Data Plan Charged a Month in Advanced

Why is Verizon charging me a month in Advance for my data plan?  My bill is due and they are making me pay for my data plan for next month.  It says this:  Email & Web Unlimited 07/09 - 08/08 (month in advance)  So if I ever did decided to go back to a feature phone instead of a smart phone I would lose 30.00 dollars?  I am currently not on a contract or anything so I am really confused and do not find this fair that they charge me before I even use it....Please someone help me.  Thanks

Worry not, Jwd! They bill EVERYTHING like that! Look closely at your price plan. If you have something like a 450 minute or 900 or 1400 minute plan they bill you for 07/09 to 08/08 as well. If you change your phone and go back to a feature phone (say, for example on 07/22), you'll get a refund for the data plan that you don't use from 07/23 to 08/08 on the next bill.

Similar Messages

  • Edge and Data Plan charge changes

              I'm on an existing month-to-month coming off a 2 year agreement with two lines and 10GB data per month at $80. On Feb 4 my daughter (2nd line) went to the Verizon store and moved her line to Edge Plan and the rep set the plan for the 10GB $80/mth for the duration of the agreement (at least that's the way it looks to me from the contract). Feb 4th was the same day for the expiration of the 10GB plan at $80/mth and it's now $100/mth. I've got the first month's bill and see the $80/mth billing and the name is still "MORE EVERY UNL Tlk TXT 10GB".
    I am planning on getting a new phone on the primary line (probably the Samsung Galaxy S6) and was looking at the Edge plan vs buying outright the phone.
    My question is if the Primary line is setup for Edge (new GS6) will this cause the data plan to reprice at the current rate of $100/mth or will the contract maintain the $80/mth pricing? If it does reprice - then buying outright is a better deal to keep the 10GB plan, at least that's how it looks to me.
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    Thanks in advance for any help.

    elliew wrote:
    " - unless you choose to change your plan."    
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  • Verizon Data Plan Charges

    Verizon is missing a business opportunity by not introducing 2-tier data plan pricing.  I would get a smart phone if they had a lower price for customers who would use low data rates, such as ATT has introduced.  I do not need to download much data and therefore cannot justify their $30 monthly data plan fee currently required for smart phones.  Therefore, I will not get a smart phone and Verizon is losing the potential additional income which they would get from me if they had a lower tier data plan at ~$15 per month.
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    kriegerrb wrote:
    Verizon is missing a business opportunity by not introducing 2-tier data plan pricing.  I would get a smart phone if they had a lower price for customers who would use low data rates, such as ATT has introduced.  I do not need to download much data and therefore cannot justify their $30 monthly data plan fee currently required for smart phones.  Therefore, I will not get a smart phone and Verizon is losing the potential additional income which they would get from me if they had a lower tier data plan at ~$15 per month.
    kriegerrb
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  • Be careful if you change your Data Plan mid month to save money.

    I have been contacted two times now by phone by Verizon representatives that were overwhelmingly concerned about the amount of money I was spending on my monthly cell phone bill.  Their solution, both times, was for me to switch to a different data plan for the month if I see that I am going to run over my allowance.  For the past few months, I had switched my account to the 6 GB plan because I knew that there was a potential for me to run over because of some work that I was doing.  On the 14th of February I looked at my usage and we had only used 2 GB of data for the month and only had 6 days left in my cycle so I decided to switch back to the 4 GB plan to save money.  Remember, this methodology was recommended by Verizon themselves to save money.
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    BigRedGonzo wrote:
    It asked if I wanted to make the change retroactive to the beginning of the cycle.  I told it I did.  What since would it make to not do so?
    Not sure. The only thing I can think of is if you changed it after the billing cycle closed on the time period where you had the overages.

  • Being Charged for data plan I don't need

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    Dawn,  I'm right there with you....
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  • Double charge full month of Family Plan which only used for 7 days  and full month of individual plan

    I changed from Family Plan to Individual Plan and I got only refund back $9.99 for one line that stay with Verizon but I got charged double both Family Plan and Individual Plan for full month without any credits for 23 days of unused Family Plan. ($120-discount Family Plan + $39.99-discount Individual Plan) per 1 month (from 06/07 to 07/06).
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    verizonloyal wrote:
    You left out the next important sentence ..... If it is your intention to fool all other members, please correct it.
    This is the path for the whole thing:"Customer Agreement"
    http://www.verizonwireless.com/b2c/support/customer-agreement
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    I am the customer with Verizon very long time, more than 5 years and I can not believe that you charged me double like that.
    Please return me back my money.
    I am NOT trying to fool anyone. As with the sentence you highlighted, if what I highlighted ONLY pertained to prepaid customers, it would have indicated it in the sentence. Since it did not, it DOES NOT. Postpaid customers are NOT mentioned at all within the section about porting numbers. Are you saying since they are not mentioned that postpaid customers CANNOT port their numbers? Didn't think so. The entire paragraph is about ALL Verizon customers EXCEPT the sentence which specifically singles out prepaid customers. You are responsible for all charges until the end of the billing cycle from the point of porting, not from when you asked to be ported. Therefore you are responsible for the charges for the "Family Plan" until the end of the billing cycle.
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    While Verizon may refund you more money just to placate you, according to the CUSTOMER AGREEMENT, you are not entitled to it.
    Good luck.

  • Phone upgrade, data plans ... I am SO confused.

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    Thank you, both, for your easy to understand replies.  Please allow me to ask (thinking out loud) a few more questions.
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    Yes it is true. when you add a line you are required to change to the share everything plan.
    <Moderator comment. This information is incorrect. Current customer are not required to switch to the Share Everything Plan if the customer deals with a corporate store or VZW directly through Customer Service.<
    Message was edited by: Verizon Moderator

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