Customizations about sales order from service notification

We can create sales order from service notification. I have 2 questions about this subject:
1. How can I choose the type of the sales order? Where is its customizing?
2. How can I hide or make visible the button of "Sales ord." ?
Thanks in advance for the answers....

Hi,
Check the setting in the ODP1 transaction for the sales order assigment with service notification.
Regards,
Raj

Similar Messages

Sales order from Service Contract?

Dear SD Guru,
Can I created Sales Order from Service Contract? I would like to create a sales order from service contract (MV) and I need to generate billing from the sales order. MV-> OR-> F2. No Resource Related Billing involved.
Thanks,
Soo

Hi,
I think this can be achieved, if you do copy control from order to order in VTAA.
Thanks
Krishna.

Return Sales order from PM notification

Hi,
While creating a return sales order for a equipment which has service item from PM service notification . System is showing an error message while saving service notification instead of careting a return sales order. The error message as follows.
u201C
Repair item have to be assign to Main itemu201D V2094
We have equipment Master data for this main item also maintained equipment BOM. We checked alll our config as per SAP note for this message number. Every thing looks like is OK. But We are not sure what could be the reason u201C
Please help
Thanks

Hi
We got the solution. There was a SD configure error for item category determination for main and sub item. That was reason why the system was not abel determine main item and sub item
Thanks

Delete Assignment of Sales Order to Service Notification

Hi,
I would like to delete the assignment of a sales order to a service notification (not delete the sales order itself). Can this be done without development?
For the assignment of a service order to a service notification, this deletion is possible via the dropdown menu in the service notification.
When I look at the business processes for system/user status, I do see a business process "Cancel sales order assignment". I tried to trigger it using a user status but that trick does not seem to work.
With regards,
Dan

Hello,
I solved this creating a new activity in the action box, assigning Business transaction "PMMC - Cancel sale order assignment" and leaving function module blank. It resets the system status "SOAS - Sales Order Assigned".
To do something better, it would be useful to write a custom FM that clears possible fields containing the relationship (such as QMEL-VBELN).
Best regards,
Andrea

Billing Plan Start Date not copied to Sales order from Service Contract

Hi
We are developing a process of Creation of Service Contract and then a order confirmation.
Now based on the Order Confirmation will bill based on the Bill Plan.
The Bill plan start date in contract header is not flowing to Sales Order header while creating with reference.
Then navigating to Header Billing plan and if we input the date the billing plan dates are displayed.
We checked the copy control settings and seems like the date is not copied.Is this a standard behaviour.
If so then do we have any work arounds to achieve the same. Because the contract start date can change before confirmation.
So business wants a sales order confirmation to be created after contract creation and bill periodically as per the Sales order instead of contract.

Hi,
Appreciate ur quick response. But instead of FKDAT i need the FPLA-BEDAT to be flowed to Billing Plan.Right now iam entering the following date manually at header.Instead if it copies from Contract header then manual entry could be neglected.
Is it possible with the same routine to code with the above mentioned FPLA-BEDAT.

Creation of Sales Order from Service Order

Hi All,
I am usind BADI Workorder_update and method at_save to create a Sales Order while saving the Service Order.
I have created the ZBAPISALESORDER_CREATEFROMDAT2 which is a copy of BAPI_SALESORDER_CREATEFROMDAT2(Since order type was ZDR).
I have written the following stmt for Debt Memo.
            BUSINESS_OBJECT         = 'BUS2096'              " Debit Memo
This BAPI is working fine and giving the Sales Order Number as a pop-up for information.
But now, the problem is coming with Service Order Creation (In the transaction IW31). It is giving short dump while saving the service order after creating the sales order.
I have checked in the standard code of Service Order. Dump is coming at
Include : LCOZFU64
Function Module:CO_ZF_PROJECT_BUDGET_CHECK
Line : 258
IF caufvdg-netzkont IS INITIAL.
          CALL FUNCTION 'STATUS_CHECK'
            EXPORTING
              objnr             = caufvdg-objnr
              status            = stk_vkt
            EXCEPTIONS
              object_not_found = 01
              status_not_active = 02.
          subrc = sy-subrc.
        ELSE.
        ...ansonsten kann man das an NETZKONT erkennen!
          IF caufvdg-netzkont EQ con_kont_kopf.
            subrc = 02.                "kopfkontiert
          ELSE.
            subrc = 00.                "vorgangskontiert
          ENDIF.
        ENDIF.
With my code of BAPI, it is returning sy-subrc = 01 (Object not found).
Without my code of BAPI (Standard code of IW31), it is returning sy-subrc = 02 (status not active) which is the right one.
Kindly help me in this regard.
Regards,
Priyanka Vasudeva.

Hi,
There are various scenarios to support end to end work managmenet process in IS-U find attached detail document at link below.
[http://help.sap.com/saphelp_utilities472/helpdata/en/6a/1a6c35a018d041e10000009b38f839/frameset.htm]
Scenario A describes process of creating sales order based on service order.

Create multiple sales orders from single service notification?

Is it possible to create multiple sales orders from a single notification (IW51)?
We currently create sales orders directly within transaction IW51 (Create Service Notification). We kick off the sales order creation by pressing the "SALES ORD." button in the notification screen. We're now interested in creating a 2nd Sales Order which would tie directly to the same Service Notification. This is so that we can have the second order assigned to a different account assignment WBS (there are two different parties doing work on the service notification).
I assume you would have to go to VA01 to create the Sales Order, but am not sure how to tie it directly to the service notification from here. I treied to do a create with reference, but there is no ability to create with reference to a service notification.
Do I have to create a second service notification for the 2nd Sales Order for this to work? I want to avoid doing this if at all possible.
I'm running SAP R/3 Enterprise
Thanks for your help!

Hi,
go to vtaa- copy controls for sales document to sales document.
select your combination of order and quotation go to item level. There select value 0(zero) in field positive/negative negative.
No need to change update document flow.
After setting zero in copy control that be told on above. create order with respective to the quotation.
After saving the order.
go to document flow to see the status in between quotation and order.
If you placed setting right, then u certainly observe for quotation status will be open. so you can create no. of sales order with respect to that quotation..
Have a good day..

Creation of Sales Order from Notification

Hi Friends,
I want create Sales Order from notification..
As per Std .. Repair Order is there for Service related Sales Order Creation..
This is Based on QM06_FM_TASK_RMA_ORDER_CREATE function Module ..
I want i want normal Sales order creation from Notification..
Is there any BADI or User EXIT is there for Sales order creation or calling Sales order creation Trnsaction from Notification..
please Suggest the solution..

Why not copy function module QM06_FM_TASK_RMA_ORDER_CREATE and change as required?
PeteA

LSMW for open notifications,open sales order & open service order

Hi Gurus,
Can anyone please tell me how to go about writing LSMW's for open notifications,open sales order & open service order.
This is for service processing in CS ,where has the scenario is
Create Notification (IW51) --> create Sales Order(Multiple Line Items) ( VA02) --> Create Service Order ( IW32)
Service order is automatically (Item Proposal) generated w.r.t Sales Order (multiple line items)
How to I do the recording for transactions in such a scenario.
Please suggest!
Thanks!
Vinod

you can use the below LSMW IDOC method
SALESORDER_CREATEFROMDAT2       Sales order: Create Sales Order
SERVICENOTIFICATION_CREATEFROM Create service notification
SERVICE_CREATE                  Creation of a Service Master Record
CARNOT                          Delivery: Shipping notification
DESADT                          Shipping notification
DESADV                          Delivery: Shipping notification
INOTIF                          Notifications
INTUPD                          Notification Status Update
ISU_ADVICE                      IS-U Deregulation: Notification
ISU_CHANGE_REQUEST              IS-U: Notification of Change to
ISU_MAINT_SO                    IS-U Dereg.: Notification of Dev
ISU_REMITTANCE_ADVICE           Transfer Notification

Creation of Sales Order and Service Contract from Inbound IDOC

Hi Experts,
My requirement is to create a Sales Order as well as a Service Contract from one Inbound IDOC. I am getting the Inbound IDOC from a third Party. The message type is ORDERS and Basic Type is ORDERS02. How ever i am using an extension type IDOC which carries all the required data for Sales Order and Service Contract. My requirement is like, to create a Sales Order first.
I have created a Z FM which is attached to the Process Code and subsequently to the message type. Inside the FM i an calling FM 'IDOC_INPUT_ORDERS' for creation of Sales Order. After that i am changing the IDOC data for the Document Type. I am changing the document type which is responsible for Contract Creation.
Then I am again calling the FM 'IDOC_INPUT_ORDERS' for creation of Contract with the help of IDOC data. But here the Contract is not getting created. It's getting failed during the Batch input session.
I need to solve this problem as soon as possible. Please help me. If there are any other options also please share.
Thanks in Advance.
Regards,
Priyabrata

Actually there is problem with BDCDATA. Inside the FM it's calling transaction with help of BDCDATA. If i am creating a Sales order or contract alone its creating successfully. But when i am trying to create both, it's retuning sy-subrc '1001' after calling the transaction on the second attempt. Is there any problem with BDCDATA like we can't handle with less time gap? Please help and give your inputs.
Regards,
Priyabrata

Is there a way to create a Quote or Sales Order from a a Service Call?

Hi Forum,
Is there a way to automatically create a Quote or Sales Order from a a Service Call?
Regards,
Manuel Roman

Hi Manuel Roman,
Service Call is mainly used for after sale support. If you want to have Sales Quote or Order created automatically, you need Sales Opportunity model.
Thanks,
Gordon

How material transfers from sales order to service order

Hi All,
In case of sales order (Debit memo request or quotation) created from service order, material in service order is transferred to sales order via DIP profile.
but in case of,
service order created from sales order how the material flows from sales order to service order.
In customer service module.

If Service Order gets created from Sales order, operations & components are transferred to Service order through Service Product assignment in Sales Order.
Service Product will be created in MM01 & this will be linked to Task list in OISD. By assigning this Service Product in Sales Order, Service order will be created automatically with the assigned Task list.

Creating sales order from contract ISA R/3 Edition

Hi Forum,
Our scenario are
1 - customer select product from catalog and place order from internet
2 - sometimes, customer already have a contract with us (created earlier manually on SAP) and want to create sales order from internet referencing a SAP-contract.
For scenario No.1 - we can use standard SAP
For scenario No.2 - is there any standard way to do so? or we have to do customization?
Any suggestion are welcome.
Thanks a million.!!

Hello
"Contract Processing" is not supported out-of-the-box in ISA R/3 edition.
However, you have a good news. The OSS Note [788245 |https://service.sap.com/sap/support/notes/788245]- "ISA R/3 4.0: contract processing", explains how to implement this feature on a project basis.
We have implemented this feature successfully at few customers.
Hope this helps.
Easwar
http://www.parxlns.com

Display Several Sales Orders from Same Business Customer TOGETHER in MD04

Hello
In MD04 is it possible to display several sales orders from same business customer together?
For instance one business customer order bikes for two times.
The Order-No are 12912(50st by 07/08/09) and 12913(100st by 10/08/09).
Normally after runnning of MRP(MD02), the planned orders are displayed seperately in MD04.
I want to display two orders together.
The reason is if some trouble happens in Production(for Ord-no 12912) and it cannot be deliveried on schedule, however Production (for Ord-no 12913) is going without trouble, the final-products for order 12913 should move for 12912.
If you have some good solutions, please share it.
Thank you for your advice.
Regards,

Hi Riyolshibashi,
Lets look at the two main scenarios, MTS and MTO.
In MTS, the general display filters are available in MD04. Standard SAP filters do not filter on 'customer'. I suspect this is because the concept would normally be illogical in a MTS environment. Planned orders do not exist to serve a customer, but to serve 'stock'. But let us not think about SAP and their logic.
SAP allows you to create customized filters, in IMG>Production>MRP>Evaluation>Filter>Define Display filter. Within this definition, under the "Addnl Selections' tab, you can tick 'Define addl selections in the transaction'. When you use this filter in MD04 display, then, one of the options available to you is to enter a specific Customer number, and then the display will only show the requirements from this customer. Since you have excluded all other customer's orders, all orders of a single customer will be displayed consecutively. Next to each other.
In the case of MTO, the 'filter-by-customer' concept makes more sense (although, not for the reason you have stated. You would have to find some manual method to convert a production order from supporting one sales order item, to supporting another sales order item. Possible but difficult). Anyway, the above mentioned customized filter would also work in an MTO environment.
Regards,
DB49

How to create service items and sales order for service contracts.

Hi,
I have created item using Purchased Item template and one more item(service item) using service /warranty program template. Then I have used these items to create sales order with service item in it and closed that order , but Iam not getting this order in service contracts. Is this right way to create sales order for service items. I
item name:- personal_computer
copied from purchased order template. service is enabled and install base is checked and enable service coverage is enabled.
item name:- service_item
copied from service /warranty program template
service is selected to inactive,
service type: service
duration: 1 year
template: Gold
and saved the item.
Then I have used these two items in sales order for service contracts. But that sales order is not hitting in service contracts. Is there any error with item creation.
Thanks,
Bharat G.

Following SAP Notes to be referred for Service Tax:
1. 778976 u2013 Service Tax and Ecess on Service Tax
2. 1032265 - SEcess on Service Tax
Regards
AK

Customizations about sales order from service notification

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