Deceptive Marketing Practice for Fios

I wish there was a way to contact Verizon directly, but it is nearly impossible to find a way to contact them.
Long story short, I moved from CA to MD in July 2014 and called Verizon to inquire about their services as I had never used Fios. The rep talked a good game and got me signed up. I'm happy with my Fios package of channels, internet speed and home phone - no issues there.
What I'm unhappy about is the "free" tablet I was offered on the phone when signing up and the lack of information from Verizon. The rep told me that after 30 days of service I would receive a "free" tablet offer for a LG G Pad 8.3 LTE for signing onto a 2 year contract. It took nearly 60 days to get this voucher. I called numerous times and was told it would come via e-mail, postal mail, that it had already been sent, etc. When it finally came and I went to a Verizon Wireless store to redeem it was informed my "Free" tablet offer required me to get a new 2 year contract on my existing wireless service. I'm okay with that too, as I've had Verizon wireless for several years and am happy with the call quality. However, to get the new "Free" tablet I would have to pay an extra $10 per month on this 2 year contract! And the kicker is......ready?????? - it would be for the SAME EXACT level of service I am currently getting! That's right. I pay Verizon an additional $10/month for 24 months to continue to receive the exact same wireless phone plan - no increase in data plan, etc. and in return I can get a "free" tablet. I don't think there is a language spoken anywhere in the world where that would qualify as "Free". I would love to talk to someone at Verizon about this and some kind of resolution, so I'm hopeful you are monitoring this and will contact me directly. This is extremely poor customer service, unethical and duplicitous and deceptive advertising and it needs to stop!
To be fair, the rep at the Germantown, MD Verizon Wireless store was apologetic and as helpful as he could be. He was very corteous and professional and apologized to me for my wasted time. He verified twice that I would get no extra service for my extra $10/month if I opted to use my "free" voucher. He also apologized for the bad information coming out of Verizon Fios. He said they had received many complaints about this same issue and that it originated with Verizon Fios, not Verizon Wireless.
Verizon Customer Support - Please contact me to discuss and resolve.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Similar Messages

Unlimited Global is deceptive marketing practice a...

After an extended wait i recieved my Freetalk module which i purchased via a Groupon through Ebuynow.
Then even though i did all the checking i could at the time i find out the one country i call and use skype credit to call is not included in the global calling list.
I am tired really tired of service providers marketing departments that think the consumer is stupid. The word Global is the whole globe now suddenly countrys in teh wordl dont exist when teh word global is used. Then unlimited in the dictionary is supposed to be not limited but instead now gets qualified with limitations. How long do you think you get away with this kind of nonsense. It degrades the brand and you insult our intelligence.
I will now go through the time consuming wasteful process of returning my freetalk device, use up my skype credit in my account and abandon skype and tell every person i am connected to how poor you treat customers.
Best of luck if this is how you expect to continue Skype.
Besides getting this freetalk module connected on my network has cost me many hours so its buyer be ware to everyone.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Best Practice for utility in Sol Man 4.0

We have software component ST-ICO of release 150_700 with Patch level 5
We want a Template Selection for Utility industry. I checked in
the service market place and found that 'Baseline Package United
Kingdom V1.50, Template: BP_BLKU150' is available in the above software
component.
But we are not getting any templates other than 'BP_UTUS147 - Best Practices for Water Utility' in the 'SOLAR_PROJECT_ADMIN'
transaction.
Kindly suggest any patch needs to be applied or some configuration need to be done.
Regards
Mani

Hi Mani,
Colud u plz give me the link of "where u find the template BP_BLKU150"?
It will be helpful for me.
Thanks
Senthil

Suggestions for Fios in the New Year

I posted this over on DSL reports too, but figured this was a good place to make the suggestions as well. I'd love some reaction from the folks who work at Fios.
1. Ditch FYI and find someone better to provide the guide data.
2. Add NASA-TV. NASA-TV is now starting to provide some programming in HD and I think it would be a big draw.
3. Create a new category of english language news channels from around the world. I'd love to get news from CBC, Sky News and several others. (you can find a bunch of them on http://www.livenewscameras.com)
4. Make FSN provide a full-time HD feed. Right now, it goes to an SD test pattern when HD programming is not on the air. There's no reason they couldn't offer all the FSN programming on this channel with the side bars when HD is not on.
5. Create a channel to advertise the latest features and programming on Fios. I say this because we so often have to find out things here on this forum. It would be nice if they'd tell us directly. I'm not sure what their original idea for Fios 1 was, but it has yet to be rolled out to most markets. Maybe they could make channel 1 just such a channel.
6. Fix the message light on the set top box. The light never comes on when there's a message in the message center. It always did when I had comcast. I can't believe they can't figure out how to fix this.
7. Streamline their websites. In looking up information from Verizon regarding Fios, I have found I usually have to look at 3 or 4 websites to get it all. There should be one website you go to for all your needs when you sign up with Fios. I'm sure they'll tell you that's the case - but that has not been my experience. There are a lot of good features of Fios that are online. (games, NFL network stuff, the ESPN360 access, etc) They need to advertise this better. It'll draw and keep subscribers if they do.
8. Add an HD only tier. Give people who want it the option of only watching HD programming for much less than they pay for the full Fios service. It would be pretty simple, if Fios has an HD channel, you get it on this tier. That would include all the movie channels. It would not include the NHL center ice channel or some of the other pay per view things. Offer 100+ HD channels for 50-75 bucks or so and I think you would get quite a few takers even if that meant they couldn't get any SD programming.

1. Ditch FYI and find someone better to provide the guide data.
I can only say that a lot of the info from ESPN this past weekend was totally invalid.
2. Add NASA-TV. NASA-TV is now starting to provide some programming in HD and I think it would be a big draw.
OH YEAH I'm ALL FOR THIS
3. Create a new category of english language news channels from around the world. I'd love to get news from CBC, Sky News and several others. (you can find a bunch of them on http://www.livenewscameras.com)
4. Make FSN provide a full-time HD feed. Right now, it goes to an SD test pattern when HD programming is not on the air. There's no reason they couldn't offer all the FSN programming on this channel with the side bars when HD is not on.
Any HD feed any provider gets is from the actual channel so if they aren't broadcasting in it we won't get it. They also have to send it to us so that we can put it on the channel.
5. Create a channel to advertise the latest features and programming on Fios. I say this because we so often have to find out things here on this forum. It would be nice if they'd tell us directly. I'm not sure what their original idea for Fios 1 was, but it has yet to be rolled out to most markets. Maybe they could make channel 1 just such a channel.
I am going to look into this.
6. Fix the message light on the set top box. The light never comes on when there's a message in the message center. It always did when I had comcast. I can't believe they can't figure out how to fix this.
I just go into the message box and remove the messages however if they are still there I'd try a powercycle. I don't have this problem on any box at my house
7. Streamline their websites. In looking up information from Verizon regarding Fios, I have found I usually have to look at 3 or 4 websites to get it all. There should be one website you go to for all your needs when you sign up with Fios. I'm sure they'll tell you that's the case - but that has not been my experience. There are a lot of good features of Fios that are online. (games, NFL network stuff, the ESPN360 access, etc) They need to advertise this better. It'll draw and keep subscribers if they do.
I'm gonna say yes in regards to this but I think the services is what will keep subscribers the most and could keep more if they were steamline I'm a Yes/eh on this one.
8. Add an HD only tier. Give people who want it the option of only watching HD programming for much less than they pay for the full Fios service. It would be pretty simple, if Fios has an HD channel, you get it on this tier. That would include all the movie channels. It would not include the NHL center ice channel or some of the other pay per view things. Offer 100+ HD channels for 50-75 bucks or so and I think you would get quite a few takers even if that meant they couldn't get any SD programming.
I'd Prefer not to pay extra for HD content and have it provided automatically
Kudos! Thanks!

Waiting for FiOS Availability is Becoming Ridiculous

My name is Nick. Ever since you started advertising FiOS, I have been awaiting its arrival in my area (my zip code is in VA, 23434). I live in a residential area, but it is not rural. We currently only have Charter cable here and DirecTV. Both of these services are terrible, but especially Charter cable. I would say that my opinion of that company right now is borderline hatred due to poor customer service. I would like an answer to the following questions: Why is there no product availability map online? AT&T has one for their UVerse product. I find it suspect that you say in your online forum that you do not have a similar function for FiOS. Why are you being secretive about the availability of a new product? FiOS has been offered for over 2 years now. Is the availability in my area being delayed due to agreements with other carriers that create regional monopolies? If not, when will the product be available here and why is it taking so long? I would like to remain with Verizon due to positive service experiences in the past. However, if AT&T arrives in the area first I will be forced to take my business (and the rest of my family's business) to your competition.
Sincerely,
Nick

See if FiOS TV is available in your area.
Check Availability
I think you might be in trouble. I just found this post from a while back using the search feature.
by Kesian on 05-15-2012 05:26 PM
Options
Suffolk will never get Fios. Not until folks get angry enough to Petition/Sue City of Suffolk to break their contract with the Charter monopoly. I've been looking for that band wagon to hop on to no avail. I even hoped Cox would turn up since people 2 blocks from me have it. I'd jump on that in a minute just to have good fast internet.
I've lived in Suffolk since 1997 and had the lowest speed DSL this whole time until they offered my first upgrade last year to the Enhanced package. It is the same speed I had before only it has the ability to scale higher. It just never does so it still takes me 3 to 4 days to download anything. Still better than Charter since at least it runs 24/7. Thank you City of Suffolk.
And I found this news article
Verizon finishes digital-TV network - without Norfolk, Suffolk
By Carolyn Shapiro
The Virginian-Pilot
© April 12, 2010
Verizon Communications Inc. has finished building the fiber-optic network in Hampton Roads that allows customers to receive top-speed Internet and digital television service.
Verizon has franchise agreements with seven local municipalities - Chesapeake, Portsmouth, Virginia Beach, Hampton, Newport News, Poquoson and York County - that allow it to offer its Fios TV service to residents in neighborhoods where Verizon has built the network.
Fios services are available to 250,000 households in this region. That's about 40 percent of all households in the metropolitan area, according to the 2008 American Community Survey, which compiles basic demographic data annually for the U.S. Census Bureau.
Verizon will continue to deploy fiber-optic cables to some additional homes in coming months, mostly expanding within neighborhoods where it already has service, said Harry Mitchell, a company spokesman. So, a few more local TV viewers will have a chance to get Fios, the most comparable competitor to cable services from companies such as Cox Communications Inc., the dominant cable provider in Hampton Roads.
"You'll continue to see our crews out," Mitchell said.
Verizon has no plans, however, to seek franchise agreements with additional cities, Mitchell said. That means consumers in Norfolk and Suffolk won't have the Fios TV option in the near future.
That frustrates W. Randy Wright, a Norfolk councilman who lives in Bay Breeze Point, one of the few Norfolk developments where Verizon has strung fiber. He can get Fios Internet service but not Fios TV until Verizon has a franchise with the city.
"People would like to have the option," he said.
Verizon has had discussions with city attorneys but wouldn't agree to the same terms the city has under its Cox franchise, Wright said. Under state law, a city cannot grant one provider more favorable terms than it allows another.
A franchise grants a TV service provider access to a municipality's rights of way. In exchange, the company typically pays fees and provides benefits such as public and government access channels and programs for schools.
"They pay us a lot of money in the course of a year," Wright said of Cox, estimating that company provides "several million" dollars annually.
In seeking Fios franchises, Verizon considers the potential for gaining customers and the cost and difficulty of providing service, Mitchell said. The company chose "places that made the most sense from a network standpoint, from a market standpoint."
Since beginning the Fios project in 2004, Verizon has spent almost $23 billion, Mitchell said. As of the end of 2009, the company linked 15.4 million homes to fiber and has franchise agreements in more than 1,300 municipalities nationwide. Now, he said, the telecommunications giant shifts its focus from building the network to marketing Fios services to customers who can receive them, he said.
Most of Verizon's local franchises require the company to serve a certain number of homes within a certain time. In Chesapeake, Portsmouth and Virginia Beach, the company must reach all customers in its "initial service area" within three years of the franchise date.
Verizon decides the "initial service area." In Portsmouth, for example, that area includes about seven neighborhoods in the Churchland and Hodges Ferry areas.
"We reviewed it to make sure it was reasonable," Ronald Hallman, Chesapeake's city attorney, said of Verizon's initial service area in that city. "It's high-density areas."
Within seven years of the franchise date, Virginia Beach and Chesapeake require Verizon to serve at least 65 percent of all households in their cities. Even then, however, Verizon must cover only those areas that have a specific density of homes - 25 "occupied dwelling units" within a linear mile in Chesapeake and 30 per mile in Virginia Beach.
Consumers in more rural areas might never receive its TV service.
In Hampton Roads, Virginia Beach signed the first of the region's franchises in March 2007. Virginia Beach officials who are familiar with the Verizon agreement were unavailable to confirm whether Verizon had satisfied the requirement to cover its initial service territory within three years.
Chesapeake and Portsmouth granted Verizon franchises in 2008.
Mitchell said Verizon has met its obligations so far and is hooking up additional homes where it still needs to reach the required numbers. "We are on or ahead of schedule in our initial service areas."
Still, many local residents will remain left out of Fios TV. When Verizon dug up the streets around Bay Point condominiums in Norfolk to lay fiber three years ago, William Albertolli hoped he and his neighbors would soon have an alternative to Cox, which provides service packages to the development under a bulk contract.
He was disappointed to learn that Verizon had no plans for Fios TV in the city, though he said he has no complaints about Cox's service.
"If they brought the TV, then we could have a competitive price," Albertolli said. "Right now, we have no choice."
Carolyn Shapiro, (757) 446-2270, [email protected]

Best practice for migrating IDOCs?

Subject: Best practice for migrating IDOC's?
Hi,
I need to migrate some IDOC's to another system for 'historical reference'.
However, I don't want to move them using the regular setup as I don't want the inbound processing to be triggered.
The data that was created in the original system by the processed IDOC's will be migrated to the new system using migration workbench. I only need to migrate the IDOC's as-is due to legal requirements.
What is the best way to do this? I can see three solutions:
A) Download IDOC table contents to a local file and upload them in the new system. Quick and dirty approach, but it might also be a bit risky.
B) Use LSMW. However, I'm not sure whether this is feasible for IDOC's.
C) Using ALE and setting up a custom partner profile where inbound processing only writes the IDOC's to the database. Send the IDOC's from legacy to the new system. Using standard functionality in this way seems to me to be the best solution, but I need to make sure that the IDOC's once migration will get the same status as they had in the old system.
Any help/input will be appreciated
Regards
Karl Johan
PS. For anyone interested in the business case: Within EU the utility market was deregulated a few years ago, so that any customer can buy electricity from any supplier. When a customer switches supplier this is handled via EDI, in SAP using ALE and IDOC's. I'm working on a merger between two utility companies and for legal reasons we need to move the IDOC's. Any other data is migrated using migration workbench for IS-U.

Hi Daniele
I am not entirely sure, what you are asking, Please could you provide additional information.
Are you looking for best practice recommendations for Governance, for example: Change transports between DEV, QA and PRD in BPC 7.0?
What is the best method? Server Manager backup and restore, etc ?
And
Best Practice recommendations on how to upgrade to a different version of BPC, for example: Upgrading from BPC 7.0 to 7.5 or 10.0 ?
Kind Regards
Daniel

Best practice for data migration install v1.40 - Error 2732 Directory manag

Hi
I'm attempting to install SAP Best Practice for Data migration 1.40 on Win Server 2008 R2 (64 bit).
Prerequisite error
Installation program stops with missing file error
The following file was not found
... \migration\InstallationWizard\BusinessObjects Data Services\setup.exe
The file is necessary for successful installation. Please connect to internet or refer to Quick Guide (available on SAP note 1527151) for information regarding the above file.
Windows installer log displays
Error 2732 Directory Manager not initialized
SAP note 1527151 does not exist or is internal.
Any help appreciated on what is the root cause of the error as the file does not exist in that folder in the installation zip file.
Other prerequisite of .NET 3.5.1 met already.
Patch is released since 20.11.2011 so I presume that it is a good installation set.
Thanks,
Alan

Hi Alan,
There are details on data migration v1.4 installations on SAP website and market place. The below link should guide to the right place. It has a power point presentation and other useful links as well.
http://help.sap.com/saap/sap_bp/DMS_V140/DMS_US/html/index.htm
Arun

BI Best Practice for Chemical Industry

Hello,
I would like to know if anyone is aware of SAP BI Best Practice for Chemicals.And if so can anyone please post a link aswell.
Thanks

Hi Naser,
Below information will helps you in detail explanation regarding Chemical industry....
SAP Best Practices packages support best business practices that quickly turn your SAP ERP application into a valuable tool used by the entire business. You can evaluate and implement specific business processes quickly u2013 without extensive Customization of your SAP software. As a result, you realize the benefits with less Effort and at a lower cost than ever before. This helps you improve operational efficiency while providing the flexibility you need to be successful in highly demanding markets. SAP Best Practices packages can benefit companies of all sizes, including global enterprises creating a corporate template for their subsidiaries.
Extending beyond the boundaries of conventional corporate divisions and functions, the SAP Best Practices for Chemicals package is based on SAP ERP; the SAP Environment, Health & Safety (SAP EH&S) application; and the SAP Recipe Management application. The business processes supported by SAP Best Practices for Chemicals encompass a wide range of activities typically found in a chemical industry
Practice:
u2022 Sales and marketing
u2013 Sales order processing
u2013 Presales and contracts
u2013 Sales and distribution (including returns, returnables, and rebates, with quality management)
u2013 Inter- and intracompany processes
u2013 Cross-company sales
u2013 Third-party processing
u2013 Samples processing
u2013 Foreign trade
u2013 Active-ingredient processing
u2013 Totes handling
u2013 Tank-trailer processing
u2013 Vendor-managed inventory
u2013 Consignment processing
u2013 Outbound logistics
u2022 Supply chain planning and execution Supply and demand planning
u2022 Manufacturing planning and execution
u2013 Manufacturing execution (including quality management)
u2013 Subcontracting
u2013 Blending
u2013 Repackaging
u2013 Relabeling
u2013 Samples processing
u2022 Quality management and compliance
u2013 EH&S dangerous goods management
u2013 EH&S product safety
u2013 EH&S business compliance services
u2013 EH&S industrial hygiene and safety
u2013 EH&S waste management
u2022 Research and development Transformation of general recipes
u2022 Supplier collaboration
u2013 Procurement of materials and services (Including quality management)
u2013 Storage tank management
u2013 E-commerce (Chemical Industry Data Exchange)
u2022 Enterprise management and support
u2013 Plant maintenance
u2013 Investment management
u2013 Integration of the SAP NetWeaver Portal component
u2022 Profitability analysis
More Details
This section details the most common business scenarios u2013 those that benefit most from the application of best practices.
Sales and Marketing
SAP Best Practices for Chemicals supports the following sales and marketingu2013related business processes:
Sales order processing u2013 In this scenario, SAP Best Practices for Chemicals supports order entry, delivery, and billing. Chemical industry functions include the following:
u2022 Triggering an available-to-promise (ATP) inventory check on bulk orders after sales order entry and automatically creating a filling order (Note: an ATP check is triggered for packaged material.)
u2022 Selecting batches according to customer requirements:
u2022 Processing internal sales activities that involve different organizational units
Third-party and additional internal processing u2013 In this area, the SAP Best Practices for Chemicals package provides an additional batch production step that can be applied to products previously produced by either continuous or batch processing. The following example is based on further internal processing of plastic granules:
u2022 Purchase order creation, staging, execution, and completion
u2022 In-process and post process control
u2022 Batch assignment from bulk to finished materials
u2022 Repackaging of bulk material
SAP Best Practices for Chemicals features several tools that help you take advantage of chemical industry best practices. For example, it provides a fully documented and reusable prototype that you can turn into a productive solution quickly. It also provides a variety of tools, descriptions of business scenarios, and proven configuration of SAP software based on more than 35 years of working with the
Chemical industry.
SAP Functions in Detail u2013 SAP Best Practices for Chemicals
The package can also be used to support external toll processing such as that required for additional treatment or repackaging.
Tank-trailer processing u2013 In this scenario, SAP Best Practices for Chemicals helps handle the selling of bulk material, liquid or granular. It covers the process that automatically adjusts the differences between the original order quantities and the actual quantities filled in the truck. To determine the quantity actually filled, the tank trailer is weighed before and after loading. The delta weight u2013 or quantity filled u2013 is transmitted to the SAP software via an order confirmation. When the delivery for the sales order is created, the software automatically adjusts the order quantity with the confirmed filling quantity.The customer is invoiced for the precise quantity filled and delivered.
Supply Chain Planning and Execution
SAP Best Practices for Chemicals supports supply chain planning as well as supply chain execution processes:
Supply and demand planning u2013 Via the SAP Best Practices for Chemicals package, SAP enables complete support for commercial and supply-chain processes in the chemical industry, including support for integrated sales and operations planning, planning strategies for bulk material, and a variety of filling processes with corresponding packaging units. The package maps the entire supply chain u2013 from sales planning to material requirements planning to transportation procurement.
Supplier Collaboration
In the procurement arena, best practices are most important in the following
Scenario:
Procurement of materials and services:
In this scenario, SAP Best Practices for Chemicals describes a range of purchasing processes, including the following:
u2022 Selection of delivery schedules by vendor
u2022 Interplant stock transfer orders
u2022 Quality inspections for raw materials, including sampling requests triggered
by goods receipt
Manufacturing Scenarios
SAP Best Practices for Chemicals supports the following sales and
Manufacturingu2013related business processes:
Continuous production u2013 In a continuous production scenario, SAP Best Practices for Chemicals typifies the practice used by basic or commodity chemical producers. For example, in the continuous production of plastic granules, production order processing is based on run-schedule headers. This best-practice package also describes batch and quality management in continuous production. Other processes it supports include handling of byproducts,co-products, and the blending process.
Batch production u2013 For batch production,
SAP Best Practices for Chemicals typifies the best practice used by specialty
chemical producers. The following example demonstrates batch production
of paint, which includes the following business processes:
u2022 Process order creation, execution, and completion
u2022 In-process and post process control
u2022 Paperless manufacturing using XMLbased Process integration sheets
u2022 Alerts and events
u2022 Batch derivation from bulk to finished materials
Enterprise Management and Support
SAP Best Practices for Chemicals also supports a range of scenarios in this
area:
Plant maintenance u2013 SAP Best Practices for Chemicals allows for management
of your technical systems. Once the assets are set up in the system, it focuses on preventive and emergency maintenance. Tools and information support the setup of a production plant with assets and buildings.Revenue and cost controlling u2013 The package supports the functions that help you meet product-costing requirements in the industry. It describes how cost centers can be defined, attached
to activity types, and then linked to logistics. It also supports costing and settlement of production orders for batch and continuous production. And it includes information and tools that help you analyze sales and actual costs in a margin contribution report.
The SAP Best Practices for Chemicals package supports numerous integrated
business processes typical of the chemical industry, including the following:
u2022 Quality management u2013 Supports integration of quality management concepts across the entire supplychain (procurement, production, and sales), including batch recall and complaint handling
u2022 Batch management u2013 Helps generate batches based on deliveries from vendors or because of company production or filling, with information and tools for total management of batch production and associated processes including batch derivation, batch information cockpit, and a batchwhere- used list
u2022 Warehouse management u2013 Enables you to identify locations where materials
or batch lots are stored, recording details such as bin location and other storage information on dangerous goods to help capture all information needed to show compliance with legal requirements
Regards
Sudheer

SAP Best practice for Material request form

Hai Sap gurus,
Do we have any sap best practice for material request form? If so please help me to find this best practice provided by the SAP. I searched through sap help but i was unable to find one.
Same way i also need to find the sap best practice for Change request form too...
Thanking you all in advance.

Hi,
Check these links
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/2b50ac90-0201-0010-d597-8d833833f9e0
and using the service market place link to down load the best practices
http://www.sap.com/services/bysubject/servsuptech/index.epx

SAP Best Practice for Business Intelligence

Hi all,
Does anyone know how to get documents ? or request CD about Sap Best Practice for BI from SAP? I really need it...
Regards,
Chuong Hoang

Hi,
Check these links
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/2b50ac90-0201-0010-d597-8d833833f9e0
and using the service market place link to down load the best practices
http://www.sap.com/services/bysubject/servsuptech/index.epx

Deceptive Business Practices

I have been paying for my 86 year old mothers cell phone for years on my AT&T account. This week she went to the AT&T Wireless store on Trindle Road in Camp Hill to get a new phone. Instead of the store rep, Billie H[edited for privacy – please do not post personal information], calling me for authorization as the account holder, he sold her a new pre-paid phone and accessories for several hundred dollars. When I discovered this deceptive business practice today, I immediately called AT&T Wireless customer don't care. The agent couldn't help me so I had to wait for over an hour to speak to a supervisor. I then went to the store and complained to the big fat store manager who could have cared less about what happened. So now I am going to file a formal complaint against AT&T Wireless with the PA Public Utilities Commission and the Bureau of Consumer Protection in the PA Attorney General's office.

It can all be returned within 14 days.
The sales slip should identify the sales person.
This should be brought to the attention of the manager, and a busy Saturday is a good day to do so.
My sister and I each have one of our parents phones on our account. They don't really understand the process much, but they have been good about letting us handle it.
Sorry this happened.

Best care practices for macbook pro

Hi I would like to be more active in preventing issues on my macbook. I use it constantly for school and work, and I rely on it heavily, and so I want to keep it running as best as possible for as long as possible, understanding that while some degradation is inevitable, there is a lot that is preventable. I apologize if there is another thread like this, i did search, but didnt find anything. thanks in advance for any feedback from those much more knowledgeable than myself. I'm runnin:
MacBookPro8,1
Os 10.7.2
2.7 ghz Intel Core i7
4 GB 1333 MHz DDR3
Boot ROM Version: MBP81.0047.B24
SMC Version (system): 1.68f98
I'm basically looking for tips on the best diagnostics software for my system, and the best implementation of the software (run it off an external? etc) and best practices for the keeping the computer running smoothly. Thanks again. -dL

Make redundant backups, keeping at least one off-site at all times. One backup is not enough. Don’t back up your backups; make them independent of each other. Don’t rely completely on any single backup method, such as Time Machine.
Keep your software up to date. Software Update can be set to notify you automatically of updates to the Mac OS. Some third-party applications have a similar feature, if you don’t mind letting them phone home. Otherwise you have to check yourself on a regular basis.
Don't install crapware, such as "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” “extenders,” “cache cleaners,” “defragmenters,” “firewalls,” “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” or "utilities." With very few exceptions, this kind of software is useless, or worse than useless. The more actively promoted the product, the more likely it is to be junk. The only software you should install is that which (a) directly enables you to do the things you use a computer for: creating and editing documents, communicating, playing, and so on; and (b) does not modify the way other software works. Never install third-party software of any kind unless you know how to uninstall it.
The free anti-malware application ClamXav is not crap, and although not needed by everyone, may be useful under some circumstances, such as being on a mixed Mac-Windows enterprise network.
Beware of trojans. A trojan is malicious software (“malware”) that the user is duped into installing voluntarily. Such attacks were rare on the Mac platform until recently, but are now increasingly common, and increasingly dangerous. There is some built-in protection against downloading malware, but you can’t rely on it -- the attackers are always one day ahead of the defense. You can’t rely on third-party protection either. What you can rely on is common-sense awareness -- not paranoia, which only makes you more vulnerable. Never install software from an untrustworthy or unknown source. If in doubt, do some research. If a web page seems deceptive, it is deceptive. Any page that prompts you to install a “codec” or “plugin” that comes from the same site, or an unknown site, is untrustworthy. Software with a known corporate brand, such as Adobe Flash, must be acquired directly from the developer. No intermediary is acceptable, and don’t trust links unless you know how to parse them. Any file that is automatically downloaded from a web page without your having requested it should go straight into the Trash. Any website that tells you that you have a “virus” or that something is wrong with your computer is rogue.
Relax, don’t do it. Besides the above, no routine maintenance is necessary or beneficial for the vast majority of users, specifically not “cleaning caches,” “zapping the PRAM,” “rebuilding the directory,” or “repairing permissions.” Such measures are for solving problems as they arise, not for preventive maintenance. The very height of futility is running an expensive third-party utility called “Disk Warrior” when nothing is wrong, or even when something is wrong and you have backups, which you must have. Don’t waste money on Disk Warrior or anything like it.

Best practices for setting up users on a small office network?

Hello,
I am setting up a small office and am wondering what the best practices/steps are to setup/manage the admin, user logins and sharing privileges for the below setup:
Users: 5 users on new iMacs (x3) and upgraded G4s (x2)
Video Editing Suite: Want to connect a new iMac and a Mac Pro, on an open login (multiple users)
All machines are to be able to connect to the network, peripherals and external hard drive. Also, I would like to setup drop boxes as well to easily share files between the computers (I was thinking of using the external harddrive for this).
Thank you,

Hi,
Thanks for your posting.
When you install AD DS in the hub or staging site, disconnect the installed domain controller, and then ship the computer to the remote site, you are disconnecting a viable domain controller from the replication topology.
For more and detail information, please refer to:
Best Practices for Adding Domain Controllers in Remote Sites
http://technet.microsoft.com/en-us/library/cc794962(v=ws.10).aspx
Regards.
Vivian Wang

Best-practice for Catalog Views ? :|

Hello community,
A best practice question:
The situtation: I have several product categories (110), several items in those categories (4000) and 300 end-users. I would like to know which is the best practice for segment the catalog. I mean, some users should only see categories 10,20 & 30. Other users only category 80, etc. The problem is how can I implement this ?
My first idea is:
1. Create 110 Procurement Catalogs (1 for every prod.category). Each catalog should contain only its product category.
2. Assign in my Org Model, in a user-level all the "catalogs" that the user should access.
Do you have any idea in order to improve this ?
Saludos desde Mexico,
Diego

Hi,
Your way of doing will work, but you'll get maintenance issues (to many catalogs, and catalog link to maintain for each user).
The other way is to built your views in CCM, and assign these views to the users, either on the roles (PFCG) or on the user (SU01). The problem is that with CCM 1.0 this is limitated, cause you'll have to assign one by one the items to each view (no dynamic or mass processes), it has been enhanced in CCM 2.0.
My advice:
-Challenge your customer about views, and try to limit the number of views, with for example strategic and non strategic
-With CCM 1.0 stick to the procurement catalogs, or implement BADIs to assign items to the views (I experienced it, it works, but is quite difficult), but with a limitated number of views
Good luck.
Vadim

Best Practice for Securing Web Services in the BPEL Workflow

What is the best practice for securing web services which are part of a larger service (a business process) and are defined through BPEL?
They are all deployed on the same oracle application server.
Defining agent for each?
Gateway for all?
BPEL security extension?
The top level service that is defined as business process is secure itself through OWSM and username and passwords, but what is the best practice for security establishment for each low level services?
Regards
Farbod

It doesnt matter whether the service is invoked as part of your larger process or not, if it is performing any business critical operation then it should be secured.
The idea of SOA / designing services is to have the services available so that it can be orchestrated as part of any other business process.
Today you may have secured your parent services and tomorrow you could come up with a new service which may use one of the existing lower level services.
If all the services are in one Application server you can make the configuration/development environment lot easier by securing them using the Gateway.
Typical probelm with any gateway architecture is that the service is available without any security enforcement when accessed directly.
You can enforce rules at your network layer to allow access to the App server only from Gateway.
When you have the liberty to use OWSM or any other WS-Security products, i would stay away from any extensions. Two things to consider
The next BPEL developer in your project may not be aware of Security extensions
Centralizing Security enforcement will make your development and security operations as loosely coupled and addresses scalability.
Thanks
Ram

Deceptive Marketing Practice for Fios

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