Data charges for Wifi?

Our last couple of bills have been almost $2,000, and there has been some dispute in our household of where the data charges are coming from.
Are there plans in which data charges be incurred from streaming video (such as Netflix instant view movies) on a laptop using a wifi modem, or are all data charges from accessing the internet on your phone?
Solved!
Go to Solution.

No charge for wifi or internet beyond the base monthly charge ... from your DSL modem/router.
Lots and lots and lots of expensive charges if you're using a "wireless modem" (not a wifi card) or a phone which supports wireless data (or even wifi -- and fail to turn "on" the wifi connection before using it).

Similar Messages

How is it possible to accrue data charges on wifi and asleep?

I'm not very happy with what's going on right now. My family of 3 shares a data plan of 8GB. I use under 1G, my husband <1G-1.5G and my son uses a ton so I decided to start looking into when/how much data is being used. In the previous billing cycle we went over by .009 on the final day of the billing cycle so what's the point to pay $10 for 2G and then not be able to change it back, therefore I took the stupid $15 overage charge for literally nothing. Anyway, I began to look through the time stamps and data usage per phone and it's pretty fishy. I'm being charged data at 4:06am, 10:06am, 4:06pm and so on. I have an iphone5, my husband has an iphone6 and my son an iphone 6+. Spoke with a rep tonight who claimed it may be due to my wifi losing connectivity and auto updating while connected to the LTE. That's a load. My whole family switched to Verizon because we couldn't ever get a good signal where we live with AT&T. My husband finally was forced to try a different company due to work and having to have a reliable network where we live. Not one dropped call, not one issue with wifi-Verizon was actually the miracle mobile provider I never knew existed. I waited a few months to make sure that it wasn't too good to be true and at once dropped AT&T totally and switched my son and my phone to Verizon as well. Having a teenager I knew we needed to probably have more data to be on the safe side but they can't seem to tell me how his data is being used and from 4/2 to today (4/14) he has used over 4G of data according to them. I pull up the dates and times and know for a fact that he was connected to home wifi for 1.6G+ and at his school wifi for another 1.6G+ and only 1.2G+ could have possibly been used off wifi. And I also see that there are massive amounts of complaints regarding this same type of sham. Not to mention I had added Family Base to be able to set limits on the data my son uses. But apparently since he's able to access the MyVerizon account from his phone (albeit he isn't an authorized user on the Family Base plan) he is able to go in and change any parameters I had set up. So tonight I go in and remove this feature from our account and now 30 minutes later I get a "Welcome to Verizon Family Base" text. WTH is going on??? I want real answers now or I will be looking into what others have done regarding this type of abuse. I had high hopes that this was going to be an honest, reliable network I could trust but this data business is insanely bogus. I'd like to hear back from someone regarding getting this researched and resolved. I don't want to feel discontent about something that has been going good so far. But I don't really feel like I should have to turn off all cellular data and close all open apps when I'm on wifi in order to keep from having data charged inappropriately. Thanks for your help and prompt resolution to my concern.

We are suffering from the same nightmare. It has been 8 solid weeks of phone calls to Verizon, then Apple, then to our cable service provider; daily data checks; overage charges; fights with the teen; HOURS of time invested in trying to get to the bottom of sudden and exponential jump in data usage. It started about a month after we upgraded my daughter's phone to a 5s. She is even more conscientious than me about not using it unless we are connected to wifi. For the first month, all was fine and we were going through the normal 2G. Then, with absolutely NO habit or usage change on our end, we were blasting through that like lightening. She was disciplined for the overuse. We added another 1G just to be safe. That went even faster than the 2G!!! We are now at 6GB at almost double the rate we went through 2!!!
I have kept a log of the time spent trying to solve this issue -- almost 5 hours of phone time alone. I literally have an AppleCare supervisor in my phone contact list because he is so perplexed!!!! After several Verizon technical support calls, we finally an agent who really wanted to help. She was convinced my daughter's phone had a rogue (malware) virus. Apple said it had to be the hardware. But when we really looked at the metrics -- both of our iPhones AND the iPad all all using data when on wifi, supposedly. We had one month of overage charges refunded, but with the problem not solved (reset both phones to factory settings; exchanged our modem for a new one !!!) I added -- you guessed it -- MORE DATA!!!
I didn't see how Verizon could be guilty of fraud -- after all, something of this magnitude would put the entire company out of business ultimately and it just doesn't make sense. But this is WAY OFF. Further, mid-way through our issue, the data category that was using the most data on my daughter's phone -- "Business Services" -- suddenly disappeared and now the main usage category is "Web Apps". Verizon. Really? It's a poor show.
I'm considering eating the contract termination fee and returning to AT&T. I'm not quick to assume, which is why I've spent months assuming some responsibility for the data, but it's very clear to us now that there is something very illegal happening here.

Data charge for phone updates

I recently bought two 9300s from BestBuy. I'm getting data charges that the rep at Koodo says are related to the phone updating itself. I don't have a data plan (only used for messaging and as a phone) so these charges stand out. Some of the charges are at 5AM or at other times when I know the phones are not being used. All data charges are identified simply as RIM. I have a couple of questions:
Re: the charges in the middle of the night. I'm at home - the phone is connected to WiFi. Why would I incur data charges.
Is there a way to tell the phone not to update that will not affect messaging (text & picture) or the phone? Because I'm not using any higher end abilities of the phone I don't really care if it updates.
Is there a way to tell the phone to only update using WiFi? Since some of these charges are from when the phone is connected to WiFi I'm not sure how effective this might be.
Any help would be appreciated. After a month's worth of the BlackBerry/Koodo experience and am somewhat disenchanted.
Thanks

I recently had my Motorola 4G Droid replaced after it was damaged. After activating the new phone, I received a message about a software update that said, "Your RAZR has been updated with Android 4.0 software". After the update I lost all my emails and contacts that had just been synced to my new phone the day before. I am not a techy by any stretch of the imagination, and have had at least five Verizon Wireless devices over the years, and want to know why the software cannot be update before the device is activated? I had to go to a Verizon Wireless franchise/dealer (Millennium Communications, 1660 Bethlehem Pike, Flourtown, Pa. 19031) where Bob was of great assistance in getting my emails and contacts restored. It took Bob 45 minutes to do this and he is very conversant with all the Verizon Wireless devices and services. It would have taken incalculably longer for me to to resolve the issue. During the time Bob was assisting me as a "good neighbor" he was unable to make sales during that period and I was unable to fulfill multiple business contacts I had scheduled for that day.
This entire charade seems so unnecessary: Why have a practice that updates software after a device has been activated, only to have all recently transferred emails and contacts erased? This is the antithesis of good customer PR/Service/Customer Support in my opinion. Shame on Verizon Wireless for putting me and Bob through this.
Jerry Quill

Double data charges for one song!

I'm getting charged for the data on the initial download of a song from iTunes to my PC and then again when I have to download the song from the "cloud" on my iPhone!

I think it was a matter of trying to do it in the car. I just downloaded one sitting here next to the PC with the wifi on and the cellular data off. I'll have to remember that. It ticks me off because I mistakenly did the upgrade to my iPhone and now a bunch of my songs, most that I had even played before, suddenly got put in the "cloud," requiring redownloading. Frustrating.

$ 10 Data Charge for Cellphone Upgrade

Verizon is forcing us to pay $ 10 a month per line data charge in order to upgrade to a decent phone - they must be getting so big that they don't care whether people leave for a provider that doesn't force you to do this. We have tried reaching a supervisor to discuss & the people who answer their phone tell us that a supervisor is unavailable. The phones that they offer that don't involve this charge are substandard. Does anyone else have an issue with this?

SmoothCriminal wrote:
Seriously? REALLY? Another one of these "I'm upset because Verizon is forcing a $10 or more data pack on us" forums. You should search the forums, there are tons of forums with the same complaint, give it a rest. I am going to give you the same message that I always give to people who keep on whining about this issue, when obviously NO ONE is listening. And Verizon, don't delete this message, I AM NOT "BOMBING THE FORUMS"! Here is the message:
(This message is to people who rant about how they hate data packs)
Ok,
PEOPLE!!!! Give it a rest! I understand that you think the mandated data plans are "unfair" and what not, but ranting like a child with a tantrum isn't helping anything. Maybe you should consider thinking up an idea that would appeal to Verizon, while still being REASONABLE. But Verizon probably doesn't want customers like you, because if you don't like the data plan that probably means you aren't giving them much money anyway.You can send them a letter, and calmly and assertively (and nicely wouldn't hurt either) tell them how you feel, and like I previously said, give them an idea for something new(even though I'm 99% sure they won' t use it, let alone care...). If Verizon just dropped the data packs then there would be a bunch of people complaining about how they got fined for using data (those people would probably be the same people who claimed they weren't using any data...). There would be a crap load of extra problems. I think that if you don't like how Verizon's business works you should tell THEM, not us (or you can just leave Verizon). I'm not going to lie, I actually like the data pack...I use the internet all the time. I don't even have a smartphone, I have a 3G multimedia phone (but I just ordered a Palm Pre Plus, for better internet and some other cool features, so I'm about to join the smartphone crowd)...I actually chose to get a even more expensive $30 unlimited data pack. But thats just because I use it a lot of internet. But if you don't like the data packs, MATURELY state your opinion to Verizon, not us (or leave Verizon). I'm sure I'm not the only one who doesn't want to hear it anymore. And don't send me a reply saying something like "We can state our opinion if we wanna." or "You shouldn't just think that forcing a data plan on customers is ok" or correcting me on something I said, BECAUSE I REALLY DON'T CARE! I'd just appreciate if you stopped complaining to us, and start talking to Verizon (or like I mentioned early, you can leave). Oh, you guys aren't being forced into data plans. No one is coming to your home and saying "You must get a data plan, or you will be in trouble with the law". If you don't want a data pack just get a simple phone (the Razzle is actually a pretty full-featured phone that happens to be a feature phone). If you don't want a data pack, then what is the use a smart phone or a 3G multimedia phone? I would think a simple phone would be just fine for someone who doesn't use data. There might be a couple of extra features on the smartphone or multimedia phone...but I have a feeling SOME people (not all), just want the look of the smartphone, but you don't actually care about the features (since you don't get many features with out data). So, please, express your feeling to someone that can actually do something...or at leasts cares. P.S. If you think I'm wrong, don't message me about it!
(Thanks to those people who are trying to stop the annoying people who rant about how they hate data packs, and also thanks to those who don't (or have stopped) rant about how they hate data packs)
Pretty good ranting yourself there for someone ranting against those who who are (your words) "ranting like a child with a tantrum" about something you happen to disagree with and obviously do not understand. Your recent posts could be characterized using the same words.
You continue to amuse and entertain (please don't stop!) as well as miss the point. I know you said you don't care but just to set the record straight, the issue is about choice and being able to choose the devices and services we were allowed to choose prior to 01/18/10 when the mandatory data surcharge was enacted. We do not like the choices Verizon has chosen to allow us to make. However, we still do have the choice to express our opinion here (unless Verizon takes that choice away as well) and anywhwere else where customer opinions are allowed and encouraged. If that bothers you then you have a choice to read or not read these posts and respond or not respond. That choice is up to you, but as i mentioned before , it is entertaining.
Although, I obviously disagree with your point of view, I respect your right to have one and express it here or anywhere else as you see fit. For me to ask you to stop would be as silly as you asking us to.

Orange charging for wifi

I've a Nokia Express Music and I'm with Orange. Can I change the settings on my phone so that Orange can't charge me for wifi access - they charge even when I use wifi in my own home, provided by BT Broadband. I'm about to go on holiday and want to be able to check my emails when in hotspots but don't want to have to pay Orange for the privilege! Someone suggested that my phone probably over-rides wifi and uses the Orange Internet connection instead but I don't know how to alter the settings to stop this. Any help gladly welcomed!

I doubt Orange can find out when you are using WiFi - it is not in their control. What may be happening is that some application is using the Orange connection without your knowledge.
After you configure your phone to use WiFi, you should make sure that each app you use is configured to use that WiFi access point as its default connection. In particular for the 5800 (you didn't say which model of the XpressMusic you were using) the email, web browser, maps and video player individually need to be set to use the correct access point.
You can also make sure that your Orange connection is either never used (by deleting them from the access points list), or you can set them to be used only after confirmation, so you would know if it was ever being used.
For further connectivity questions, there is a Connectivity discussion forum.
Message Edited by hgohel on 29-Aug-2009 01:04 PM
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428

Can't view data charges online

Ok we have 3 non smart phones on our family plan and have data blocks on them as we do not use data at all. I check the accounts weekly for any unusual things and last week noticed minimal data charges on sons account 4 days in a row. He is in another state for 10 weeks and bikes to work evey day so I asked him about it and he said he was putting the phone in his pocket so I figured the button to connect to the net must have got hit while biking and it was trying to connect it's an ENV2 phone so told him to turn it off and put it in his back pack to avoid this.
Now this week when I log in and check the accounts I can see data usage for hubby and I and there is none as should be but for sons line when I try and see the data usage it says your current data usage information is not available at this time. Please check back later. It's been saying this for about 4 days now so what gives? Have not called yet so will do so tomorrow if it's still saying that. Mary

Below is a recent post of mine on another thread and I have updated it with some new information that may be helpful to others suffering from "uninitiated data charges".
I had the very same uninitiated data charges problem and customer service claimed these charges to be valid. I don't possibly see how uninitiated data session charges can be considered valid.
Back in 2010 Verizon was fined by the FCC the largest fine ever levied against a wireless company. 25 million and agreed to refund customers over 50 million dollars. Why? Due to uninitiated data session charges! Washington Post article below at:
http://www.washingtonpost.com/wp-dyn/content/article/2010/10/28/AR2010102806478.html
They seem to be up to their old tricks...
The best way to make Verizon pay attention is not just switching carriers. The best way is filing a complaint with the FCC. Or do both! It's very easy to file a complaint (an easy form) with the FCC do it here>
https://esupport.fcc.gov/ccmsforms/form2000.action?form_type=2000B
The problem would be termed "uninitiated data session charges".
As mentioned in previous posts by myself and others there has been mysterious data session charges on our bills that were uninitiated by us. My repeated calls to Verizon customer service has resulted in no explanation for these uninitiated data session charges, only the response from CS (Customer Service) that these charges are valid.
My research of the past few weeks has shown that these charges, as mentioned, were uninitiated by the user and are (at
minimum) a result of a program placed by Verizon within the operating system of at least two Verizon models produced by LG. This program initiates the data exchanges that we are billed for, have to pay and have been paying.
Due to a lack of a significant response or resolution on the matter I filed a complaint with the FCC. The action of the FCC was swift in notifying Verizon of my complaint and charges.
Then “lo and behold” I receive a phone call from a Jennifer Rathburn (770) 521-5636 of the Verizon Executive offices in Atlanta notifying me that they would like to resolve this matter with me. Jennifer’s demeanor and action seems to indicate that she would like to satisfy me and would be investigating my complaint regarding the uninitiated data session charges because they care about their customers. It would, however, be tough to convince me of that, as I believe I would never have gotten ANY resolution short of my filing a complaint with the FCC. At present Verizon has until June 29, 2012 to respond to FCC in regards to my complaint.
Over 6 months of complaints to their CS and I never got any type of action or explanation of the data session charges except for them to say that the charges were valid. I heard the phrase,“these charges are valid” so many times from so many different CS reps that it seemed the reps were trained to give that response. I finally got one of the CS reps to admit that actually was the case. They WERE trained to give that response.
You may also find it interesting to read the FCC Consent Decree, which Verizon agreed to in 2010 to stop the FCC
investigation. You can do that here http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-10-2068A2.pdf
In the Decree, Verizon Wireless represents that:
the Company conducted a comprehensive, good-faith, internal investigation into whether Paygo customers had been incorrectly billed for data usage;
(ii) based on the internal investigation, the Company has concluded that the majority of the erroneous charges involved data exchanges caused by third-party software (created by a third-party but they left out the part saying they had placed it there) built into certain customers’ phones, while other charges resulted from, inter alia, customers accessing certain web links that should not have incurred charges, devices that incurred charges for attempts to access data when there was insufficient network coverage to complete the transfer, and unwanted third-party data transfers affecting customers with content filters;
(iii) based on the internal investigation, the Company has further determined that a total of approximately 15 million Paygo Customers were, or may have been, erroneously billed for data usage from November 2007 to the Effective Date
(iv) based on the internal investigation, including a review of billing records and other relevant data, the Company estimates that the total amount of the refunds and credits that should be paid to those Paygo Customers is approximately $52.8 million. (**** that's a BIG mistake!)
In consideration for the termination of the Investigation, Verizon Wireless agrees to the terms, conditions, and procedures contained herein.
If you read these “terms and conditions” I think you will agree with me that Verizon has “forgotten” their responsibility under that decree.
At first Jennifer had led me to believe that mine was an isolated incident and also tried to convince me it was a data charge for picture messages but now that I have gathered a large amount of evidence against Verizon particularly on the scope of the problem I will be making another complaint to the FCC.
C'mon Verizon... "same ol, same ol" You may have made a "mistake" last time but I'm betting I can prove this time it was no "mistake"!
Anyone wishing to contact me directly may do so at [email protected]

Will my daughter be charged for using her iPod in turkey?

We are travelling to turkey tomorrow, can my daughter use her iPod touch without being charged?

There is no charge for using an iPod touch anywhere. You may be charged for WiFi connection, though, depending on the WiFi access point you wish to use. That would be completely up to whoever provides that WiFi connection.
Regards.

Bogus Data charges

I have been a Verizon customer for the last 6 years and have never had a data plan. On my September 2010 bill I had a data charge for 649 minutes and another for 100 minutes of data usage on 9/01, the day of my live fantasy football draft. So I have 9 alibis that I did not surf the web on my phone. Why on earth would access the internet for twelve and half hours in one day?
Could this be the reason?
http://news.cnet.com/8301-30686_3-20021076-266.html
Wonder if AT&T pulls this kind of stuff.?

ekwitter wrote:
I have been a Verizon customer for the last 6 years and have never had a data plan. On my September 2010 bill I had a data charge for 649 minutes and another for 100 minutes of data usage on 9/01, the day of my live fantasy football draft. So I have 9 alibis that I did not surf the web on my phone. Why on earth would access the internet for twelve and half hours in one day?I agree with crimedoggies - data is billed in kb or mb, not minutes, unless you are on an old America's Choice plan (and it's been at least 3 or 4 years since those plans have been offered, possibly more.
Could this be the reason?
http://news.cnet.com/8301-30686_3-20021076-266.html No - this artcle refers to "accidental" connections by hitting the wrong button, resulting in miniscule data usage (.007 mb, .012 mb, etc) that add up to less than a mb and a $1.99 charge per month, per line for family plans. It's not referring to large amounts of data usage/charges.
Wonder if AT&T pulls this kind of stuff.?

Data charge not-pro-rated when upgrading

Thank you Verizon for finding another way to screw loyal customers.
I recently upgraded to a smart phone in mid-month. When my bill arrived I was charged the full month's data charge for the month in which I upgraded. It's $30. Pro-rated it would have been more like $10. Frankly, you could have given me that one as a thank you for years of being a loyal customer. I could have switched to Boost or Cricket for a lot less. Instead you charge me for the whole month. Sure, we're talking $10, $20... won't break me, but add it up and it's millions of overcharges for Verizon.
Any lawyers out there who would like to launch another class action suit against greedy telecoms? ********. I suppose I could call and waste $20 worth of your customer service time, but I have better things to do.

I am recently pretty unhappy with Verizon, they disbanded their customer loyalty group and when I got a new plan I lost 4 mos of a credit I was to receive for "being a loyal customer" and not cancelling service, instead I upgraded and continued another 2 years...but got my son a new phone requiring a new plan and I am sorry you just lost that credit and we won't give it to you. Nice customer service, what happened to fixing things for your customers, and loyalty yes says alot that they disbanded that group. Also they are having issues with data looking high and I see NOTHING about it posted anywhere, but took several hours and days to talk to several people to find it's a known issue.

Why am I being charged for data when connected to wifi AND not using my phone?!

WHY am I being charged for data that I'm not using? At times when I'm asleep AND my phone is connected to wifi?! This happens at really specific, alternating times like 9:54 pm every day, or 12:01 am, 6:01 am and then 12:01pm and 6:01pm. When I called I was told "maybe your wifi at home is disconnecting" or "maybe your phone is connecting to atnt or sprint". It's not possible that my phone is disconnecting from wifi every six hours on the dot and, at that exact time, I'm always using data. I find it hard to believe that I live in a HUGE city and my phone magically connects to other networks and I NEVER notice this. Verizon is full of LIARS (and maybe’s) and I'm not convinced that these data charges are a coincidence. I was told to turn off my cellular data to see if the problem resolves itself. Why should I alter my daily life when Verizon is clearly the one with the issue? I hope there's a class action lawsuit because Verizon is trying to get over on everyone! I need answers!

Hello NotHappy101,
I think it's quite odd that your data usage is at very specific times. We can certainly take a closer look. Please reply to my Direct Message, so we can get some additional details.
Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

How can you manage data usage when cellular data is off, but you are using WiFi where your WiFi provider charges for data use?

I spend quite a few months each year in Canada where I use a Telus Cellular Hub device which is also my WiFi Router. My iPhone 5 has Cellular Data set to "Off" which insures I won't be charged via my Verizon Wireless Service Provider for charges while in Canada. Trouble is Telus, Rogers and all the Canadian Internet Providers charge for all Data going through their Systems. Again, My Cellular Data on the iPhone 5 is turned off, but I use WiFi for such things as checking the Weather, or FaceBook, or searching the Web.
I believe that things may be happening in the background from various Apps that use quite a lot of Data. It could be that iCloud is part of the issue with things being backed up automatically. It also could be that Apps like AP or other News Apps are sending large amounts of Data in the photos associated with their New Stories, etc. I typically turn off the App Store "Updates" such that they don't automatically load. The FaceBook works now posted videos play when you are just scrolling through the News Feed.
I have been trying to fine an article somewhere which focuses on this specific problem but unfortunately many if not most articles are about folks worried about using Cellular Data while in a WiFi environment when their Cellular Data is turned on.
Does anyone know of a fairly comprehensive article about what settings on which Apps might reduce the Data Usage when Cellular Data is turned "Off" but you are going through a Service Provider who charges for all Data Accessed even when you are using WiFi?

Thanks for your comments, it is clear you understand my plight. The trouble is fully understanding what Apps and App Features are transferring data in the background any time you happen to turn WiFi to on (even if you have had it off most of the day or night). Obviously things like Location Services can constantly be sending and receiving data from my iPhone without any action on my part. Also if you have things like photo backup on the iCloud then each time you take a photo you are sending a copy out. All App Updates if set to Automatic also can add up to quite a bit of Data. Reading the News on AP or scrolling through FB News Feed is actually adding up to a lot of Data. There could be other culprits that I am not even thinking of. I don't want to turn Apps like Find My Phone off or turn iCloud off due to loosing the value of such a program entirely. Again thanks for your quick response.

HT1807 I am out of the country. I turned my cellular data off and connected to wiFi . However, it is still showing that i am connected to a network. How dan i be sure that i am not being charged for roaming?network , I am still showing a network

I am out of the country. I turned my cellular data off and connected to wiFi . However, it is still showing that i am connected to a network. How can i be sure that i am not being charged for roaming?

Make sure data roaming and cellular data is turned off. If you don't want to receive calls or SMS then put your phone in airplane mode and reactivate WiFi

ATT charges me for Wifi Data Usage

I am on 2GB ATT data usage program. I always make sure that I am on wifi before I do data-intensive transactions.
Last month, I downloaded a large file: 1.5GB and was hit with overusage.
I called in the first time, ATT told me that perhaps I made a mistake. I said OK...
The second time, I recorded each steps(video taped and took photos) of each steps of what I was doing to make sure that I was on wifi
Again I was charged for overusage.
I called ATT. They told me that it might hardware or software problem.
Anyone has any idea what's going on?
Thanks

Pretty simple way to check how your phone is logging the data transfers is to reset our data counters, turn off 3G data and download something. If the data transfer shows up on your phones cellular data log then you know it's being logged wrong by the phone.
Given the 42 page thread on unusual and high databtransfers going on at odd hours in the night I wouldn't put it past ATT to have something buggy going in their networks that is causing people to go over on their usage. Call it coincidence that when they switch to metered data they seem to have lots of people accidentally going over on their usage. Of you're a conspiracy type it's ATT trying to rape customers while they have an excuse. If you're not it's ATTnot knowing how to properly implement the data metering and using their customers as the beta testers. It's not inconceivable to think that the outsourced code jockey in India writing the billing software didn't know what the outsourced code jockey in XYZ was doing for the metering and caused a mess.

Is WIFI free on the KIN (Do you get charged for data?)

I have no data plan and I just checked my #DATA information and it states I have used .871MB.
I know this amount costs 1.99$/MB
BUT
I accidentally surfed on the VERIZON Web Access for a website or two before I closed out. From then on I was connected to a WIFI network and I have DATA turned OFF in settings. Is WIFI free to surf or do you incur data fees while using WIFI?
FYI: I just called the Verizon Wireless REP and she had no idea and told me that both cost money. I asked her why I would use WIFI if they both cost the same because Verizon Web Access can be used anywhere where WIFI cannot, and she had no response.

gotdew wrote:
I have no data plan and I just checked my #DATA information and it states I have used .871MB.
I know this amount costs 1.99$/MB
BUT
I accidentally surfed on the VERIZON Web Access for a website or two before I closed out. From then on I was connected to a WIFI network and I have DATA turned OFF in settings. Is WIFI free to surf or do you incur data fees while using WIFI?
FYI: I just called the Verizon Wireless REP and she had no idea and told me that both cost money. I asked her why I would use WIFI if they both cost the same because Verizon Web Access can be used anywhere where WIFI cannot, and she had no response.
If you using WiFi only (data off) you are NOT incurring data charges. The rep was incorrect (how do they train these people). Browsing a couple of web pages could definitely accounted for the .871MB the system says you have used.

Data charges for Wifi?

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