Customer opening hours not pulling...

Hi All,
Created purchase order & then delivery. But when I go in the delivery header-shipment tab - Ship to party and over there I can see
Delivery date but not the opening hours.
Its showing 00:00 - 00:00 and 00:00 - 00:00
I looked into the PRD example provided by the user - uploading point and opening hours are maintained over there.
I also tested in the same scenario in sandbox no openining hours pulling up.
This is happening only for France customers.

Hi,
agree with Murali
please go to shipping point and route to check whether 'time in hours/minutes' is maintained;
- for shipping point, please firstly setup working times, and then maintain pick/pack and loading time in hours/minutes
- for route, please maintain travel duration and transportation lead time in hours/minutes

Similar Messages

Customer Opening Hours Vs V_V2

Dear All,
We have special requirement, when a customer places order it has to take consideration in to the customer opening hours in to consideration, for example if the customer opens only on TUE and Thurs if he places order on Friday it has to give automatically TUE as delivered date, incase there is no stock we have standard 6 weeks date will be given by the system and this date also need to be the date of customer opening day.
This is all happing fine when we create the sales order with the fully stock, when there is no stock partial stock and when we have more than one schedule lien at sales order level it is working fine.
But when I Run the V_V2 for rescheduling the sales and stock transfer requirement transaction., that means in case if I have any stock coming in to my ware house before the date is given in the sales order schedule line, in the program it shows me confirmed date for the rest of the qty as goods received date + GR Processing Time From MRP1 from material master.
Here the problem is in this program it is not taking into consideration of customer opening hours from customer master.
This gives the new date just after the goods receive date, but I want customer opening hours to be considered that means if the customer is opened on TUE even though I receive the Goods on Friday I dont want to deliver on Monday I want the deliver date to be Tue only.
Any Idea how can I achieve this???
V_V2 (Standard)
The 'Rescheduling' program (SDV03V02) processes sales document items that are contained in the item directory for the material. It takes into consideration open items and schedule lines from stock transfer items, stock transfer scheduling agreements and purchase order requests (items only), referred to hereafter as stock transfer documents, for the materials.
Thanks & Regards,
Sundu

hello, friend.
try this...
1. first, define a customer specific calendar using t-code SCAL. this calendar can include the days the customer is open.
2. using XD02 or VD02, go to the Customer Master > General Data > Unloading points tab. in here, specify the unloading point and the calendar. (however, this may entail additional config on your part).
regards.
Edited by: jonathan yap on Feb 19, 2008 6:41 PM

Customer open item not cleared

Hi experts
For a customer open item,when deposited cheque in bank trough t code ff68
the line item remains as open but not cleared.
thanks in advance

Hello,
After the end of the process you should check the results in order to identify if the account informations were found in order to clear the item.
Regards,
REnan

Loans given - Customer detail does not pull through

We do a Loans given to a subsidiary using product 33A. On the status of the loan the customer detail is not automatically updated. The fields are greyed out, and payment methods arenu2019t allowed.
Any ideas?

Loans Taken works correctly.
The Business Partner we use has a role TR0100 Main Loan Partner and on the "Control Data" tab the box "Customer Assigned" is checked and the External Customer field is populated.
We use transaction FN1V to create the loan.
FNVD to disburse
FNVM to change.
When we use transaction FNVM to display/change a Pmt method can't be selected and the following warning get displayed:
"No customer assigned to the partner"
When we use transaction F110 to create a payment proposal the following error appear:
               Compay codes T001/T001 do not appear in proposal 05.08.2009 TEST2
                        Message no FZ003
                Diagnoses
                       No data exists for the specified paying company code T001 and the specified sending company code T001
                       in payment proposal 05.08.2009
                       TEST2
                System repsonse
                      The payment proposal cannot be edited
               Procedure
                      Check the flow trace and payment proposal list in order to determine why the specified
                      company codes are not contained in the proposal

Custom Application Configuration not pulling the data in E-Recruiting

Hello,
My requirement is to make some fields 'required', hide some buttons, change button texts & hide some columns in standard wd component (ERC_A_REQ_MGMT) delivered by SAP. So I created an application configuration and component configuration and did the layout customization. Now in the application I am passing this new configuration name with the parameter (sap-wd-configId)(......sap/bc/webdynpro/sap/erc_a_req_mgmt?sap-wd-configId=ZZERC_A_REQ_MGMT)
As this is a portal environment, in LPD_CUST, In the application parameters, I've used this parameter (sap-wd-configId=ZZERC_A_REQ_MGMT). The custom application is displayed, however, the data is not being passed to this custom configuration, so when I open a exisiting requisition from dashboard, this is shown as empty screen (like a new requisition), but when I take off this parameter from the lpd_cust, the standard app is working fine. Can you please help me understand why the data is not being passed to the custom application configuration?
Really appreciate your insights.
Thank you.

Hi,
We faced the same issue in SAP E-recruiting EHP4 solution. The reason is, the configuration which is assigned statically in FPM editor is loaded after the OVERRIDE_EVENT_OIF and thus discards all context nodes which have been already initialized. Afterwards, the context node of has no value anymore and the field on UI doesnu2019t display anything.
Remove the static component configuration in the FPM editor and use the following code in the wddoinit method of the view V_GEN_JOB_INFO. This assignment happens at the runtime.
data: lo_api_controller          type ref to if_wd_component,
        lo_pers_manager            type ref to if_wd_personalization,
        ls_configuration           type wdy_config_key,
        lt_config_table            type wdy_config_table,
        ls_config_header           type wdy_config_header,
        lo_fpm                     type fpm_s_runtime_info,
        ls_fpm                     type fpm_s_runtime_info.
      lo_api_controller = wd_comp_controller->wd_get_api( ).
     lo_pers_manager = lo_api_controller->get_personalization_manager( ).
     lo_fpm = wd_comp_controller->go_fpm->get_runtime_info( ).
    ls_configuration-config_id    = u2018ZERU_REG_REQ_MGMT_UIu2019 u201C Your Component configuration name
    lo_pers_manager->load_config_by_key( ls_configuration ).
   Thanks,
   S Rajkumar.
Edited by: Rajkumar S on Aug 24, 2010 7:54 AM

Customer open items not getting cleared using F-28 OR F-30

If I use F-28 OR F-30, to create in coming payments manually, when I do FBL5N for the Open items, I see that Customer Payments are still reflected in the Open items. I expect that since I made the payment against the invoice the Open items should be cleared, why is this not happening?

all right MN,
i guess figured it out as to what could be the problem with you..... here is an example what you have been throuhg
you see the thing is your invoice was of 396/- $
which has a discount of suppose 2%
now the total amount the customer has to pay is 388.08$
but what you actually recieved is less than what the customer had to pay lets say 380 $
now what you might have done is according my analysis is that
you cleared the invoice with 380 $ with out actly changing the discount amount , because the amount after discount was 388.08 $ but you cleared it with 380$ which means still the system says the customer has to pay a the balance 8.08$...
now what you need to do is to go back to the tcode F-32 and try to change the disc amount to an amount that would make the invoice amount equal to what the customer has paid. and then try to clear the transactioin....
and one more thing i feel tcode f-28 is much better than tcode f-30 to avoid complications
regards
sayeed

EBS posting to clear customer open items - Function not working?

Hello SAPers
I have an issue I just canu2019t seem to resolve! We are receiving MT940 statements and receive customer invoice reference details with field: 86 as follows:
:61:090910C1500,00FOSB1000270 //100909050      0        035315
:86:DEPOSIT
Remitter:1000270 MISSION AUSTRALIA   Ref:1200000017
Immediately following the BTC FOSB the bank quotes the customer number however I am not using this as standard SAP should identify the customer by document number within the note to payee field?
I am using a 2 step process in posting to the clearing account and customer. Config as follows:
Pst Type 1
40     Bank
50     Clearing
Pst type 2
40     Clearing
15     BLANK          DZ     3      15
I have also set up a string to look for the documents ^(12########)$. When we load the statement the first posting is successful however the second does not post to the customer or clear based on the invoice reference. I am using algorithm 020. The error that occurs is F5 102 Customer does not exist in company code xxxx. It actually does exist in the company code.
I have loaded the EBS to the buffer and simulated the search on BELNR and it picks up the document?
I am sure this is standard and a CMOD is not required on this type of functionality? What have I not done to allow posting to the customer based on document number or to post on account where it is not cleared?
Any assistance on this issue is appreciated? Thanks in advance.

Function Module for GL open Items
how to clear customer open items by another customer open item
Function Module for GL Open Items
Reward points..

Clear_document FM not working to clear customer open item.

Hi Experts,
1) I need to develop a report to clear the customer open items, the report has to display whether the Customer open items cleared or not?
     As we do f-30 transaction to clear documents.
   I have developed the report in this ways but its not clearing.
    a) First I have posted the document through   'BAPI_ACC_DOCUMENT_POST
    I have filled the document in the below way. The Bapi returning OBJ_KEY value also.
LOOP AT it_data INTO wa_data.
****Fill DOCUMENTHEADER
    wa_docmentheader-doc_type     = 'DA'.   "doc type
    wa_docmentheader-doc_date    = wa_data-bldat.   "doc. date
    wa_docmentheader-pstng_date = wa_data-budat.   "posting date
    wa_docmentheader-comp_code   = wa_data-bukrs.   "company code
    wa_docmentheader-ref_doc_no = wa_data-belnr.   "Reference
    wa_docmentheader-header_txt = wa_data-bktxt . "Header Text
    wa_docmentheader-username    = sy-uname.        "user name
****Fill ACCOUNTGL Table
    wa_gl-itemno_acc = l_no.
    wa_gl-gl_account = 2909509----" which i marked in the screen second red color(ACCount).
    wa_gl-alloc_nmbr = wa_data-xref2.
    APPEND wa_gl TO it_gl.
    CLEAR wa_gl.
****Fill ACCOUNTRECEIVABLE
    wa_receivable-itemno_acc = l_no + 1.
    wa_receivable-customer = wa_data-kunnr.
    wa_receivable-gl_account = wa_data-saknr.
    wa_receivable-alloc_nmbr = wa_data-xref2.
    APPEND wa_receivable TO it_receivable.
    CLEAR wa_receivable.
****Fill CURRENCYAMOUNT
    wa_currencyamount-itemno_acc = l_no.
    wa_currencyamount-currency = wa_data-waers.
    wa_currencyamount-amt_doccur = wa_data-dmbtr.
    APPEND wa_currencyamount TO it_currencyamount.
    CLEAR wa_currencyamount.
    wa_currencyamount-itemno_acc = l_no + 1.
    wa_currencyamount-currency = wa_data-waers.
    wa_currencyamount-amt_doccur = wa_data-dmbtr.
    wa_currencyamount-amt_doccur = wa_currencyamount-amt_doccur * -1.
    APPEND wa_currencyamount TO it_currencyamount.
    CLEAR wa_currencyamount.
CALL FUNCTION 'BAPI_ACC_DOCUMENT_POST'
EXPORTING
documentheader
= wa_docmentheader
IMPORTING
OBJ_TYPE
=
obj_key
= lv_obj_key
OBJ_SYS
=
TABLES
accountgl
= it_gl
accountreceivable = it_receivable
ACCOUNTPAYABLE
=
ACCOUNTTAX
=
currencyamount
= it_currencyamount
return
= it_return.
EXTENSION2
=
endloop.
2) After posting the document am using Clear_document to clear the document
   am filling the Clear_Document in the below way.
1. a)get belnr, bukrs, gjahr & buzei from bsid table for invoice and append to T_AUSZ1
    b)T_AUSZ1-BUKRS, 'A', OBJ_KEY+0(10)(which you get from BAPI_ACC_DOCUMENT_POST bapi), posting date, posting date year pass it to T_AUSZ2-BUKRS, T_AUSZ2-AKTIO, T_AUSZ2-AUGBL, T_AUSZ2-AUGDT & T_AUSZ2-AUGGJ and append it.
2. a)get BELNR, BUKRS, GJAHR, BLART & BUDAT from bkpf where awkey = OBJ_KEY(which you get from BAPI_ACC_DOCUMENT_POST bapi)
b) get belnr, bukrs, gjahr & buzei from bsid table where BELNR EQ bkpf-BELNR AND
                      ZUONR EQbkpf-BELNR AND
                      BLART EQ bkpf-BLART AND
                      GJAHR EQ bkpf-GJAHR AND
                      BUDAT EQ bkpf-BUDAT
and append to T_AUSZ1
c) T_AUSZ1-BUKRS, 'A', OBJ_KEY+0(10)(which you get from BAPI_ACC_DOCUMENT_POST bapi), posting date, posting date year pass it to T_AUSZ2-BUKRS, T_AUSZ2-AKTIO, T_AUSZ2-AUGBL, T_AUSZ2-AUGDT & T_AUSZ2-AUGGJ and append it.
delete duplicates from T_AUSZ2.
3) but am not able to clear the document using Clear_document Function Module
4)I am able to post the document through BAPI_ACC_DCUMENT_POST
5)Please tell me how to clear the document.

Hi Sunny,
Please see the following :
1. Down Payment Received (2500 INR.) F-29
2. Customer Invoice Posted (2500 INR.) FB70
3. Clear Down Payment (2500 INR) F-39
4. Now Run Automatic Clearing (F.13)
And then check the Customer line item report in FBL5N. It will clear both line items.
Hope this helps.
Kind Regards,
Prakash Kumar

BPC MS 7.5 Custom Menu: opening templates NOT in the Company Folder

Hi all,
I've recently started working with Custom Menus, and I've stumbled upon a question: is it possible to open a dynamic template that is NOT located in the Company folder?
I'd like to open a file that lies in a Team Folder, so that only members of that team can open it - and it would be nice if they could open it from their own Custom Menu, but I've found only ways to open templates located in the Company folder, does anybody know a way or a workaround?
Yours, Peter

Uh, sorry, you're right!
New Thread is found under BPC MS 7.5 Custom Menu: opening templates NOT in the Company Folder
Sorry, Peter

Customer Support does not exist at Adobe

UK customer support does not exists in the UK for Adobe.
I have been calling for 4 days. Yesterday I waiting with music on the Customer Support line for 1hr 20mins with music.
I have called the sales line 4 times and can get through within 2 rings. Adobe this is terrible.
I then log a call online and I just have pending - waiting verification. I have now also tried the online support "chat" only to get a message that it is not available. Come on Adobe this is awful, it 10:30 on a Friday - why no support al all.
Rob....

Cynthia,
Your situation was the same as mine. I think it is very cool that Adobe allow us 'switchers' (PC to MAC) to get a new license key. It does after all teat us with respect as customer and provide some brand loyalty. However. The problem is that the process and support for doing so it just awful. Terribly awful.
In my case, and I recommend to you, phone the freephone sales line number and ask to be put through to support. That way it costs Adobe for the time you are waiting on hold. In my case this was several calls waiting for about an hour+ each time. I was prepared ultimately to wait, but not to pay for Adobe help desk disaster. So there is a tip: Freephone sales line for any connection with Adobe.
Next tip download the 'Certificate of destruction form' and log an online support call and post the completed for in there, signed by you. This is will save you a bit of time. Next you have to phone support, but then you have to call customer service again. So there are several steps you have to go through.
This all took me weeks and tons of calls so hopefully I will reduce the number of calls you have to make with this tip?
Next tip. Watch out for the support folk cancelling your on-line support request. I had to repeatedly open calls and they cancelled them!
Next problem I had was Adobe agreed that I would just pay for postage of the new CD kit, but instead the charges my credit card for the full product including postage. I complained to my credit card company and they raised objection to Adobe. I was refunded the product cost, but of course they cancelled my card and I had to wait for a new one. Tip here is to use a card that is not critical to you life in the real world, because like me you might have to cancel your credit card as a result of dealing with Adobe. Nice one.
Why oh why as an online company do Adobe allow us to download the software and provide a key - all done over the wires. Having CD kits delivered is not environmental good and its a waste of time and effort. This is something of 10 years ago. This whole process must have cost Adobe more than the product was worth! The process had so many touch points in their organisation, this inefficiency must be very/very expensive for them. (and a waste of time for me)
We'll I might one day buy an Adobe product again, but I will first see if a competitive product will suit me better before I do.
I do think their products are cool, but they could be much more successful if they asked me into their office to tell them what and how to fix their customer interactions. I would happily contribute.

EIM/WIM: Displaying open hours

Hi,
We have just installed EIM/WIM and try to check a situation where there are no agents available to respond to cusomer's request for a chat. When a customer clicks on the Chat button in a Web browser he/she gets the following message:
Thank you for your inquiry. Our service hours are 9am-5pm PST, Monday-Friday. If you are trying within the service hours and still getting this message, please try after some time, as all our agents might be busy or unavailable at this time.
Then we have created a calendar with open hours from 01:00 AM to 11:00 PM, but again customers get the same message, i.e. the part of this message indicating open hours does not correspond the open hours in the calendar. We have restarted the EIM/WIM server but again no luck.
What's the cause of it? How can we workaround this problem?
Thanks.
Igor

Igor,
This is a static message (not a macro based message) that why it keeps showing the same message
This can be changed in the Chat Template (Department > Your Department > Chat > Templates) in the Options->Off Hours tab. Kindly refer to the EIM/WIM Administration Console User Guide (page 177 - 181). I think it should be the same for both v4.2(x) and v4.3(1).
Thanks!
-JT-

Lync Response Group Manager - cannot change opening hours

Hi all
I've run into an odd problem with Lync Response Groups with Lync 2013 Server. Just wondering if anyone has seen this before or knows of a solution. I've searched around but can't find any reference to this particular problem.
Response supervisors who are defined in the workflow and are a member of the AD group CSResponseGroupManager cannot change working hours for their response group from a custom schedule to a preset in the web interface.
If the workflow is already set to preset they can switch between existing presets, and they can switch from preset to custom. But once it has been set to custom they cannot change it back to preset.
They can select to do so but when they click Save they receive an error on the page saying "The term 'Remove-CsRgsHoursOfBusiness' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name,
or if a path was included, verify that the path is correct and try again."
I don't believe this is by design, why would you want a workflow manager to be able to switch between presets or to custom but not back again?
If they are a member of CSResponseGroupAdministrator this works, however this is not really a solution as members of this group can edit all workflows and we don't want the managers of a workflow for one department able to access the workflows of another.
Any information greatly appreciated.

Hi
I had to abondon working on this for a while as we only had 1 Response Group in place, it wasn't too much hassle for me to do these changes myself.
However we now have about 6 Response Groups. All are managed and have a user listed as manager in the workflow, that user is also in the CSResponseGroupManager AD user group.
As previously described they can change the opening hours from between existing presets, and from preset to custom, but attempting to change back to preset from custom causes the error given previously.
This does not occur if the user is a member of CSResponseGroupAdministrator, however putting our Response Group managers in this group is not appropriate as it gives them access to all Response Groups not just their own.
Is it possible the error is due to the fact that the CSResponseGroupManager group is not giving them permission to the Remove-CSRGSHoursofBusiness cmdlet, I think PowerShell tells you a cmdlet doesn't exist if you don't have permissions to use it?

How to clear vendor open items with customer open items in APP?

Hi Experts,
Our vendor is our customer - in this scenario how to clear vedor open items against customer open items. I have defined vedor is customer means I have given customer number in vendor master record, selected chek box 'clear with customer'. Still problem is not solved, hence I am requesting you to help me in this regard.
Thank you very much,
Regards,
Ganesh.

Hi
In FBCJ after payment you have clear manually vendor balance in F-44.
If you want SPL GL in FBCJ then write a Substitution .
1. step 001 - Special G/L Substitution
2. Prerequisite - Transaction code = 'FBCJ'
3. Substitution posting key -- Exit (need help from abap) exit name
G/L Exit (need help from abap) exit name
Special G/L Ind Exit (need help from abap) exit name
you can't do this without ABAP help
Best Of Luck
Tanmoy

Customer Opening Or Closing Balances

Moderator message: do not offer points
Hi,
Can anybody tell me the Table or T.code where the Customer Opening/Closing Balances are maintained.
<<Text removed>>
Thanks.
Kamal
Edited by: Matt on Nov 22, 2008 6:04 PM

Hi Kamal,
pls check following tables,
KNC1,
BSID,
BSAD
and tcodes is,
FBL5N,
Regards,
Arpit

Z report logic- Customer open item analysis

Dear Experts
Our client is using S_ALR_87012178 report for customer open items due analysis.
Now,here they also need sales group wise & division wise split up. Sales group from SO, not CMR, since a single/same customer may have different sales groups for different SOs.
I tried.. but no other report..satisfying this..
So, decided to go ahead with a new Z Development , wherein I plan to call in the program to our customized prgram/report & then to code it, so that sales group & divison are reflected to the corresponding customers.
Now, the challenge is, most (infact all) of the std credit management reports are customer master based, but this requirement (sales group & division) is transaction 9from SO) based.
Now, how do we write the logic/join the tables for me to write FSpec, so as to develop a Z Report.
Anticipating your guidance/suggestions/help.
Good day...
Rgds
Sumanth.Gururaj

hi,
this is to inform you that,
take the program with RFDOPR10 copy the same program under the name of Z report.
add these fields in selection screen and keep them mandatory on the selection screen & take logic from these tables and fields
1. Sales Group - VBAK-VKGRP
2. Division - VBAK-SPART
take the program with RFDOPR10 copy the same program under the name of Z report.
i think so you cannot capture the total functionality of RFDOPR10 which is the extract of plenty of tables.
finally if it is exectued then entire effort goes invain.
so my suggestion is catch hold of ABAPER and follow the above.
note : if sales group wise and division analysis is coming in the same report then it is very to populate the data from the Z report.
first confirm that.
if it is coming then go ahead with Z reprot itself
balajia

Customer opening hours not pulling...

Similar Messages

Maybe you are looking for