Define search index for Business transaction search

Hi All,
I need to create index on table crmd_orderadm_h
with index client,process_type,created_at.
Thanks,
Ashish.

Hi Stephen,
Actually what I want to achieve is
First of all go to
SPRO->CRM->ICWC->CustomerSpecificSystemModification->BusinessTransactionSearch->Define Index for Business Txn Search.
Now Here I want to create an index with table CRMD_orderadm_h
on fields:client,process_type and created_at.
Can me tell me how to do it.
thanks in advance,
ashish.

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Short dump "Time limit exceeded" when searching for Business Transactions

Hello Experts,
We migrated from SAP CRM 5.2 to SAP CRM 7.0. After migration, our business transaction search (quotation, sales order, service order, contract etc) ends with the short dump "Time limit exceeded" in class CL_CRM_REPORT_ACC_DYNAMIC, method DATABASE_ACCESS. The select query is triggered from line 5 of this method.
Number of Records:
CRMD_ORDERADM_H: 5,115,675
CRMD_ORDER_INDEX: 74,615,914
We have done these so far, but the performance is still either poor or times out.
1. DB team checked the ORACLE parameters and confirmed they are fine. They also checked the health of indices in table CRMD_ORDER_INDEX and indices are healthy
2. Created additional indices on CRMD_ORDERADM_H and CRMD_ORDER_INDEX. After the creation of indices, some of the searches(without any criteria) work. But it takes more than a minute to fetch 1 or 2 records
3. An ST05 trace confirmed that the selection on CRMD_ORDER_INDEX takes the most time. It takes about 103 seconds to fetch 2 records (max hits + 1)
4. If we specify search parameters, say for example a date or status, then again we get a short dump with the message "Time limit exceeded".
5. Observed that only if a matching index is available for the WHERE clause, the results are returned (albeit slowly). In the absence of an index, we get the dump.
6. Searched for notes and there are no notes that could help us.
Any idea what is causing this issue and what we can do to resolve this?
Regards,
Bala

Hi Michael,
Thanks. Yes we considered the note 1527039. None of the three scenarios mentioned in the note helped us. But we ran CRM_INDEX_REBUILD to check if the table CRMD_ORDER_INDEX had a problem. That did not help us either.
The business users told us that they mostly search using the date fields or Object ID. We did not have any problem with search by Object ID. So we created additional indices to support search using the date fields.
Regards,
Bala

Search For business transactions

Hi All
Please help on this
when we do crmd_order and go to the search for business transaction screen there is a find tab in which we get all transaction types- I want to hide some of the transaction types from there
Gor eg- the transaction types are - Opportunity, Service, Service contract, Leads, Framework agreement, tasks, business activities- I want to hide some of them
How can I do this?
I hope you have understood my question?
Regards
Tarang
Message was edited by:
Tarang Goel

Hi Goel,
I believe that the answer of Arun is related to not having certain transaction types in crmd_order, for example, creation, display. Which means that this kind of transaction will not be used at all in the system.
But as far as I could understand, your requirement is only ignore some transaction categories show in the Find dropdown in the Find tab, isn't it? Please correct me if this is not the case.
If my understanding is correct, you might use authorization check to realize this:
in Function module CRM_ORDER_CHECK_AUTH_BUS_OBJCT
if you make a full text search for 'AUTHORITY-CHECK'
you will see a list of objects checked here.
And if for example you would like to hide Lead, then please do not assign authorization of object CRM_LEAD with activity 45 to this user id.
Then the authorization failed, then the Lead option will not be in the drop down.
please also check whether these objects are checked in other processes to avoid any side effects.
Hope this could do help!
Hongyan
Message was edited by:
Hongyan Shao

CRM - Search for Business Transactions Screen

Hi,
When I go to the CRM - Search for Business Transactions Screen; in the second tab 'Search', when I click the Period dropdown it starts with a date in 1899 as default.
Can anyone advise me on how to change this?
Regards,
Ravi.

Hi Ravindranath
Check if your system time zone settings are correct:
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain System Settings
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain Time Zones
Hope this helps
Regards
Pragasen

CRM Worklist Business Transaction Search

Hi Experts,
I am using CRM Service WebUI 7.0. In CRM Worklist Business Transaction Search there is a Search Criteria u201CPARTNER FUNTIONu201D. If we select this field as search criteria I get to see a list of Partner Functions in the list. Does anyone know how do we configure this Partner Function List. I am not able to find any setting for this in SPRO.
Regards
Namita

HI Namitha
You can configure the same under the following customizing path in SPRO
SPRO->CustomerRelationshipManagment->Basic Functions->Partner Processing.
Every partner function that you define needs to have access sequence. Via the access sequence the system will
determine the partner for that partner functions(based on how you define your access sequence).
Thanks
Abishek

Search help for business partner ID in segmentation applet

Hello,
In CRM 2007 I'm using the segmentation toll. When creating filters for Business Partner ID criterium I'm using a search help functionality to find the desired records. However search help for business partners used in this area is very different from the search help used in any other parts of WEB UI (it is restricted to only few fields, that are not enough for our requirements).
Segmentation applet is written in Java but the search help looks like normal WEB UI screen. I wonder if any of you could help me with replacing this serach help called by segmentation applet (java application) with a standard search help for business partners (BP_HEAD_SEARCH)?
Kind reagrds
Marek

Hello there,
I think the requirement/question is not very clear in your post.
However, the segment Java applet calls a CRM class which has related code and methods.
Class: CL_CRM_MKTTG_SEGAP_COM
Package: CRM_MKTTG_SEG_APPLET.
Please explain the problem in detail.
Regards,
Vinamra.

Search index for UTF8

How i can organize search index for the varchar2 field in the table, when the coding page of the database is UTF8 ?

There are 2 ways to build linguistic indexes for data in multiple languages.
1. Build a linguistic index for each language which the application needs to support. This approach offers simplicity but requires more disk space. For each index, the rows in the language other than the one on which the index is built are collated together at the end of the sequence. The following example builds linguistic indexes for French and German.
CREATE INDEX french_index ON emp (NLSSORT(emp_name, 'NLS_SORT=FRENCH'));
CREATE INDEX german_index ON emp (NLSSORT(emp_name, 'NLS_SORT=GERMAN'));
Which index to use is based on the NLS_SORT session parameters or the arguments of the NLSSORT function you specified in the ORDER BY clause. For example, if the session variable NLS_SORT is set to FRENCH, you can use french_index and when it is set to GERMAN, you can use german_index.
2. Build a single linguistic index for all languages. This can be accomplished by
including a language column (LANG_COL in the example below) that contains NLS_LANGUAGE values for the corresponding column on which the index is built as a parameter to the NLSSORT function. The following example builds a single linguistic index for multiple languages. With this index, the rows with
the same values for NLS_LANGUAGE are collated together.
CREATE INDEX i ON t (NLSSORT(col, 'NLS_SORT=' | | LANG_COL));
Which index to use is based on the argument of the NLSSORT function you specified in the ORDER BY clause.

Search index for single PDF?

Is it possible to make and embed a search index for a single very large PDF?
If so, are there advantages over no index -- such as faster search speed?
If Acrobat 9 Pro can make such an index, can Reader 9 use it?
Thanks!

Greene.r wrote:
Is it possible to make and embed a search index for a single very large PDF?
Yes. Advanced>Document Processing>Manage Embedded Index
If so, are there advantages over no index -- such as faster search speed?
Yes, the only advantage is faster search speed. Disadvantage is slightly larger file size.
If Acrobat 9 Pro can make such an index, can Reader 9 use it?
Yes.

Business Transaction Search for Inbox In SPRO

Hi,
I am creating my own Index Table for Transaction Search in SPRO to optimize the search performance. This will be used in icweb client Inbox Search.
I will remain all standard search fields and some customizing ID fields.
In the SPRO, I would like to add all fields into the Flat Structure.
For example: to add standard search field "Category", I can get it from "CRMT_ORDERADM_H_IX" - "PROCESS_TYPE".
But for some standard fields such as "Account", "Responsible Employee", "Time Period" and "Assigned To", I could not find the right field.
Does anybody know about this? Deep appreciation for that.
Thanks in advance.
br,
ginnie

Hi,
These different searches refers to the organization assignments and the partner functions assigned to the transaction (Service Ticket). Like for ME the system will look for all the tickets in which employee responsible is assigned as your BP.
Similarly for My Team ,My Group and My resp group will look for the Org model in CRM and display the results accordingly.
In the result list if you want to display the Service Employee Group Column then goto the Personalize button and make that column as Display.
Regards,
PP

CRM Search for business transactions, not functioning as expected

Hello All:
I am not sure if this is a authorization issue or something to do with config.
Using transactions CRMD_BUS2000120 - Process Complaints and CRMD_BUS2000126 - Maintain Activities I am trying to perform an open/all search on documents the user has access to, but for some bizarre reason it only lists the documents to which the user is defined as 'own'. But, if I try to open a document for the transaction type the user is authorized to, it lets me open it.
From a security settings perpective, i would think that the system would perform a check in the following order:
1) Your own documents (authorization object CRM_ORD_OP)
2) a) Authorization objects CRM_ACT, CRM_OPP, CRM_SAO, CRM_SEO, CRM_CO_SE, CRM_CON_SE, CRM_LEAD, CRM_CMP, CRM_CO_SA, CRM_CO_SC
b) Authorization object CRM_ORD_PR
c) Authorization object CRM_ORD_OE
any suggestions?
Thanks
KT

Hi Ravindranath
Check if your system time zone settings are correct:
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain System Settings
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain Time Zones
Hope this helps
Regards
Pragasen

New HTML for Business Partner Search in CIC0

Hi,
I created a new HTML object, copy of CRM_CIC_SEARCH_DISPLAY, in SMW0, changed the HTML code and assigned this new HTML to my Business Partner Search profile.
But when testing this change it seems that the HTML is incorrect because when I search and confirm the BP, the fields in the HTML are not filled with the BP information.
I imported the HTML code to the HTML object CRM_CIC_SEARCH_DISPLAY and it works fine. So the problem is not with the code, but with the HTML object itself. Is there any need to activate it or something like that?!
Thanks a lot!
Susana Messias

Hello Susana,
please check if you have done all the necessary steps:
1. Copy in transaction SMW0 the HTML template CRM_CIC_SEARCH_DISPLAY      an own one (Z_<YOURNAME>.htm).
2. Export this new template to your local PC and use a HTML Editor to
   work on this file (like Frontpage).
3. Import this new page in SMW0 again to the copied Web object.
4. Make sure in transaction CRMC_CIC_SEARCH_CNTR the mapping of the
   fields is setup for the new template (copy all entries of the
   standard template).
5. Make sure the new web object is assigned to the search profile in
   CRMC_CIC_SEARCH_RULE
Regards, Gerhard

Search Help for Business Partners in tcode UKM_BP

Hi all,
In tcode UKM_BP or UDM_BP, I have to create a new search help for the business partner field. Can anyone help me with this? Should I create my search help in collective search help BUPA? Or is there a better way to to this?
Thanks in advance!

Hi
<b>As per SAP Recommendation, better to go for an Append search help.</b>
Steps to do ->
Open Search help - BUPA using SE11 transaction and click F5 Key. Click on F6 Key to create a new Append search help.
Refer to following links
<b>http://help.sap.com/saphelp_47x200/helpdata/en/1f/29ef5777df11d2959800a0c929b3c3/frameset.htm
Search Help Topic
Hope this will help.
Please reward suitable points.
Regards
- Atul

Skype for Business - Skype search Directory

Hi all,
we use Office pro plus from office 365. However, we have our on-premise Lync servers since we use enterprise voice.
As of yesterday, I have got the Skype for Business and it looks great. All demos show that with Skype for Business we will be able to search Skype contacts right from the search box. In my case I can not search regular skype users from Skype for Business
client. Does anyone know what could be the reason?
Thanks,

The server is due out on May 1st, but I'm not sure there's an article yet... I can't find one. It would be in here somewhere I'd think when it exists:
https://technet.microsoft.com/en-us/library/gg398616.aspx
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications
This forum post is based upon my personal experience and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Skype vs Skype for Business Directory Search

Our company uses Office 365 and recently the Lync option was converted to Skype for Business which wasn't very hard for our company to adjust to even with the sudden change. But we have been wanting to use the Skype for Business to conduct mettings with Skype Users. After doing research to find instructions for adding a Skype User to Skype for Business I found out we need the Skype Directory selection beside My Contacts when searching a User. My problem is when I start typing in a Skype User only the My Contacts tab is displayed and no Skype Directory tab. How can I get this functionality enabled or when will this functionality be working?

WGordon wrote:
Our company uses Office 365 and recently the Lync option was converted to Skype for Business which wasn't very hard for our company to adjust to even with the sudden change. But we have been wanting to use the Skype for Business to conduct mettings with Skype Users. After doing research to find instructions for adding a Skype User to Skype for Business I found out we need the Skype Directory selection beside My Contacts when searching a User. My problem is when I start typing in a Skype User only the My Contacts tab is displayed and no Skype Directory tab. How can I get this functionality enabled or when will this functionality be working?Did you ever get a resolution?

Create new search object for simple/embedded search

Hi,
SAP CRM contains indexing and search functionalities based on SAP Netweaver Enterprise Search. SAP delivers search models, connectors and search abilities for a lot of CRM objects, like Accounts, Contacts, Opportunities, ...
However, some objects like "Service Requests" (BUS2000223) and "Tasks" (BUS2000125) are missing.
Has anyone tried to perform a complete extension of the whole process including template modeling, change pointers (for delta indexing), enhancing UI to provide search abilities for these objects, and so on?
I found different kind of information on how to create a new search object template, however, no further details about what comes after, e.g. how to index, how to handle change pointers for delta, what to do in the CRM web UI to provide search ability and result lists...
Many thanks & regards
Wolfgang

Hi Ralf,
there is a new Book avaliable "mySAP CRM Interaction Center" from Thorsten Wewers and Tim Bolte. Currently it is only avaliable in german. But as I've seen from your Business Card that should be OK. There is also a Chapter about extendig the Search in IC WinClient.
Regards
Gregor

Define search index for Business transaction search

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