CVU ERROR:Unable to retrieve database release version

Hi all, I want to install RAC on three nodes,but when I run "cluvfy" as ORACLE user, I got errors:
./runcluvfy.sh stage -pre crsinst -n nrac1,nrac2,nrac3 -verbose
ERROR:
Unable to retrieve database release version.
Verification cannot proceed.
but the ROOT user can run it with few errors , why?
how can I do ?

I was getting this same mysterious error immediately after a successful CRS install. The command I was running was "runcluvfy.sh stage -pre dbinst -n node1" from my stage directory. All previous executions worked correctly. My thought now is that the CRS install added JRE files that interrupt its paths; still not sure though.
The MetaLink article referenced above was very helpful in the end but only after I paid special attention to the wording at the very bottom. Originally, I dismissed the article because it is primarily for Solaris; while we are using Red Hat AS 4 update 5. However, in the very last sentence it states the following:
"Note: If you encounter same error for cluvfy stage -pre crsinst -n node on Linux x86-64 platform before CRS installation, please check if jdk 1.5 is installed. cluvfy works with jdk 1.4. Please install jdk 1.4 or install CRS and run cluvfy from CRS installation."
Ah, we had also installed JSE 6. And sure enough executing 'java -version' showed that it was picking up the path to JSE 6 not the 1.4.
So, following the note in the above article, I did two things. First, I changed the CV_HOME variable to $ORACLE_HOME/bin and ran 'which cluvfy' to verify the correct location. Second, I executed "cluvfy.sh stage -pre dbinst -n node1". It worked!

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      at com.sap.sdt.dsu.service.UseCaseService.createUseCaseExecutor(UseCaseService.java:1014)
      at com.sap.sdt.dsu.service.UseCaseService.initDetectUseCaseExecutor(UseCaseService.java:1027)
      at com.sap.sdt.dsu.service.UseCaseService.init(UseCaseService.java:166)
      at com.sap.sdt.server.core.services.Service.start(Service.java:94)
      at com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:1155)
      at com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:367)
      at com.sap.sdt.server.core.admin.SDTServerAdmin.runServer(SDTServerAdmin.java:847)
      at com.sap.sdt.server.core.admin.SDTServerAdmin.start(SDTServerAdmin.java:217)
      at com.sap.sdt.server.core.admin.SDTServerAdmin.main(SDTServerAdmin.java:126)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
      at java.lang.reflect.Method.invoke(Method.java:597)
      at com.sap.sdt.bootstrap.BootStrap.start(BootStrap.java:169)
      at com.sap.sdt.bootstrap.Startup.start(Startup.java:140)
      at com.sap.sdt.bootstrap.Startup.main(Startup.java:356)
    May 6, 2014 3:23:59 PM [Error]:                 com.sap.sdt.j2ee.services.SDTServiceProvider.initialize(SDTServiceProvider.java:184) [Thread[main,5,main]]: Error while initializing service context.
    May 6, 2014 3:23:59 PM [Error]: com.sap.sdt.executor.service.ServiceAndBeanProviderFactory.getServiceAndBeanProvider(ServiceAndBeanProviderFactory.java:125) [Thread[main,5,main]]: Can't initilize sdt service provider
    May 6, 2014 3:23:59 PM [Error]:           com.sap.sdt.dsu.service.UseCaseService.initDetectUseCaseExecutor(UseCaseService.java:1031) [Thread[main,5,main]]: Creation of use case executor failed.
    May 6, 2014 3:23:59 PM [Fatal]:                 com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:1165) [Thread[main,5,main]]: Error during controller startup.
    May 6, 2014 3:23:59 PM [Fatal]:                 com.sap.sdt.server.core.admin.SDTServerAdmin.startServices(SDTServerAdmin.java:1166) [Thread[main,5,main]]: SL Controller exiting.
    Any idea what could be wrong?
    Thanks,
    Sven

    SUM checks the libc version by parsing the output of 'ldd --version'.
    The java code looks like this:
    String[] parsedOutput = getCommandOutput("ldd", new ValueIF[] { new StringValue("--version") }).split("libc\\) ");
       if (parsedOutput.length > 1) {
       this.cLibraryVersion = parsedOutput[1];
      } else {
       throw new DetermineOSException("msg.tools.sysInfo.0078");
    With newer releases of libc, the output of ldd --version no longer contains a string matching the pattern "libc\\) ", so this fails.
    A rather quick-and-dirty workaround:
    - rename the ldd executable to ldd.exe
    - create the following shell script named ldd in /usr/bin:
    #!/bin/sh
    if [ $1 == "--version" ] ; then
      echo "libc) 2.17"
    else
      /usr/bin/ldd.exe $@
    fi
    As SUM ignores the PATH variable it is not possible to place the modified ldd into some other directory.
    br,
    Sebastian

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