CRM Search for business transactions, not functioning as expected

Hello All:
I am not sure if this is a authorization issue or something to do with config.
Using transactions CRMD_BUS2000120 - Process Complaints and CRMD_BUS2000126 - Maintain Activities I am trying to perform an open/all search on documents the user has access to, but for some bizarre reason it only lists the documents to which the user is defined as 'own'. But, if I try to open a document for the transaction type the user is authorized to, it lets me open it.
From a security settings perpective, i would think that the system would perform a check in the following order:
1) Your own documents (authorization object CRM_ORD_OP)
2) a) Authorization objects CRM_ACT, CRM_OPP, CRM_SAO, CRM_SEO, CRM_CO_SE, CRM_CON_SE, CRM_LEAD, CRM_CMP, CRM_CO_SA, CRM_CO_SC
b) Authorization object CRM_ORD_PR
c) Authorization object CRM_ORD_OE
any suggestions?
Thanks
KT

Hi Ravindranath
Check if your system time zone settings are correct:
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain System Settings
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain Time Zones
Hope this helps
Regards
Pragasen

Similar Messages

CRM - Search for Business Transactions Screen

Hi,
When I go to the CRM - Search for Business Transactions Screen; in the second tab 'Search', when I click the Period dropdown it starts with a date in 1899 as default.
Can anyone advise me on how to change this?
Regards,
Ravi.

Hi Ravindranath
Check if your system time zone settings are correct:
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain System Settings
IMG>SAP Web Application Server>General Settings>Time Zones>Maintain Time Zones
Hope this helps
Regards
Pragasen

Search For business transactions

Hi All
Please help on this
when we do crmd_order and go to the search for business transaction screen there is a find tab in which we get all transaction types- I want to hide some of the transaction types from there
Gor eg- the transaction types are - Opportunity, Service, Service contract, Leads, Framework agreement, tasks, business activities- I want to hide some of them
How can I do this?
I hope you have understood my question?
Regards
Tarang
Message was edited by:
Tarang Goel

Hi Goel,
I believe that the answer of Arun is related to not having certain transaction types in crmd_order, for example, creation, display. Which means that this kind of transaction will not be used at all in the system.
But as far as I could understand, your requirement is only ignore some transaction categories show in the Find dropdown in the Find tab, isn't it? Please correct me if this is not the case.
If my understanding is correct, you might use authorization check to realize this:
in Function module CRM_ORDER_CHECK_AUTH_BUS_OBJCT
if you make a full text search for 'AUTHORITY-CHECK'
you will see a list of objects checked here.
And if for example you would like to hide Lead, then please do not assign authorization of object CRM_LEAD with activity 45 to this user id.
Then the authorization failed, then the Lead option will not be in the drop down.
please also check whether these objects are checked in other processes to avoid any side effects.
Hope this could do help!
Hongyan
Message was edited by:
Hongyan Shao

Short dump "Time limit exceeded" when searching for Business Transactions

Hello Experts,
We migrated from SAP CRM 5.2 to SAP CRM 7.0. After migration, our business transaction search (quotation, sales order, service order, contract etc) ends with the short dump "Time limit exceeded" in class CL_CRM_REPORT_ACC_DYNAMIC, method DATABASE_ACCESS. The select query is triggered from line 5 of this method.
Number of Records:
CRMD_ORDERADM_H: 5,115,675
CRMD_ORDER_INDEX: 74,615,914
We have done these so far, but the performance is still either poor or times out.
1. DB team checked the ORACLE parameters and confirmed they are fine. They also checked the health of indices in table CRMD_ORDER_INDEX and indices are healthy
2. Created additional indices on CRMD_ORDERADM_H and CRMD_ORDER_INDEX. After the creation of indices, some of the searches(without any criteria) work. But it takes more than a minute to fetch 1 or 2 records
3. An ST05 trace confirmed that the selection on CRMD_ORDER_INDEX takes the most time. It takes about 103 seconds to fetch 2 records (max hits + 1)
4. If we specify search parameters, say for example a date or status, then again we get a short dump with the message "Time limit exceeded".
5. Observed that only if a matching index is available for the WHERE clause, the results are returned (albeit slowly). In the absence of an index, we get the dump.
6. Searched for notes and there are no notes that could help us.
Any idea what is causing this issue and what we can do to resolve this?
Regards,
Bala

Hi Michael,
Thanks. Yes we considered the note 1527039. None of the three scenarios mentioned in the note helped us. But we ran CRM_INDEX_REBUILD to check if the table CRMD_ORDER_INDEX had a problem. That did not help us either.
The business users told us that they mostly search using the date fields or Object ID. We did not have any problem with search by Object ID. So we created additional indices to support search using the date fields.
Regards,
Bala

Activate Change pointers for TREX classification search for Business Objects

Hey all...
Does anyone out here has any idea on how to activate the change pointers for TREX classification search for business objects: - for me I am specifically doing it for Materials and Customers.
Okay, let me explain the issue: -
For TREX search, we need to schedule a background job for Delta Indexing. But Alas! Delta indexing does not capture the changes to Classification data of the business object.
For this we activated the change documents for the particular class in the customizing. But to my surprise, change documents and change pointers for TREX are entrirely different.
How do I know:
Change ID of CDHDR does not correspond to Change pointer in table COM_SE_CPOINTER. Now by activating the change documents I am getting entry in CDHDR and CDPOS but the mentioned change pointer table still does not get the entry.
I searched for BTEs and I got the below: -
Now to me the very obvious one was 4003, but it is not called while changing the classification data for materials. Ofcourse I activated the Product and the function module.
and now I am stuck!!
Any pointers for the Change pointers would be really appreciated??
Please share your knowledge even if you don't know the exact answer . I am new to TREX so possibly vague conversations could provide me a hint .
Thanks,
Best Regards,
Shreya

Hi Guys,
This issue was solved by implementing the BTE 4005 (OPEN_FI_PERFORM_00004005_E). This particular event is triggered in the update task for saving changes to business object. So In my function module (corresponding to BTE), I have explicitly called the method to write an entry in COM_SE_CPOINTER, because we just need the reference of business object for which classification data is changed.
Please refer the below code for more clarity.
BTE position: -
method called in FM to write change pointer.
Thanks anyways, for all the responses.
Cheers,
Shreya

Trex search for business object in portal

Hi
I would like to build a KM search iView in portal which enables users to search for business object from backend system.
I have built up the indices for business object in the backend system. In portal->trex monitor->display index details, I can see the indices which are created from backend system. But soemhow, I feel the indices are not usable, as I can not see them in the indexing monitor. And after I created an KM search iview with search component 'search_input_indexes', my index created from backend can also not be shown in the preview of the iview.
I guess there is some step missing. Any help will be appreciated.
Thanks and best regards
Yingzhi

Hi Yingzhi,
with current releases, business objects indexed through the ABAP-based Search Engine Service (SES) or directly from certain SAP solutions to TREX are not by default accessible from KM.
The next release after NW2004s will enable Enterprise Search and provide the meta-search engine for parallel search access to business objects and KM documents.
Please see the following presentation for some explanations on SES and Enterprise Search and note stated time-lines:
https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/73f3eedf-0501-0010-0aa6-950694c02f99
In some monitors that access TREX directly from the portal, you may see the business object indexes, but they are not actually known to KM.
Regards, Karsten

The Help Tab (OSX ML) where you search for something does not work

If I click "Help" and then search "expand" it will show me where expand is. But in CS6 when I clicked it the command would go through and pull up the page to expand pixels. Instead, I have to go find it. It works in every other Adobe app I use except Photoshop CC.
I am on the latest version and on CC

Hi Peter
Thanks a lot for your help (and sorry for not having answered quicker, but my boss gave me a more urgent task last week...).
Anyway, I did what you suggested (re-importing into a brand new project), and then the search for synonyms really worked! But, being a sceptical person, I did the same with another project, and with that one, it did not work. So, what I did next was compare all the settings of these two projects, and I found a difference.
RH8 now contains a function that's called 'Teilzeichenfolgensuche' (I don't know the English expression, but have a look at the attached picture: this is a screen shot from the second page when I generate WebHelp). After having done several tests, I came to the following conclusions:
Search for synonyms does not work in HTML-Help, but it does work in WebHelp (and maybe others, but they are not relevant for me, so I did not test them);
Search for synonyms does only work, when the function 'Teilzeichenfolgensuche' is NOT activated.
Could maybe somebody test this, too, and post here whether my conclusions are really correct?
Btw: This fact is not mentioned in the RH-Manual; actually, this function 'Teilzeichenfolgensuche' is not even mentioned there (at least not in the German edition)!!!
Can hardly wait to see your feedback; thanks again for everybody's support!
Kurt

Creating a query that provides a default transaction type for those transactions not categorized?

How could I create a query that provides a default transaction type for those transactions not categorized?
So assuming I have:
* Transactions table (with transactions)
* Categories table
* transactions_categories table - allows to allocate multiple categories (with a percentage)
- tranactionID
- categoryID
- percentageAllocation
* Usage is such that only non-personal categories have been applied through out data. So there is a lot of transactions with no categories applied
Aim:
* Want to create a query that creates a list of all the allocated amounts, so would include as columns: transaction.tDate, transaction.tTitle, categories.name, allocatedAmount(calculated from percentage * transaction amount)
BUT:
* How could I include in the query, the entries that cover all transaction that haven't been allocated, to a default category "personal", where the allocated Amount would be 100% of the transaction value
* And also (if it were possible), for transactions that have been categorized but not for the complete transaction value (say only 50% was allocated to a category), how to to cover this off to.

To default the value of the category:
select IIf(IsNull(Category),"Personal",Category) as Category,IIf(IsNull(Category),"100%",PercentageAllocation
) as PercentageAllocation from [yourtable]
What do you want to put the values of these ones:
And also (if it were possible), for transactions that have been categorized but not for the complete transaction
value (say only 50% was allocated to a category), how to to cover this off to.
Fouad Roumieh

Search for photo's NOT in Album

Is there a way to search for photo's not in an album?

Huh? Not sure at all what you are saying.
Camera Roll photos are photos that were taken with/saved from the iphone itself. Those are not part of the sync process at all. You import those as you would with any digital camera.
Photos/albums that you sync ( via itunes) from your computer to your will appear under photo library and the individual albums that you selected under "photos" in itunes
iPhone User Guide (For iOS 4.2 and 4.3 Software)

AAP 131 Asset is blocked for acquistion, transaction not allowed

There is a service PO with Account assignment Category = Asset.
PO done and released.
SES done and released.
Now want to delete the SES. For that it has to be de - released by the HOD.
While de -releasing the SES it gives
ERROR" AAP 131 Asset is blocked for acquistion, transaction not allowed "
Checked Asset, it is already acquired and capitalized long back.
Need help.
Regards

Hi,
As message AK005 describes in the long-text, the AuC is assigned to an investment measure and therefore it is not allowed to post transactions that affect the acquisition value of the AuC.
So it is not allowed to post down payments, acquisitions, retirements, etc. directly to the AuC of an investment measure.
Only the CO/IM settlement transaction can be used for assets which are assigned to an investment measure.
Such kind of postings, and this is the only possibility, have to be posted to the investment measure directly, which means the posting has to be done to the WBS-element or the internal order.
Afterwards this down payment can be settled from the WBS-element or the internal order to the AuC.
regards
Waman

Pagefile exclusion for VHDs is not functional System Center DPM 2012 R2

The Release Notes for Data Protection Manager in System Center 2012 R2 state that:
Pagefile exclusion for VHDs is not functional
Description: Pagefile exclusion for virtual hard disk files (VHDs) is not functional.
Workaround: None.
I feel silly asking this in the forums, but my mind just can't wrap around the fact that this feature (that was just recently added in DPM 2012 SP1) is broken in the new release of 2012 R2. Does anyone with actual knowledge of the product have any
additional info on this issue? Do we need to wait for a service pack to fix it or are there possibly ANY workarounds or situations where it might be used?
TIA

Hi,
This is a documentation error and will get it addressed. DPM 2012 R2 RTM does still support page file VHD exclusion same as DPM 2012 SP1.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Search for Main Group Not all Subgroup

Search for Main Group Not all Subgroup
My illustrator project may have 5 main groups, which may all included 100 subgroups. I would like to search for main group without having to search through all subgroup, because too many and too long for the script.
For the moment I have given a name to all Main group but the process is much too long.
Marcel
tell application "Adobe Illustrator"
                   activate
                          set groupCount to count group items in current document
                          repeat with i from 1 to groupCount
                                                set selection of current document to {}
                                                set groupRef to group item i of current document
                                                set groupName to name of groupRef
                                                if (groupName contains "MainGroup") then
                                                                                      set selected of (groupRef) to true
                                                  display dialog groupName
                                                                    end if
                          end repeat -- with groupCounter from 1 to groupCounter
end tell

I don't do AS but this seems to be the culprit
set groupCount to count group items in current document
count your groups in the current "Layer" to narrow it down to main groups only, groups within groups will be ignored.

SCM Upgrade 4x to 7 Macros have issues not functioning as expected

Hi All,
We have upgraded SCM 4x to 7 and some of macros are not functioning as expected.
This is a start macro Specifically for lay out attributes macro where many of the key figures are editable, which are not suppose to be.
I have deactivated and activated, I have also verified the syntax of the production and quality macros. I did not find any difference. but behaving differently.
Please share your thoughts any one come across this kind of issues.
Appreciate your help.
Thanks,
Sreeni

Sreeni,
When you upgraded from 4.1 to 7.X, did you have to go throuh any interim steps like to 5.0 or 5.1 first.
My understanding is that you can go from 4.1 directly to 7.0.
Can you share your experience. Do you have any lessons learned that you put into a document that you would share.
Shane

Define search index for Business transaction search

Hi All,
I need to create index on table crmd_orderadm_h
with index client,process_type,created_at.
Thanks,
Ashish.

Hi Stephen,
Actually what I want to achieve is
First of all go to
SPRO->CRM->ICWC->CustomerSpecificSystemModification->BusinessTransactionSearch->Define Index for Business Txn Search.
Now Here I want to create an index with table CRMD_orderadm_h
on fields:client,process_type and created_at.
Can me tell me how to do it.
thanks in advance,
ashish.

Filtering My Open Task in SAP CRM based on Status, Transaction & Partner Function

Hello
Whenever i create a Task in SAP CRM, it displays that transaction in the My Open Task of all Business Partners involved in that Transaction.
I want to restrict the My Open Tasks based on Transaction Type, Status and Partner Function.
1) The system should work as it is for all other Tasks but for my Custom Transaction Type the logic should be based on status of the Transaction
2) When My Open Task component is prepared the system should consider the Status and Partner Function as well i.e. if the status is Approval of Manager, the system should show the Open Task only to the Manager and not other parties.
3) if the status of the Transaction is Open, the system should only display this Transaction / Task only to Employee Responsible and not to Manager and other people involved in their My Open Tasks.
I have gone through the following post in SCN:
https://scn.sap.com/thread/2056959
I have implemented the method DO_PREPARE_OUTPUT as per the post but it does not do anything. When i redefine the method GET_QUERY_RESULT and remove everything,it does not prepare any list.
If possible please specify which method needs to be redefined in the component/view CRMCMP_GS_WC/TodaysTasks & if possible please share the code that needs to be maintained in that method.
Thanks

Hi,
Method DO_INIT_CONTEXT should be redefined
This should be redifined to get the collections with your required filter criteria.
* get the collection of entities for the tasks
lr_col = get_query_result( gc_status-open ).
If this does not help, Delete the collections which are not required after above selection but before this code.
me->typed_context->resultnew->collection_wrapper->set_collection( lr_col ).
Thanks
Ajay Singh

CRM Search for business transactions, not functioning as expected

Similar Messages

Maybe you are looking for