Customer inquiry workflow
Hi, guys
Is it possible to customize the email notification I receive in the customer inquiry workflow? The problem is that they all look the same when they come in and it takes time to hunt and peck and find differences.
It's be great if the email could have the name and email address of person making the inquiry, for example.
Any input, as always, greatly appreciated!!
jacqui
hi, Liam
Yes. I've done that. My client's request was to put the user's email address in the Subject line to make it easy to differentiate the Notification emails as they get stacked in Gmail.
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How can I get my custom PS workflows to run correctly when I Retry them after a failure?
I have some custom PowerShell workflows in place that monitor for status changes to various work items and add Action Log entries as required. As an example one of these workflows monitors for newly created Service Requests and creates an Action Log entry
of the type "Record Opened" (script below).
param ( [string]$SRIDInput )
function Using-Culture
[CmdletBinding()]
Param([Parameter(Mandatory = $true, HelpMessage = 'The culture (language) to run the script in.')]
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[System.Globalization.CultureInfo]
$Culture,
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[ValidateNotNull()]
[ScriptBlock]
$Script
$OldCulture = [System.Threading.Thread]::CurrentThread.CurrentCulture
$OldUICulture = [System.Threading.Thread]::CurrentThread.CurrentUICulture
try
[System.Threading.Thread]::CurrentThread.CurrentCulture = $culture
[System.Threading.Thread]::CurrentThread.CurrentUICulture = $culture
Invoke-Command $script
finally
[System.Threading.Thread]::CurrentThread.CurrentCulture = $OldCulture
[System.Threading.Thread]::CurrentThread.CurrentUICulture = $OldUICulture
try {
if (!(Get-Module SMlets)){Import-Module smlets -Force -ErrorAction Stop}
$Server = "#######"
$EnteredDate = (Get-Date).ToUniversalTime()
$NewGUID = ([guid]::NewGuid()).ToString()
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ActionLog = @{__CLASS = "System.WorkItem.TroubleTicket.ActionLog";
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Using-Culture "en-US" {
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throw $_
We currently are experiencing the bug (#5) noted
here which prompted me to take a look at re-running any failed workflows to continue other tasks.
The problem is though that hitting Retry for the workflow doesn't actually submit the workflow request correctly. As far as I can tell it
is running again (it pops in a new entry in the Workflow status list), but no changes are made to the Action Log and nothing is associated with the Work Item.
I think what is happening is the $SRIDInput variable is not populated on the Retry or perhaps has odd data, which would let the script run but not actually do anything (the filter would return no results), I'm going to add a step into the
script to check if $SRIDInput is empty and fail if that's the case, I'll also write the variable to a log file before anything else happens, that should tell me pretty quick.
I wanted to know if anyone else has had trouble using Retry on custom PS workflows? Any tips? Anything obvious I am missing?
Update: After writing this I'm not sure it would actually fail silently with no valid input as theoretically the New-SCSMObjectProjection cmdlet wouldn't have anything to apply to, I'll update the script anyway and see what happens.What does the error details show? Retrying a workflow that fails rarely works the second time around.
http://codebeaver.blogspot.dk/ -
How to create publishing custom approval workflow will assign approvers.
Hi All,
I am new in sharepoint development.
I have a page library where we add artical page with different department
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need send to mail with based on selected department approval group
thanks in advance.Ok, what you're asking for is something that people do all the time, but you say you are new to sharepoint development... So...
Here's how you would do it in SPD:
http://blog.symprogress.com/2011/03/sharepoint-2010-dynamic-approvers-for-oob-approval-workflow/
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http://www.mpspartners.com/2011/10/SharePoint2010ApprovalWorkflowDynamicApprovers/
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ieDaddy
Blog: http://iedaddy.com
Twit: @iedaddy -
Assigning List Fields in a Custom Reusable Workflow
I am creating a custom Reusable Workflow and associating it with a Task List (base list) as well as another assigned Task List (associated).
I would like to assign the result of the "Assigned To" column to a "Workflow Variable" so that I can use this value for other Workflow operations as well.
However, I am having a hard time understanding how to perform lookups and assignments from lists in a Reusable Workflow. In List-based workflows, I know that I can simply use "Current Item" and that seems to address most needs, but I have
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I have attached a screenshot of value assignment from SharePoint Designer for your review. The result of this value assignment needs to be assigned to a workflow variable.
In my test workflow, the assignment of the field from the list never occurs (it is not logged in my Workflow History List), so I am sure something is wrong with the way I am using it.
Any direction and advice on how to accomplish this is greatly appreciated.
Thanks.Hi,
According to your post, my understanding is that you wanted to know how to use the lookup and assignment from the reusable workflow.
We could not get the “Assigned To” column in the reusable workflow.
As when we select the current item or current list, there is no “Assigned to” column in the reusable workflow.
We can only get the value when the user assigned by the workflow not assigned by the UI.
If you wanted to get the “Assigned To”, you can use the list workflow to achieve it.
I created a simple reusable workflow using a “Assign a task” action, we can get the assigned user as the below lookup, you can have a look at it.
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Jason
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]
Jason Guo
TechNet Community Support -
Attachments for a Custom Inquiry Form
Hi
i want to enable view only attachment image for a custom inquiry form
based on the standars Oracle apps table.
In the Oracle apps form, the attachment is enabled and users are able to use
the attachment functionality.
In the framework page, i tried adding the entity name and other primay keys, but it is not bringing up the attachments done through the standard forms.
Is there a way to do this. Adding new attachments from this Framework page works.I followed the exact steps as defined in the OA framework Development Guide.
I tried all the entity names as specified in the DEV guide(Lower , upper, etc) but it still doesnot work.
Adding new attachments work though. -
Custom BPEL Workflow and Content DB
Hi,
I am trying to register my custom BPEL workflow and trying to run from ContentDB default site, I can see that request in my request report but I can not see that process in BPEL Console.
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See BPEL Worl Flow and ContentDB
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Jigar -
Has anyone customized Invoice workflow in SRM
Hi Gurus,
I understood from the reply to my previous question that N step dynamic badi approvals is not possible for invoice document by standard SRM.
I would like to know whether has anyone customized invoice workflows in SRM to make them N step and dynamic. Please let me know.
Regards,
Sam KI don't hink so, check the sap help on N-level validation and check out the badi examples on validation.
Kind regards, Rob Dielemans
<a href="http://help.sap.com/saphelp_srm50/helpdata/en/8b/4fa9585db211d2b404006094b92d37/frameset.htm">http://help.sap.com/saphelp_srm50/helpdata/en/8b/4fa9585db211d2b404006094b92d37/frameset.htm</a>
Message was edited by:
Rob Dielemans -
Customized form/workflow in reconciliation
Hi!
I'm using IdM 7.1 and I have some troubles with setting up the reconciliation.
I have an authoritative AD resource and I need to have customized forms/workflows for spreading changes detected on this resource to IdM and other resources. I would like to use reconciliation, but I don't know where to define, which workflow/form is used for creating, updating or deleting user in reconciliation process.
I tried to define new ProxyAdmin with assigned customized UserForm and assign this ProxyAdmin to reconciliation process. But this seems to not work.
Thanks for your help.Hi
have you been able to solve this problem regarding the "User Form --- Workflow" relationship?
I am having the same problem at the moment; I've posted it here on the Forum, but have not received any replies yet.
I have created and customized user forms. But now, I am trying to create Workflows, which will act as a "continuation" of the entire process.
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How can this be done?
Thanks -
Hi Experts,
We are developing a customer master workflow, when ever customer master record is created the workflow will be triggered.
This triggering event is mapped to the change doc object debi.
My concern is i want to raise this event at sales org or company code creation level.
I tried doing this validation at check function module,however the record gets already created & updated in tables. So im not able to validate at this point.
Please advice , how can we achieve this.
Thanks in advance for your inputs.
Regards
KeerthiHi,
If you are using a Webdynpro alpplication ... then it would be easier.
There should be "Create" button. In the WDA this button is linked with a action-method.
Now write down the code to start workflow. You can use the following method to start a workflow.
SWW_WI_START_SIMPLE : General Task not required
SWU_START_WORKFLOW : General Task not required
SAP_WAPI_START_WORKFLOW : General Task Required
EWW_WORKFLOW_START : General Task not required
Now design the workflow as per your requirement ( single level / multiple level ). after all approval call a FM to save in the IT, if rejected this FM should not be called. You can also set up the notification to the initiating user to notify the approval/rejection by the approver.
Hoping that this might help you.
Thanks and regards,
SNJY -
Invoking Custom BPEL Workflow from ContentDB DocumentReviewWorkflow
Hi,
I am trying to invoke Custom BPEL Workflow from Contentdb.
I can see TaskActionHandler and DocumentReviewWorkflow instance created in BPEL using BPELConsole. This workflow is waiting for approval.
When I am login to worklist application I can not see task assign to me.
Also I can see from database that Messages not read by BPEL Process Manager.i.e I can see rows in IFS_BPEL_OUT_TABLE
After restarting BPEL P.M those data is still there.
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Thanks,
JigarJigar
This sounds like two separate issues with the 10.1.2.0.2 BPEL PM.
First, I had a problem with the BPEL process manager not consuming the AQ messages sitting in the IFSQUEUE. In order to consume the messages, I had to redeploy the BPEL process. This sounds like your first issue.
The second issue is the case sensitivity within the worklist application. There is a patch for this #4962149. The patch did not work entirely for our environment and I opened up a separate bug but there was never a fix supplied by the development group.
Good luck.
Nick -
Can we custom set workflow throttle and batch size in Office 365 SharePoint online ?
Hi All,
I am new to sharepoint online administration. I want to know that can we custom
set workflow throttle and batch size in Office 365 SharePoint online ?? likewise we were able to do in SP Farm environment using stsadm cmdlets.
Can we use SP Online management shell to do the same ?
Please help !!!Thanks for the reply...
But then how can I optimize my workflow against these properties in Sharepoint online site environment ?
Throttle
Batch size
Timeout
Workflow timer interval
AutoCleanUpDays ()
refer : http://www.codeproject.com/Articles/251828/How-to-Improve-Workflow-Performance-in-SharePoint -
Customizing seeded workflow steps
Hi Gurus,
While trying to open View Additional Invoice Details in Approver worklist getting error
"You have encountered an unexpected error. Please contact the System Administrator for assistance"
What can be the possible reasons.
Parasuraman
[email protected]Please see if these docs help.
How to create a custom copy of the seeded Purchasing PO Approval Workflow POAPPRV [ID 1270010.1]
How do you create a custom Workflow and get it to appear under the 'Identifier' column in Define Approval Style Form? [ID 338758.1]
Thanks,
Hussein -
Custom SRM workflow: task forwarded to last change author when approving.
Hi experts.
We encountered this strange behaviour when approving a Purchase Order, previously rejected.
More precisely: the PO is created by user A, user B rejects it, user C approves it, then the same workitem sent to C is forwarded to B instead of being routed to user D through the flow. I do not want this to happen.
Is there a way I can modify/customize this?
Many thanks.Short answer: Yes.
Longer answer: only you know which workflow template you are using. Is it a standard SAP template? If so, which one? Is it your own custom workflow? If so, you have to explain it if we are going to be able to provide any help.
I won't be surprised if your response is that you are using the standard workflow that you customize with release procedures. But I can't know that, so please (everyone) be specific and informative when you ask questions. The readers here may all have some workflow knowledge, but most of us are not very good at reading other people's minds.
PS: Version information can also be quite significant. In some cases there are big differences between e.g. R/3 4.6C and ECC 6.0.
If you have used the release procedure customizing it could be your customizing that causes the behaviour you have observed. Please give some more information about your current setup. -
Error in the backgrond step for custom leave workflow
Hi,
I have copied the standard workflow for leave module(12300111) and added a method to get the mail id , but when i executed it is giving the error with msg 'Dereferencing of the null reference'.
what do i have to do to avoid the prob
Thanks,
Krish.Hi Viji,
Yeah u r right, status is not passing because i have change the class name in the binding and put my copied class name, so it is not compatable with the standard class since i have added one custom class to it. so i have chaged the class names in all steps and replaced the standard class name.
Now i am facing the same old problem, workflow is started but showing errors in my custom added step, since it is having my custom class mentioned in the binding and it is not instatiating.
Please tell me how to instatiate the class and get the values from the methods in workflow.
Thanks,
Krish.
Edited by: kishore_krish on Oct 6, 2010 11:15 AM -
hi gurus,
what is the business object for create customer, how to solve this scenario.
pl help me
1) Create customer master
2) Change Customer master
3) Display customer master
4) When the customer master record is created it should trigger a workflow to another user for approval. Once approved, the customer master should be created in the system
5) When the system master record is being created, duplication check should be performed for name, city, postal code,email I'd etc.
regards
vijayHi Vijay
Since every business has different requirements, you should consider looking at the SAP-delivered workflows for customer creation first. They would provide you with a model upon which you could base your own workflow - or better yet, you may be able to use it out of the box
Have you taken the SAP Tutorials on Workflow? I think they are a must-do for anyone new to WF.
http://help.sap.com/saphelp_46c/helpdata/en/fb/135962457311d189440000e829fbbd/content.htm
Regards,
Sue
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