Dequeue same message twice in topic mode.

I have written a concurrent consumer program to consume AQ's message. The queue is a multiple consumer queue, and i just created one subscriber on it. Then i started 10 threads to dequeue messages from that queue. when all messages are consumed I found that some messages are consumed twice. Is there any tips for this problem?
Thanks very much.
The dequeue log is as follows:
First:
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsListenerWorker.run: Before dispatchOneMsg to dispatch a message to the listener
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsListenerWorker.dispatchOneMsg: entry
Thread-10 [Thu Oct 13 22:01:20 CST 2011] [Thread-10] getLock (OJMS.MessageConsumer.-4ab69733:132fd95ca2e:-8000.37) : after sync, timeout=0
Thread-10 [Thu Oct 13 22:01:20 CST 2011] [Thread-10] getLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : after sync, timeout=0
AQ deliveryMode: 1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] [Thread-10] getLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : acquired session lock, usecount=1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] [Thread-10] getLock (OJMS.MessageConsumer.-4ab69733:132fd95ca2e:-8000.37) : acquired consumer lock, usecount=1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsListenerWorker.dispatchOneMsg: lockReceive returns, got the lock
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.receiveForListener: entry
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: entry
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: visibility : 2
AQ deliveryMode: 1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: sec_timeout: 0 close_check_interval: 120
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: After getDbConnection
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: q_name: DEV1_TRANSACTION.UNIT_TEST_Q p_data_type: DEV1_TRANSACTION.GC_NOTIFY_T
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: Payload type-1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: use_ociaq_lib = false
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsSession.getDequeueStmt: dequeue statement: begin dbms_aqin.aq$_dequeue_in(queue_name => ?, subscriber => ?, msgid => ?, correlation => ?, dequeue_mode => ?, navigation => ?, visibility => ?, wait => ?, enqueue_time => ?, state => ?, out_msgid => ?, out_correlation => ?, priority => ?, delay => ?, expiration => ?, attempts => ?, exception_queue => ?, remote_recipients => ?, sender_name => ?, sender_addr => ?, sender_protocol => ?, original_msgid => ?, payload_type => ?, raw_user_data => ?, object_user_data => ?, deq_cond => ?, signature => ?, out_sign => ?, transformation => ?, delivery_mode => ?, out_delivery_mode => ?); end;
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: consumer_name: SUBSCRIBER1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: dq_mode: 3navig: 1visibility: 2
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: adt_message retrieved
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: set AQ enqueue_time as 1318514224000
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: msg_id: AEDE32CF4AAEB32EE040010A1AD76B10 corrid: null priority: 1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: msg_delay(secs): 0
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: exptime(secs): -1
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: attempts: 0
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: excp_q: null
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: recv_time: Thu Oct 13 22:01:20 CST 2011
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.dequeue: exit-2
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsConsumer.receiveForListener: exit
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsListenerWorker.dispatchOneMsg: Received the message: AEDE32CF4AAEB32EE040010A1AD76B10
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsSimpleScheduler.feedData: Got a non null message, the sleep time is reset to 0
Thread-10 [Thu Oct 13 22:01:20 CST 2011] AQjmsListenerWorker.dispatchOneMsg: Before calling onMessage method
2011-10-13 22:01:21 INFO (MockAqListener.java:49)[Thread-10] - Thread-10:3Message ID:AEDE32CF4AAEB32EE040010A1AD76B10 Message :AEDE32CF4AADB32EE040010A1AD76B10
Thread-10 [Thu Oct 13 22:01:21 CST 2011] [Thread-10] getLock (OJMS.Session..-4ab69733:132fd95ca2e:-8000.28) : after sync, timeout=0
Thread-10 [Thu Oct 13 22:01:21 CST 2011] [Thread-10] getLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : Thread Thread-10 try to require lock mulitple times, grant it again.
Thread-10 [Thu Oct 13 22:01:21 CST 2011] [Thread-10] getLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : acquired session lock, usecount=2
2011-10-13 22:01:21 INFO (MockAqListener.java:49)[Thread-19] - Thread-19:2Message ID:AEDE32CF4A86B32EE040010A1AD76B10 Message :AEDE32CF4A85B32EE040010A1AD76B10
Thread-10 [Thu Oct 13 22:01:22 CST 2011] AQjmsSession.restartConsumers: entry
Thread-10 [Thu Oct 13 22:01:22 CST 2011] [Thread-10] releaseLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : after sync
Thread-10 [Thu Oct 13 22:01:22 CST 2011] [Thread-10] unLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : released session lock, EXIT, usecount=1
2011-10-13 22:01:22 INFO (MockAqListener.java:55)[Thread-10] - Thread-10:3Message ID:AEDE32CF4AAEB32EE040010A1AD76B10 Message :AEDE32CF4AADB32EE040010A1AD76B10Commit
Thread-10 [Thu Oct 13 22:01:22 CST 2011] AQjmsListenerWorker.dispatchOneMsg: After calling onMessage method
Thread-10 [Thu Oct 13 22:01:22 CST 2011] [Thread-10] unLock (OJMS.MessageConsumer.-4ab69733:12e:-8000.67) : released session lock, EXIT, usecount=1
Thread-10 [Thu Oct 13 22:01:22 CST 2011] [Thread-10] releaseLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : after sync
Thread-10 [Thu Oct 13 22:01:22 CST 2011] [Thread-10] unLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.28) : released session lock, EXIT, usecount=0
Thread-10 [Thu Oct 13 22:01:22 CST 2011] AQjmsListenerWorker.dispatchOneMsg: unlock the session and EXIT
Second:
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsListenerWorker.dispatchOneMsg: lockReceive returns, got the lock
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.receiveForListener: entry
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: entry
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: visibility : 2
AQ deliveryMode: 1
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: sec_timeout: 0 close_check_interval: 120
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: After getDbConnection
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: q_name: DEV1_TRANSACTION.UNIT_TEST_Q p_data_type: DEV1_TRANSACTION.GC_NOTIFY_T
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: Payload type-1
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: use_ociaq_lib = false
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsSession.getDequeueStmt: dequeue statement: begin dbms_aqin.aq$_dequeue_in(queue_name => ?, subscriber => ?, msgid => ?, correlation => ?, dequeue_mode => ?, navigation => ?, visibility => ?, wait => ?, enqueue_time => ?, state => ?, out_msgid => ?, out_correlation => ?, priority => ?, delay => ?, expiration => ?, attempts => ?, exception_queue => ?, remote_recipients => ?, sender_name => ?, sender_addr => ?, sender_protocol => ?, original_msgid => ?, payload_type => ?, raw_user_data => ?, object_user_data => ?, deq_cond => ?, signature => ?, out_sign => ?, transformation => ?, delivery_mode => ?, out_delivery_mode => ?); end;
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: consumer_name: SUBSCRIBER1
Thread-11 [Thu Oct 13 22:01:28 CST 2011] AQjmsConsumer.dequeue: dq_mode: 3navig: 1visibility: 2
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: adt_message retrieved
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: set AQ enqueue_time as 1318514224000
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: msg_id: AEDE32CF4AAEB32EE040010A1AD76B10 corrid: null priority: 1
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: msg_delay(secs): 0
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: exptime(secs): -1
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: attempts: 0
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: excp_q: null
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: recv_time: Thu Oct 13 22:01:29 CST 2011
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.dequeue: exit-2
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsConsumer.receiveForListener: exit
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsListenerWorker.dispatchOneMsg: Received the message: AEDE32CF4AAEB32EE040010A1AD76B10
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsSimpleScheduler.feedData: Got a non null message, the sleep time is reset to 0
Thread-11 [Thu Oct 13 22:01:29 CST 2011] AQjmsListenerWorker.dispatchOneMsg: Before calling onMessage method
2011-10-13 22:01:30 INFO (MockAqListener.java:49)[Thread-11] - Thread-11:5Message ID:AEDE32CF4AAEB32EE040010A1AD76B10 Message :AEDE32CF4AADB32EE040010A1AD76B10
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] getLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.26) : after sync, timeout=0
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] getLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.26) : Thread Thread-11 try to require lock mulitple times, grant it again.
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] getLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.26) : acquired session lock, usecount=2
Thread-11 [Thu Oct 13 22:01:30 CST 2011] AQjmsSession.restartConsumers: entry
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] releaseLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.26) : after sync
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] unLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.26) : released session lock, EXIT, usecount=1
2011-10-13 22:01:30 INFO (MockAqListener.java:55)[Thread-11] - Thread-11:5Message ID:AEDE32CF4AAEB32EE040010A1AD76B10 Message :AEDE32CF4AADB32EE040010A1AD76B10Commit
Thread-11 [Thu Oct 13 22:01:30 CST 2011] AQjmsListenerWorker.dispatchOneMsg: After calling onMessage method
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] unLock (OJMS.MessageConsumer.-4ab69733:132fd95ca2e:-8000.43) : released consumer lock, usecount=0
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] releaseLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.26) : after sync
Thread-11 [Thu Oct 13 22:01:30 CST 2011] [Thread-11] unLock (OJMS.Session.-4ab69733:132fd95ca2e:-8000.26) : released session lock, EXIT, usecount=0
Thread-11 [Thu Oct 13 22:01:30 CST 2011] AQjmsListenerWorker.dispatchOneMsg: unlock the session and EXIT
Thread-11 [Thu Oct 13 22:01:30 CST 2011] AQjmsListenerWorker.run: After dispatchOneMsg, Before get the next sleep time
Thread-11 [Thu Oct 13 22:01:30 CST 2011] AQjmsListenerWorker.run: sleep 0 millisecond.

This issue looks like Bug: 13729601
(from http://www.oracle.com/technetwork/middleware/docs/aiasoarelnotesps5-1455925.html)
The dequeuer returns the same message in multiple threads in high concurrency environments when Oracle database 11.2 is used. This means that some messages are dequeued more than once. For example, in Oracle SOA Suite, if Service 1 suddenly raises a large number of business events that are subscribed to by Service 2, duplicate instances of Service 2 triggered by the same event may be seen in an intermittent fashion. The same behavior is not observed with a 10.2.0.5 database or in an 11.2 database with event10852 level 16384 set to disable the 11.2 dequeue optimizations.
Workaround: Perform the following steps:
Log in to the 11.2 database:
CONNECT /AS SYSDBA
Specify the following SQL command in SQL*Plus to disable the 11.2 dequeue optimizations:
SQL> alter system set event='10852 trace name context forever,
level 16384'scope=spfile;
Restart the database.
Edited by: Maarten Smeets on Jan 28, 2013 2:10 PM

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But My problem is end user receving same mail twice a day.I am sure , Program is executed onces in day.
Plz help me to solve the problem
REPORT zplm008_tdr_mail_alert        .
*DATA DECLARATION.
DATA: it_ztdr TYPE TABLE OF ztdr WITH HEADER LINE.
DATA wa_maktx TYPE makt-maktx..
*SELECTION SCREEN
PARAMETER: p_date TYPE sy-datum DEFAULT sy-datum MODIF ID dat .
*START-OF-SELECTION
START-OF-SELECTION.
SELECT * FROM ztdr INTO TABLE it_ztdr
         WHERE rlddt = p_date.
IF it_ztdr[] IS NOT INITIAL.
    LOOP AT it_ztdr.
      PERFORM send_mail.
    ENDLOOP.
ENDIF.
*&      Form SEND_MAIL
      text
--> p1        text
<-- p2        text
FORM send_mail .
DATA: lt_message TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
                   WITH HEADER LINE.
DATA:   ls_message TYPE char255.
DATA: lt_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
        lt_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,
        lt_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
        lt_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,
        gf_cnt TYPE i,
        gf_sent_all(1) TYPE c,
        gs_doc_data LIKE sodocchgi1,
        gf_error TYPE sy-subrc.
      Adds text to email text table
lt_message = 'Hi,'.
APPEND lt_message.CLEAR lt_message.APPEND lt_message.
lt_message = 'Requested design is released. Pls raise the TPR (If required to be ordered).'.
APPEND lt_message.CLEAR: lt_message.APPEND lt_message.
lt_message = 'Details of the released design:'. APPEND lt_message.
lt_message = '*******************************'.APPEND lt_message.CLEAR: lt_message.APPEND lt_message.
MOVE : 'TDR No ' TO lt_message.
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-tdrid   .APPEND lt_message.
MOVE : 'PED Part no ' TO lt_message.
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-matnr.
APPEND lt_message.
CLEAR: wa_maktx.
SELECT SINGLE maktx FROM makt INTO wa_maktx WHERE matnr = it_ztdr-matnr.
MOVE 'PED Part Description' TO lt_message.
lt_message+21(1) = ':'.
lt_message+22(40) = wa_maktx   .APPEND lt_message.
MOVE : 'PED Part Rev no' TO lt_message .
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-matnr_rv .APPEND lt_message.
MOVE: 'Rnd part No ' TO lt_message .
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-ref_matnr . APPEND lt_message.
MOVE : 'Rnd Part Rev ' TO lt_message .
lt_message+21(1) = ':'.
lt_message+22(40) = it_ztdr-ref_matnr_rv .APPEND lt_message.
CLEAR: lt_message.
APPEND lt_message.
APPEND lt_message.
lt_message = 'To View the Design:'.
APPEND lt_message.
lt_message = '*******************'.APPEND lt_message.
CLEAR: lt_message.
APPEND lt_message.
lt_message ='For Standard gauge, use Transaction: ZPED_TOOLPRINT'.
APPEND lt_message.
lt_message ='For Non-Standard gauge, use Transaction: ZCV04N or CV04N'.
APPEND lt_message.
*Send email message, although is not sent from SAP until mail send
*program has been executed(rsconn01)
Fill the document data.
gs_doc_data-doc_size = 1.
DATA subject TYPE string.
CONCATENATE 'Design Released for' it_ztdr-tdrid 'of' it_ztdr-ref_matnr
        INTO subject SEPARATED BY space.
Populate the subject/generic message attributes
gs_doc_data-obj_langu = sy-langu.
gs_doc_data-obj_name = 'TDREQ'.
gs_doc_data-obj_descr = subject .
gs_doc_data-sensitivty = 'O'.
Describe the body of the message
CLEAR lt_packing_list.
REFRESH lt_packing_list.
lt_packing_list-transf_bin = space.
lt_packing_list-head_start = 1.
lt_packing_list-head_num = 0.
lt_packing_list-body_start = 1.
DESCRIBE TABLE lt_message LINES lt_packing_list-body_num.
lt_packing_list-doc_type = 'RAW'.
APPEND lt_packing_list.
CLEAR lt_receivers.
REFRESH lt_receivers.
Add the recipients email address
For SAP mail
IF NOT GSCR_UNAME IS INITIAL.
lt_receivers-receiver = it_ztdr-reqnm.
lt_receivers-rec_type = 'U'.
APPEND lt_receivers.
ENDIF.
For external mail
IF NOT gs_outtab-reqnm IS INITIAL.
   lt_receivers-receiver = gs_outtab-reqnm.
   lt_receivers-rec_type = 'U'.
   APPEND lt_receivers.
ENDIF.
Call the FM to post the message to SAPMAIL
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
    EXPORTING
      document_data              = gs_doc_data
      put_in_outbox              = 'X'
      commit_work                = 'X'
    IMPORTING
      sent_to_all                = gf_sent_all
    TABLES
      packing_list               = lt_packing_list
      contents_txt               = lt_message
      receivers                  = lt_receivers
    EXCEPTIONS
      too_many_receivers         = 1
      document_not_sent          = 2
      document_type_not_exist    = 3
      operation_no_authorization = 4
      parameter_error            = 5
      x_error                    = 6
      enqueue_error              = 7
      OTHERS                     = 8.
Store function module return code
gf_error = sy-subrc.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
           WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Get lt_receivers return code
LOOP AT lt_receivers.
ENDLOOP.
PERFORM initiate_mail_execute_program.
    CLEAR:lt_message[] , lt_message , gs_doc_data ,gf_sent_all,lt_packing_list[]
    ,lt_packing_list ,lt_receivers[], lt_receivers.
ENDFORM.                    " SEND_MAIL
*&      Form INITIATE_MAIL_EXECUTE_PROGRAM
      text
--> p1        text
<-- p2        text
FORM initiate_mail_execute_program .
WAIT UP TO 2 SECONDS.
SUBMIT rsconn01 WITH mode = 'INT'
                WITH output = 'X'
                AND RETURN.
ENDFORM.                    " INITIATE_MAIL_EXECUTE_PROGRAM

Hi,
In your code
You are looping the perform in which you are calling below FM.
LOOP AT it_ztdr.
   PERFORM send_mail.
ENDLOOP.
CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
EXPORTING
document_data = gs_doc_data
put_in_outbox = 'X'
commit_work = 'X'
IMPORTING
sent_to_all = gf_sent_all
TABLES
packing_list = lt_packing_list
contents_txt = lt_message
receivers = lt_receivers
EXCEPTIONS
too_many_receivers = 1
document_not_sent = 2
document_type_not_exist = 3
operation_no_authorization = 4
parameter_error = 5
x_error = 6
enqueue_error = 7
OTHERS = 8.
So keep your FM after the loop.
Pls. reward if useful...

My iPod generation 6 160gb will not sync. iTunes says corrupt, won't restore just errors out and then loops the same messages.

My iPod is corrupt according to iTunes, however it won't restore through iTunes either. I've tried to reformat the drive. Makes no difference. I've tried to reformat after choosing disk manager, and again the same result. The iPod takes forever to work through the reformatting process and I get the same message "Itunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod" and then my pc tells me to format the disk.
It's so frustrating, is there a fix to this? It seems like the iPod could still function, but I'm missing the way to get out of this loop, please help me!

Likely a hard drive fault, see the note that i wrote few years ago, hopefully it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

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