Data getting truncated while exporting report to a text file in crystal 10?

Hi All,
I am using crystal 10.When exporting report to a text file ,a dialog prompts asking for Character perinch with a default value 9.If I change the value from 9 to 16 i am getting the correct data(that means character per inch value is 16) and it update "CharPerInch" value in registry under following location to 16.
HKEY_CURRENT_USER\Software\Crystal Decisions\10.0\Crystal Reports\Export\Text
The dialog asked for character per inch also has option to select not to prompt again and i also selected that in first go.
When i export the report again in text format it didn't prompt for number of character per inch but the data gets truncated.
What i believe is even though it updates entry in registry and reads, it is not using the same value for export. It never consider the value that is in registry, if the check box is not selected then it is using the value entered in the dialog and if the check box is selected then in the next run it uses the default value as 9.
Can anyone suggest me how to override this problem ? Is there any other setting place in registry where i can enter the number of character per inch.I don't want to crystal to prompt always for character per inch.

Hi Venkateswaran,
The other option to avoid truncation of the data could be
Right click the text filed
Click on Format Text to open the Format Editor
On Common tab check the text box for Can Grow.
This will prevent the data from truncating in preview as well as while exporting to text.
Otherwise you will have to set the characters per inch to 16 each time. I donu2019t see changing the registry value causing any difference here.
Regards,
Aditya Joshi

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    write at 88 itab4-arktx.
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    Regards,
    Nico

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    <br>
    Hello,<br>
    <br>
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    <br>
    Dell Vostro 1720 / P8600 / 4GB<br>
    Windows 7 Ultimate x64<br>
    SQL Server 2008 SP1 x64<br>
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    <br>
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    Target platform: x86<br>
    .NET Framework: 3.5 SP1<br>
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    - My application works fine when I run multiple instances if I comment out the Crystal part of it.<br>
    - My application works fine when I run multiple instances if I change the export format from PDF to HTML32 or HTML40 (have not tried any others)<br>
    - The machine has over 1GB of physical memory free when this error occurs.<br>
    - I have taken steps to ensure that I am properly disposing of my CrystalDecisions.CrystalReports.Engine.ReportDocument instance just after each export is complete. I have tried to use the "using" keyword, as well as explicitly setting the instance to null and calling the .NET framework garbage collector. This did not seem to help.<br>
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    Edited by: scbraddy on Mar 11, 2010 1:53 AM

    <br>
    Jonathan & Ludek,<br>
    <br>
    Thanks for the timely response and good suggestions guys!<br>
    <br>
    I have performed a few more tests today in order to help answer some of your questions.<br>
    <br>
    Below are my responses. Some of them are answers to questions and some of them are observations based on tests I have performed today.<br>
    <br>
    - The database system is SQL Server 2008 SP1 Developer Edition x64.<br>
    <br>
    - The C# application connects to the database using the native .NET SQL client (System.Data.Sql).<br>
    <br>
    - During runtime I connect the report to the database by looping through the ReportDocument.Database.Tables collection. For each Table found I create a CrystalDecisions.Shared.TableLogOnInfo instance, fill in the table name, server name, database name, user ID, and password, and use Table.ApplyLogOnInfo() to apply it. I do the same thing for the subreports collection if there are any. Like I said, about half of the reports contain a single subreport.<br>
    <br>
    - The report templates are currently set to use the "SQLOLEDB" Provider. The Database Type is set to "OLE DB (ADO)". I am not entirely sure what you mean by trying a different database driver. I assume you mean to change the provider? If so, given the fact that we are using SQL Server 2008, what would I change it to?<br>
    <br>
    - If I do not perform the database updates during application runtime (instead, perform them ahead of time and then allow the application to only render the reports) then I still have the same problem. Nothing changes.<br>
    <br>
    - I installed the Fix Pack 2.5, rebooted, and tried again. Same problem.<br>
    <br>
    - I do not beleive that I am using XML transforms. How would I know?<br>
    <br>
    - Regarding fragmented memory: It is hard for me to believe that, given the amount of memory free on the machine once all processes are up and running (1GB+), and the size of the processes (~50MB), that a contiguous block could not be found. Maybe there is some Crystal process that is attempting to balloon out of control, but as far as I can tell my application is not getting very big. I will not rule this out of course because I don't know for sure.<br>
    <br>
    - Regarding killing the process once a report is rendered: The problem with this is that the application needs to perform these 7 groups of updates and render these 7 reports in a specific sequence all as part of one complete "pass". Also, this application needs to be able to be able to handle a scneario where one or more instance of the application is started on a single machine at roughly the same time (pointed at different databases). The application actually does work fine in this regard (staying well within the capabilities of my 4GB laptop even when 8 of them are running) except that I always get the same error when I choose PDF as my export format.<br>
    <br>
    - I ran a test today where I changed the export format to HTML40 and started 8 instances of the application at the same time, each working from a different copy of the database. The instances ran a little slow but did complete in good time with no errors. Please note that changing the export format to PDF will cause the application to fail with the "memory full" error if even only 2 instances are running at the same time. The only way I can successfully complete a run with the export format set to PDF is to run only 1 instance at a time. I can run it over and over all day long and it will not fail, as long as only 1 instance is running at a given time. As of yesterday I had only proven that the application would complete when using the HTML40 export format when 2 or 4 instances are running, but today I doubled it again (to 8) and still no failure while using HTML40. This is possibly the most interesting fact about this problem, and is another reason why I am skeptical that memory fragmentation is the culprit.<br>
    <br>
    We would like to solve this problem because we would like to continue to target the PDF format. It is the standard report export format for our applications. If we cannot solve this problem we may call a meeting and decide whether to proceed with the HTML40 export format, or possibly dump Crystal from this project altogether.<br>
    <br>
    Thanks again for your interest in our problem and your timely and helpful responses. I'm really not sure where to go next ... maybe change the database provider in the templates? I will need some specific advice in this area because I'm not sure what to do. Any more ideas you guys have will be greatly appreciated on this end!<br>
    <br>
    Steve<br>
    <br>
    Edited by: scbraddy on Mar 12, 2010 2:18 AM

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