CUPS CUPC Desk Phone control & features

Question

Hi,
We are doing the POC  with CUCM , CUPS , OCS RCC integration. I want to clarify some of the features using Desk phone control.
CUCM - 7.1.2
CUPS  -8.0.0 , CUPS 7.0
OCS R2
CUCM CUPS are integrated and features soft phone , desk phone , IM , IPPM , LDAP are working fine.
1) In desk phone mode , CUPC A is call with CUPC B ( soft phone or Desk Phone) . In that time CUPC C will able to the Phone status of CUPC A
such as Busy , Idle  like the Presence status in the phone ?
2) In the OCS RCC  i'm able to call from the MOC to the Phone , but for incoming call there is no pop up from the MOC ?
3) OCS FQDN should be resolved in the CUPS ? ( test.domain.com)
4) From the MOC is it able to see the User Phone status as mentioned in the 1st Point.
Thanks

Answer 1

1) DNS entry is really required in the CUPS towards the OCS server (  ex ocs.lab.com)
[Michael] Technically, it will work without DNS.  Tweaking might required.  Since you already have OCS entry in DNS, you may just point your CUPS to the DNS server.  That'll make thing's easier.
2) When the incoming call to the RCC phone , OCS  will pop up the Incoming call to the MOC.
[Michael]Yes.
3) How important  MOC  RCC plugin we have to install in the MOC? how its work with MOC ?
[Michael] MOC RCC plugin is only required when the Line URI in Active Directory cannot uniquely identify a phone device and a line.  For example:
Scenario 1: shared-line across multiple devices
Line URI is "tel:1234;phone-context=dialstring".  If there's only one phone with DN 1234, you don't need the plug-in.  Otherwise, you may
a) Use the plug-in to choose the phone you want to control.
or
b) Change the Line URI to "tel:1234;phone-context=dialstring;device=SEPAABBCCDDEEFF" (then you don't need the plug-in)
Scenario 2: same DN in different partitions
Line URI is "tel:1234;phone-context=dialstring;device=SEPAABBCCDDEEFF".  If there's  only one line on phone SEPAABBCCDDEEFF with DN 1234, you don't need the plug-in.  Otherwise, you  may
a) Use the plug-in to choose the phone you want to control (even though there's only one device)
or
b) Change the Line URI to  "tel:1234;phone-context=dialstring;device=SEPAABBCCDDEEFF;partition=partition1" (then you  don't need the plug-in)
Michael