Custom Document Properties Don't Transer to Document Information

I've got an MS Word 2003 document that I've added a number of custom document properties to. I converted the document to PDF using Acrobat Pro 8.1.2. The standard properties that were included in the Word file were transferred to the PDF file but none of the custom properties were transferred. I used the Standard conversion setting and the "Convert Document Information" checkbox was checked. Am I doing something wrong or does Acrobat only transfer the standard properties by design?
Thanks
Greg

Thanks for the response. The properties I'm referring to in the Word file are those found under File > Properties. The dialog box that opens has a "Summary" tab that includes a set of standard properties (e.g. Author, Title, etc.). The dialog box also has a "Custom" tab where you can add custom properties in the form of name/value pairs. So if I want to add a custom property I enter the property name (i.e. "File Number") and the value (i.e. "VTD0123456789"). I am using PDF Maker and not printing to the Adobe PDF printer (although I tried that too this morning and the properties still didn't transfer).

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