long time for all the media in the project to “load” as tracked in the status bar. I’m sure there’s a reason for this, but since the program is able to determine which source media files are missing before this step (and gives you the option to reconnect them), what is it doing and why must it load every clip in the project, even those not in use by any sequences?
Page up/page down and arrow key commands
For starters, the current page up/page down key functions should take the CTI to the next cut in the sequence, not the next cut in the track that happens to be targeted, which can be way down timeline. In FCP7, I frequently navigated cut to cut with the up and down arrow keys. I’ve avoided customizing the keyboard commands to match FCP7 -- I would rather endure some hardship and learn the proper Adobe commands -- but this one is flat-out backwards. The page up/down keys should page through the timeline (left to right and right to left), while the up and down arrow keys should take over the clip to clip function (assuming the targeted track issue is fixed). Currently, the down arrow takes you to the very end of the timeline, a function already duplicated by and better suited for the “end” key.
Bin management and clip relationships
Deleting an item from a bin should not delete it from the timeline, but this is part of a bigger problem, which is the whole master file versus instance versus subclip versus dup clip thing. There aren’t any good indicators regarding the relationships of these clips, and there are few ways to adjust them. If clips are going to be connected, then they should be fully connected. For instance, changing the name of a clip in the bin should change it in the timeline. Adding an effect or trimming should affect the corresponding clips between bin and timeline. Otherwise, the clips should just be completely separate instances. I haven’t been able to find an option to turn a clip into an independent instance, although I have to think it exists. Also, editing an instance of a title does change every other instance of that title throughout the sequence. I would prefer to be able to edit them separately without having to duplicate them in the title editor.
Bin effects
Related to the above, it should be possible to add effects to clips in bins or keep effects on clips added to bin from timeline. It would also be nice to be able to group effects together in bins for a specific project. The effects window is better suited for global collections.
Clearer visual indicators that a clip has been adjusted in the effect controls panel
Even with the effects panel visible, you have to take a close look to see if there have been any adjustments to the standard settings. An indicator on the clip in the timeline itself would be useful.
Snapping should include the CTI
It should also include the blade tool, although the Cmd-K option to cut at the CTI position does make this less of an issue.
Smoother scrubbing
Scrubbing is pretty awful. While this is understandable with native footage, FCPX somehow manages to make this silky smooth at full resolution.
Color correction shape mask and better color correction in general
Simplify the primary functions of the 3-way color correction effect. Keep all the rarely used adjustments out of the way. I use Magic Bullet for some purpose, but I’ve always done most of my color correction within FCP. Put the most common adjustments front and center (or up top, as it may be). The highlights/mid-tone/shadows drop-down is inconsistent in what controls it pertains to.
FCPX’s color correction is actually one of its more underrated features. The way it allows you to layer corrections is dead-simple yet as powerful as anything in FCP7 or Premiere. Stick with the 3 wheels, but rely less on hard to control tonal ranges and add simple keyframe-able shape masks for secondary color correction.
Better support for shared media access
AVID is king in this arena and Adobe needs to improve. It should be possible for multiple editors to safely work on the same project files and share media over a server.
MINOR ISSUES
More vertically compact playback/edit control area in source and program panes
Make room for either a taller timeline or bigger previews. The virtual scrubber and shuttle controls are the nifty things you drag with the mouse the first time you ever use an NLE and never touch again.
Larger icons in icon view
Remember size and position of bin windows
Playback resolution setting indicator
There should be an always-visible indicator of the playback res setting in the preview pane that’s easy to adjust without right-clicking.
Better markers for sequences and clips
Include colors and more keyboard shortcut control.
Clip sliding with keyboard commands
“Opt-,” (that’s Option-comma) should cause a clip collision, not overwrite. Either that, or “,” and “.” should slide, while “Opt-,” should overwrite. Opt-arrow should only extend an adjoining clip if in the middle of two clips. Basically, this whole arrangement should be re-thought.
Project browser should auto refresh/sort.
Option-drag on a Mac should always be copy, not move.
Copy is currently command-drag in the project browser.
Stop auto-save from interrupting adjustments in timeline.
Ideally, the auto-save should just be a background function, but it should at least wait until you’re not in the middle of dragging something.
Add ability to select a cut directly and add default transition.
CTI control
If you move the CTI while it’s in play mode, it should continue to play from that spot after you release the mouse, not stop there.
Show number of frames being adjusted during keyframe adjustments.
Enable/disable specific effect parameters/keyframes.
Clearing an effect should clear keyframes as well.
Or have an option to clear both.
Position controls
There should be a preference to make the default position 0.0 x 0.0 (as opposed to 50% of whatever the resolution happens to be), and include a reset button.
Through-edit indicator in timeline
And a quick way to join clips, such as a right-click menu option.
Border controls for images
Auto save location preference and functionality
In FCP7 I set the number of auto saves to keep to the maximum of 100 and Premiere can go even higher. I have always used this feature as an additional backup and archive system, which has come in very handy. Those files add up, however. So, I prefer to auto-save to an external drive. Also, auto saves in Premiere continue to occur whenever there are unsaved changes. This means that if you make a small adjustment and then leave Premiere for a while, it will keep auto saving the same iteration, which is not only inefficient but leads to my next point….
Tame the bouncing dock icon on auto save
While using other apps, there’s no need for the dock icon to bounce every time Premiere performs an auto save.
More/clearer control over cache locations
There should also be an option to reset the cache/render file locations to their defaults.
Export source range
When exporting, remember the last-used setting of the export source range (or just dump the whole work area thing as I previously suggested). It’s too easy to cut off a portion of the video when the export defaults back to the work area every time.
Larger timecode display
After spending hours and hours editing, the current timecode for clips and sequences is something you want to be able to track without squinting. Use the letters h,m,s and f instead of colons.
Simple slug
Creating a black matte works okay, but it involves a few extra steps.
Snapping toggle
FCP allows you to quickly toggle snapping while dragging a clip. Upon releasing the clip, the snap toggle returns to its original state. Premiere could use this fucntion, but I suggest something simpler. Holding down the “S” key should always turn snapping on regardless of toggle state, while releasing it returns it to however it was set before.
Ability to dock the audio meters along top
I like to give my timeline as much horizontal space as possible. I’ve noticed a lot of users keep the toolbar up there, myself included. I think it would be a good place horizontally aligned audio meters as well.
More detailed tool tips or hover explanations in preferences
For example: The options regarding XMP data should make it clear that the original files will be modified by Premiere. This caused me problems in other applications. (After researching these settings, I understand that various Adobe applications use this information to share resources, but it’s still very unclear what the specific benefits are or what functions are lost without this option.)
More detailed support documents
The online support documents on the Adobe site very good. They are nicely arranged and easy to search, but they could be more detailed and offer fuller explanations. (Peruse the support forums and you will discover all kinds of debates that could have been easily cleared up with one concise line in a help document.)
Icons and button design
Icons and buttons are often too small, too similar, and too crowded throughout the interface. Take some style tips from Apple on this one.
NEW FEATURE WISH LIST
Footage auto-analysis: shot recognition, color correction, and color match
If only Apple had just added these features and others to the FCP7 framework. Adobe can do it better though, by using smart folders in addition to the traditional bins that we know and trust (anything besides those dreadful iMovie-style “events”).
Effect previews
In the 64-bit era, there has to be a quicker way to preview effects.
Ability to render in alternate formats
Namely ProRes or DNxHD. This would save me considerable time on exports by allowing me to select the “use preview files” option.
PluralEyes functionality
Okay, I suppose I should just purchase PluralEyes...again.
Many, many more effects!
How about starting with the missing vignette effect? Just because an app is “pro” doesn’t mean you should have to custom build every effect.
Many, many more looks!
Will most of them be cheesy looks I would never touch? Sure...but give me some templates to play with before I tweak the look down to my exact specifications.
More speed!
FCPX, for all its flaws, blazes on any modern Mac. This probably comes back to hardware acceleration, but while Premiere Pro on a Mac isn’t slow, it doesn’t blow you away.

You hit the nail on the head, Peter.
I recently started giving Premiere Pro CS5 a try, and was shocked by the amount of bugs and usability issues. I'm not even going as deep as you in the features, but the most glaring evidence of the lousy interface is that timecode offset bubble that appears everytime you move a clip in the timeline... the bugger appears just under your mouse pointer and won't go away, so if you try to just move a clip down a track quickly, and let go of the button ONTO the bubble, it acts as an obstacle and your drag/drop fails ! seriously, Adobe... don't tell me nobody has stumbled upon this one during beta-testing ?
Ditto on the autosave that basicly interrupts anything you're doing. No background saving in 2011 ? At first it bothered me to no end so I disabled the autosave. And then a few hours later, Premiere crashed, and didn't even try to recover my work. I lost 2 hours of intricate work. I put autosave back on, and learned to endure the constant, annoying save dialog. And it's not like the save process is instant... even the simplest of projects takes 5 to 10 seconds to save... on an SSD... come on... let me work already...
Of course, a headache-inducing implementation wouldn't be complete if the autosave didn't trigger even 30 seconds after a manual save. If I choose an interval of 5 minutes, just autosave 5 minutes after a manual save !
In thumbnail view, you can reorder the clips manually. It's all fine, but you can't reorder them by name or date or length, unless you switch to list view and of course, lose the thumbnails.
Dragging and dropping a clip in thumbnail view is a chore, because the palette doesn't scroll when the mouse reaches the edge. You know, when you want to move something at the top all the way to the bottom... so you have to drag, let go, scroll one screen, drag, let go, scroll one screen... it's a joke. Even the timeline can do it. Heck, it's a software standard, nowadays.
Renaming a clip and pressing ENTER takes you back to... the top of the folder !?! How many times I've renamed files that were at the end of the thumbnail view, and for each clip, I had to scroll back down. Time waster.
Want to locate a clip from the timeline, in the project ? the locate function takes you to the folder. But not to the file, you have to navigate towards it manually.
Ditto on the up/down arrows. I haven't found a way to jump from cut to cut like in FCP7. How often do I need to jump to the starting/ending points ? much less often than jumping to a nearby cut.
How come I can't reorder filters in the effects pane ? sorry, I can actually reorder the filters... provided I take them from the bottom and move them up. Moving effects down doesn't work. It's driving me crazy.
Conforming happens more or less anytime. Without reason. And even if the Media Cache is already full of conformed files.
When moving the boundaries of the work area, no timecode/offset appears. You need to let go of the button and THEN hover, then you'll know the exact time/duration.
Try scrolling up in the timeline, it scrolls to the left (which is stupid, it should scroll up). Now scroll up on the tabs of a palette : they scroll to the right !?!
Can't select an active track. Direct consequence : copy-pasting a clip overlaps anything that's on track 1. Say I want to duplicate clips on the same track... I can't do it.
Copy-pasting between projects doesn't keep the transitions, only the order of the clips.
Have you tried doing a frame freeze on a reversed clip and setting proper in/out points for the freeze ? Good luck.
"Duplicate" command, when you right click on a thumbnail, is way too far from the cut/copy/paste commands at the top, even though they're quite related.
The other day I transcoded footage with different audio parameters. Just the audio had changed. Upon opening the project, Premiere wanted me to locate the files, which I did. And it failed miserably. Instead, I opened the project ignoring the missing files, and then re-linked them. I pointed Premiere at the first missing file, and had to confirm the replacement. Premiere saw all the other missing files in that folder, and began prompting me FOR EACH SINGLE FILE !!! two hundred and forty three of them, precisely. Can't I have a "yes to all" button in 2012 ? and why does the relinking work inside the project and not when you open a project ?
That was just from 3 days with Premiere Pro CS5. I still can't believe it. Just to think people bashed Final Cut Pro X, praising Premiere in comparison... Sorry, but they both have serious issues. And Premiere doesn't even have the excuse of novelty.

CS6 Overall Satisfaction

Similar Messages

Maybe you are looking for