Custom Office desktop shortcuts deployed during change install show white

Question

I have created a custom MS Office 2013 .MSP file with the Office Customization Tool using the setup.exe /adminfile. Our initial push was just with Outlook 2013. This created a shortcut on the Desktop. This worked great.
I now want to change the customizations and deploy the rest of Office. I do this using the msiexec.exe /p new.MSP command with a new MSP file created adding the other Office applications. This works as expected too except the newly added desktop icons show
a blank piece of paper as an icon. The other shortcuts in the start menu folder work fine and these blank icon shortcuts on the desktop work fine.
If I try to modify the shorcut icons on the desktop the "Open file location" and "Change icon" buttons are grayed out.
If I rip out Office 2013 and then do a full install with a new .MSP file using the setup.exe /adminfile this correctly adds the desktop shortcuts with correct icons. I'd rather not uninstall and then reinstall.
It seems the problem is with the msiexec install method.
I have seen this post from a similar problem in Office 2007 install here:
http://social.technet.microsoft.com/Forums/office/en-US/8849cc08-cada-417c-9c91-c71610ec62cf/repair-custom-office-shortcuts-deployed-during-install-with-msp-file?forum=officeitproprevious
The registry fix did not apply as there were no registry subkeys named with a number from zero to 100 in the HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers.
Any other options to resolve this?
Thanks,
Bob

Answer 1

Make sure that Office icon are still located on the path %ProgramFiles%\Microsoft Office 15\Root\VFS\Windows\Installer\{90150000-000F-0000-0000-0000000FF1CE}
Please test to create a new shortcut from the program's exe file, then see if you may be able to change the icon of this new shortcut from the properties
Let me know the result above. Thanks.
By the way, some of 3rd party utility on the market may enable greyed out controls, I don't make the introductions here.
Tony Chen
TechNet Community Support