Data charges outside of US

Hello,
I will be travelling to Canada this weekend and Australia in July. I know that there are charges per minute and per text when you are calling from the US to CAN or when calling from CAN to US. 
If I use data while in CAN, will I be charged (if so, what are the rates)?
If I use a local wi-fi connection, yet the phone service is off, will I be charged (if so, what are the rates)?
I'm just trying to figure out how I can communicate from CAN to the US without extra charges while there. 

http://b2b.vzw.com/international/Text_Messaging/index.html
While traveling in the U.S.,Canada, U.S. Virgin Islands and Puerto Rico text messages sent to non-U.S. phone numbers of participating carriers will not be applied against any monthly text messaging allowance:
Text messages sent to phone numbers in Canada, Mexico and Puerto Rico are charged domestic rates per your plan.
Just found this, this is the most useful page: http://b2b.vzw.com/international/Global_Phone/North_America/Canada.html
If you can bother to look at my location, you can see my plan right below it

Similar Messages

  • Can't view data charges online

    Ok we have 3 non smart phones on our family plan and have data blocks on them as we do not use data at all.   I check the accounts weekly for any unusual things and last week noticed minimal data charges on sons account 4 days in a row.  He is in another state for 10 weeks and bikes to work evey day so I asked him about it and he said he was putting the phone in his pocket so I figured the button to connect to the net must have got hit while biking and it was trying to connect it's an ENV2 phone so told him to turn it off and put it in his back pack to avoid this.
    Now this week when I log in and check the accounts I can see data usage for hubby and I and there is none as should be but for sons line when I try and see the data usage it says your current data usage information is not available at this time.  Please check back later.  It's been saying this for about 4 days now so what gives?  Have not called yet so will do so tomorrow if it's still saying that.    Mary

    Below is a recent post of mine on another thread and I have updated it with some new information that may be helpful to others suffering from "uninitiated data charges". 
    I had the very same uninitiated data charges problem and customer service claimed these charges to be valid. I don't possibly see how uninitiated data session charges can be considered valid.
    Back in 2010 Verizon was fined by the FCC the largest fine ever levied against a wireless company. 25 million and agreed to refund customers over 50 million dollars. Why? Due to uninitiated data session charges!  Washington Post article below at:
    http://www.washingtonpost.com/wp-dyn/content/article/2010/10/28/AR2010102806478.html
    They seem to be up to their old tricks...
    The best way to make Verizon pay attention is not just switching carriers. The best way is filing a complaint with the FCC. Or do both! It's very easy to file a complaint (an easy form) with the FCC do it here> 
    https://esupport.fcc.gov/ccmsforms/form2000.action?form_type=2000B
    The problem would be termed "uninitiated data session charges".
    As mentioned in previous posts by myself and others there has been mysterious data session charges on our bills that were uninitiated by us. My repeated calls to Verizon customer service has resulted in no explanation for these uninitiated data session charges, only the response from CS (Customer Service) that these charges are valid.
    My research of the past few weeks has shown that these charges, as mentioned, were uninitiated by the user and are (at
    minimum) a result of a program placed by Verizon within the operating system of at least two Verizon models produced by LG. This program initiates the data exchanges that we are billed for, have to pay and have been paying.
    Due to a lack of a significant response or resolution on the matter I filed a complaint with the FCC. The action of the FCC was swift in notifying Verizon of my complaint and charges.
    Then “lo and behold”  I receive a phone call from a Jennifer Rathburn (770) 521-5636 of the Verizon Executive offices in Atlanta notifying me that they would like to resolve this matter with me. Jennifer’s demeanor and action seems to indicate that she would like to satisfy me and would be investigating my complaint regarding the uninitiated data session charges because they care about their customers. It would, however, be tough to convince me of that, as I believe I would never have gotten ANY resolution short of my filing a complaint with the FCC. At present Verizon has until June 29, 2012 to respond to FCC in regards to my complaint.
    Over 6 months of complaints to their CS and I never got any type of action or explanation of the data session charges except for them to say that the charges were valid. I heard the phrase,“these charges are valid” so many times from so many different CS reps that it seemed the reps were trained to give that response. I finally got one of the CS reps to admit that actually was the case. They WERE trained to give that response.
    You may also find it interesting to read the FCC Consent Decree, which Verizon agreed to in 2010 to stop the FCC
    investigation. You can do that here http://fjallfoss.fcc.gov/edocs_public/attachmatch/DA-10-2068A2.pdf
    In the Decree, Verizon Wireless represents that:
    the Company conducted a comprehensive, good-faith, internal investigation into whether Paygo customers had been incorrectly billed for data usage;
    (ii) based on the internal investigation, the Company has concluded that the majority of the erroneous charges involved data exchanges caused by third-party software (created by a third-party but they left out the part saying they had placed it there) built into certain customers’ phones, while other charges resulted from, inter alia, customers accessing certain web links that should not have incurred charges, devices that incurred charges for attempts to access data when there was insufficient network coverage to complete the transfer, and unwanted third-party data transfers affecting customers with content filters;
    (iii) based on the internal investigation, the Company has further determined that a total of approximately 15 million Paygo Customers were, or may have been, erroneously billed for data usage from November 2007 to the Effective Date
    (iv) based on the internal investigation, including a review of billing records and other relevant data, the Company estimates that the total amount of the refunds and credits that should be paid to those Paygo Customers is approximately $52.8 million. (**** that's a BIG mistake!)
    In consideration for the termination of the Investigation, Verizon Wireless agrees to the terms, conditions, and procedures contained herein.
    If you read these “terms and conditions” I think you will agree with me that Verizon has “forgotten” their responsibility under that decree.
    At first Jennifer had led me to believe that mine was an isolated incident  and also tried to convince me it was a data charge for picture messages but now that I have gathered a large amount of evidence against Verizon particularly on the scope of the problem I will be making another complaint to the FCC.
    C'mon Verizon... "same ol, same ol" You may have made a "mistake" last time but I'm betting I can prove this time it was no "mistake"!
    Anyone wishing to contact me directly may do so at [email protected]

  • How is it possible to accrue data charges on wifi and asleep?

    I'm not very happy with what's going on right now.  My family of 3 shares a data plan of 8GB.  I use under 1G, my husband <1G-1.5G and my son uses a ton so I decided to start looking into when/how much data is being used.  In the previous billing cycle we went over by .009 on the final day of the billing cycle so what's the point to pay $10 for 2G and then not be able to change it back, therefore I took the stupid $15 overage charge for literally nothing.  Anyway, I began to look through the time stamps and data usage per phone and it's pretty fishy. I'm being charged data at 4:06am, 10:06am, 4:06pm and so on.  I have an iphone5, my husband has an iphone6 and my son an iphone 6+.  Spoke with a rep tonight who claimed it may be due to my wifi losing connectivity and auto updating while connected to the LTE.  That's a load.  My whole family switched to Verizon because we couldn't ever get a good signal where we live with AT&T.  My husband finally was forced to try a different company due to work and having to have a reliable network where we live. Not one dropped call, not one issue with wifi-Verizon was actually the miracle mobile provider I never knew existed.  I waited a few months to make sure that it wasn't too good to be true and at once dropped AT&T totally and switched my son and my phone to Verizon as well.  Having a teenager I knew we needed to probably have more data to be on the safe side but they can't seem to tell me how his data is being used and from 4/2 to today (4/14) he has used over 4G of data according to them.  I pull up the dates and times and know for a fact that he was connected to home wifi for 1.6G+ and at his school wifi for another 1.6G+ and only 1.2G+ could have possibly been used off wifi.  And I also see that there are massive amounts of complaints regarding this same type of sham.  Not to mention I had added Family Base to be able to set limits on the data my son uses. But apparently since he's able to access the MyVerizon account from his phone (albeit he isn't an authorized user on the Family Base plan) he is able to go in and change any parameters I had set up.  So tonight I go in and remove this feature from our account and now 30 minutes later I get a "Welcome to Verizon Family Base" text.  WTH is going on??? I want real answers now or I will be looking into what others have done regarding this type of abuse.  I had high hopes that this was going to be an honest, reliable network I could trust but this data business is insanely bogus.  I'd like to hear back from someone regarding getting this researched and resolved.  I don't want to feel discontent about something that has been going good so far.  But I don't really feel like I should have to turn off all cellular data and close all open apps when I'm on wifi in order to keep from having data charged inappropriately.  Thanks for your help and prompt resolution to my concern.

    We are suffering from the same nightmare. It has been 8 solid weeks of phone calls to Verizon, then Apple, then to our cable service provider; daily data checks; overage charges; fights with the teen; HOURS of time invested in trying to get to the bottom of sudden and exponential jump in data usage. It started about a month after we upgraded my daughter's phone to a 5s. She is even more conscientious than me about not using it unless we are connected to wifi. For the first month, all was fine and we were going through the normal 2G. Then, with absolutely NO habit or usage change on our end, we were blasting through that like lightening. She was disciplined for the overuse. We added another 1G just to be safe. That went even faster than the 2G!!! We are now at 6GB at almost double the rate we went through 2!!!
    I have kept a log of the time spent trying to solve this issue -- almost 5 hours of phone time alone. I literally have an AppleCare supervisor in my phone contact list because he is so perplexed!!!! After several Verizon technical support calls, we finally an agent who really wanted to help. She was convinced my daughter's phone had a rogue (malware) virus. Apple said it had to be the hardware. But when we really looked at the metrics -- both of our iPhones AND the iPad all all using data when on wifi, supposedly. We had one month of overage charges refunded, but with the problem not solved (reset both phones to factory settings; exchanged our modem for a new one !!!) I added -- you guessed it -- MORE DATA!!!
    I didn't see how Verizon could be guilty of fraud -- after all, something of this magnitude would put the entire company out of business ultimately and it just doesn't make sense. But this is WAY OFF. Further, mid-way through our issue, the data category that was using the most data on my daughter's phone -- "Business Services" -- suddenly disappeared and now the main usage category is "Web Apps". Verizon. Really? It's a poor show.
    I'm considering eating the contract termination fee and returning to AT&T. I'm not quick to assume, which is why I've spent months assuming some responsibility for the data, but it's very clear to us now that there is something very illegal happening here.

  • HT4314 If you use Game Center does it use data charges on your bill?

    Can someone tell me if you are playing games on Game Center does it charge on your account as data charges?

    This weekend, the AT&T tower near our home failed.  We had no AT&T cell service whatsoever.  During this time, our home WiFi was always running at 100%.  No iMessage would go through, nor could any iMessage be received.  Both my and my wife's iPhone 4S were connected to the home WiFi and were used with it.  Two things did not work: cell service and iMessage.
    I think that iMessage seems to rely on the phone data plan, or at least the cell service must be in range to use it.

  • The "More Everything Plan" is ruining my life!  (and adding random data charges to my bill)

    Hello,
    I recently changed my data plan a few months ago to the 6 GB Data plan with 2 phones tied to my service when I upgraded my phone to the Samsung Galaxy 5.  For the most part my wife and I have been doing pretty good at keeping the our monthly data usage down to the 6 GB.  On Nov 4th was I upgraded to the new 10 GB my everything plan and ever since that change, my account has been making RANDOM data charges at all hours of the night!  I pulled both my wife's Data Usage report and my own and compared them. 
    Looking at my wife's data usage below, you can clearly see that there are automated data spikes that her phone went through on the same exact time on different days!  Looking at the dates, these spikes did not start to automatically occur until we upgraded our plan on Nov 4th.  The same goes for my data usage below.  There are multiple days that my phone surged on the same exact time with large spikes of data!  These reports were organized by largest "Unbilled Data Usage" spikes.
    These spikes SHOULD NOT be occurring and have nothing to do with what apps we have installed our phones.  We have both filtered our usage by apps on our phones and they do not add up.  What's the point of having a larger data plan, if that data plan just steals MG randomly off your phone for no reason???  Because of these spikes, I have add to pay over $100 in overage fees and in November, I have already had to buy MORE DATA ($20 for 5 GB more) because I was already at 90% of my usage with 2 weeks still to go in the billing cycle!  I need actions and not suggestions.  I'm not the only one with these problems and this needs to be addressed.
    Please help!!!!!
    (Wife's Data Usage)
    (My Data Usage)

    You're right, data usage can be confusion...especially when your response above doesn't make sense.
    If data usage is counted in 6 hour blocks, then how in the world did Nov. 5th last 138 hours???  Data was calculated 23 times on 11/5/14 and 14 times on on 11/4.  These are just 2 examples of when the data was pulled in in "6 hour blocks of time". Nearly every day in my pulled report this month shows 2 dozen or more times the data was recorded and billed each day. (see below)
    Further more, if data usage actually was counted in 6 hour intervals, that still doesn't explain why my phone randomly surged 1.27 GB of data at 5:36 AM in the morning on 11/12/14.  Even if this counted data since 11:36 PM the night before on 11/11/14 night, there's no way I would have used this much data!  Since I work during the weekdays 9-5, I am already in bed at this time and not using my phone.  And it can't be recorded data usage after 5:36 AM, because then what would be the point of having a time stamp in the report?  Where was this data coming from???  (see below)
    The timing of my spike in data is just way too coincidental of when I upgraded my data to 10 GB earlier this month.  If you compare our data usage against other months (when I had 6 GB) we didn't have random spikes like we are seeing now.  There is something wrong with the new data plan on our phones, and I really wish someone could clearly point out where these additional charges are coming from.  Please have a representative contact me at your earlier convenience.
    6 Hour Blocks of Time?
    Data pulled at 5:36 AM
    Data Spike in the Past Months

  • Is it possible to print from iPhone 4 on a non wireless printer via use of the USB data / charging cable

    Is it possible to print from iPhone 4 on a non wireless printer via use of the USB data / charging cable.

    No

  • Can someone explain data charges to me?

    Upgraded to a smartphone Samsung Nexus. First Data plan and all. So, what is costing me alot of data when I am at work,home asleep,connected to wifi at home(Xfinity). I am barely on the thing and in three weeks 75% of 1GB is already used. I am not a gamer either. So, any explanation of exactly what data charges are for and help would be greatly appreciated. I am thinking about going back to my old phone and my old plan not this new stuff and share everything plan. Thank you

    ac3dc11 wrote:
    Thank you to you both in reaching out and trying to help me.
    Brian68, I realize to some that might not be much data and maybe I didn't explain my concerns very well. Trying to use the phone for web/games only at home with our wifi via xfinity. Yet the data is in the 19,000's kb (whatever that is) and lower at home using wifi. It also shows data usage when I am asleep or at work totally not using the phone. Again not techno so also need additional help on your ideas regarding background data off and your app suggestions on where and how to do that if you can please. Thank you.
    Ann154, Thank you for your continued help. I have done what you have suggested so far. Anything else comes to mind just let me know. Thank you.
    Is 19000 kb the SPEED or the amount of data used? At any rate if you data is being used when you are not using the phone it could be you have background data on and also you could have you apps on auto update. Make sure you shut off auto update on apps and also set it to where apps only update over wi-fi.

  • Date is outside the factory calendar range

    I am trying to run a BW query. When I click on the calnedar icon field. It gives this error.
    Error: Date is outside the factory calendar range
    Msg No. FK884
    What could be the problem in the query? Has anybody had the similar problem before? I tried to search in SAP notes and could not find anything close to this.
    I will  Appreciate your help. Thanks a lot.
    Abhi

    Hi Abhijit,
    We got the same error message in 2010.
    1) Check in transaction SCAL that the Factory Calendar ID 01 (i.e. German) is valid to 2009. This explains the error message.
    2) Found SAP Note 1136142 about the configuration of default factory calendar ID of F4 Help and hierarchy for Time-characteristics in BI 7.0.
    SAP Note Solution:
    The key figure attribute obtains its value from the default work calendar as it is maintained in transaction RSRHIERARCHYVIRT (General Settings -> Default Factory Cal. ID).
    This setting is valid across the entire system and does not permit any variable selection of the factory calendar for each query.
    Furthermore, a value for 0NUMWDAY is calculated only for the period in which the default factory calendar is valid.
    3) Check in transaction SCAL that the Factory Calendar ID of our location is valid to 2050.
    The problem is solved after changed the Default Factory Cal. ID from 01 to the ID of our location in transaction RSRHIERARCHYVIRT.
    Regards,
    Ricky

  • BEx variables: Date is outside Factory Calendar Image

    Good day
    A user received the following message when selecting the inpiut help for a date variable for a CRM query:
    " Date is outside Factory Calendar Image"
    I have checked tcode SCAL and noticed that the factory calendar for South Africa = 1996 to 2010. I checked the CRM source and their factory calendar is the same. In the mean time I have transferred the global settings for SAP DNI (parts) into BW and the factory calendar setting for South Africa now shows 1996 to 2015.
    Problem is that the CRM query still shows the same error message.
    Question:
    1) Should factory calendar settings for all SAP sources (Modules i.e. CRM...) be imported into BW, or is there another setting that I must check?
    Thanks in advance.
    Cj

    This is what I have done:
    Whe have the following R/3 modules (source systems in BW)
    SAP DNI
    SAP dFM
    SAP CRM
    SAP SRM
    etc.
    (Tcode = SCAL, selected 'factory calendar', selected 'rebuild tables')
    Firstly I have transferred the global settings for SAP CRM (as the BEX query is from CRM). Their factory date was 2012. This did not solve the problem.
    secondly, I did SAP DNI, their factory date = 2015, this also did not solve the problem.
    I then transferred the global settings for SAP dFM, our main reporting module, their factory date = 2020. The problem was solved.
    Seems as if only ONE of the modules depicts the factory calendar date for BEX.
    I have rested this again and only SAP dFM global settings rectified the BEx display problem.
    Hope this helps?

  • Warning of " Date of  outside  the factory calendar Range"

    Hi Experts,
            I have created a variable  of ocalday,It is taking  # values and it showing warning " Date of  outside  the factory calendar Range".How avoid this warning.Actually intially in the one of infocubes carries the # value for 0calday, now we have deleted it, even then  it taking # values and showing same warning.I have check at variable it doesnt carring any default value.Now to delete the # values from variable so that it should not show any warnings.
    Can any body suggest me any thing.
    Thanks
    Vinod

    Hi Srinivas ,
       Thank you very much for your reply.There is # value in the master and transaction data.Even im not able to suppress this message.As it indicating a msg no 884 which is not there message list in RSRT.
    Can you suggest me any other thing.
    Thanks
    Vinod

  • Boolean indicator come on and stay on if only one data point outside of limits

    Okay, here goes my second rookie question.  My first one was solved in a matter of hours after posting here, so I am going to give it another shot.  This has probably been posted elsewhere, but I just am not familiar enough with the terminology and know how to find it in this forum... sorry for that.
    Currently, I have a setup where I am using an In Range and Coerce function in the Comparison Pallette to check the output of my source and compare it with a user inputted upper and lower limit.  I have hooked up an LED indicator to the Index Array and then to the In Range output.  Right now, if my data goes outside of the limit, the LED Indicator will light up, but it will immediately turn off if the data goes back within the limits.  I want my LED indicator to come on and STAY on if even 1 data point goes outside of the limit.  What can I connect between my LED Indicator and my In Range Comparison to make this happen?  
    Sorry for being so new to this!!

    Hi Spsuengr,
    I have attached a boolean toggle vi for you. You can insert this vi in between your led indicator and in range output. It will latch the output by default. You can use the latch(t) input to disable the latch feature (to perhaps reset).
    Above is the boolean latch vi
    Above is how you need to insert it into your code. If you leave the Latch(t) input unconnected it defaults to a latch output. Only wire a control to this if you want to either change the output so it follows the input or if you need to reset the output.
    Rgs,
    Lucither
    Message Edited by Lucither on 04-15-2010 05:22 AM
    "Everything should be made as simple as possible but no simpler"
    Attachments:
    Boolean Latch.vi ‏18 KB

  • It's my understanding that when traveling overseas, all i have to do is turn off cellular data to avoid high data charges.

    it's my understanding that when traveling overseas, all i have to do is turn off cellular data to avoid high data charges.

    With Airplane Mode you will not receive phone calls.  If you are just worried about Data Charges then just go to Settings>Cellular>Data 'Off'  This may also turn your iMessage off such that all your iMessages even in a WiFi environment go out as Text Messages.  If you still want to use iMessage from Apple device to Apple device in a WiFi network then go to Settings>Messages> and turn it back on after you have set Cellular Data to Off.  Ckuan is correct though about having some per minute received or outgoing call and text charges.  For one example, if you were traveling in Canada but didn't have a Canada Plan you would pay about 89 cents per minute and 50 cents per send / receive Text.

  • Find date columns outside the range

    I have a start and end dates and I have to check mark the record if the ship date is outside my start and end date range. To find out whether my ship date is within the range I can use between but to check to see the outside of the range I am having trouble.
    Any one have any idea.
    Thanks in advance.

    What's the opposite of BETWEEN? Not between.
    not between :start_date and :end_date

  • HT4995 Internationally using Location Services without having data charges.  What settings should use on my iPhone 5?

    I'm traveling to Europe and I want to use Location Services without having data charges.  What settings should use on my iPhone 5?  I want to be able to use Trip Advisor City Guides Application to tour around cities for free.  I have a Verizon International Plan for my trip, but it is still pricey.  I would like to keep my iPhone cell services on for incoming calls, but I want to prevent international data charges.  Thanks for your help!

    You don't "choose" to use th 3g network.
    If you have paid for it in your plan and 3g coverage is available, your phone will automatically use it when necessary.
    3g provides faster internet speeds than 2g, so you can watch video or download stuff faster. Wifi is normally faster than 3g.
    Your iphone gps is "assisted", meaning it uses network data to calculate your position.
    Also, you would still need the network to download maps, directions etc as they are not on your device.

  • Data charge for phone updates

    I recently bought two 9300s from BestBuy.  I'm getting data charges that the rep at Koodo says are related to the phone updating itself.  I don't have a data plan (only used for messaging and as a phone) so these charges stand out.  Some of the charges are at 5AM or at other times when I know the phones are not being used. All data charges are identified simply as RIM.   I have a couple of questions:
    Re: the charges in the middle of the night.  I'm at home - the phone is connected to WiFi.  Why would I incur data charges.
    Is there a way to tell the phone not to update that will not affect messaging (text & picture) or the phone?  Because I'm not using any higher end abilities of the phone I don't really care if it updates.
    Is there a way to tell the phone to only update using WiFi?  Since some of these charges are from when the phone is connected to WiFi I'm not sure how effective this might be.
    Any help would be appreciated.  After a month's worth of the BlackBerry/Koodo experience and am somewhat disenchanted.
    Thanks

    I recently had my Motorola 4G Droid replaced after it was damaged. After activating the new phone, I received a message about a software update that said, "Your RAZR has been updated with Android 4.0 software". After the update I lost all my emails and contacts that had just been synced to my new phone the day before. I am not a techy by any stretch of the imagination, and have had at least five Verizon Wireless devices over the years, and want to know why the software cannot be update before the device is activated? I had to go to a Verizon Wireless franchise/dealer (Millennium Communications, 1660 Bethlehem Pike, Flourtown, Pa. 19031) where Bob was of great assistance in getting my emails and contacts restored. It took Bob 45 minutes to do this and he is very conversant with all the Verizon Wireless devices and services. It would have taken incalculably longer for me to to resolve the issue. During the time Bob was assisting me as a "good neighbor" he was unable to make sales during that period and I was unable to fulfill multiple business contacts I had scheduled for that day. 
    This entire charade seems so unnecessary: Why have a practice that updates software after a device has been activated, only to have all recently transferred emails and contacts erased? This is the antithesis of good customer PR/Service/Customer Support in my opinion. Shame on Verizon Wireless for putting me and Bob through this.
    Jerry Quill 

Maybe you are looking for