Data Usage Monitor

Hi
I hope someone can give me an answer to this.
Since signing on to BT Broadband last April I have been unable to access the data usage monitor. All I get is an 'error' message saying that the data usage monitor is currently unavailable to a small number of cvustomers'. On the phone to 'tech. support for almost 90 mins today being passed around. No one is able to tell me why I can't access this info
Any ideas?
Thanks

I'm not sure if anyone knows why some customers can't access the usage monitor. If you're on an unlimited plan, it doesn't really matter. If you're on a limited usage plan, then you are effectively on unlimited until BT fixes the problem.

Similar Messages

Internet / Data Usage Application for the z10? DATA MONITOR, DATA USAGE MONITOR, DATA ANALYSER, DATA USAGE APPLICATION

Please can RIM / Blackberry develope for the z10 an Internet Data Usage Tracker or Internet Data Usage Monitor for 4G / 3G / WiFi / Edge !
IF YOU AGREE, PLEASE LIKE THIS THREAD AND COMMENT "I agree if you like"

If you agree, click on like above..
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it.

Phone data usage not matching verizon usage

Since having my droid turbo, my data usage in my setting has not been matching my usage on my verizon account and another line on my account is having the same issue, right now my phone says that i have used 0.56GB and verizon says i have used 1.03 which is a pretty big difference, the other line on my account that is having the same issue says he has used 0.69 verizon says he has used 2.421 which is a huge difference, i checked the wifi usage for both phones and it seems that the top the data app under wifi usage seem to be making up the difference between the usage in settings and the usage on verizon. I have also seen people online talking about this similar issue which seems to be caused by the phone using mobile data while connected to wifi. I have been with verizon for over 2 yrs and this is the first phone i have noticed this issue with. I have also attached screen shots from my phone to prove this issue. Any help with this problem would be appreciated.
>> Attachment containing personal information removed to comply with the Verizon Wireless Terms of Service <<
Message was edited by: Verizon Moderator

If you want to see the report from VZW on your current data usage then you must sign into the VZW website and access your account. Only the VZW website will allow you to see any kind of information on your data usage. The Jetpack itself does not have any data usage metrics installed on it.
I assume that you already know that the data usage report from VZW is only a summary of your actual usage in terms of various sessions. The most information that will be disclosed to you are these sessions, their timestamps and how much data was consumed during that session. If you want the actual statistics for what was consumed then you must setup and maintain your own data usage monitor.

How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

How can I monitor my monthly data usage for all 3 computers in my house? I have an Airport base station and it seems there should be software to monitor it from that point rather than monitoring the usage for each computer and then adding it up.

The following example was one of dozens that showed up on a simple Google search of.....
monitor Internet data use on a Mac
Watch your Internet usage with NetUse Monitor | Macworld
Most service providers have an application for their users as well.

Way to monitor data usage within guest networking?

Hi there,
I am about to set up broadband at my new sharehouse. I want to make the net available wirelessly to my housemates via my TC. BUT, I also want to make sure that no one downloads too much (we only get 20gig a month and then we get shaped down to dial-up speeds). So I'd like to find a way how to monitor my guests usage (apparently like gargoyle does for some PC based modem/routers).
Any ideas?
Cheers,
Mel

Bt provide a usage monitor - go to BT.com and then log into 'my account' and then broadband
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

How do I monitor my data usage

How do you find out what apps are running when you're not using the phone?

Settings > General > Background App Refresh allows you to enable/disable Background App Refresh entirely or by app.
Settings > Cellular > Use Cellular Data For allows you to see how much cellular data has been used by apps and by specific system services since you last reset the statistics there.
Also, some carriers (Verizon for one) allow you to set thresholds (e.g., 50%, 75% of data plan reached, etc) where they will automatically warn you re your data usage.

Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)

3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month. 30 seconds later, she got another one saying that she had used 100%. Granted, her data plan is small, 200 MB. But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb. This month she got to 380 mb before we were able to shut off her cell data. Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi. We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone. In case anyone is wondering about her iPhone 5 being one in the recall, it is. I took it in and had it tested. Apple says the battery is fine. It does hold a charge well. When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s. Sure enough, I've seen similar results. With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours. Of that total, 479 MB was used for Documents & Sync. I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit. I don't think AT&T even offers one that big anymore. I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
Any ideas would be greatly appreciated. Thanks in advance for your shared insights.

Hey this is Brian, bjmcmurry, under a different user ID. If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
Anyway, let me be as brief as I can. After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain. I believe I have a reasonable explanation of the problem, an iOS logic bug.
I had everything under my control clamped down on the test phone to minimize data usage. Also, I was forcing all data usage to use the cell towers. I determined that I was burning at least 11 to 13 Mb per hour doing nothing important. I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID.
The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS. One was a iPhone 5 and the other was a 5s.
Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive. I got the battery replaced, thanks for that.
Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing. Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem. He eventually figured it out, this was not a user error or broken hardware. We surmised that the reason I was sent to him was to verify and document that there was a problem. I clearly had a problem. After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor. So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
My primary frustration is that this should have been escalated to software engineering right away. My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue. Diagnosis of this type of problem is well beyond the Genius’ knowledge and job. The Genius did a very good job doing what he could within the scope of his job. He just couldn’t solve this problem and had no one within Apple to which he had access for help.
However, that initial consult with the engineer was a bit feeble. Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach. Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.' Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition. The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID. Duh, been there!!!
Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient. Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain. Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password. Afterward, my cell data usage seemed to drop dramatically.
I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring. We'd talk then and I would have results to report. She agreed.
Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day. Am I happy that the excessive Cell Data usage has stopped? You bet! But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem. As I use to say to my employees, that is not the ‘Macintosh Way.’ And, rebooting the the 'Microsoft Way.'
When I reported my findings to the Analyst, we both concluded that data usage was back to normal. She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem. Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do. All reasonable tasks. But clearly, the engineer hadn't even ready the notes on the case before responding. And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle. The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password. If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
Anyway, I hope this helps you.

Weather App Affecting my Data Usage

Hi Community,
Back in October 2013 when I changed my IPhone from a 4S to a 5S I had to go from an “Unlimited” plan to Tiered plan. I went to a tiered planned capped at 2 GB per billing cycle. This didn’t bother me because I would never use all of my allocated data and I usually came in way under 2gb’s
Under my new plan, I set up my data alerts to monitor my usage.   This past week on tuesday, I was notified that my usage was at 75% of the data allowed.   I immediately called VZW to ask how and the tech said that my phone had streamed for an inordinate amount of time around 18 hours while using a app, on the days where my usage was high. The tech was unable to tell me which app, but advised me to take it into the store immediately.
I took my phone into the store and luckily the manager had the same issue on his IPad. He replaced the Sim Card and reset the settings on my phone and credited my account $20 to pay for the extra usage.   Really great customer service!!!
Monitoring my data usage, I noticed that my phone would incrementally use the data plan even while on my wifi.    It would only do it in 8 hour increments, I was led to a previous post via Google (on the apple forums) and I found that the culprit may that I had set up my phone to automatically send diagnostic data.
I shut this feature off, being nosy I looked at the data that was being sent and noticed two odd diagnostic reports titled: Weather_2013_11.08_17:55 and Weather +Stacks 11/10 20:37:47.
The latter (Weather +Stacks 11/10 20:37:47.) diagnostic report I can only assume was informing me that the weather app stayed opened beyond its allocated time. Which prevented the phone from sleeping so it the OS finally crashed the crashed the program.
Also I assume that the report was informing me that informed me in the app it had stayed connected to the weather server for 66,447 seconds, which is about 18.45 hours and used 1147387904 bytes of data or just over 1 GB of usage….
Now I’m not saying that these separate instances are related, but the interesting thing 11/10 I was shown according to VZW that I had amassed 66.51 MB’s.
I am wondering if anyone else has seen this correlation. I have attached screenshots to clarify any confusing parts of the story.   there are three pics, so scroll all the way down

Settings > Cellular only counts cellular data. I can verify that because I'm on AT&T and that carrier offers a service whereby you can telephone *DATA and receive a text message from them telling your month-to-date cellular data usage. I can compare that number to what I see in Settings > Cellular and the two are pretty well equivalent.
Again, I do a Settings > Cellular > Reset Statistics at the end of every billing month.
UPDATE - I said "month-to-date cellular data usage" above. I should have said "billing period to date."
Message was edited by: sberman

What is the best app for managing data usage on an iPhone 4S?

What app are most of you using to manage your data usage on an iPhone 4S.

Assuming that DonXX means 'monitor' rather than 'manage', my experience may be of relevance.
I have a data usage problem with my iPhone 4. It started for me when I 'upgraded' to ioS 6. This may or may not be a coincidence. I went from an average monthly data usage of 150MB/month (a 2 year average) to 8.1 GB up/download in 28 days. To try and track down which app is The Ravenous Bugblatter Beast of Traal, I've just installed the Onavo Count app. This claims to monitor the data usage of each app. My sights at the moment are on Skype. I only use iCloud for Calendar syncing.

Any way to get a history (detailed) of data usage on 3G?

Hi all.
I'm in Canada, have a 3G iPad and had a 250MB data plan with Rogers. That 30-day plan went from June 2 to July 2.
This being the first month, I monitored data usage fairly closely and was surprised at how slowly my data balance was going down, throughout the month.
However, my balance apparently went from 20 MB yesterday to 0 MB this morning, although I didn't use the 3G network yesterday (I was at home and hardly used the iPad which was connected via WiFi anyway).
When I asked Rogers if there was a way to get a detailed history, their rep seemed confused and said to look on the iPad; of course, the iPad only gives the balance, not the history.
Does anyone know if there's a way to get the history (such as is available on Skype, for instance)?
Thanks!

Can't you access such a history online via rogers.com?
I'm using a Rogers Pay-as-you-go: A detailed Call/Data/Text history is accessible through my Rogers online account.

IPhone 5 Battery & Data usage issues

Here's my journey.
I had the iPhone 5 from the day it was realeased. Was with Vodafone Australia. Phone was awesome. Coverage was an issue, so decided to swap to Telstra recently. Got new iPhone 5 with the change over.
From the beginning, the new Iphone on Telstra, the battery was draining completely in less than 3 hours. Looked at the support communities and spoke to Apple. I made the mistake of setting the phone up from a "BackUp". They suggested setting it up as a "new phone" in iTunes.
Did that - phone had been awesome until 4 days ago when I decided to "Update All" of the pending App updates. After all was downloaded the phone returned to its draining self, also becomign VERY VERY HOT when charging. Warmer than normal. Also got a SMS from Telstra to say I have used 82% of my download entitlement. With 22 days remaining!!!! Something wasnt right, not only was it using the battery life, cellular data usage was being drained also.
Spoke to Apple, they told me I would need to do a process of elimination to find the "corrupt" app that was draining the Battery & Data.
I deleted every single App I had on the phone, yet it made no difference. I started to monitor the cellular data recieved on the phone. With no apps and nothing running, how is there data and battery being drained.
Decided yesterday to"RESTORE" iPhone once again. Set up as a new phone. I had loaded my email settings, but nothing else. I hadnt even provided my Apple ID infomation so the App Store wasnt logged in. Phone was still not right. Played with some settings, decided to turn my "Exchange" email from "PUSH" to "Manually Fetch". After this, the phone was back to normal. No cellular data being downloaded and battery OK. Turned Exchanged back to PUSH, then the battery decides to trickle away again.
After all this ********, I have narrowed it down to the way my exhcnage server checks for new messages. I have ALWAYS had my Exchange server PUSH emails to me. Why with this phone, on 6.1 should I have to have it to Manually check for emails.
I get the feeling from conversations with other people, there seems to be alot of unknown data usage which Apple need to make a priority in preventing. This is costing consumers time and money.
Curious if anyone else has had same issue?

The issue is pretty broad. I see posts all over the internet on iphone 5. I use the phone on 2 continents and both places have the issue. Therefore, it is not a network issue, it's an Apple issue. I use pccw in Hong Kong and AT&T in the US. I have isolated the issue to the phone sending data, massive amounts of data, all on it's own. At first I tried turning everything off like icloud, itunes, passbook, all downloads, etc. Eventually, I shut everything off other than cellular data. The phone will be fine for some amount of time then it randomly begins sending data. It can send 100mb an hour, with nothing on at all. You can view your send data under settings> general> usage> Cellular usage. I went as far as taking screen shots every minute and watched it sending massive amounts of data. Here they are, just a sample. Apple's suggestion on chat is to turn data off or put it on airplane mode.... quite frustrating since those are the two reasons you buy a smart phone to begin with... I'm hoping there is a solution other than not to use the phone.

How to track total call duration & data usage for ...

How do I track my total call & data usage for Nokia Lumia 620. I had search for datasense from the store however unable to find? Is there any other applications that can be use to track.

Datasense requires network support so if you can't see it your network doesn't support it. Some networks have their own apps in the store for monitoring data and some have mobile websites for that purpose.
The only other app that can do it is "call credit" but it doesn't support every network, install it and see if yours is supported.
http://www.windowsphone.com/en-gb/store/app/call-credit/cdd917a0-bef7-df11-9264-00237de2db9e

Usage monitors different

Over the last three days my BT Broadband account shows that I have used 8.5GB. My home hub manager shows only 1.0GB (and that it has been connected for 13 days).
Can anyone explain the difference between to two figures? 1.0GB feels about right.
BT Help Desk just take the attitude that we are right and you are wrong. When pressed to explain why the figures are different they just transfer me to a number that never gets answered.

dpearson wrote:
Thanks for help (why can't BT show as much interest?)
BT Home Hub 4 (Type A) | Software version 4.7.5.1.83.8.130.1.17
I am not using YouView at all.
The BT HH 4 A resets the upload and download data figures when they reach 4.3 GB. without re-connecting.
What has happened is that if the usage monitor says you have used 8.5 GB in the last three days the Hub has probably reset at least twice in the last 13 days and therefore should be reading at least 9.6 GB.
The Usage Monitor is probably correct in your case and you need to investigate why you are using more data than you think.
It is essential that you read your Hub stats at least once a day and preferably take screen prints.
Read message 26 of this thread for further information:
https://community.bt.com/t5/Bills-Packages/Re-Broadband-usage-exceeding-monthly-limit/td-p/1134656/p...
And this thread for information on HH 4 A
https://community.bt.com/t5/Other-Broadband-Queries/Home-Hub-4-A-Data-Received-value-being-reset/m-p...

BB usage monitor for 1 month ?

OK, just found the account linked usage monitor, and can see what has been recorded month to date.
Allowing for the fact it's a new tool, it would be nice to see previous months' data too, to assess trending vs. best service selection.
I can't see a way of selecting a date range, say from when the tool started until today though - is this available elsewhere? I presume the data is captured somehow by BT for quarterly billing support.

Numb3r6 wrote:
OK, just found the account linked usage monitor, and can see what has been recorded month to date.
Allowing for the fact it's a new tool, it would be nice to see previous months' data too, to assess trending vs. best service selection.
I can't see a way of selecting a date range, say from when the tool started until today though - is this available elsewhere? I presume the data is captured somehow by BT for quarterly billing support.
Hi.
A number of "us" have already pointed this out. You can keep your own figures of course, say in a spreadsheet. The only problem is the silly fault with the system (not yet acknowledged) in that the figures for last day of the month (and hence the overall previous month's figures) are not available.
The meter shows the usage up to midnight the previous day - but does not d this when the day is 1st of the month. At the beginning of November, the meter was reset and the figures for 31st October (and hence the whole month) were not available.
The meter was supposed to go live at the beggining of October, but was delayed until 4th. It's possible that the flaw as seen above may have caused a problem and delayed the implementation.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

BB usage monitor - random number generator yet aga...

A few months ago the BB usage monitor told me I had usage levels that were simply not possible. When I dug deeper, everyone I work with who has BT also got the dire warning they were over their limit that month - even those with 40GB limits that were usually nowhere near and also had not changed their habits.
I got BT to admit they could not explain the bizzarre spike in my use.
But guess what's happened this month? Double nomal usage again - which again can't be possible. I don't play games, uplaod photos......just a few emails.
Anyone else found this? And if so, what can we do? I refuse to be charged wrongly.

vofsanity2 wrote:
Rufty wrote:
Thanks - But we should not have to do this!!
Last time the usage monitor went mad I found everyone I knew with BT had the same problem. So it must be them, not us. When is this going to be fixed. Searching through the forum this seems to happen a lot. Feels just like a money making scheme for BT to me.
If you analyse most of the posts on this topic you will find that it is actually quite a small number that claim to have this issue and most if not all have not checked their usage against the home hub data. A good number are also unaware of the data transfer involved in common activities like Skype video calls, Iplayer etc. If the Usage Monitor is incorrect then the hub data can easily prove it.
You will do the community a great service if you can show you have a genuine problem. I have been trying for two years and found that the Usage Monitor has been correct when compared with the Hub data using 4 types of hub( 2a, 2b,3a,3b) .
There does appear to be issues with some new accounts and some BT Vision users but apart from 2 cases in the forum no convincing evidence of a real problem.
I agree absolutely. I have asked people in this forum to do just this to check the hub stats with the online meter. There are indeed very few cases where some have done this.
In the case I've mentioned a few times, my friend did do this and proved that there was something wrong.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

Data Usage Monitor

Similar Messages

Maybe you are looking for