Custom Adobe forms do not display for Certain users

Custom forms were created and the majority of users can
display them. Some users are not able to display forms
unless you give them a new user ID. Role for all forms are
attached to position, if the role is attached to the temporary user ID it works.  I am looking solutions or possible causes.
Using ECC 6.0.

Lolanda,
Do you know if your users that cannot use the forms have access to the ADSCerts view in the Key Storage service?  Check out slide 26 in the below link:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/b08aaa7b-b2f3-2a10-5591-f472a273b90a
-Matt

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