CUPC 503 error on one computer, but not on others...

I'm trying to test our new CUPS server. I have the CUPC client on several computers here and it runs fine. I can log into the new CUPS with different usernames and everything seems to work fine (except Exchange Free/Busy status, but that's what I'm trying to test). The problem is that I installed CUPC on my laptop here and I cannot get the presence service to start with the same unsernames I was just logged into on my desktop. I can log in OK, but the Presence server will not connect. I looked in the CUPC log at it's resolving the server name (which is the problem I ran into previously), but it's getting a 503 - Service Unavailable message. It only effects this client. I've seen reference to the 503 error on communication between CUPS and CUCM, but this is just between CUPC and CUPS, right? Any ideas out there?

It looks alot like the problem we had when we couldn't resolve the CUPS server FQDN. But the desktop and laptop are on the same subnet and use the same DNS servers. I can ping the CUPS server by FQDN from the command prompt on both
2010-02-11 14:57:46,319 [0x000016f4] INFO LCWabiAccount - (WABIMSG_ACCTINFO) acct SLOT 0 - CUPS (@) (0x0186a368), instance=54, proxy=BC-IPT-UPS.:5060(TCP), reg=false, pres=true, SL=false, KPML=false, CiscoKeepAlive=false
2010-02-11 14:57:46,319 [0x00001394] WARN LCIsuaLog - (WABIMSG_SDKMSG) CSuaCallControlManager.Singleton.Asynchronous::CProxyRegistrationHelper::RegisterWithNextProxy[2852] - Order of routing attempt: :5060(TCP)>. Attempting to register to
2010-02-11 14:57:46,319 [0x000016f4] INFO LCWabiSinks - (WABIMSG_REGSTATE6) ********* CUPS (@) (slot 0) REGISTER STATE: Registering... *********
2010-02-11 14:57:49,787 [0x000016f4] INFO LCWabiAccount - (WABIMSG_ACCTINFO) acct SLOT 0 - CUPS (@) (0x0186a368), instance=54, proxy=BC-IPT-UPS.:5060(TCP), reg=false, pres=true, SL=false, KPML=false, CiscoKeepAlive=false
2010-02-11 14:57:49,787 [0x000016f4] ERROR LCWabiSinks - (WABIMSG_REGSTATE11) ********* CUPS (@) (slot 0) REGISTER STATE: FAILED!! code=503, reason=Service Unavailable *********
2010-02-11 14:57:49,787 [0x00001394] ERROR LCIsuaLog - (WABIMSG_SDKMSG) CSuaCallControlManager.Singleton.Asynchronous::CProxyRegistrationHelper::onFailure[3561] - Failed to register! error-code: 503, msg: 'Service Unavailable'. Retry in 20 second(s).
I swapped out the username for and the domain with to protect the innocent. Or maybe the guilty; we will see. From the command prompt I can ping BC-IPT-UPS. and I get a response from the CUPS at the correct IP address.

Similar Messages

Songs playing on one computer, but not on others.

I use my iPod on three different computers (Home/Work/brand new laptop). I recently upgraded my iPod from original 80gb to new Classic 160gb. Before I purchased my new iPod, I transferred my whole library (about 50gb)from my iPod onto my new laptop(using transfer software). Then when I purchased my new iPod I synced the whole library to the iPod. The problem is that when ever I connect my iPod to my work or home PC some songs have an exclamation mark next to them (and they don't play). So when I went to replace the "exclamation marked" songs from the laptop (where the whole library exist), I had NO exclamation marks. So my question is why do the songs play on one computer but not the others? Please help!

It looks alot like the problem we had when we couldn't resolve the CUPS server FQDN. But the desktop and laptop are on the same subnet and use the same DNS servers. I can ping the CUPS server by FQDN from the command prompt on both
2010-02-11 14:57:46,319 [0x000016f4] INFO LCWabiAccount - (WABIMSG_ACCTINFO) acct SLOT 0 - CUPS (@) (0x0186a368), instance=54, proxy=BC-IPT-UPS.:5060(TCP), reg=false, pres=true, SL=false, KPML=false, CiscoKeepAlive=false
2010-02-11 14:57:46,319 [0x00001394] WARN LCIsuaLog - (WABIMSG_SDKMSG) CSuaCallControlManager.Singleton.Asynchronous::CProxyRegistrationHelper::RegisterWithNextProxy[2852] - Order of routing attempt: :5060(TCP)>. Attempting to register to
2010-02-11 14:57:46,319 [0x000016f4] INFO LCWabiSinks - (WABIMSG_REGSTATE6) ********* CUPS (@) (slot 0) REGISTER STATE: Registering... *********
2010-02-11 14:57:49,787 [0x000016f4] INFO LCWabiAccount - (WABIMSG_ACCTINFO) acct SLOT 0 - CUPS (@) (0x0186a368), instance=54, proxy=BC-IPT-UPS.:5060(TCP), reg=false, pres=true, SL=false, KPML=false, CiscoKeepAlive=false
2010-02-11 14:57:49,787 [0x000016f4] ERROR LCWabiSinks - (WABIMSG_REGSTATE11) ********* CUPS (@) (slot 0) REGISTER STATE: FAILED!! code=503, reason=Service Unavailable *********
2010-02-11 14:57:49,787 [0x00001394] ERROR LCIsuaLog - (WABIMSG_SDKMSG) CSuaCallControlManager.Singleton.Asynchronous::CProxyRegistrationHelper::onFailure[3561] - Failed to register! error-code: 503, msg: 'Service Unavailable'. Retry in 20 second(s).
I swapped out the username for and the domain with to protect the innocent. Or maybe the guilty; we will see. From the command prompt I can ping BC-IPT-UPS. and I get a response from the CUPS at the correct IP address.

"No connectivity with the server" error for one document but not the other, in the same document library

We have a number of users all of a sudden getting "No connectivity with the server. The file 'xxx' can't be opened because the server couldn't be contacted." errors trying to open MS Office docs (Word, Excel, etc.) in SharePoint with IE,
just by clicking the link and selecting the "Read Only" option. If they select the "Check Out and Edit" option, they can open the document no problem. One of my customers gets the error on one document but not the other, in
the same document library! The older document (a weekly report) was copied and renamed as per standard procedure. She can read the older document, but not the new one.
It is definitely a profile issue, as other people have logged onto the machines of the users with problems and do not get the error. We have also renamed people's c:\user profile folders and the corresponding Profilelist registry entry and the newly
created profile does not experience the error for these people. Renaming the profile back restores all their personal settings but the error reappears. When we copied the old profile's folder structure into the new profile, many of the user settings
were restored (but not all, like Dreamweaver settings) but the error did not appear. We think that the system folders files (like AppData) weren't totally copied over so we're going to run another test using xcopy. We are rebooting between
logons to make sure all files are unlocked.
The laptops and computers are mainly 32bit, Win7 Enterprise running IE9 and Office 2010 Professional Plus, but there's a few 64bit machines as well. The SharePoint farm has 1 WFE, 1 App Server running search and CA, and a shared database server running SQL
2005 SP4. SharePoint is 64bit MOSS 2007 with the latest CU.
We've checked the logs on the client as well as on the server and there aren't any helpful entries. We've also run Process Monitor, also with no helpful entries. We're planning to run something like Fiddler next.
It's not everyone, because there are many people are accessing the SharePoint system and the same files. It is also not a permission thing, as we've tested by giving the users elevated permissions with no changes. One person experiencing
the errors is a Site Collection Admin. That same person ran a test where I coped a simple Excel file into a Document Library which contained a problem file. They were able to open it Read Only no problems that day, but the next day, the same
file gave them an error. In their case, they usually get a "xxx is not checked out" error and only occasionally get the "No connectivity with the server" error.
We've tried lots of things including:
Deleting IE cache
Deleting SharePoint Drafts and webcache folder contents
Running IE without add-ons
Upgrading and Downgrading IE
Uninstalling and re-installing IE
Reinstalling our SSL certs
Repairing Office
Removing and then adding back in the Microsoft Office "Microsoft SharePoint Foundation Support" Office Tool
Deleting all HKLM and HKLU Office registry settings
Toggling IE Compatibility Settings
Toggling the IE Automatic Logon option
Toggling the location of checked out files
Adding the site in the trusted sites list
Adding the site to the WebClient\Parameters registry locations
Making sure the WebClient service is started
Rebooting the machine (lol :)
This is becoming a serious issue, not just because of the inconvenience for the users having to check out every document they want to read, but we have some files with macros that open up other documents to run which are now failing. There aren't
"check out" workarounds for some of those macros.
We're planning to open a ticket with Microsoft, but I'm throwing it out here first in case someone has run into this before, or may have some suggestions on what to try next. Thanks!
-Richard.
PS I think this needs to be in the "General" forum instead?

It took three days of dedicated troubleshooting, but I have found the cause of the errors, and a couple of fixes. It helped tremendously that my own machine was throwing the error. I have scheduled a couple of users to work with me to test the
various fixes, to see which one works best, so the story isn't over yet.
I had backed up my c:\users profile folder and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList registry key so I could restore my profile after I was done. I made a copy of the profile folder and was using that for awhile,
but then made another copy where I had deleted a lot of content out of it so that the copies would go faster. Since a newly created profile did not have errors, I was trying to copy back as much of the profile as possible to make it easier for our users
to get back to work. Instead of blowing away their profile and starting from scratch (which we know worked) I wanted to narrow down what was causing the error and just skip that from the restore. The concept was to keep as much as the users profile
in tact (application settings, etc.) not just restoring their desktop and My Documents folders.
When we first tested a few weeks ago, simply copying the folder contents didn't reproduce the error. I then tried xcopy, but got the "can't read file" error. Then I tried robocopy, and ran into the "junction" problem.
I went back to xcopy, and found that placing the excludes.txt file in the windows/system32 folder eliminated the error.
So the process went as follows:
Reboot and log into the machine as another user
Delete the profile and associated registry key
Reboot and log into the machine as the affected user, creating a new profile, and there is no error
Reboot and log in as the other user
xcopy the contents of the skinned-down backed-up profile to the newly created profile
Reboot and log in as the affected user, and the error occurs
Repeat the above, but add items in the excludes.txt file to see what, when eliminated, causes the error not to appear in the last step
I eventually found that skipping the c:\users\<profile folder>\appdata\local\Microsoft\office\14.0 folder allowed the entire profile to be copied over without the error occurring. That was strange, because we've cleaned out the cache folders
before which didn't fix the issue.
So I went about it the opposite way, and tried to delete the 14.0 folder from the restored profile, and after reboot, the error still occurred.
What eventually worked was deleting the 14.0 folder and copying over a 14.0 folder from a newly created profile!
One way to do this was to:
Reboot and log in as another user
Rename the c:\users profile folder
Rename the appropriate [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList] registry key
Reboot and log in as the affected user, confirm that there is no error
Reboot and log in as the other user
Copy the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder to the other user's desktop
Delete new profile folder, and rename the backup to be the production folder
Delete the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder and then paste the 14.0 copy from the desktop
Reboot and log in as the affected user, confirm that there is no error
We've tried this on a couple machines and it works. I had to run Windows Explorer as Administrator to access the other profile's folders.
We've also successfully copied a 14.0 folder created by one profile on one affected computer over another profile's folder on another computer, eliminating the error, so we're trying that first, as that is fewer steps.
We may attempt to script this, but the self-help instructions are only 5 lines long:
Reboot and log into the affected computer with another account
Go to <link to location of 14.0 folder on network> and copy the 14.0 folder
Run Windows Explorer as Administrator
Go to c:\users\<profile folder>\appdata\local\microsoft\office and delete the 14.0 folder, and paste the copied 14.0 folder (trying to overwrite it makes Win7 want to merge the folders)
Reboot and log into your normal account, and confirm the error is gone
I'll come back and report after we go into the field with this fix, but after the few tests, I am cautiously optimistic that this is it.

Why is home sharing showing up on one computer but not the other?

My homesharing is showing up on one computer but not the other! They are both under the same account and both iTunes are up to date. Unfortunatally, of course its showing up on the computer that I dont need it on. Please help me! Thanks!

It could be a firewall issue. Try disabling the firewall and see if that helps.

"printer is offline" appears on one computer but not the other (both windows 7)

printer is offline" appears on one computer but not the other (both windows 7)

This is pretty common to see when your firewall kicks in and blocks certain communication paths the printer takes.
Here's a list of ports and programs that when allowed through the firewall, will restore communiction.
Ports to open:
UDP ports: 427, 161, 139
TCP ports: 9200, 9220, 9290, 9500
Programs to allow:
hpiscnapp.exe
hpoews01.exe
hpofxm08.exe
hposfx08.exe
hposid01.exe
hpqkygrp.exe
hpqste08.exe
hpqtra08.exe
hpznui01.exe
hpzwiz01.exe
SLP_Service (also known as UDP 427)
Have your security software provider walk you through allowing these items through your firewall.
If this does not fix your issue, it is most likely an issue with the driver configuration. Your router may have assisgned the printer a new IP address and this can be changed in the properties of the existing driver.

Home sharing library loads on one computer but not the other

I have turned on Home Sharing (using the same account for both) on two computers. One of them loads the other's library, but the other either continually says it is attempting to load, or immediately reverts back to the normal Music library screen.
I have spent several hours searching the Internet to find suggestions but nothing seems to be working:
I have downloaded the newest version of iTunes
I have tried setting up a new account, de-authorising the computer on all accounts except the new one
I have turned off the sharing located under the Preferences tab
I have made sure that iTunes is not blocked by a firewall
I have checked that the Bonjour service is running
I have tried turning everything off and starting all over again
I would welcome a new solution! Thank you!

It could be a firewall issue. Try disabling the firewall and see if that helps.

Ipod works on one computer but not the other?

Can someone please help me? My ipod works on my laptop but not the desktop. When I plug the Ipod into the desktop it sometimes shows up in Itunes but says it's corrupt. Which it obviously isn't because it works fine on it's own when not plugged into a computer and it works fine when I plug it into the laptop. Also when I looked in my computer the Ipod would show up as drive j and it would flash on and off. Well, I tried plugging the Ipod into a different port and that worked as far as drive j stopped flashing on and off. I tried changing the drive name and it wouldn't let me because it always went back to drive j even after I changed it to drive z. Itunes is playing music and is up to date. I have Windows Vista Home Premium 64 bit. Please help.

Well start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Patrick

HT204187 outgoing mail rejects password on one computer but not the other

The mail program says the outgoing mail password is incorrect on wife's desktop computer, but mail works from her iPad.

I, too, have the same problems as listed above. I have changed my password in my mail account several times. Each time my iPhone and iPad accept the new password and is able to send/receive mail. My macbookPro rejects it each time. I have tried deleting it from keychain...still did not fix the problem. Any other suggestions?

Home sharing shows up on one computer but not the other. Help

I am trying to use home sharing it shows up on my older computer but no home sharing on my new computer. Using the same apple id for both. I need help.

It could be a firewall issue. Try disabling the firewall and see if that helps.

TS2972 Homesharing shows up on one computer but not the other one.

Homeshare shows up on my desktop but not my laptop. I can acces the laptop library from the desktop fine but the desktop does not even show up on the laptop. Both iTunes versions are the most current. I have tried turning Homeshare off and back on and closing and reopening iTunes. No luck. I have checked firewall settings. Desktop has windows vista and laptop windows 7. Any suggestions?

EDIT:
After turning homesharing on and off, closing and reopening iTunes, and waiting, it finally connected. Oddly there are two libraries showing up. Anyway, problem solved for me! If only I could delete this question now, haha.

ICal Subscription Works On One Computer But Not The Other

I subscribed to a web based iCal subscription. The subscription refreshes on my Mac Mini but not on my desktop, which is connected to my iPhone. The iPhone therefore doesn't get the subscription contents either. I've tried deleting and resubscribing but nothing works.

Hey Valenz0711,
That definitely sounds frustrating. There are a few different reasons it may not be working on the iMac (iTunes is not up-to-date, Firewall Settings). The following article may provide more information on a resolution:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Thanks,
Matt M.

HT201322 Will hiding songs hide them from all computers? Is there a way to delete a song off one computer but not the other?

My mom & I share the same iTunes account and we finally have seperate computers. If i hide songs from iCloud on my computer will it also hide them on her's? If it does, is there anyway i can hide/delete some songs off my computer but keep them on her computer because I don't want her music on my compute but i don't want to repurchase everything i have....

Try restoring your iPod. Restoring will erase the iPod's hard drive, reload the software and put it back to default settings. it won't remove anything from your iTunes library. Once the restore is complete follow the on screen instructions to name the iPod and automatically sync your songs and videos onto the fresh installation. Press Done and the iPod will appear in iTunes and start to sync. If you want to update manually or using selected playlists uncheck the box beside the sync automatically instruction and press Done, it will default to manual mode and you can choose whatever setting you like: Restoring iPod to factory settings with iTunes 7

How do you get the sharing taskbar on iTunes? I have it on one computer but not the other and need it to transfer songs! Help!!

Whilst transferring songs from computer to computer, I went onto the old computer and enabled home sharing so that now both computers have home sharing and I 3was about to select which songs I wanted to tranfer, but I do not have the sharing taskbar on the left side of the iTunes page! I don't know where it is and whether I used to have one, but I really need help finding it!

Whilst transferring songs from computer to computer, I went onto the old computer and enabled home sharing so that now both computers have home sharing and I 3was about to select which songs I wanted to tranfer, but I do not have the sharing taskbar on the left side of the iTunes page! I don't know where it is and whether I used to have one, but I really need help finding it!

Connection issues with one computer - but not any other computer or iphone

I have a strange problem…. well, really it is my friends/co-workers problem, but I am his sponsor so I feel I need to be there for him.
We are both school teachers - and to help us in the eduction of our students we have created a wireless network (hidden so we don’t get caught!) that we can use in our area of the building. We have had it for several years and we have both hooked up to it regularly using our laptops and our ipod touch/iphone. Just recently my co-workers computer stopped being able to access the internet through the airport. We checked the settings, threw out the settings and re-entered them. Turned off the airport, turned it back on - typed in the network settings, connected - but no internet. We ran disk utility and repaired disk permissions. We have even gone as far as to create a new user…. still no luck. I have shut down and restarted the airport at school, still the issue remains.
He can see the shared disk attached to the airport, he sees my itunes library, I see his - and the rest of the teachers in the school see both of ours (we are music teachers, so our libraries are rather extensive!) and are constantly listening to our shared libraries. We know he is connected to the network, he just cannot access the internet. However, when he plugs in to the network (same settings) via ethernet - there is no problem he gets right into the network.
We both have airports at home - and we both have no problems connecting at home.
There are only two things that have happened since we noticed this problem… 1) is Snow Leopard - we believe the problem started AFTER that upgrade. and 2) we just got a new iMac Lab (I am teaching a new class - Audio Engineering this year) and in the lab I put a legal Airport - but that one IS NOT connected to the school network at all - it just allows all of the iMacs to access the shared hard drive (easier than running cable). This airport (new one - two channel) sits between his office and the old airport (single channel) that we use to access the internet and school network. I don’t think this is the problem as I have turned off the “new” airport and the problem remains.
Any ideas or suggestions would be greatly appreciated!!

Hi,
Sounds like you had the same problem I had, which I resolved:
http://blog.irreverence.co.uk/?p=467
Hope it helps.
Kenny

My home share is not working i have tried everything it works on one computer but not the other help!

I have tried uninstalling and reinstalling itunes i have tried messing with my avast and I cant get anything to work please help me! it works on another computer in the house but everytime i try to click on his library it says it loading his library and then stops and goes to my music. plz help!

When normally powering the phone, there would not be a loading bar, you would just see the Apple logo. You can try a reset of the phone, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.
You can take the phone to Apple, by making an appointment at the Genius Bar to have the hardware checked. Apple handles warranty and post-warranty issues, not Verizon. Have Apple look at the hardware to see if there are any problems.

CUPC 503 error on one computer, but not on others...

Similar Messages

Maybe you are looking for