CUE 8.6.10 error "login as administrator failed" message

Hi guys,
i have a new router with CUE 8.6.10 am trying to run the wizard and an error appears " "login as administrator failed"
the username and password is 100% correct also the below commands exists in my configuration
ip http server
ip http authentication local
ip http secure-server
ip http path flash:
telephony-service
"web admin system name admin password xxxx
 dn-webedit 
 time-webedit 
i tried a lot of things with no luck 
Note GUI files exists on the router flash 

The stuff under telephony-service is for CME, not for CUE
Create a normal user (username test123 privilege 15 secret test123) use this account to login to the CLI of CUE (service-module isM 0/0 session)
Then create an administrative user and use this one to login to the CUE GUI

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