Deactivate 10 license on a dead computer

My laptop died and I can't deactivate the 10 license.  How can I get it onto mhy wife's laptop?

http://forums.adobe.com/thread/1030438?tstart=0
If you go to the links during regular business hours you should be able to start a chat session.

Similar Messages

  • How do I deactivate a license on a dead computer?

    My computer motherboard is bad. How do I deactivate my photoshop License on this computer?

    You can't deactivate without running the program.  Your options are:
    Fit your hard drive to another computer, disconnect all other drives, and run it in Safe mode (because all the drivers will be wrong).  You might be able to open Photoshop to deactivate it (depending on what the screen resolution is in Safe Mode.
    Phone customer support. Explain your problem, and ask them to reset Activations.

  • How to deactivate a license from a dead hard drive

    how to deactivate a license from a dead hard drive

    You can't. However, Support or chat may be able to help you reset the activations.

  • How do you deactivate a license on a failed computer?

    I have a computer that suffered a hardware failure that has a licensed copy of LabVIEW 8.6. I would like to deactivated that machine and install the software on another working machine. How do I do that?
    Solved!
    Go to Solution.

    Hello Zia,
    You can use NI's License  Manager software to deactivate a license.
    Open License Manager, found in the National Instruments startup directory. 
    Expand the tree on the left hand side to expose the item you wish to deactivate.  
    Right click, and deactivate.  
    *edit*   In the case of hardware that has failed, you should be able to just go ahead and re-license on a new machine.  However it couldn't hurt to send an email to NI Support indicating that you have done so.   
    Message Edited by pallen on 02-26-2010 03:18 PM
    Patrick Allen

  • FAQ: How to deactivate an Adobe product, or My computer crashed, how do I install on a new one?

    What is Activation?
    When you purchase an Adobe product, your license allows you to install on two computers. To enforce this limit (and prevent others from using what you have paid for), your serial number comes with two Activations. Activation happens when you launch the product for the first time (it does not happen during the installation process). Your Adobe product contacts the Adobe activation servers and lets us know that you are using the product on a specific computer (using an anonymous, unique machine code). If you'd like to move your product to a new computer, simply uninstall the application, which lets you deactivate it from the computer.
    I have already installed on two computers, and one of them crashed, what do I do?
    Often you will find yourself in a situation that a computer has crashed and you had an activated Adobe product on that system. Depending on how much you use the Adobe product, this could be a major issue. If you have crashed your first computer and have not yet installed on a second, then there is nothing to worry about, simply install and use the product as normal. Obviously you can't uninstall and deactivate the product on the dead computer. At this point, you will have to contact our customer service department to have your activations cleared up from the back-end servers. This should be a very quick, painless process to accomplish. Simply call: 1-800-642-3623
    More information
    Please review: Adobe software activation

    Hello Don,
    I think there may be a misunderstanding on your part. The CDs that you receive as part of Developer Suite do not actually contain "updates" to a previously installed version of LabVIEW; they are stand-alone installers. Every quarterly shipment of the Developer Suite CDs contains the full version of LabVIEW, along with the included toolkits and other National Instruments software.
    In other words, if you have any set of Developer Suite CDs, you can start a new install of LabVIEW et al. immediately. You don't need any so-called "original" CDs.
    Good luck!
    Mike N.

  • How do I deactivate a license from a computer that crashed and can no longer be accessed?

    How do I deactivate a license from a computer that crashed and can no longer be accessed? I cannot use the software on my new computer because of too many users.

    Will you please provide a specific telephone number or chat link? I seem to be in a loop, that gets me back to the same place:
    I click on your above link ...
    Then Deactivation and sign-out problems
    Then Error "Activation limit reached" or "Sign in failed" | Adobe products
    Then Can't access your previous computer?
    Then "Don't have access to the previous computer on which you installed the application?Contact us. Be sure to have any purchase-related information ready."
    "Contact Us" takes me back to "Need help?", which eventually directs me to this forum in the first place.
    Thanks you.

  • How do I deactivate a dead computer

    how do I deactivate a dead computer.  I am using elements 10

    You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
    To get help now click here for product support

  • How can I deactivate Photoshop Elements 13 to move the license to a new computer?

    How can I deactivate Photoshop Elements 13 to move the license to a new computer?

    From Expert mode use the menu:
    Help >> Sign-Out

  • Windows 8, cs3 trying to deactivate from dead computer to new after installing product on new computer, won't recognize ser

    Hoping that the program would prompt me to deactivate program, I installed cs3 on windows 8. Install successful, but won't recognize my serial number.
    Please help?

    Toe only way to deactivate a dead computer's activation is with Adobe Help.  This is a users forum not Adobe
    1 (800) 833-6687Adobe Systems, Customer service

  • Cs5 deactivate on dead computer, activate on a new computer

    I want to add Photoshop cs5.1 by disc to a new computer. this computer is a replacement for a computer that died. I don't know how to deactivate it from the dead computer and activate it on a new computer.

    You will need to contact Activation Support:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html
    Click the Contact Us link at the end of the page and talk with a live agent who would resolve it ASAP.
    Regards,
    Ashutosh

  • Transferring boxed Windows 7 retail license from dead computer to new computer

    The old computer died so a new one was built.  I have the retail Windows 7 license from the dead hardware, will the license automatically transfer to the new machine if I install Win7 from that DVD and use that serial number?

    Yes, the only issue is activation. Depending on when it was last done, online activation may just sail through. If not, there should be no problem activating by phone. As long as it is really a retail version and being used on only one computer, you won't
    have any problem.

  • My computer died. How do I deactivate the license for elements 9 so I can activate on a new computer

    my computer died. How do I deactivate the license for elements 9 so I can activate it on a new computer

    Contact activation support:
    http://helpx.adobe.com/contact/

  • How do I deactivate my Lightroom 5 license from my work computer

    Hi,
    Can someone  please  tell what process I need to do to deactivate my Lightroom 5 license from my work computer. I do not want to uninstall the software before I know that I have deactivated the license so that I could install it on my new laptop.
    I cannot see anywhere on the Lightroom 5 software or on the Adobe website to do this procedure.
    Thanks
    Maurice

    Lightroom does not have a deactivate procedure like Photoshop CS/CC or Photoshop Elements. The license agreement permits 2 active installations with one in use at any point in time.
    You can uninstall from one and install on another as often as necessary, you are just expected to adhere to the agreement.

  • Deactivate cs3 on a dead computer

    Hello anyone - How can I deactivate CS3 from a dead computer please.

    Contact serial and activation support by phone or web chat and have them reset activations.
    Mylenium

  • Deactivate program on dead computer  complete installation on laptop

    Old Dell computer died,took away.need to download Photoshop Elements 9 to myHP Laptop. I did download this program to daughters computer as a backup..now when trying to finish downloading, the message says deativate 1 computer.
    How do I deactivate dead computer ,Leave daughters as backup and complete installation .
    J Edwards
    Thank you

    Please contact Activation Support:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html
    Click the Chat Now button at the end of the page and talk with a live agent who would resolve it ASAP.
    Regards,
    Ashutosh

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