Data usage counter

My provider is Bell in Ontario, Canada.
10 days into my billing cycle I noticed that this month the "unbilled" data usage as tracked by my provide is significantly less (about 100 MB or so) than the data usage tracked by the phone itself in the Settings area. Is this normal?

To ask the most obvious first, did you reset the usage counter at the start of your billing cycle? Or is it showing usage from the previous cycle?
Next, some providers have delays in their usage reporting. AT&T's delay is only a few hours, but I don't know about Bell Canada.

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Cellular data usage statistics just reset itself - iOS 5.0.1, iPhone 4S

My cellular data usage counter just reset itself.
It is not the first time I noticed it, it is 2nd or 3rd time since my upgrade to 4S with iOS 5.x.x.
It never happened to me previously (iPhone 3GS, iOS 4.x.x).
Any idea why?
My 4S is factory unlocked, bought in Europe if it matters.
It is on the latest iOS 5.0.1 but it happened at least once with 5.0, too.
Any help will be appreciated.
Regards,
Gitarzysta

Well I can't really say it is a problem yet, as I have only seen it happen once. There has to be logs somewhere that I can find. Might have to do some web searches. I was just wondering if anyone else has had this or seen it.
I do thank you though.

Does using Wi-Fi count towards my data usage?

If I am at work or at home and can connect to my wireless internet will this count as data usage on my verizon plan. I only got the 105mb plan because I really only "need" access to email. It would be nice to access the internet if I can do it without running the chance of incurring overages.
If so, how do I make sure I am not using the phones data plan?
Sorry if this is covered elsewhere. This is my first smartphone and I am not sure what I have gotten myself into. Thanks.
Jodi

Make sure that not only the Wi-Fi is on, but that it's connected. turning on WiFi doesn't automatically connect it unless you've connected to that same WiFi before. You'll know if you're connected by checking the icon next to the signal strength indicator. If it says 3G then you're using your data allowance.
Also, if you're on a family plan and this is your first phone you can take advantage of the smartphones talk free promotion. They give you a $10 credit if you get the unlimited plan so it only ends up costing you $5 more than the 150MB plan, and lasts for the term of the contract.

MiFi: Does data transfer within the home network count as data usage

I want to use a MiFi with a wireless surveillance system, which can record 100s of GBs of video per month. If I send video to a PC all on the same network, does that count as data usage?

Traffic sent over the local network will not be counted against your MiFi/data plan. VZW charges for all traffic that is sent over thier wireless infrastructure/towers. If this your question is then that is the answer.
With that being said:
You can setup your cameras and disconnect the MiFi from the VZW network. There is a Disconnect button on the main page of the router admin page that allows you to do it. This would enable you to maintain the local network and confirm that the security system will work offline. After you confirm your camera to computer network is working you can reconnect it to VZW and see if you can access the computer / camera over the web.
As a local router the MiFi will perform just fine with your cameras and computers. There are certainly better routers you can purchase for that function but thats another subject. Its when you try to make your devices available over the internet where most people have problems. Since the MiFi is a 4G capabile device it is tied into the new SIM card and NAT network. In most cases public IP addresses are not assigned or accessible on the MiFi. This makes it very difficult to get through to your devices from a remote location (as I assume you want to do). Most users on this forum have not found a way around it other than reverting back to an older model like the MiFi 2200.

Will transferring data between computers over mifi's wireless network be counted as data usage?

I know it SHOULDN'T be counted but I wouldn't put it past a cell phone company to considered that data usage as well.
If anyone knows for SURE i'd appreciate it.

Hello Maxatv,
I want to make sure you don't have to worry about any data overages or additional monies. The only time your data is being utilized is when your device is connected to the Verizon Wireless network. Sending and reciving data is when it will use your allowance.
WarrenM_VZWSupport
Follow us on Twitter@VZWSupport

If I use my home WiFi to get on the internet, does that count against my data usage?

I'm all set to join Verizon for the first time, except for one thing. Unlike Sprint (terrible but improving speeds on their network), I see that my bill will be a bit higher with Verizon, which is not a problem since everyone I know (on Verizon) gets much faster speeds when they use their phone to get on the internet. So I decided to get the 4GB data package, except the customer service rep online at Verizon's website told me that even while using my phone through my WiFi setup at home, any time spent on the internet will count against my data usage. This seems outrageous, but she assured me it was the case. I've been told this is not the case by most people, but one person I talked to did back up her statement. Can anyone give me the truth on this? If I use my phone at home to get online, but first connect to my wireless connection, does that still count against my data usage? That would mean I'd go over the 4GB limit by like halfway through the month lol. Thanks everyone.

When you are on wifi the cellular data symbol should not be present on the information bar on the top of your phone. it should just show the wifi symbol.
Now a good thing to do is go into your phones settings and have it only update over wifi, the same for your apps. This way there are no surprises. Secondly turn "cellular data off" when at home to just use wifi. Ask yourself why would you pay verizon for data usage over your own wifi connection?
Verizon since they went to the limited data structure has been banging people with high overage fees and its a huge money maker for them, you will never get any truthful answer from their customer no-support. One from another won't even give you the same screen read answers. pity I must say. Just do the suggestions I made and you should be ok. Also turn off global roaming for data to only use verizons network. Personally T-Mobile has unlimited 4G LTE which has been clocked faster than all the carriers. But alas the service is not everywhere. You could have saved quite a bit of money with them. Good Luck
Edited for discussion of moderation as required by the Terms of Service.
Message was edited by: Admin Moderator

Do applications purchase through the media store count towards data usage?

I am interested in purchasing a weather app from the media store, but am curious if I will be charged for data usage when I access the app each time. Thanks ahead of time for the help.

Looking at MyCast and Weatherbug, they are both apps for the Blackberry, which requires a data plan anyway, and they do use data. Further, it tells me to browse apps on my phone to find compatible ones (and the browsing and dowloading WILL use data).
What phone do you have? If the apps or serivces use text alerts to send you information, then you should be ok - it's all text. If they are constantly updating, then they are likely accessing the internet to do so and are using data.
As far as the games, most games, once on your phone, are OK to play. Some may access information on high scores or interact with other players, and those functions do use data. You may be able to block that or turn off those options to prevent any unwanted data usage.

Any way to determine which app is causing a spike in my data usage, I've gone over my monthly limit?

In 2 separate 2 hour periods, my phone went through 500MB of data each period - pushing me close to my monthly limit on Verizon. I turned off Cellular Data completely, and have been trying to figure out what app is doing it. It seems to be something that happens quite suddenly, as I've noticed that the phone gets really hot. And no, I'm not streaming video, I don't have iTunes match, or any of those obvious issues.
So, I've downloaded Dataman, My Data Manager, and Onavo, but unfortunately, none of them allow you to see which apps are doing the data hogging. My Data Manager does allow me to see data usage on WiFi (the other 2 don't, assuming that all you care about is cellular data)....and it at least confirmed for me what I thought.....After a day of minimal data use, I suddenly had a spike of almost 20GB of data use in 1 hour. Yes, you heard it 20GB!!!! It's as if my entire iTunes music library was being downloaded (and no I don't have iTunes wifi sync enabled, and besides, I had just previously synced via USB, so there was nothing new to sync).
My guess is this is related to this:
http://www.guardian.co.uk/technology/2012/oct/17/iphone-5-iphone
Apple needs to figure this out -- Verizone needs to compensate all of us --
But in the meantime, does anyone have any ideas on how to figure out what apps/services are using the data?

GV2,
I'm glad Mrhelper was able to shed some light on this for you! In iPhones, the amount of data you're seeing under each app is for the "Current Period." Just above that list you'll see info about the Current Period and Current Period Roaming. This is just an overall snapshot of total data usage for that period of time. The Current Period does not reset on its own, so it will be counting everything from the last time you reset it through now. You can reset it by scrolling to the bottom and tapping on "Reset Statistics."
So, for example, if you reset your statistics 3 days ago and then there's 1GB used under App Store you'll know that over the last 3 days 1 GB of data has been used for the App Store.
SarahO_VZW
Follow us on Twitter @VZWSupport

Data usage analysis page. Doesn't match current usage page?

O.K. Here's what I'm going through.
Verizon tells me I'm way over my 5.0 limit. Right now I am close to 9GB.
So to check I click on usage, This is what I get.
Data Allowance Exceeded. Additional data usage will be billed at $10 per 1.000 GB. Current Overage = 3.950 GB
4.0 overages x $10 = $40.00 in overage fees. You may be able to avoid data overage charges by increasing your data allowance before 11/25/12 and requesting the change be backdated to the beginning of the current bill cycle.     5 GB of 5 GB
+3   1.0 GB Overage Allowance    3.000 GB / 3.0 GB
Data Usage can be measured in kilobytes, megabytes and gigabytes.
Data Usage Equivalent
1,024 Kilobytes (KB) = 1 Megabyte (MB) 1,024 Megabytes (MB) = 1 Gigabyte (GB)
    +1   1.0 GB Overage Allowance    0.950 GB / 1.0 GB
   Data Usage can be measured in kilobytes, megabytes and gigabytes.
My Usage:8.950, 9,164.800,   9,384,755.200
Total Usage: 8.950, 9,164.800, 9,384,755.200
Next I click View Data Details.
I get 160 lines of mumbo jumbo. So then I go to analyze usage. And it tells me I'm not even close to 1GB! Whats up with that? So I read every single line and notice that the date is from Sept to October. I only joined up Oct. 25th. Shouldn't it show my current analysis from Oct 25th to now? How do I get this number.
Because within the first 3days of using verizon it said I was OVER my 5GB!
I only use FB, email and browse the web. Ebay and shopping channels. At the store they told me 5Gb is more than enough. What do I do? Somebody please help?

Yes I suppose it is. I have a 1gig netbook. The wireless card didn't work anymore ( or so verizon thinks so) So they upgraded me to a 4g wifi hotspot now sitting on my counter. This is the only computer in the house. And we live very rurally. (only reason why I went with this) I have 2 neighbor within 15 acres. And 160 acres behind my house. So I don't think someone is hacking in. Besides, I just got this. Not sure how someone could figure out within 1 day or so that I have one.
THanks

Iphone 5 excessive cellular data usage

I am a new iPhone user and I am a bit concerned for how fast my phone burns through data. I have an iPhone 5, ios 7.0.4, and my cellphone provider is Fido in Canada (May be irrelevant info). I manually turn cellular data off whenever it's not in use. At times where I use wifi (which is about 98% of the time), I never leave cellular data on at the same time. So, I have 2 issues:
1) In system services under Cellular data usage, "iTunes Accounts" seems to be the top user of data. I looked at some previous discussions on this matter and many have said that turning off iCloud would do the trick, as well as turning off 'push'. However, I have never had my iCloud account nor "iTunes and App store," logged on. I have 'updates' and 'use cellular data' turned off as well for this feature. On top of that, under "Mail, Contacts, and Calendars' I have Fetch New Data set as 'hourly' instead of "Push". So why is it that my under system services, 'iTunes Accounts" still jumps up a few hundred kb whenever I DO have cellular data turned on.
2) How much data does the Facebook App use? Lets say I turn cellular data on, then I open up the Facebook App, and I scroll down my news feed. I do not select any pictures, videos, or profiles. I then check my data usage and somehow I burned 4mb on this specific app! I understand images take up more usage but I find that a bit suspicious.
Of course, this isn't the only app that seems to be hogging data. It's just amazing how other phone users (iphones and android users) can just leave their data on without their data randomly draining.

You are welcome
Usually data consumed by system services is on the higher side.
I would suggest reseting the data counter and then checking again after few hours to know the real culprit.
To reset the counter, there's an option "Reset Statistics", just under the list we discussed before.
This way you would get to know which app is using your data righ now.

How can I reduce excessive data usage?

My wife and I recently moved to the country and have no internet available by a physical cable or wire from an ISP. Our internet service is provided through a Verizon Jetpack that we lease from Verizon. We have an iPhone 4s, iPhone 5s, an iPad 1, and an iPad 2 (both iPads are WiFi only)
Our problem is excessive data usage. Prior to our move, our iPhones each used approx .2GB per month. 16 days into our current billing month, the iPhones have each used approx 1.2GB, but our Jetpack (which creates our home WiFi for our iPads) has already used 10GB. We do not stream anything on our iPads. We use them in the evening for surfing the internet, checking Facebook, and playing Words With Friends. That's about it. The Verizon online data calculator indicates we shoud be using about 4GB per month based on our iPad usage. Yet my data usage log says that one night this week between 7:30 PM and 11:30 PM, our Jetpack used a full 1GB. Is it possible that our Jetpack is simply "burning up" GBs while we sleep?

On my iPhone 4 running iOS 6, Settings > General > Usage quotes the installed size of the apps not the data usage. I've just installed the Onavo Count which claims to record data usage of each app so one can see which the greedy ones are.

How do I keep track of data usage on the iPhone 5C?

I just purchased an iPhone 5C (my first smartphone), and I'm confused as to what exactly the GB information in the "Usage" menu under Settings-->General-->Usage means. Are those gigs that are listed how much I have used and available for storage ONLY, or does it also include LTE data usage? I just synced my phone with my iTunes library on my computer, and my "GB used" jumped from 1.0 to 6.3 GB. It seems to be under the heading "storage" and says I still have 7.0 GB available, so I'm inclined to think that it is only counting what I am actually storing on my phone, but if that is the case, then where can I check how much of my data for the month I have used? I am on a family plan, so I want to make sure I'm not accidentally driving our usage up. My Wifi connection at home is currently out, so I know I was using some LTE this morning, but I don't think it was very much. I figured out how to turn off LTE and 3G so I'm not accidentally using data now, but in any case, does anybody know where I can find my data usage info on my phone?
Thanks!

Under the Collection button you can add as many collections as you want.
I created one called "Reading". I then move the book(s) I am reading into that collection so I can just go to there to find my current books.
I also created one called "Complete" so I can remember which ones I can uncheck from iTunes.

Weather App Affecting my Data Usage

Hi Community,
Back in October 2013 when I changed my IPhone from a 4S to a 5S I had to go from an “Unlimited” plan to Tiered plan. I went to a tiered planned capped at 2 GB per billing cycle. This didn’t bother me because I would never use all of my allocated data and I usually came in way under 2gb’s
Under my new plan, I set up my data alerts to monitor my usage.   This past week on tuesday, I was notified that my usage was at 75% of the data allowed.   I immediately called VZW to ask how and the tech said that my phone had streamed for an inordinate amount of time around 18 hours while using a app, on the days where my usage was high. The tech was unable to tell me which app, but advised me to take it into the store immediately.
I took my phone into the store and luckily the manager had the same issue on his IPad. He replaced the Sim Card and reset the settings on my phone and credited my account $20 to pay for the extra usage.   Really great customer service!!!
Monitoring my data usage, I noticed that my phone would incrementally use the data plan even while on my wifi.    It would only do it in 8 hour increments, I was led to a previous post via Google (on the apple forums) and I found that the culprit may that I had set up my phone to automatically send diagnostic data.
I shut this feature off, being nosy I looked at the data that was being sent and noticed two odd diagnostic reports titled: Weather_2013_11.08_17:55 and Weather +Stacks 11/10 20:37:47.
The latter (Weather +Stacks 11/10 20:37:47.) diagnostic report I can only assume was informing me that the weather app stayed opened beyond its allocated time. Which prevented the phone from sleeping so it the OS finally crashed the crashed the program.
Also I assume that the report was informing me that informed me in the app it had stayed connected to the weather server for 66,447 seconds, which is about 18.45 hours and used 1147387904 bytes of data or just over 1 GB of usage….
Now I’m not saying that these separate instances are related, but the interesting thing 11/10 I was shown according to VZW that I had amassed 66.51 MB’s.
I am wondering if anyone else has seen this correlation. I have attached screenshots to clarify any confusing parts of the story.   there are three pics, so scroll all the way down

Settings > Cellular only counts cellular data. I can verify that because I'm on AT&T and that carrier offers a service whereby you can telephone *DATA and receive a text message from them telling your month-to-date cellular data usage. I can compare that number to what I see in Settings > Cellular and the two are pretty well equivalent.
Again, I do a Settings > Cellular > Reset Statistics at the end of every billing month.
UPDATE - I said "month-to-date cellular data usage" above. I should have said "billing period to date."
Message was edited by: sberman

What is the best app for managing data usage on an iPhone 4S?

What app are most of you using to manage your data usage on an iPhone 4S.

Assuming that DonXX means 'monitor' rather than 'manage', my experience may be of relevance.
I have a data usage problem with my iPhone 4. It started for me when I 'upgraded' to ioS 6. This may or may not be a coincidence. I went from an average monthly data usage of 150MB/month (a 2 year average) to 8.1 GB up/download in 28 days. To try and track down which app is The Ravenous Bugblatter Beast of Traal, I've just installed the Onavo Count app. This claims to monitor the data usage of each app. My sights at the moment are on Skype. I only use iCloud for Calendar syncing.

Phone usage counter and carriers counter don't match?

I have been pretty consistant about reseting my usage counter on my iphone on my billing day. And yesterday i got a notice saying i was at 65%. I checked my phone and only showed ~37mb of in and out usage but when i logged into att it says i'm at 160mb. For the most part the usage looks right but there are 3 occasions where its in the 65mb, 40mb and 25mb. Way above my usual 1-4mb usage per session. Customer service only had "well then upgrade your data plan" to say but i don't want to do that till i know whats wrong.
Is there anyone that can explain why they are so different and any way to get att to remove those 3 oddballs cause its seriously like day 4 of my billing cycle.
iphone 4
gsm 5.0.1
icloud over cellular syncing is off.

Think i figured it out. It appears to be a bug with icloud as the phone was not connected to wifi but the laptop it plugged into was. For some reason it then sync'd with icloud anyhow racking up my data. Just annoyed that this transfer was somehow not put into the counter.

Data usage counter

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