Curve 8330 Trackball

My trackball rotates all directions easily; however, the cursor on the screen does not respond readily in left to right motion and not respond at all upward.  I just purchased this unit.  Any suggestions other than taking it to Verizon for repair?  I purchased the unit from a reputable dealer on ebay.

Hi V1nom
Welcome to BlackBerry Support Community Forums
Please go through this Knowledge Base Article and follow the Suggestion and see if that help in resolving your problem with your trackpad.
KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.
So please try it and let us know how it goes.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

  • Curve 8330 trackball fell off

    My bb curve 8330 trackball fell off, I need to how to use my kepad to highlight and to move up and down and side to sides. Please help

    Did it happen after installing any software, even from the blackberry app world, if so remove that app, also make sure you have enough space free on the device.
    I had this prob, removed the app and all good since then.

  • BB Curve 8330 Trackball issue

    Greetings all - I've been having an issue related to my BB Curve 8330. When I roll the trackball, it works fine when it's moving left to right, right to left and moving up. But, it will not scroll down. I've removed the battery to try and reset it, have also used "dust off" to try and blow out any dirt that may have lodged in the ball. All to no avail...It feels like it's "sticking" when I scroll down. Any thoughts as to what may be wrong and how to resolve the issue? In advance, thanks!

    Hello landmark54,
    The following article may help regarding your trackball:
    http://www.blackberry.com/btsc/KB14168
    If not, you may want to contact your point of sale for options.
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Blackverry Curve 8330 trackball problem *Help*

    Hello, I'm having issues with my trackball is there anyway to fix it? Would it be a lot of money to fix this or no?

    Hi V1nom
    Welcome to BlackBerry Support Community Forums
    Please go through this Knowledge Base Article and follow the Suggestion and see if that help in resolving your problem with your trackpad.
    KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone.
    So please try it and let us know how it goes.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • IGo Stowaway Ultra-Slim Bluetooth Keyboard Driver for Curve 8330

    I just got the IGO Stowaway Ultra-Slim, my Curve 8330 can see it under discovery, and asks for code, I type in 123 enter and 123 on the keyboard and no response,, I have been been following all sorts of links but no luck, The IGO Site (thinkoutside) is terrible and advises they have discontinued support for their keyboards.. 
    HAS anyone been sucessful getting the two devices to link up?
    If I don't get it to work, I am putting it back on EBAY,,,  
    Thanks in advance
    D

    Hi...
    In the quick setup here are the bullets....
    Configuring the keyboard:
    1. From the BlackBerry main screen, launch the Stowaway Keyboard application.
    2. Select Yes at the "Enable Bluetooth?" prompt.
    3. On some BlackBerry devices, when launching the Keyboard application, you may see an
    "Insufficient Permissions" status. In this case, it is necessary to change the BlackBerry's
    application permissions for the Stowaway keyboard application. The following permissions
    must be set to "Allow": Bluetooth, Interprocess Communications, Device Settings,
    Keystroke Injection, and Security Timer Reset. If any of these options are set to "Deny",,
    the keyboard application will provide an "Application Permissions" button that will take you
    directly to the Permissions screen. The options will have already been set correctly for you, you
    need only Save them with the BlackBerry "Save" menu option. (Note: If a "Device Options"
    button displays instead when you launch the Stowaway Keyboard application, you will be given
    manual instructions for setting and saving these permissions.)
    4. Once the Application Permissions have been saved, place the keyboard in Discoverable
    mode by simultaneously pressing the <Ctrl> <Left Fn> <Right Fn> keys on the Stowaway
    Ultra-Slim Keyboard. This is indicated by the Keyboard Status Light (above the <T> key),
    flashing green once per second.
    5. Within the Stowaway application, select "Connect to Keyboard" from the menu.
    6. If prompted, enter the numeric-only passkey of (1-9 digits of your choosing) on the
    BlackBerry device using the dialpad, and press the Trackball or Track Wheel button or the
    <Enter> button.
    7. Type the same passkey on the keyboard using <LFn+numbers> using the number row, and
    press <Enter> on the Stowaway Ultra-Slim keyboard. If the passkey process succeeds, the
    keyboard should be connected within a few seconds.
    8. You may receive a prompt to "Allow connection to a local port?". Select "Yes", and the
    driver will be available for connecting to your Blackberry.
    Message Edited by hmeister on 10-12-2008 09:04 PM
    +++++++++++++++++++++++++++++++++++++++++++++++++
    If successful in helping you, please give me kudos in my post.
    Please mark the post that solved it for you!
    Thank you!
    Best Regards
    hmeister

  • My New Curve 8330! (few questions from a noob!)

    So I finally got the Curve 8330 - I had been waiting all this time for the Thunder but decided yesterday that if my fingers are too fat for an iPhone, then they will be for the Thunder as well. Anyways, I LOVE the Curve thus far...just a few questions.
    #1) Do the "messages" and "[email protected]" icon serve the same purpose? If so, which I think they do, how do I filter the "messages" icon so that ONLY my incoming SMS messages are shown??? As of now, the "messages" icon is cluttered with e-mail, SMS, bb mesanger & voicemail! I HATE THAT! I'd rather keep it clean and organized so that If i wanna view my SMS messages, I click on "messages" If I wanna view my bb messanger messages, I click on the bb messanger icon, If i wanna see my e-mails, I click on the "[email protected]" icon and so forth. Is there a way to filter it this way???
    #2) When I send an e-mail, I automatically get THAT e-mail sent back to me! How do I disable this function? I have no need to recieve in my INBOX the e-mail I just sent out.... I tried going into "Messages->options" and turning the "hide sent" to "ON" but this problem still occurs...... Any help on that?
    #3) I have this stupid "Facebook" icon in my menu, how do I delete this permanently?
    Thanks everyone, I'm sure i'll have more questions as I'm readin through! 

    Yes, when you go into your messages and hit the menu key and select options and general options. Email and sms messages should be set to separate. Hit the back key to the right of your trackball to save. If you do not see an icon now just for sms and mms, do a battery pull. Take the battery out with the phone on and leave it out for 30 seconds. Replace it and allow the phone 1-3 minutes to reboot does the icon appear now?
    ~Lorrie~ Master of All Things Blackberry!

  • Can't open picture attachment​s on BlackBerry Curve 8330

    I just traded my Pearl 8130 for the Curve 8330 yesterday.  While I think I made the right decision, I'm a little annoyed by the fact that for the most part, I can't open email attachments.  Keep in mind, this is when I actually use the Internet Browser to access my various accounts.  In other words, I'm actually going to www.gmail.com and www.hotmail.com.  When I get into my Hotmail, it'll show the paper clip signifying an attachment but won't give me any sort of option to open it.  It just lists the file name(s) and that's it.  When I go into my gmail, if I've got an email that only contains one or two pictures it'll usually open those.  But any more than that and it's the same deal with Hotmail, except that it'll actually have the "6 Attachments" link that I can actually click, but when I do it just lists the file names in regular type and there's no option whatsoever to open them.  It doesn't open any kind of thumbnail either.  
    It's kind of a bummer to me because I have a lot of saved pictures in my email accounts that I'd like to save on my phone as well.  If all BlackBerrys are like that, I'll just deal with it and shut up.  When I get email attachments in the accounts I've set up to go directly to my BlackBerry I can always open them, so maybe this is just normal for BlackBerrys.  But if mine is actually having a problem I'd really like to get it fixed.  If that's the case, does anyone have any suggestions as to what I can do?  I already resent Service Books and took the battery out and put it back in.  That's all I've tried so far.  If all else fails I can just take it in to Alltel to have it looked at but it'd be nice to avoid having to do that.    I know there are other ways to go about this... I can always just manually move them to my phone's memory card from the computer and stuff.  Getting them directly from my email would just be a little quicker.
    Thanks, everyone!

    Blackberry browser isnt exactly the same as a browser on your PC. It has limitations, such as sizes. when you added the email to your BIS account its now mail on your device which is the primary function of a blackberry. when using BIS or BES emails, they are designed to truncate if too big, but if you wish to look at more it gives you that option. www.hotmail.com is not designed to accomodate blackberry. Your best option is to stay to the BIS email option.
    Not to mention it uses less of your data bandwidth to use BIS email rather than browsing to www.hotmail.com

  • Google Maps no longer works for my Verizon Blackberry Curve 8330. What is wrong with Google???

    For the past 11 months, Google Maps and Gmail have worked wonderfully with my Verizon Blackberry Curve 8330. Tonight, all of it stopped working. I tried to load Google Maps and failed. Kept getting the error message "Network Unavailable, blah blah blah". I tried restarting the phone, removing and reinserting the battery, until I finally uninstalled Google Maps. Now when I point my browser (OperaMini) to m.google.com to download and reinstall Google Maps, it says "Sorry the Google Maps application does not work on your 8330." This makes NO sense. Why would Google suddenly remove support for my phone? Is there a work around? Before uninstalled, I tried all sorts of tricks with editing permissions to no avail.
    Also, Gmail is refusing to check mail, occasionally saying that a data connection is needed. That also makes NO sense as I have great phone reception.
    My internet (OperaMini) and normal calling and texting capabilities are unaffected.
    In conclusion: Is there ANY WAY to get these Google applications to reinstall and work on my phone? Or has Google screwed me over? Any help would be tremendously appreciated!
    Thanks,
    Hyun
    Solved!
    Go to Solution.

    Yes there are some issues with data connection with all carriers.
    Major outage!
    So grab a favorite beverage and wait it out.
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Curve 8330 not being recognized by the Mac Blackberry Desktop Manager . . .

    I just downloaded the Mac version of BDM.  It's a long time coming, but I'm glad that it works.  I have a Pearl that was easily recognized by the software and easily synced with all my data.  However, I also have a Curve 8330 that will not sync.  In fact, when plugged into the USB port, the BDM doesn't even see that the 8330 is plugged in, it still sits there asking, "To beging, connect your device to your Mac using the supplied USB cable."
    Any suggestions on what to do?
    Thanks.
    UPJ

    I would suggest, first off, rebooting the Curve.
    With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. 
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Can't transfer calendar: Palm Treo to Curve 8330

    I've been helping my husband switch over from his Palm Treo 600, using Palm desktop, to new BB Curve 8330. A salesman transferred name and tel #s only.  I've managed to switch most of his Palm into Outlook, and sync'd Outlook with the BB.  The only problem now seems to be that the calendar is not syncing over to the BB. Suggestions???
    I have tried to sync setting configurations several different ways: to sync all or calendar only, to have Outlook override device, and two way.  Nothing will get the calendar over to the BB, although all his addresses and tasks are there now. Help!
    TIA,
    Michelle (for Chuck)
    Solved!
    Go to Solution.

    Hi,
    Outlook 2003 and desktop manager v.6 will be perfect!
    Yes install the main email address on the Blackberry to match Outlook.
    On the Blackberry you get a calendar for each email address you use.
    Only one can be synchronized with the Outlook calendar.
    You can go to Outlook, tools, email options and make sure of the default account.
    Then on the Blackberry from the home screen, options, advanced options,
    default services. Use the main email options CICAL is the calendar and CMIME is the email.
    By placing them as default you then sync email address to email address calendars.
    Make sense?
    Let me know if you need anything else!
    Thanks,
    Bifocals
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • How to send chinese sms on CDMA phones (Curve 8330)?

     How to send chinese sms on CDMA phones (Curve 8330)?
    req upgrade next new OS <4.6?!>

    You may want to try Skype.

  • Camera Problem with Curve 8330

    Hi - I have a Curve 8330 and the camera has recently started acting strange. When I look at the screen to take a picture, the image is "posterized" (ie, it looks like an Andy Warhol poster, with strange colors).
    I can find no setting to fix this...I have also tried both a hard and soft reboot, with no luck.
    When I take a picture while looking at the "posterized" screen image, it does not save it, even though I have plenty of file space left.
    Help! :-)

    I am having the same issue as well (and done the same things), and have not been able to find anything either.  I am not sure if this is now a hardware issue and not a software issue.

  • New verizon curve 8330 missing browser

    Hi,
    This may sound like s dumb question, so my apologies.  I just activated my new (well old, but new to me) Verizon Curve 8330 and it does not have a browser app.  I tried to go to opera to send me a download link, but even with that I can't get my phone to go to it.  I did perform a security wipe before I activated it.  I can't seem to find a browser to download to my computer to install through the desktop manager either.  What am I missing?
    Thanks,
    Solved!
    Go to Solution.

    Hi and welcome to the forums!
    Are you sure your data plan is in place? How did you activate it?
    Lets try this:At the home screen go to the connection icon,click on it,
    and go to service status, click on it, menu key, select diagnostic test, select
    run. In the course of the test the phone your data access will be checked and
    a registration request will be sent. After the test completes you can read the categories
    and see if a PIN test worked, and registration request was sent successfully.
    If the test fails I would call the carrier and have them verify you plan,
    If the test is successful they the following:
    Go to options/ advanced options, Host Routing Tables, click to enter. DO NOT click on any listing.
    Press menu key, and select register now.
    You will get a verification email. Then go to email settings and send service books.
    You will get an confirmation of setup for each email account.
    After this is complete, do a battery pull to reset the device.
    Let us know now it goes!
    Thanks,
    Bifocals
    Sending service books:
    http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/788117/1166305/1...
    S
    Website for Verizon BIS
     https://bis.na.blackberry.com/html?brand=vzw
    Message Edited by Bifocals on 05-08-2009 08:52 PM
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Upgrade os for BB curve 8330

    New to this: Is there a new OS for curve 8330. I have 4.5.127 now. Nt sure if new version out yet. And if so how do I get it OTA?

    Hi there!
    FYI -- you've posted this to the Welcome forum...not usually for direct assistance. But, don't double-post, we will have this moved momentarily to the correct place:
    http://supportforums.blackberry.com/rim/board?boar​d.id=8300
    That way, the right experts will have the best visibility.
    In the meantime, check your carriers download page -- they control the device OS release for their customers.
    http://na.blackberry.com/eng/support/downloads/dow​nload_sites.jsp
    Good luck!
    Message Edited by sdgardne on 09-07-2009 02:59 PM
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • BB Curve 8330 that chirps

    I have a BB Curve that chirps when I am in the middle of a call.  It doesn't matter if I am using my handset, if it is on speakerphone, or if I am using my bluetooth. Verizon sent me a replacement phone and it is still doing it.  Is anyone else having the same problems>

    Hi,
    The problem you describe was found to be an error with the software on your phone.  See the thread at http://community.vzw.com/t5/BlackBerry-Devices/High-pitched-sound-beep-while-on-calls-on-BB-Curve-8330/m-p/169248#M13360
    Doc

Maybe you are looking for