Data charge for phone updates

I recently bought two 9300s from BestBuy. I'm getting data charges that the rep at Koodo says are related to the phone updating itself. I don't have a data plan (only used for messaging and as a phone) so these charges stand out. Some of the charges are at 5AM or at other times when I know the phones are not being used. All data charges are identified simply as RIM. I have a couple of questions:
Re: the charges in the middle of the night. I'm at home - the phone is connected to WiFi. Why would I incur data charges.
Is there a way to tell the phone not to update that will not affect messaging (text & picture) or the phone? Because I'm not using any higher end abilities of the phone I don't really care if it updates.
Is there a way to tell the phone to only update using WiFi? Since some of these charges are from when the phone is connected to WiFi I'm not sure how effective this might be.
Any help would be appreciated. After a month's worth of the BlackBerry/Koodo experience and am somewhat disenchanted.
Thanks

I recently had my Motorola 4G Droid replaced after it was damaged. After activating the new phone, I received a message about a software update that said, "Your RAZR has been updated with Android 4.0 software". After the update I lost all my emails and contacts that had just been synced to my new phone the day before. I am not a techy by any stretch of the imagination, and have had at least five Verizon Wireless devices over the years, and want to know why the software cannot be update before the device is activated? I had to go to a Verizon Wireless franchise/dealer (Millennium Communications, 1660 Bethlehem Pike, Flourtown, Pa. 19031) where Bob was of great assistance in getting my emails and contacts restored. It took Bob 45 minutes to do this and he is very conversant with all the Verizon Wireless devices and services. It would have taken incalculably longer for me to to resolve the issue. During the time Bob was assisting me as a "good neighbor" he was unable to make sales during that period and I was unable to fulfill multiple business contacts I had scheduled for that day.
This entire charade seems so unnecessary: Why have a practice that updates software after a device has been activated, only to have all recently transferred emails and contacts erased? This is the antithesis of good customer PR/Service/Customer Support in my opinion. Shame on Verizon Wireless for putting me and Bob through this.
Jerry Quill

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HT4623 Is there a charge for every update?

Just wanting to know if there is a charge for every update?

There is No Charge for iPhone Updates.

Does apple charge for software updates on ipod, does apple charge for software updates on ipod

Does apple charge for software updates on ipod (2nd generation)?

Apple doesn't charge for iOS 4 or newer. To upgrade to 3.1.3(only necessary on the first generation models), there is a charge.
(72510)

Hi, i have a macbook pro and i want to update my iPhoto and iMovie will i be charged for the update and if i will how do i know if the update is free or I'm paying for it please help

Hi, i have a macbook pro and i want to update my iPhoto and iMovie will i be charged for the update and if i will how do i know if the update is free or I'm paying for it please help

Thank you soo much

Why does Apple need to charge for feature updates, but Sony doesn't?

Ok, so I know all about the subscription-based accounting reasons for why Apple has to charge a nominal fee for firmware updates that provide new features to the iPod touch (but not iPhone).
I don't have a problem with this fee, and personally think its quite reasonable, and am happy to pay it.
However, I'm curious as to why Apple has to charge for these updates, but Sony doesn't - and I've not been able to find a reason.
Since the release of both Sony's PSP and PS3 video game consoles, Sony have frequently released firmware updates that add many minor and some very significant new features to both consoles, as Apple have done with the iPod touch.
However, Sony has never charged for these new features. Does anyone really know why there's this difference?

You better believe that any company doing business in the US has to follow US laws. You don't get to just say, oh well we have our headquarters in another country so we can do what we want in yours. Hehe I am pretty sure diplomatic immunity doesn't come with selling something in the US. The accounting reason is a sham. Apple knows that their customers are desperate for "coolness" and will sacrifice features and customer service and pay for that privelege.
What really gets me is that I already bought the January update. The only thing 2.0 adds is the "priveledge" of paying Apple to buy applications. So of course I bought the 2.0 update because I am an idiot and now my audiobooks will not play. Will they support it no. I buy an update from them, it screws up my ipod and then I can't even call or email to get some help. Instead I have to travel an hour to the nearest Apple store. I recently bought my first iPod but after all the horrendous experiences I have had with their lack of support and idiotic "geniuses" at the genius bar, I will never buy another apple product. Which is too bad because they have the most elegant and fun to use interfaces. However, I would rather have something a bit less elegant but that I can get service on without a 3 hour time commitment on my part.

Online account shows charges for phone use yet I'm...

Hi
I have been on the phone plus had a call back from customer services as I phoned them up regarding my account showing charges for phone calls.
I struggled as they said no to start with that no charges were made but then said oh yes but they would leave a note on the system saying no charges to be included.
Seemed ok but again I check my account and see they are still charging me.
Is this an error with the BT online account system or am I going to get a nice big bill when its due?
I dont understand as the account shows my package yet the system shows charges for calls.
Has anyone come across this before and is there anyway BT can correct my on line account system?
Solved!
Go to Solution.

Well definitly give live chat a try.
If after that and having already phoned them, you can still not get anywhere, maybe contact the mods using this form:
If you fill in this form: http://bt.custhelp.com/app/contact_email/c/4951 with a link back to your post for ref, the mods will get back to you. it can take up to 3 days.
But to be fair to the mods, give Live Chat a try first.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

$ 10 Data Charge for Cellphone Upgrade

Verizon is forcing us to pay $ 10 a month per line data charge in order to upgrade to a decent phone - they must be getting so big that they don't care whether people leave for a provider that doesn't force you to do this. We have tried reaching a supervisor to discuss & the people who answer their phone tell us that a supervisor is unavailable. The phones that they offer that don't involve this charge are substandard. Does anyone else have an issue with this?

SmoothCriminal wrote:
Seriously? REALLY? Another one of these "I'm upset because Verizon is forcing a $10 or more data pack on us" forums. You should search the forums, there are tons of forums with the same complaint, give it a rest. I am going to give you the same message that I always give to people who keep on whining about this issue, when obviously NO ONE is listening. And Verizon, don't delete this message, I AM NOT "BOMBING THE FORUMS"! Here is the message:
(This message is to people who rant about how they hate data packs)
Ok,
PEOPLE!!!! Give it a rest! I understand that you think the mandated data plans are "unfair" and what not, but ranting like a child with a tantrum isn't helping anything. Maybe you should consider thinking up an idea that would appeal to Verizon, while still being REASONABLE. But Verizon probably doesn't want customers like you, because if you don't like the data plan that probably means you aren't giving them much money anyway.You can send them a letter, and calmly and assertively (and nicely wouldn't hurt either) tell them how you feel, and like I previously said, give them an idea for something new(even though I'm 99% sure they won' t use it, let alone care...). If Verizon just dropped the data packs then there would be a bunch of people complaining about how they got fined for using data (those people would probably be the same people who claimed they weren't using any data...). There would be a crap load of extra problems. I think that if you don't like how Verizon's business works you should tell THEM, not us (or you can just leave Verizon). I'm not going to lie, I actually like the data pack...I use the internet all the time. I don't even have a smartphone, I have a 3G multimedia phone (but I just ordered a Palm Pre Plus, for better internet and some other cool features, so I'm about to join the smartphone crowd)...I actually chose to get a even more expensive $30 unlimited data pack. But thats just because I use it a lot of internet. But if you don't like the data packs, MATURELY state your opinion to Verizon, not us (or leave Verizon). I'm sure I'm not the only one who doesn't want to hear it anymore. And don't send me a reply saying something like "We can state our opinion if we wanna." or "You shouldn't just think that forcing a data plan on customers is ok" or correcting me on something I said, BECAUSE I REALLY DON'T CARE! I'd just appreciate if you stopped complaining to us, and start talking to Verizon (or like I mentioned early, you can leave). Oh, you guys aren't being forced into data plans. No one is coming to your home and saying "You must get a data plan, or you will be in trouble with the law". If you don't want a data pack just get a simple phone (the Razzle is actually a pretty full-featured phone that happens to be a feature phone). If you don't want a data pack, then what is the use a smart phone or a 3G multimedia phone? I would think a simple phone would be just fine for someone who doesn't use data. There might be a couple of extra features on the smartphone or multimedia phone...but I have a feeling SOME people (not all), just want the look of the smartphone, but you don't actually care about the features (since you don't get many features with out data). So, please, express your feeling to someone that can actually do something...or at leasts cares. P.S. If you think I'm wrong, don't message me about it!
(Thanks to those people who are trying to stop the annoying people who rant about how they hate data packs, and also thanks to those who don't (or have stopped) rant about how they hate data packs)
Pretty good ranting yourself there for someone ranting against those who who are (your words) "ranting like a child with a tantrum" about something you happen to disagree with and obviously do not understand. Your recent posts could be characterized using the same words.
You continue to amuse and entertain (please don't stop!) as well as miss the point. I know you said you don't care but just to set the record straight, the issue is about choice and being able to choose the devices and services we were allowed to choose prior to 01/18/10 when the mandatory data surcharge was enacted. We do not like the choices Verizon has chosen to allow us to make. However, we still do have the choice to express our opinion here (unless Verizon takes that choice away as well) and anywhwere else where customer opinions are allowed and encouraged. If that bothers you then you have a choice to read or not read these posts and respond or not respond. That choice is up to you, but as i mentioned before , it is entertaining.
Although, I obviously disagree with your point of view, I respect your right to have one and express it here or anywhere else as you see fit. For me to ask you to stop would be as silly as you asking us to.

Data charges when phone not used

Had problem with my Curve 8330. Roller ball stuck and phone froze. Was out of service until I got an exchange phone on Dec. 24. Didn't use the phone but was charged for data usage on Dec. 25. Replacement phone is the same in data usage charges. I'm older person so I have never used the web to surf but have been charged in excess of $197 for a month in data usage. Don't know how to watch tv, movie or listen to music. Why is this happening on days when I know I was not using the phone? I use the phone to text and sometimes check Facebook. My plan has 7 megabytes of data included but since I have had refurbished phones the data usage is skyrocketing.

These forums are dedicated to Residential products and services offered by Verizon.
For help on Verizon Wireless issues, please post your topic on the Verizon Wireless Community at http://community.verizonwireless.com/

Data charges for Wifi?

Our last couple of bills have been almost $2,000, and there has been some dispute in our household of where the data charges are coming from.
Are there plans in which data charges be incurred from streaming video (such as Netflix instant view movies) on a laptop using a wifi modem, or are all data charges from accessing the internet on your phone?
Solved!
Go to Solution.

No charge for wifi or internet beyond the base monthly charge ... from your DSL modem/router.
Lots and lots and lots of expensive charges if you're using a "wireless modem" (not a wifi card) or a phone which supports wireless data (or even wifi -- and fail to turn "on" the wifi connection before using it).

ERROR 801881e1 while checking for phone update

i get the following ERROR 801881e1 while checking for my phone update. I really want some solution. pls help if anyone knows about this. i really want the amber update.

Try this ..
Go to settings-->keyboard-->add keyboard and select any .. let it download to the phone ..
Now check for the update ...
If it goes thru' fine, you may remove the added keyboard by again going to settings-->keyboard and long press on the one you want to .. then select 'remove' ..

Automatic change of data selection for full update

Hi,
I have created datasource for full update and load data mannulay on weekly basis by date selection in infopackage.
If I want to schedule the job on weekly basis, is there any way to change the date selection in infopackage for each data load.
i.e. if the previous range was 1st to 7th for full update, then next it should become 8th to 14th.
Regards,
Pravin.

Hi,
Go to that infopackage - dataselection tab - calday field - there will you will type (near to TO value ) - there enter 6 for abap routine and give the name..
Eg :
data: l_idx like sy-tabix.
          read table l_t_range with key
               fieldname = 'XXXXXX'. " XXX- techname
              l_idx = sy-tabix.
data : date_low like sy-datum,
        date_high like sy-datum.
        date_high = sy-datum - 1.
        date_low = sy-datum - 5.
        l_t_range-low = date_low.
        l_t_range-high = date_high.
        l_t_range-sign = 'I'.
        l_t_range-option = 'BT'.
          modify l_t_range index l_idx.
          p_subrc = 0.
Here in the above eg , we are loading daily data from the interval of last 5 days.. ( from 03.02 to 07.02.08)
Hope you have got an idea..
Regards,
Siva.

Equipment charge for phone sent back!

Due to malfunctions my daughter returned 2 phones. Each was sent via Fed Ex with the paperwork supplied by Verizon. She even called asking if the phones were received and told yes. This month we see an equipment charge for $559.99 on our bill! She immediately called and asked what the deal was and is being told they never received one of the phones. She was told that they initiated an investigation and we don't have to pay the amt for the equipment charge at this time.
What do you make of this? How can she prove that the phone was in fact sent back and that a customer service person verified that they did receive it? I haven't called myself because I don't feel that I really know much about the situation as she took care of it all.

djutt5 wrote:
Due to malfunctions my daughter returned 2 phones. Each was sent via Fed Ex with the paperwork supplied by Verizon. She even called asking if the phones were received and told yes. This month we see an equipment charge for $559.99 on our bill! She immediately called and asked what the deal was and is being told they never received one of the phones. She was told that they initiated an investigation and we don't have to pay the amt for the equipment charge at this time.
What do you make of this? How can she prove that the phone was in fact sent back and that a customer service person verified that they did receive it? I haven't called myself because I don't feel that I really know much about the situation as she took care of it all.
Did you keep your tracking numbers from each shipment so you could track them? If you had that and it showed delivered on the FedEx WebSite, that would be all you would need.

Double data charges for one song!

I'm getting charged for the data on the initial download of a song from iTunes to my PC and then again when I have to download the song from the "cloud" on my iPhone!

I think it was a matter of trying to do it in the car. I just downloaded one sitting here next to the PC with the wifi on and the cellular data off. I'll have to remember that. It ticks me off because I mistakenly did the upgrade to my iPhone and now a bunch of my songs, most that I had even played before, suddenly got put in the "cloud," requiring redownloading. Frustrating.

Lost data after a phone update?

Hi all,
I have a Nokia N95 and ran an update on my phone- I was careful to back-up all my data using PC Suite before updating. After the update i had gone back to the factory settings and had absolutely none of my data on their at all.
So i went back to Nokia PC Suite and the Content Copier to reload my data- but..... it cant find my save data!
I have used the restore option and asked it find the data itself which it cant- and have tried searching the location it states it would have been saved in- but once again nothing!!
I states and confirms the data was saved yesterday so it must be their somewhere!
Can anyone please help because at the moment i have no contacts, picture, etc!!
Any help would be gratefully appreciated- many thanks
Lewys
Message Edited by whoareyou on 26-Jun-2008 10:19 AM

have you clicked on the "Scan for PC backup file" the icon that looks like a magnifying glass?

BW Master data delta generic data source for further update in BW

Hi BWers,
I am looking for an option to load delta from Master data to another master data within BW. Export data source option for master data only has full load option but no delta update possible.
I tried creating generic data source delta enabled on view of master data (/BI/M). But the problem I am facing now is master data contains quantity field as attribute and this field refers another table RSDKYF for unit. To be able to create data source on view / table no field should refer field in another table.
Did anybody create delta for master data for further loading within BW or came across similar issue with key figures, please let me know the best procedure in this scenario? Appreciate your quick response.
Regards,
Madhav

In your master data attribute have a date field which will be filled by the R/3 load as sy-datum - then create an export datasource and in the infopackage - give a selectoion for the date field as sy-datum and sy-datum -1..
Not exactly a delta but then usually master data is not kept as delta because the volumes are usually less - you can achieve delta by this method...

Data charge for phone updates

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