Customer inquiry workflow

Hi, guys
Is it possible to customize the email notification I receive in the customer inquiry workflow? The problem is that they all look the same when they come in and it takes time to hunt and peck and find differences.
It's be great if the email could have the name and email address of person making the inquiry, for example.
Any input, as always, greatly appreciated!!
jacqui

hi, Liam
Yes. I've done that. My client's request was to put the user's email address in the Subject line to make it easy to differentiate the Notification emails as they get stacked in Gmail.

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