Database Login information is not incorrect

Post Author: Plist
CA Forum: Authentication
I am trying to access a report with CR Server XI, one which works fine in crystal reports. Yet whenever I try to access it I get the following error:
The database logon information for this report is either incomplete or incorrect.Unable to retrieve Object.The database logon information for this report is either incomplete or incorrect. I know for a fact the information is correct, and what really gets me is other reports using the same database(different tables) still work. Yet I'm pretty sure I have checked all securites and everything is the same. I have seen other people with similar problems but can't seem to find a response anywhere. So can anyone help me? Thanks in advance.

Post Author: Plist
CA Forum: Authentication
Thanks for the info but thats not the problem, I am using a SQL database not a microsoft access database.

Similar Messages

Cannot verify database login information

We are installing BO BI platform 4.0 SP2 in AIX 6.1
we are using Database Oracle 11.2.0.2
Oracle SID : JBD
During the installation- Configure CMS repository Database - Oracle step,
We have input the correct DB TNSNAMES, user and password
we have error:
"You cannot proceed because the following has failed validation:
Cannot verify database login information. [INS00104]"
We have read Notes 1638205 but it seems not much helps.
we can connect to database using specified user and password.
Any idea?
Thanks,
DJ

Hi,
can you please answer the following Questions:
1. Which Oracle Middleware is installed?
2. Is the Oracle Middleware installed with the same user you want to install BI4?
3. Can you tnsping the Oracle DB from the BI4 Host?
4. Can you connect via sql plus to the Oracle DB from your BI4 Host?
5. Can you ping the Oracle DB Host from your BI4 Host?
Regards
-Seb.

"Cannot verify database login information. [INS00104]"

Hello,
I installing BObj 4. In step (Configure CMS Repository Database - Oracle) error occurred - "Cannot verify database login information. [INS00104]".
OS: Red Hat Enterprise Linux Server release 5.7 (Tikanga)
DB: Oracle 10.2.0.2
Distr: SBOP BI PLATFORM 4.0 SP02 SERVER LINUX (64B) Number 51041018
log setupengine.log:
11:24:45.556 [run_external_executable] cmdLine: cd "/opt/distr/BI/51041018/DATA_UNITS/BusinessObjectsServer_linux/dunit/platform.services.cms.cpp.dbcheck-4.0-core-64//"; /opt/distr/BI/51041018/DATA_UNITS/BusinessObjectsServer_linux/dunit/platform.services.cms.cpp.dbcheck-4.0-core-64//dbcheck -DBDriver [UsingCMSDBType]databasesubsystem -ConnectionString "DSN=[ExistingCMSDBServer];UID=[ExistingCMSDBUser];PWD=[ExistingCMSDBPassword]" -ClusterKey ******** -DBCheckLogFile "[$logs.folder]dbcheck_log.txt" -loggingPath "[$logs.folder]" -ResetDB [ExistingCMSDBReset] -PrintErrors -defaultlocale [setup.core.prime-4.0-core$setupuilanguage]
11:24:45.557 [run_external_executable] Exit code: 35584
11:24:45.557 [run_external_executable] Produced output:
11:24:45.557 Error: Redirected from stderr
11:24:45.557 Error: sh: line 1: 8874 Segmentation fault /opt/distr/BI/51041018/DATA_UNITS/BusinessObjectsServer_linux/dunit/platform.services.cms.cpp.dbcheck-4.0-core-64//dbcheck -DBDriver oracledatabasesubsystem -ConnectionString "DSN=ESBODEV;UID=ESBOBJDEV;PWD=ESBOBJDEV" -ClusterKey "bobj123" -DBCheckLogFile "/tmp/2012.01.12.11.22.11/dbcheck_log.txt" -loggingPath "/tmp/2012.01.12.11.22.11/" -ResetDB 1 -PrintErrors -defaultlocale en
11:24:45.557 Error:
11:24:45.557 Restored original environment to : BO_TRACE_LOGDIR=
Please, help me.
Best regards,
Sergey.

Hi Sergey,
It seems to be a known issue when special characters are used in the password of your user in Oracle.
https://service.sap.com/sap/support/notes/1638205
Try changing the password so it does not contain any special characters.
Regards,
Julian

Missing DataBase Login information for deployed VS2008 w/Crystal Report

I'm creating a Windows Form application using VS2008 Pro and the basic Crystal Reports (included).
I've successfully added a crystalreportviewer control and a crystal report (.rpt) to my form. I've written the following code in the code behind to programmatically load/bind the report to the viewer. Everything works fine on my development machine (or any machine that has Visual Studio installed). Where I'm encountering problems is when I deploy the application to a machine that does not have VS installed (I have downloaded and installed the "Crystal Reports Basic for Visual Studio 2008 Redistributable Package" for the appropriate processor type on this non development machine) that I'm getting an error . It prompts for "DataBase Login". The ServerName, LoginID and Password are all there, but the "DataBase" field is empty and disable for user input.
Why is the DataBase information missing? How can I solve this problem?
(On a side note, I vaguely remember a property for enabling/disabling the prompting of the database login. I can't remember where this was again to double check if that is the culprit. But I'm pretty sure that I did mark it as to not prompt, since it's supplied in the code behind. Plus it doesn't prompt on the development machines. Only on the non-development machines).
Any help is greatly appreciated! Thanks.
The code executed in the PageLoad event of the form.
this.crystalReportViewer1.RefreshReport();
 ReportDocument reportDocument = new ReportDocument();
 #region Load Parameters
 ParameterFields paramFields = new ParameterFields();
 for (int i = 0; i < _parameterName.Length; i++)
 {
 ParameterField paramField = new ParameterField();
 paramField.ParameterFieldName = _parameterName;
 ParameterDiscreteValue discreteVal = new ParameterDiscreteValue();
 discreteVal.Value = _parameterValues;
 paramField.CurrentValues.Add(discreteVal);
 paramFields.Add(paramField);
 }
 crystalReportViewer1.ParameterFieldInfo = paramFields;
 #endregion
 #region Load Report
 string reportUrl = "";
 string exePath = Application.ExecutablePath.ToString();
 exePath = exePath.Remove(exePath.Length - 18, 18);
 exePath += _reportName + ".rpt";
 reportUrl = exePath;
 reportDocument.Load(reportUrl);
 #endregion
 reportDocument.SetDatabaseLogon("myUserName", "myPassword", "myServer", "myDataBase");
 crystalReportViewer1.ReportSource = reportDocument;

Edited by: mtech8 on Jan 9, 2010 3:03 PM. Corrected formatting issues to make post readable.

HI. Ludek,
Thanks for the tips. I tried both, but the problem presists.
On a side note, I did get my hands on yet another "non-development machine". This one ran with Window's Vista appeared to work (even with my original code).
The "non-development machines" that I've tested on are Windows 7 and Window XP machines. On these machines, when I commented out the reportDocument.SetDatabaseLogon line, when I try to load the report, it still prompts for the Database Logon information, however, it also has the "Database name" empty and disabled.
Since it worked on a non-development machine with Win Vista. I don't think there is a problem with references or the Crystal runtime packages.
As far as permission for the report to contact the database, I'm guessing there isn't a problem there either because the application does successfully connect to the database.
I'm connecting to a SQL2005 database and using the SQL Native connection.
On a side note: as for the enabling prompting, I just remembered that it was an option available when using Crystal Reports with a web project. Thus I couldn't find it here with a Window's Form project.

Database Login Information

I need to capture session login information, How many users are logging into the database ?
Oracle 10g version
How to caputure the inforamation ?
The background of caputuring the session infomation If the database is not in use just to shutdown

user8934564 wrote:
I need to capture session login information, How many users are logging into the database ?
Oracle 10g version
How to caputure the inforamation ?
The background of caputuring the session infomation If the database is not in use just to shutdownLook up v$session in the Reference Manual

How to pass database login information to a crystal report using c#?

Hi,
I need to pass database logon information to a crystal report dynamically using c#. I am developing a windows application using c# .Net.
I looked some of the articles however I am not able to figure out the mistake I have did. Please find below the code I have written so far; It would be great if you could help me out in solving the issue.
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Text;
using System.Windows.Forms;
using System.Data.OracleClient;
using System.Configuration;
using CrystalDecisions.Shared;
using CrystalDecisions.CrystalReports.Engine;
private void Frm_report_Load(object sender, EventArgs e)
            setReportParameters(); // method to pass parameters to the Crystal report
            crystalReportViewer1.ReportSource = new Upper_Lower(); // Upper_Lower is the Crystal report I have used in my project
           TableLogOnInfos crtableLogoninfos = new TableLogOnInfos();
           TableLogOnInfo crtableLogoninfo = new TableLogOnInfo();
           ConnectionInfo crConnectionInfo = new ConnectionInfo();
           Tables crTables;
                crTables = new Upper_Lower().Database.Tables;
                crConnectionInfo.ServerName = "oops";
                crConnectionInfo.DatabaseName = "";
                crConnectionInfo.UserID = "new";
                crConnectionInfo.Password = "new123";
                foreach (CrystalDecisions.CrystalReports.Engine.Table CrTable in crTables)
                    crtableLogoninfo = CrTable.LogOnInfo;
                    crtableLogoninfo.ConnectionInfo = crConnectionInfo;
                    CrTable.ApplyLogOnInfo(crtableLogoninfo);
Thanks & Regards,
Karthik.

Hi,
Try using this code ,
using CrystalDecisions.CrystalReports.Engine;
using CrystalDecisions.Shared;
using CrystalDecisions.Web;
        ReportDocument rd = new ReportDocument();
        rd.Load(Server.MapPath("Report name"));
        rd.SetDatabaseLogon("User Name", "Password", "Server Name", "Database Name");
        CrystalReportViewer1.ReportSource = rd;
[See Also.|http://devlibrary.businessobjects.com/BusinessObjectsXIR2/en/devsuite.htm]
Hope this helps!!
Sincerely,
Nikhil Dharme

Why database backup information is not in rc_rman_status

Hi,
I used rman to backup dozen of databases. Only 3 database backup info is in rc_rman_status. I can see all databases fromrc_database. From EM console, every database target page shows the daily backup information. What happened?
I need to create a report for daily backups of all databases. I want to pull information directly from rc_rman_status. Any suggestions?
Thanks
Laura

Hello,
It is possible that your recovery catalog is 10g but you have performed a backup using a lower RMAN client such as 9i. I believe RC_RMAN_STATUS is a 10g addition and hence the 9i RMAN client will not populate these tables. Obviously I can't guarantee this is your problem, but if you have a mixed Oracle environment, this is a high possibility.
Hope that helps
Andy

Unable to log into the network because the Cached login information is not

ZCM 11.2.3a
Did not yet have time to upgrade to 11.2.4
Random users get this problem.
Exactly as described here:
https://forums.novell.com/novell-pro...login-zcm.html
I can do zac reg -g https://dns-of-zcm-server
and that will allow user login OK
But if I delete local profile & then change user password in eDir & try to
login again same error happens
That is just madness!
Seb

Originally Posted by spond
Sebastian,
you'd need to capture some logs - just because it's got the same
symptoms, doesn't mean it has the same cause
Shaun Pond
Difficult to duplicate, did you notice the random bit?
I am sorry, but error is identical. Surely there should be a different error returned for different issues? Or is it just a generic one for every/any thing?
Why would
zac reg -g
fix it each time?

The login information is not valid for this server

Hello,
i've recently setup open directory for 30 MAC running 10.5 and 10.6
it works sort of fine.
having a few errors with mobility though that's for another thread.
My prob, is that the first time ive set OD, the next day while logging into WGM i had an error and couldnt login with directory administrator username.
i've trieed the following to resolve it:
tried reseting password according to an apple support document
disabled SSL(advice on some none apple forum)
rebooted the server
tried logging in localy from the server itself
checked tht LDAP autehtnication is the first to be checked while authenticaing with the server.
None of the above worked, where i had to wipe my OD, by choosing standalone from the server admin, and then doing it all over again.
today and for the second time i had the same issue.
i've managed to take screenshots of the errors i'm recieving. you can find them attached.
the below errors are ones which appeared while i had my WGM already authenticated and tried to work on it:
i appreciate any help with this matter.
Thanks,

To be sure, the server field says your server "name"
you are tying to log in as diradmin
and you are using your password from when you set up the server? This password is also the same local admin password that you setup.

When I clear recent history,yahoo login information is not cleared.

When I'm hit the clear recent history tab and I clear everything,the next time I log on to yahoo my wife's information shows up.This is happening on all websites-i.e ebay,msn,etc.how do I fix this?

See:
*http://kb.mozillazine.org/Deleting_autocomplete_entries
*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.
Firefox will remember new form data when entered.

Database/Password Information not being saved in CMC

Product: CR Server XI R2. Server is Windows Server 2003 operating system
An issue just popped up today where the database info for a report in the CMC is not being saved. I'm in the Process tab (database link) of the Report properties of the CMC and trying to enter Custom Database login information.
The Driver is Oracle and the Server and Username fields are set correctly. However, when setting the Password field, regardlesws of what length of a password I use, it defaults to 7 characters when showing on the screen and none of the reports run. Even when I set the password to blank and set the password on the InfoView, the reportsw still error out.
The error message when running the report is always
Error Message: The database logon information for this report is either incomplete or incorrect.
We've been running these reports for weeks without any issue until today. Are there any known issues with any recent MS patches or anything that could be causing this? The only thing I noticed was a MS Patch (KB960714) that was installed on Friday night. Uninstalled and rebooted and still no resolution.

Hi Eric,
I'm experiencing a similar problem. Did you ever get this problem solved?
Steve Teraji ~ 408-535-8339
Technical Manager: Capital Project Management System (CPMS)
Information Technology Dept.
City of San Jose
200 East Santa Clara Street, 5th Floor
San José, CA 95113-1905

Parameters and database login with Web Services SDK

I need to know how to do the two most common report tasks through the Web Services interface to Crystal Reports Server 2008:
How do I get a list of a report's parameters and set the parameter's values?
How do I set the database login information?
I have considerable experience with writing custom web interfaces for Business Objects Enterprise with .NET, but now we're supposed to use web services instead of Enterprise services, especially when writing Windows forms apps. The official line is that writing thick client apps using Enterprise services is "possible but not supported." I can't seem to find the equivalent to the .Parameters property in Web Services.
The tutorials for Web Services aren't much help. The BIPlatform examples show how to schedule a report without parameters and without setting the database login, but this isn't much help in the real world. The ReportEngine tutorial was apparently written by someone else, and is little or no help.
This seems like such a simple question, but I have wasted an entire day and am no closer to the answer.

I think the following resources will help:
https://wiki.sdn.sap.com/wiki/display/BOBJ/GettingStartedwiththeWebServicesSDK
http://help.sap.com/businessobject/product_guides/xir2PP/en/qaaws.pdf
http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/en/WS_SDK/wssdk_server/default.htm
Also, see this forum thread:
Web Services SDK secLDAP
Ludek

Dynamic Parameter Requiring Database Login

Hey All, Thanks in advance for any assistance.I created a report in Crystal Reports XI R2 in which I embedded 2 command objects, both of which connect to the same DB. Command_0 performs the SQL to bring back the information which is needed in the report. Command_1 pulls back two fields from a table which are used to fill a dynamic parameter used in command_0. I saved the report to the Crystal Repository which will host the report for our end users. I used the BusinessObjects Enterprise Central Management Console (CMC) to set up default DB connection information for the report so that the end users do not need to have the SQL server authentication information. To make sure everything worked as it had when I was designing the report I logged on to our Crystal Server as if I were and end user and tried to access the report. The report will run exactly as expected if I leave the default information in the dynamic parameter. However when I try to change my dynamic parameter the report prompts me for the SQL server authentication information. It appears as if the default DB connection information I set up using the CMC does not apply to command_1. I need to find a way to get this prompt to stop, I cannot release the SQL authentication information to all of our end users that would be a security nightmare.Again Thanks for any assistance or advice you can offer.Gary 

When you create a dynamic parameter, Business Objects Enterprise Creates few objects for you that essentially creates you a List Of Values (LOV) object for that parameter.Â LOVs can be created and configured manuallyÂ from the Business View Manager.Â You have toÂ specifyÂ the database login informationÂ in the Data Connection objectÂ that your LOV uses.
Hope that helps.

Saving Database Login Data in Management Console

Good afternoon,
I apologize for what should be a really dumb question, but it seems that upgrading from CE 8.5 to XI has made something that was very easy, much less obvious.
I have a report that I want to schedule to run weekly. Where do I enter the database login information? Does it store it in the report? (Which seems unlikely) Is there some tab I'm not seeing due to permissions in the Management Console? In 8.5 there was a database tab where you entered the information. I'm looking for something similar.
Thanx in advance,
Justin Moore
Financial Analyst II
Trover Solutions

Log on to CMC and click on objects and click on the report. Now you can see different tabs related to that object like Property, History,Process,Schedule,Categories,Rights.
Now click on Process-->click on database
Here you can see the connection related to te selected report. If you want to change the connection you can change here and click on update button to update.
Regards,
Raghavendra

The database logon information for this report is either incomplete or incorrect

Post Author: mchishty
CA Forum: Authentication
We have published a crystal report (XI) to InfoView (XI R2 SP2) and we are getting the following error for the database login.
"The database logon information for this report is either incomplete or incorrect."
The report is working fine in Crystal Reports XI.
The report is using the OLE DB connection to ORACLE.
The same server is running WebI reports against the same ORACLE DB. Thanks

Hi,
We configure DSN with windows authentication and report in CMC has the configuration information like this
Server Name: Populated
Database: populated
User: Empty
Password: Empty
For the report to run, do we have 6400 to 6490 ports open?
we have port 1433 open between database and CR server but not the 6400 - 6490 ports open?
Thanks in advance

Database Login information is not incorrect

Similar Messages

Maybe you are looking for