Default description of interaction in Interaction centre

Hi All,
Currently whenever we end the interaction on Web IC,interaction is created automatically with description empty.
Our requirment is to default the description text for the interaction record if user does not create the interaction manually in Web IC.
Please help.
Regards
Nikhil

Hi NIkhil,
This question has already been posted and answered in another thread.
Default description in the interaction record in interaction centre
Thanks
Vishal

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