Databae closing issue in OIM

Hi,
Whenever we create any database transaction OIM cusom code like select, update etc...
Do we need to explicitly close the database connection?
If so then how can we close the connection in code?
Thanks!!

* If you are creating a database connection by explicitly giving the connection details (host, port, conn param), then you should close that connection. E.g. OIM UI customization custom code to check some constraint from OIM DB before executing the step on UI.
* On the other hand if you're getting a handle to the OIM DB through OIM exposed APIs to perform some operation, you just need to check if there is a release or close method defined, otherwise you're all OK and just use the method. e.g. using it in OIM schedule task custom code -
tcDataProvider dataProvider = this.getDataBase();
dataProvider.setQuery(dataProvider, someSQLStatement);
dataProvider.executeQuery();
HTH,

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Hi , We have a existing piece of code which does some User Mutation through OIM API.
[I am not well versed with OIM ]
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logger.info("Initializing OIM Params from config location:" oimConfigFileUtil.getOIMConfigBase());+*
+          System.setProperty("XL.HomeDir", oimConfigFileUtil.getOIMConfigBase().getAbsolutePath());+
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Asset period end closing issue

Hello Experts,
I am facing an issue in year closing for 2009. The error says that Asset balance sheet values not completely posted. This is in Area 11 where APC values are not completely posted. This depreciation area is set up in 2009 only with post to general ledger indicator 2 (Area Posts APC and Depreciation on Periodic Basis) in OADX.
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Hi
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Asset year end closing issue

Hi, I run ajab to close year 2010 (not 2011)and encounter below issue:
Asset 004110000555-0000 in company code 0000 (depreciation incomplete)
Message no. AU070
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Hi
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Email Notifiation Issue in OIM 11g

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Ldap Synch Error in attribute conversion operation Issue in OIM 11g R2 PS1

Hi All,
We have enabled LDAP Synch in OIM11g R2 PS1 environment. We have requirement of users getting created through Web Services. When we create a user through Webservices, and provide all the attributes required to create user then we are getting LDAP Error in attribute conversion operation:
2014-01-03T02:31:52.249-05:00] [oim_server1] [WARNING] [] [oracle.adf.controller.faces.lifecycle.Utils] [tid: [ACTIVE].ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: xelsysadm] [ecid: 1353004b0df87234:-67081615:143517a89d1:-8000-0000000000002807,0] [APP: oracle.iam.console.identity.self-service.ear#V2.0] ADF: Adding the following JSF error message: IAM-2050243 : Orchestration process with id 9864, failed with error message IAM-3010201 : LDAP create event failed : 00000057: LdapErr: DSID-0C090C3E, comment: Error in attribute conversion operation, data 0, v1db1.[[
oracle.iam.ui.platform.exception.OIMRuntimeException: IAM-2050243 : Orchestration process with id 9864, failed with error message IAM-3010201 : LDAP create event failed : 00000057: LdapErr: DSID-0C090C3E, comment: Error in attribute conversion operation, data 0, v1db1.
at oracle.iam.ui.platform.exception.OIMErrorHandler.reportServiceException(OIMErrorHandler.java:170)
at oracle.iam.ui.platform.exception.OIMErrorHandler.reportException(OIMErrorHandler.java:65)
at oracle.adf.model.binding.DCDataControl.reportException(DCDataControl.java:411)
at oracle.adf.model.binding.DCBindingContainer.reportException(DCBindingContainer.java:416)
at oracle.adf.model.binding.DCBindingContainer.reportException(DCBindingContainer.java:471)
at oracle.adf.model.binding.DCControlBinding.reportException(DCControlBinding.java:201)
at oracle.jbo.uicli.binding.JUCtrlActionBinding.reportException(JUCtrlActionBinding.java:2016)
at oracle.jbo.uicli.binding.JUCtrlActionBinding.doIt(JUCtrlActionBinding.java:1660)
at oracle.adf.model.binding.DCDataControl.invokeOperation(DCDataControl.java:2150)
at oracle.jbo.uicli.binding.JUCtrlActionBinding.invoke(JUCtrlActionBinding.java:740)
at oracle.adf.controller.v2.lifecycle.PageLifecycleImpl.executeEvent(PageLifecycleImpl.java:402)
at oracle.adfinternal.view.faces.model.binding.FacesCtrlActionBinding._execute(FacesCtrlActionBinding.java:252)
at oracle.adfinternal.view.faces.model.binding.FacesCtrlActionBinding.execute(FacesCtrlActionBinding.java:210)
at oracle.iam.ui.platform.utils.FacesUtils.executeOperationBinding(FacesUtils.java:165)
at oracle.iam.ui.platform.utils.FacesUtils.executeOperationBindingFromActionListener(FacesUtils.java:112)
at oracle.iam.ui.catalog.view.backing.CartReqBean.submitActionListener(CartReqBean.java:848)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:187)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpressionImpl.java:297)
at org.apache.myfaces.trinidadinternal.taglib.util.MethodExpressionMethodBinding.invoke(MethodExpressionMethodBinding.java:53)
at org.apache.myfaces.trinidad.component.UIXComponentBase.broadcastToMethodBinding(UIXComponentBase.java:1256)
at org.apache.myfaces.trinidad.component.UIXCommand.broadcast(UIXCommand.java:183)
at oracle.adf.view.rich.component.fragment.UIXRegion.broadcast(UIXRegion.java:148)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:102)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent$1.run(ContextSwitchingComponent.java:92)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent._processPhase(ContextSwitchingComponent.java:361)
at oracle.adf.view.rich.component.fragment.ContextSwitchingComponent.broadcast(ContextSwitchingComponent.java:96)
at oracle.adf.view.rich.component.fragment.UIXInclude.broadcast(UIXInclude.java:96)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.broadcastEvents(LifecycleImpl.java:1018)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl._executePhase(LifecycleImpl.java:386)
at oracle.adfinternal.view.faces.lifecycle.LifecycleImpl.execute(LifecycleImpl.java:194)
at javax.faces.webapp.FacesServlet.service(FacesServlet.java:265)
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at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
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at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adf.view.page.editor.webapp.WebCenterComposerFilter.doFilter(WebCenterComposerFilter.java:117)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adfinternal.view.faces.webapp.rich.RegistrationFilter.doFilter(RegistrationFilter.java:106)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:446)
at oracle.adfinternal.view.faces.activedata.AdsFilter.doFilter(AdsFilter.java:60)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl$FilterListChain.doFilter(TrinidadFilterImpl.java:446)
at org.apache.myfaces.trinidadinternal.webapp.TrinidadFilterImpl._doFilterImpl(TrinidadFilterImpl.java:271)
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at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.help.web.rich.OHWFilter.doFilter(Unknown Source)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.iam.ui.platform.servletfilter.IdentityContextFilter.doFilter(IdentityContextFilter.java:50)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.iam.platform.servletfilter.PwdMgmtNavigationFilter.doFilter(PwdMgmtNavigationFilter.java:164)
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at oracle.bpel.services.workflow.client.worklist.util.WorkflowFilter.doFilter(WorkflowFilter.java:248)
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at oracle.bpel.services.workflow.client.worklist.util.DisableUrlSessionFilter.doFilter(DisableUrlSessionFilter.java:70)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.adf.library.webapp.LibraryFilter.doFilter(LibraryFilter.java:179)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.security.jps.ee.http.JpsAbsFilter$1.run(JpsAbsFilter.java:119)
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at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.RequestEventsFilter.doFilter(RequestEventsFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3730)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
In this case user is getting created in OIM but LDAP Synch is not happening we are getting the error as mentioned above.
When we create user in OIM not through Web Serives but through Identity Self Service and provide any date attribute for example Start Date,Provisoning Date, Deprovisoning Date or any other date attribute, then also we are geeting the same error of Error in attribute conversion operation Issue, in this case user is not getting created in OIM and LDAP Synch is not happening.
And when we create a user in OIM not through Web Serives but through Identity Self Service and did not give any of the date attribute then user is getting created and LDAP synch is also happening successfully.
We need to create users through Web Services and we need to resolve this issue asap, request you all to provide any helpful pointer on this.
Thanks
Varsha

This can happen due to OIM-LDAP wrong attribute mapping/value getting passed.
Can you please first try with OOTB attributes and see how it behaves?
J

IPlanet Target Recon issue in OIM 11g

Hi,
I have a user in OIM and iPlanet. Normally we used to link the user from iPlanet to OIM while running iPlanet Target Recon scheduler. It was working before, suddenly we are getting the below error.
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: EnterpriseDirectory from cache>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012124> <Failed to load profile from MDS /db/EnterpriseDirectory. Error is oracle.mds.core.MetadataNotFoundException: MDS-00013: no metadata found for metadata object "/db/EnterpriseDirectory".>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012124> <*Failed to load profile from MDS /db/EnterpriseDirectory_backup. Error is oracle.mds.core.MetadataNotFoundException: MDS-00013: no metadata found for metadata object* "/db/EnterpriseDirectory_backup".>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012122> <Reading configurations from the database for object name EnterpriseDirectory>
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oracle.iam.reconciliation.exception.ConfigException: java.lang.NullPointerException
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at oracle.iam.reconciliation.impl.ReconOperationsServiceImpl.ignoreEvent(ReconOperationsServiceImpl.java:355)
at Thor.API.Operations.tcReconciliationOperationsIntfEJB.ignoreEventx(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.bea.core.repackaged.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:310)
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at com.bea.core.repackaged.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
at $Proxy572.ignoreEventx(Unknown Source)
at Thor.API.Operations.tcReconciliationOperationsIntfEJB_troehf_tcReconciliationOperationsIntfRemoteImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:40)
We haven't deploy any patches recently and no major changes in that environment.
Please help me to fix this issue.

Kevin,
I have deleted those three files from MDS and tried to recreate reconciliation profile. It throws below same error
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: Unable to delete backup profile : /db/EnterpriseDirectory_backup, moving forward ...>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: Unable to delete, as profile does not exist : /db/EnterpriseDirectory moving forward ...>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012124> <Failed to load profile from MDS /db/EnterpriseDirectory. Error is oracle.mds.core.MetadataNotFoundException: MDS-00013: no metadata found for metadata object "/db/EnterpriseDirectory".>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012124> <Failed to load profile from MDS /db/EnterpriseDirectory_backup. Error is oracle.mds.core.MetadataNotFoundException: MDS-00013: no metadata found for metadata object "/db/EnterpriseDirectory_backup".>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012122> <Reading configurations from the database for object name EnterpriseDirectory>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: tos not null>
<Error> <XELLERATE.SERVER> <BEA-000000> <Error encountered during recon profile creation
oracle.iam.reconciliation.exception.ConfigException: java.lang.NullPointerException
at oracle.iam.reconciliation.impl.config.ReconPostImportConfigHandler.reconUpdate(ReconPostImportConfigHandler.java:153)
at oracle.iam.reconciliation.impl.config.ReconPostImportConfigHandler.configure(ReconPostImportConfigHandler.java:110)
at com.thortech.xl.dataobj.tcOBJ.configureReconProfile(tcOBJ.java:115)
at com.thortech.xl.ejb.databeansimpl.tcOBJBean.configureReconProfile(tcOBJBean.java:80)
It is trying to delete those files from MDS first before start creating new one. though it was not there it throws those exceptions. This is what I'm guessing.
I have added filename like EnterpriseDirectory and EnterpriseDirectory_backup under /db/..... location and tried to recreate recon profile. I got the following information in logs
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: Operation DELETE on MetadataObject /db/EnterpriseDirectory_backup>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: Operation DELETE on MetadataObject /db/EnterpriseDirectory>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: Operation CREATE on MetadataObject /db/EnterpriseDirectory_backup>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012124> <*Failed to load profile from MDS /db/EnterpriseDirectory*. Error is oracle.mds.core.MetadataNotFoundException: MDS-00013: no metadata found for metadata object "/db/EnterpriseDirectory".>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012131> <Performing XML schema validation on EnterpriseDirectory>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5012122> <Reading configurations from the database for object name EnterpriseDirectory>
<Info> <oracle.iam.reconciliation.impl.config> <IAM-5010000> <Generic Information: tos not null>
<Error> <XELLERATE.SERVER> <BEA-000000> <Error encountered during recon profile creation
oracle.iam.reconciliation.exception.ConfigException: java.lang.NullPointerException
It is deleting the existing file and creating EnterpriseDirectory_backup file only and tried to load EnterpriseDirectory file inside /db/ location before creating the file.
Correct me if I'm wrong.
MDS repository holds the path of file name and where it needs to store but in backend in which format it is storing all xml files, any idea?
Edited by: S.K.N on Jun 4, 2012 7:02 PM

Issue with OIM AD Trusted Recon

Hi All,
I am using OIM 11g BP05 and Active Directory Connector 11.1.1.5.0 version.
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<Dec 17, 2012 12:36:09 PM PST> <Error> <oracle.iam.reconciliation.impl> <IAM-5010000> <Generic Information: {0}
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I have already added the field RECON_OBJECTGUID in the RO and mapped it in Process Definition and also created the reconcilliation profile. I don't know why it's looking for RECON_RECON_OBJECTGUID. I tried creating this column too in RO and did all the mapping and after that, its give the same error but column name is now RECON_RECON_RECON_OBJECTGUID.
Any pointers on this issue?
Regards,
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Edited by: delhi on Dec 17, 2012 3:02 PM

My Mistake, I was making RECON_OBJECTGUID as requiered field.

LDAPConfigPostSetup issue in OIM

Hi All,
I am running the LDAPConfigPostSetup.sh script and getting the below error.
Authenticated with OIM Admin.....
Obtained Scheduler Service.....
javax.naming.NoPermissionException: [LDAP: error code 50 - LDAP Error 50 : Insufficient Access Rights]; remaining name 'cn=changelog'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3075)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3013)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2820)
at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1829)
at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1752)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:368)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:338)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:321)
at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:248)
at oracle.iam.platformservice.utils.LDAPConfigPostSetup.updateLDAPSyncScheduleJobs(LDAPConfigPostSetup.java:266)
at oracle.iam.platformservice.utils.LDAPConfigPostSetup.main(LDAPConfigPostSetup.java:148)
I have checked and the ACI were properly added. I have also manually modified the ACI granting access to all read/write/search et all.
Seems some issue with the cn=changelog, the adapters have been created properly, Ive double checked.
Anyone who has previously had this error and rectified it could share some details ? Any help would be highly appreciated
Regards,

Hi,
we are facing issue in the following scenario
we are provisioning a resource based on the user position through access policies, for example a user position "contractor" is satisfies two rules based on the rules he will get two roles, these two roles trigger two access policies, and two access policies giving same resource for example "AD", in AD main process form there two lookups(lookup A,lookup B), we are giving looukp A value in acess policy1 and lookup B value in access ploicy2, when ever user gets AD resource through these roles, after provisioning when we see the user process form only lookup A value is there and lookup B is empty.But i want to get both lookup A,lookup B values, what i observed was based on the priority access policy values are comming to user resource form, the next access policy form values are not reflecting the user process form.
Thanks,

Navigation for Month End Closings & Some inputs on Monthly closing issues

Hi Experts
Some inputs on Month End Closing and
what type of issues will be come accross during the closing( Mention any ).
Navigation for the Month End Closings

In the case of Inventory: Monthly Accounting Period closure, you need to ensure that there are no unprocessed shipping transactions, uncosted material transactions, pending WIP costing transactionsm etc.. The number of these kinds of transactions should be Zero. For example, if there are any unprocessed shipping transactions which might be stuck/errored out during Interface Trip Stop program run, then you can NOT close the period for that month until you clear these transactions. Check the metalink note, 262979.1 for the same.
Navigation is Inventory > Accounting Close Cycle > Inventory Accounting Periods. Click on the Pending button to see the pending transactions. If there are NO requried resolutions to be done, you can close the INV period for that month.
Regards,
Hemanth

Cfquery tag closing issues

This one has been plauging me for a long time and it's rather annoying. In Preferences / Code Hints, I have closing tags set for "</". This works fine for every tag except for cfquery. There are a couple other people I work with who have the same issue but at the same time there are plenty of people who do not have this issue at all. I've gone as far as uninstalling Dreamweaver entirely (including deleting all of my preferences) and reinstalling it after a reboot. Nothing seems to work. Any ideas on how I can fix this?
Note: Setting it to close after typing the opening tag doesn't work either; for cfquery. All other tags work just fine. o_O

I think I've found the culprit... CF9 Extensions for Dreamweaver! I uninstalled everything related to Adobe from my system making sure to select "Remove Preferences" as well. Then I ran ccleaner and manually searched through my registry for anything related to Adobe and deleted it. Rebooted and reinstalled CS5. The cfquery tag (auto close) was finally working! So I then proceeded to install the updates and the HTML5 and CF9 extensions. All of a sudden cfquery stopped working again. So I removed the CF9 extension, tested again, and presto! cfquery worked.
So there's got to be something in the CF9 extensions killing cfquery. I don't know how to open up this extension to see what it's made of. Any ideas?
EDIT: I think I might have narrowed it down even more. I thought maybe it was the code hints xml file that the Extension itself overwrites but it's identical to the original one. Then I noticed that the Extension adds a new folder with redefined tags (Application Data/Adobe/Dreamweaver CS5/en_US/Configuration/Content/Reference/CFML). This folder does not exist without the extension and contains "cfquery.htm". I tried to rename it and reload Dreamweaver to see if that fixed the issue but it didn't. So technically I'm still looking for a solution but at least this time it's now a solution to retain the CF9 Extension and the ability for an auto closing cfquery tag haha
UPDATE: Application Data\Adobe\Dreamweaver CS5\en_US\Configuration\TagLibraries\cfml. The files cfquery.cfm and cfquery.vtm. I backed up those files and renamed them to .old and cfquery auto closes properly even with the CF9 extension enabled! Getting closer! I guess I'll have to open those up and see what's going on. They don't exist with the CF9 extension disabled so I'm not certain what to look for.
FINAL UPDATE: So it would seem that nothing needs to be changed in either of those files. Simply renaming them, loading Dreamweaver, renaming them back, and reloading Dreamweaver did the trick. CF9 extension enabled and no issues with the cfquery tag. Perhaps there's a problem with Dreamweaver initially loading those tag files or pulling from cache somewhere before the extension was installed. Either way, it works.
Message was edited by: KrakaJap

SRM PO Closing issues

Hi All,
SRM 5.0, ECS
We have couple of PO's which are deleted in SRM and we want to close out these PO's. Is there a way we can undelete these PO's in SRM and make necessary changes to close out the PO. Since its an extended classic scenario, we cannot edit the PO in R/3.( In the Debug mode we can open the PO in R/3 for editing. We do not want to take this route). Please throw some light on this issue.
Thanks
Krishna

Hi Krishna,
What do you mean by closing out?
If you deleted the items then you should be able to undelete them, but if you deleted the document at header level then you will not be able to undelete this.
If this was deleted, did the deletion not transfer to the backend?
If it didn't, it might be worth manually running update report CLEAN_REQREQ_UP and rechecking.
Hope this helps,
Kind Regards,
Matthew

Suborder closing issue affecting KPI of Main order

Dear All,
We are facing one issue support service creates one work order after inspection say HVAC malfunction after inspection Now there are two different work centers they do work so two sub orders are creating one for Mechanical & the other for Electrical.
But when we create two suborders in sap
These two people Mech ,elect they take too much time to complete the work orders so that main work order cannot be closed .
It is affecting the KPI for Main work order work center which is having duty of inspection only .
Can we make some control in the system or else any other process we can suggest
please advice
Regards
pratap

Hi,
You can close the main order even if sub-orders are still not yet completed. There is a message issued at technical completion, this can be customized as warning or error. If only a warning then completion of main order will be allowed.
Plant Maintenance and Customer Service - Maintenance and Service Processing - Maintenance and Service Orders - Message Control
Test to get the exact message number.
-Paul

Databae closing issue in OIM

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