Des Moines, IA Metro LTE Slow
Hello,
Is there an issue or over saturation in the Des Moines, IA metro area (50309)? Everyday from about 9am-6pm the LTE speed/network is almost non-existent. Running speed tests from multiple verizon devices (iOS, Android and Windows Phone) in the area produce anywhere from 0Mbps-2Mpbs down with half-full LTE signal. Trying to browse and email is painful at best. Tests on other devices with T-Mobile "4G" are getting 5-6Mpbs consistently with no issues.
Is there an issue with this area? Is Verizon working on increasing tower coverage or implementing AWS to help with newer devices?
-Thanks
Branden
Hi Branden
I'd like to comment on this as well. I've been calling VZW numerous times only to be told that there is "no" capacity problems in the Des Moines area. But honestly that is not true. I work for a networking manufacturer and its unuseable in a large part of the city which is unacceptable.
Downtown des moines iowa (50309) full LTE bars dialup speeds. West Des Moines Jordan Creek area dialup speeds with full LTE bars. North side of des Moines in the beaverdale dialup speeds and little to no coverage.
Personally I think a call to the FCC is in order to lodge a complaint about this because this is unacceptable. Anyone else interested in lodging a complaint? I did get through to some woman who claims to have been in the executive team and she said I was free to cancel my contract and go with another company. So honestly you all have two choices, go with AT&T which is not as good as VZW or VZW fixes their capacity problems.
The VZ pop is on 6th and walnut downtown for crying out loud!
-a
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Is there something going on in San Diego...Coronado area? Download speeds are HORRENDOUS! I did a download test and it came up at 130kbps. I've been a VZW customer for a long time and for some reason download speeds have always been really bad here. Come on VZW...you're better than 130kbps!
It may be that there working on the system in your area or are they having any special events in your when they do that can tax the system some what and it cause what your seeing.. You might want to give Customer Service a call and ask for a Tech Rep.. see if there having any issues in your area and while your on the phone with them, have them check your PRL code.. it may need updating and the rep may have to push it to your phone.. b33
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4G outage in Des Moines, Iowa AGAIN
Had to switch to 3G and even it's sporadic. Anyone else??
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Halo: Reach Midnight Openings
Top Secret: For Best Buy® Gamers Only.
Here's the store list for the Midnight release of Halo: Reach. Enjoy!
[Stores accurate as of 8/16]
ALASKA
ANCHORAGE AK
ALABAMA
MOBILE AL
HUNTSVILLE AL
MONTGOMERY AL
OXFORD AL
ALABASTER AL
FULTONDALE AL
TUSCALOOSA AL
ARKANSAS
NORTH LITTLE ROCK AR
FORT SMITH AR
LITTLE ROCK AR
ROGERS AR
JONESBORO AR
ARIZONA
E TUCSON AZ
PARADISE VALLEY AZ
ARROWHEAD AZ
CAMELBACK AZ
GOODYEAR AZ
CHANDLER AZ
SIERRA VISTA AZ
FLAGSTAFF AZ
CASA GRANDE AZ
CALIFORNIA
TORRANCE CA
WEST LA CA
RIVERSIDE CA
SANTA CLARITA CA
FULLERTON CA
WOODLAND HILLS CA
CERRITOS CA
SANTA ROSA CA
PASADENA CA
YORBA LINDA CA
ROSEVILLE CA
MONTCLAIR CA
PLEASANT HILL CA
FAIRFIELD CA
PINOLE CA
SAN CARLOS CA
GLENDALE CA
SAN FRANCISCO CA
ELK GROVE CA
MIRA MESA CA
CITRUS HEIGHTS CA
WESTWOOD CA
TRACY CA
WEST HOLLYWOOD CA
OCEANSIDE CA
NATOMAS CA
SHERMAN OAKS CA
SOQUEL CAFOLSOM CA
CHINO HILLS CA
BAKERSFIELD CA
DOWNEY CA
BRENTWOOD CA
GEARY BLVD CA
VALLEJO CA
NORTHRIDGE CA
CLOVIS CA
JAMBOREE CA
APPLE VALLEY CA
OTAY RANCH CA
COLORADO
SE DENVER CO
SOUTHWEST CO
FIRST AND MAIN CO
FORT COLLINS CO
COLORADO SPRG II CO
SE AURORA CO
BOULDER CO
I-70 AND TOWER RD CO
SOUTHGLENN CO
GREELEY CO
PARKER CO
ARAPAHOE AND PRKR CO
CONNECTICUT
DANBURY CT
WEST HARTFORD CT
MANCHESTER CT
MERIDEN CT
DELAWARE
WILMINGTON DE
CHRISTIANA DE
FLORIDA
JACKSONVILLE FL
GAINESVILLE FL
ORANGE PARK FL
FORT MYERS FL
DAYTONA BEACH FL
SAWGRASS FL
W KENDALL FL
BOCA RATON FL
DADELAND FL
PEMBROKE PINES FL
BRANDON FL
S TAMPA FL
CLEARWATER FL
ST PETERSBURG FL
WATERFORD LAKES FL
SANFORD FL
DESTIN FL
JENSEN BEACH FL
CORAL SPRINGS FL
LADY LAKE FL
GEORGIA
CUMBERLAND GA
GWINNETT GA
SAVANNAH GA
ALPHARETTA GA
BUCKHEAD GA
ATLANTA (MIDTOWN) GA
HIRAM GA
HAWAII
HONOLULU HI
IOWA
DES MOINES I IA
DES MOINES II IA
CEDAR RAPIDS IA
IOWA CITY IA
DAVENPORT IA
WATERLOO IA
COUNCIL BLUFFS IA
JORDAN CREEK IA
AMES IA
ANKENY IA
ILLINOIS
FAIRVIEW HEIGHTS IL
BLOOMINGTON IL
BUTTERFIELD ROAD IL
SCHAUMBURG IL
JOLIET IL
EVANSTON IL
VERNON HILLS IL
HARLEM AND IRVING IL
N AVENUE IL
DEERFIELD IL
BOLINGBROOK IL
GURNEE IL
TINLEY PARK IL
KANKAKEE IL
EDWARDSVILLE IL
KIMBALL & BELMONT IL
INDIANA
EVANSVILLE IN
GREENWOOD IN
MISHAWAKA IN
WESTFIELD IN
MUNCIE IN
BLOOMINGTON IN
VALPARAISO IN
CLARKSVILLE IN
KANSAS
OLATHE KS
OVERLAND PARK KS
LAWRENCE KS
KENTUCKY
FLORENCE KY
LEXINGTON KY
SHELBYVILLE KY
OUTER LOOP KY
HAMBURG PAVILLION KY
LOUISIANA
LAFAYETTE LA
SHREVEPORT LA
BATON ROUGE LA
VETERANS BLVD LA
COVINGTON LA
LAKE CHARLES LA
MASSACHUSETTS
CAPE COD MA
WATERTOWN MA
SEEKONK MA
SAUGUS MA
SOUTH BAY MA
LEOMINSTER MA
TAUNTON MA
MARYLAND
GAITHERSBURG MD
GLEN BURNIE MD
FREDERICK MD
GERMANTOWN MD
WHEATON MD
MICHIGAN
GRATIOT MI
GRAND RAPIDS II MI
MADISON HGT/TROY MI
EAST LANSING MI
NOVI MILANSING MI
BRIGHTON MI
FARMINGTON HILLS MI
ROCHESTER HILLS MI
ALLEN PARK MI
MINNESOTA
MINNETONKA MN
ROSEVILLE MN
BROOKLYN CENTER MN
MAPLEWOOD MN
NORTHTOWN MN
OAKDALE MN
RICHFIELD MN
COON RAPIDS MN
EAGAN MN
ROCHESTER SOUTH MN
BLAINE MN
MISSOURI
ELLISVILLE MO
METRO NORTH MO
BATTLEFIELD MO
LEES SUMMIT MO
LEES SUMMIT MO
CAPE GIRARDEAU MO
COLUMBIA MO
TIFFANY SPRINGS MO
MANCHESTER MO
MONTANA
BILLINGS MT
MISSOULA MT
KALISPELL MT
NORTH CAROLINA
CARY NCGREENSBORO NC
FAYETTEVILLE NC
WILMINGTON NC
GREENVILLE NC
ASHEVILLE NC
CHARLOTTE RIVRGTE NC
WAYNESVILLE NC
NORTH DAKOTA
FARGO NDGRAND FORKS ND
NEBRASKA
LINCOLN NE
OMAHA NE
W OMAHA NE
GRAND ISLAND NE
PAPILLION NE
MILLARD NE
NEW HAMPSHIRE
SALEM NH
NASHUA NH
MANCHESTER NH
CONCORD NH
NEW JERSEY
HOLMDEL NJ
WOODBRIDGE N
JW PATERSON NJ
UNION NJ
E HANOVER NJ
DEPTFORD NJ
DEPTFORD NJ
MOUNT LAUREL NJ
SOUTH BRUNSWICK NJ
MANAHAWKIN NJ
VAUXHALL NJ
EATONTOWN NJ
RIVERDALE NJ
NEW MEXICO
ALBUQUERQUE NM
W ALBUQUERQUE II NM
SANTA FE NM
FARMINGTON NM
NEVADA
LAS VEGAS II NV
MARYLAND PARKWAY NV
HENDERSON NV
SUMMERLIN NV
CARSON VALLEY NV
SPARKS NV
SW LAS VEGAS NV
CENTENNIAL NV
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NEW YORK
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ALBANY NY
HENRIETTA NY
BAY SHORE NY
WESTBURY NY
POUGHKEEPSIE NY
MIDDLETOWN NY
LEVITTOWN NY
STATEN ISLAND NY
23RD AND 6TH NY
SYRACUSE NY
RIVERHEAD NY
PATCHOGUE NY
86TH AND LEXINGTN NY
VALLEY STREAM NY
BIG FLATS NY
CLARENCE NY
UNION SQUARE NY
FORDHAM RD NY
OHIO
TRI-COUNTY OH
EASTGATE OH
TUTTLE CROSSING OH
YOUNGSTOWN OH
BEAVER CREEK OH
DAYTON MALL OH
CHAPEL HILL OH
ELYRIA OH
CANTON OH
MORSE OH
WESTERN HILLS OH
FIELDS ERTEL OH
POLARIS OH
FINDLAY OH
NILES OH
STRONGSVILLE OH
COLERAIN OH
OKLAHOMA
OKLAHOMA CITY SO. OK
OREGON
CASCADE STATION OR
BEAVERTON OR
CLACKAMAS OR
SALEM OR
GRESHAM OR
PENNSYLVANIA
SCRANTON PA
WILKES BARRE PA
PLYMOUTH MEETING PA
MONTGOMERYVILLE PA
HARRISBURG EAST PA
OXFORD VALLEY PA
WYOMISS/READING PA
NO. FAYETTE PA
NO. HILLS VILLAGE PA
WHITEHALL PACENTURY III PA
GREENSBURG PA
CRANBERRY PA
S PHILADELPHIA PA
ALTOONA PA
MUNCY PA
PITTSBURGH MILLS PA
BETHLEHEM PA
STROUDSBURG PA
MECHANICSBURG PA
SOUTH CAROLINA
ANDERSON SC
FLORENCE SC
SUMMERVILLE SC
SOUTH DAKOTA
SIOUX FALLS SD
TENNESSEE
BRENTWOOD TN
WINCHESTER RD TN
HICKORY HOLLOW TN
MT JULIET TN
NASHVILLE WEST TN
TEXAS
MESQUITE TX
W SAN ANTONIO TX
FRISCO TX
PLANO TX
NO. AUSTIN TX
SO. AUSTIN TX
WILLOWBROOK TX
RIDGMAR TX
BEAUMONT TX
W OAKS TX
MIDWAY/LBJ TX
GALLERIA TX
COLLEGE STATION TX
SOUTH FORT WORTH TX
DENTON TX
ABILENE TX
SAN ANGELO TX
WEATHERFORD TX
FORT WORTH TX
N GARLAND TX
N MCALLEN TX
HERITAGE TRACE TX
BASTROP TX
ALLEN TX
UTAH
RIVERDALE UT
MURRAY UT
WASHINGTON UT
VIRGINIA
STERLING VA
SPRINGFIELD MALL VA
VIRGINIA BEACH VA
ROANOKE VA
LYNCHBURG VA
NEWPORT NEWS VA
POTOMAC YARD VA
CHARLOTTESVILLE VA
LEESBURG VA
CHRISTIANBURG VA
WILLIAMSBURG VA
STAFFORD VA
HARRISONBURG VA
WASHINGTON
E SPOKANE WA
BELLINGHAM WA
SPOKANE NORTH WA
PUYALLUP WA
FEDERAL WAY WA
SEATTLE-NORTHGATE WA
BELLEVUE WA
BURLINGTON WA
WISCONSIN
LA CROSSE WI
GREEN BAY WI
BLUEMOUND PLAZA WI
E MADISON WI
W MADISON WI
WYOMING
CASPER WY
PUERTO RICO
PLAZA CAROLINA PR
Josh|Community Connector | Best Buy® CorporateHi Sliver88,
Here's the link to my post on the midnight openings. http://bbyurl.us/HaloReachMNO
Hi Sliver88,
Here's the link to my post on the midnight openings. http://bbyurl.us/HaloReachMNO
This information will also be on BestBuy.com shortly.
Thanks for reaching out to our Community! I hope you find your store on the list.
Josh|Community Connector | Best Buy® Corporate -
Sent this Letter to CEO, Emailed Support, Tweeted and Still NO Response
Not sure how to get anyone's attention here, but the complete disregard for my situation guarantees that I'm taking my business elsewhere.
Hubert Joly
CEO
7601 Penn Ave. S
Richfield, MN 55423
RE: {removed per forum guidelines} and {removed per forum guidelines}
Dear Hubert:
I wanted to take this opportunity to share with you not one but two absolutely horrific customer service experiences that I have had with Best Buy. These situations have been so bad that I would be doing your company a disservice by not sharing this. Please note the subject line contains two different orders. The first order was placed online November 16th. I’d like to start my story there.
My mother in law and father in law are both elderly and disabled and on fixed income. It came to my attention during a visit with them on November 14th that their current dishwasher was broken and that a service call to repair it would be nearly as much as a new dishwasher. As a result, I decided to place an order online with bestbuy.com for a new replacement dishwasher. I was quoted a delivery date of November 29, which was a little further out than what I would have preferred, but I understand that this is a busy time of year, so I notified my in-laws of the delivery date. I was told that I would receive a call the day before delivery with a two hour window of time to have the dishwasher delivered.
November 28th came and went and I did not receive a call with a delivery window, so I decided to call shortly before 5 PM CST. The operator let me know that the window had not been determined yet and that they had until 9 to give me a call but that I was indeed on the schedule for delivery. Nine PM came and went with no call. I was disappointed.
At 8 AM on November 29th, I called the customer service number. I was told that someone from Best Buy was trying to get in touch with the dispatcher at your contracting company and would call me back within 30 minutes to give me my delivery window. I waited for more than two hours without a returned call, so I called again. I was told that the rep wasn’t sure what happened but that I was indeed on the schedule for the day and that they would call me to tell me when the dishwasher would be delivered. These first two calls took place when I was driving from Des Moines to Chicago.
I arrived in Chicago and still hadn’t received a call. I’m sure you can appreciate that I was frustrated at this point but I finally got someone who I felt had some kind of idea what was going on. I was told that yes, the dishwasher was still scheduled to be delivered on the 29th (it was almost 5 PM by this time) but that installation of the dishwasher was not included. Of course, I said no problem, I’ll just add that to the order. I was informed at that time that it wasn’t possible. The specific reason I don’t recall but I did confirm that installation is not a purchase option when purchasing online. I was advised that my best option would be to go into a physical store and cancel the existing order and place a new one. The agent told me that I could cancel the order with her if I’d like, but I told her I wanted to keep the order open in the event that the delivery team showed up, and that I would handle the installation myself. The agent did advise that the order was in an “R” status, but wasn’t really sure what that meant, It should come as no surprise at this point that the dishwasher was not delivered.
On November 30th, I went into your store in Chicago. I spoke with a gentleman named Marcus who was extremely helpful. He told me that yes, the order was indeed in an “R” status, but that the dishwasher itself was actually backordered until December 15th. Having already waited two weeks, I asked if I chose a different dishwasher, could I get it delivered sooner. He checked on the new dishwasher that I wanted, that was more expensive than the original that I had chosen and said yes, this was possible as early as December 3rd. Imagine my delight! I confirmed with my in-laws that the third was not a good day as they both had doctors appointments and were not sure of their extended availability. So we agreed on December 4th for delivery and installation. At this time, I canceled my first order, and placed my second order referenced in the subject line above. I left the store feeling very happy and comfortable that despite the nearly 4 hours I had already spent on the phone, I had finally gotten the results that I was looking for and made a note to myself that for appliances, I should always just go right into the store. Sure enough, that evening, I received an email from bestbuy.com that confirmed my delivery date of December 4th (attached).
The afternoon of December 3rd came and I had not heard anything about a delivery window by about 6 PM. I called in to the service number and was told that I was not on the delivery list for the 4th, but there was no explanation as to why. The agent couldn’t quite tell and then called the dispatcher and gave me a confirmation that sure enough, it was scheduled to be delivered on the 4th as I was previously told, but they had to “force schedule” the delivery. This was confusing to me because I had already been given a confirmation on November 30th. Sure enough however, I did receive another email confirmation, this one saying that my order had been rescheduled for December 4th (attached).
The morning of December 4th, I needed to board a plane for a wedding in Arizona. I assured my in-laws that based on our most recent email that I was confident that the dishwasher would be delivered and installed today as promised. I was disappointed again when late in the afternoon, I called to find out that there was no delivery and no attempt to contact my in laws with a delivery window. So again, I called Best Buy. Again, I got a very friendly and seemingly knowledgeable rep on the phone. I was told that Best Buy had been in touch with the dispatcher and that the dishwasher was literally on the way to the house as I spoke on the phone. After ending the call, I called my in-laws and let them know that they should expect someone shortly as the dishwasher was en route.
Imagine my absolute contempt for your company when I got out of a rehearsal dinner to a voicemail from my inlaws saying that nearly four hours later (and after 10 PM CST), Best Buy was a no show. It was at this point that I absolutely lost my patience and made yet ANOTHER call into Best Buy. I was told at that time, there was nothing that could be done and that I would need to call back in the morning. So again, first thing in the morning, I called in and spoke to another rep. AGAIN, I was promised that someone would contact me before noon. AGAIN, noon came and went and nobody called me, so I called Best Buy again. In fact, I made a total of six phone calls on Friday. Each time, I was told something different. Each time, you absolutely underwhelmed me with the inability to address a very simple problem, and most importantly made me feel that my value to your organization is insignificant.
Saturday after the wedding, I made one final call to Best Buy. I got a gentleman on the phone who was as nice and seemingly as knowledgeable as every person that I had spoken with to date. He made no promises. He put me on hold several times to see what he could do to help me. At the end of the call, he said that regardless of all of the run around, the hassle, the miscommunication, lack of follow through on promised return calls, no shows on delivery dates and absolute lies that I had been told, he simply couldn’t do anything to improve my situation. His name was Pedro, and he should be commended for his empathy and his honesty. I accepted the first confirmed appointment that he could schedule, December 15th, 2014. I was told that I will be getting a call with a window for scheduled delivery and installation. At this point, after having become completely disgusted with this process, I’ve not even informed my in-laws that the new date is Monday. At this point, they know I’m still working on things.
After examining my mobile phone bill from November 16 to this current date, on my mobile phone alone, I show that I’ve spent 193 minutes on the phone with Best Buy. This does not include calls from my office, from my in-laws and from the hotel. The total for those calls has got to be close, if not more time. This does not include the amount of time I spent in the store either. I can also tell you from my mobile phone bill alone that between November 16 until this moment, I have called from my mobile phone 19 times. Nineteen times. Think about that for a minute. Think of close to 6 hours of your employee’s time, and more importantly, of my time. This is lost productivity out of my day. I’m a software consultant and my life is made up of billable hours, its where my income is derived from. You’ve effectively stolen that much money out of my pocket in addition to treating me and my family like nothing more than a number with no regard as to what it means to put a customer first and keep a long time loyal member satisfied.
I’ve since been able to find the dishwasher at Sears and at ABT (a local retailer) on sale for $539.99. As with most products, I purchase, I do have other options and I place a high degree of value on my time and money. I place an even higher degree of value of knowing that when I give someone my word, it’s the most important thing I have to reflect my character, reputation and is a key indicator for my intentions.
Knowing there are other options out there, I give you my word that I will be considering all of my future purchasing options accordingly based on the results of this transaction (that hasn’t even been completed yet – so who knows, I may not even be out of the woods).
Regards,
Lane
Follow up - when they did deliver it, they hauled the old dishwasher away. Three days later, someone from the same subcontractor showed up to pick up the old dishwasher - THAT HAD ALREADY BEEN TAKEN AWAY. Talk about not knowing what you're doing!Hello Lane,
There is very little more frustrating than having a delivery not be completed on time, not to mention having additional appointments missed. I certainly understand your frustration over the numerous calls you made in trying to resolve the delivery of your in-laws new dishwasher and I sincerely and wholly regret that this was your experience last winter. Since we strive to provide clear, accurate, and timely communication to you and our other customers, I am at a loss to explain the many, many missteps you describe and I apologize sincerely for the less that stellar showing on our part.
In reviewing your situation, I note that we issued responses to both emails you sent, both from your Twitter conversation with us and the original copy of the missive that you've provided here. Was there something in particular you were looking for in our original responses you didn't find, or that left you feeling unheard? Since this series of events occurred nearly six months ago, I'm wondering if something new has happened that has brought this incident back to the fore?
Please know that I'm very grateful that you took the time to write to us with your concerns.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message -
How do I transfer an iphoto library to a USB HD?
My Macbook Pro is being fixed at the Apple Store about an hour away from where I live. I need to erase, reinstall, and ship the machine while I am in Des Moines. I have my essential documents backed up already but didn't get a chance to back up the iphoto library before it needed to be fixed. Does anyone have any suggestions on how I can save my library? I am hesitant to use a HD I have because it has been used on a windows machine and has files on it currently from a windows machine. I don't want the data to be lost because of formatting. Is it possible to buy a 13+GB HD for cheap?
When I do find a HD can I just drag the library icon from my finder into the HD? Should I reformat it since this is the only place my photos are stored? Please give me the best advice you can to ensure that my events, faces, places, etc are safe.
ThanksHi, you buy a MacBookPro & then want a "cheap" ext HD..c r a z y""""
The Hd you need will depend on the size of your iPhoto Library..
The WD ext/portable HD's are very cost effective..
Format it for Mac..Go into your Home folder -> Pictures -> drag-N-drop from there..
If yoy have a small iphoto library you might be able to use an iPod depending on gb size.. -
Licensing for Acrobat 9 Pro has quit working - How to fix this
I just subscribed to the Photography plan that gives me access to Photoshop CC and Lightroom 5. I already own Design Creative Suite CS3 and Adobe Acrobat Pro (9). When I downloaded the application manager and began to download PS & LR it showed all applications and most listed as the option "Try" and on Acrobat XI Pro it indicated "Up To Date." Once I downloaded and installed the PS & LR applications I tried to open a .pdf to do some research. I got the following message as Acrobat Pro tried to open:
Licensing for this product has stopped working.
You cannot use this product at this time. You must repair the
problem by uninstalling and then reinstalling this product or
contacting your IT adminstrator or Adobe customer support
for help.
I uninstalled Acrobat XI and Acrobat 9 from my computer, restarted it, then re-installed Acrobat Pro 9 from the CS3 installation disk. When done I tried to open a .pdf and got the same message. I restarted the computer and tried again and got the same message. I then did a Verify Permissions & Repair Permissions and Checked the Disc. (BTW this is all on a Mac with Snow Leopard 10.6.8 o/s. I have the 10.8 Mountain Lion o/s disk on the way, so I can't install/use LR 5 until that is done. anyway...)
Since it is Sunday and there is NO Adobe Customer Support and there is no IT department in my house, what do you think I should do? As an aside, the initial download/install for Photoshop CC hung at 44% installed. I did online chat with Bhartha at Adobe and he managed to do nothing but make my system worse. So I got away from him and repaired the damage he caused when I did the "screen share" operation with him. IM not so HO, Adobe's support system, what's the technical term?, SUCKS. If I had any good options to Photoshop and Lightroom I would use them, but for now I'd be stuck with something worse, like GIMP and Aperture. Okay, that's my rant about the sub-standard approach Adobe has to support. Apparently they feel that once you have their product then you're stuck with it and if they give you crappy service, so what? I hopefully await the day when Adobe gets bought and ruined by Microsoft. Like the old days when the phone company was one big corporation. Their motto: We Don't Care. We Don't Have To. Adobe seems to have adopted that idea.
Does anyone have an idea how to solve this problemEverything was fine until I downloaded & installed PS CC. I had a copy of Acrobat 9 I had purchased. There was also a folder for AA XI I had previously downloaded as a Cloud member, but had cancelled that and did not use AA XI. Everything in CS worked fine for the last 2-3 years, until this download. As I stated, the download "hung" on install the first time at 44% install & I contacted Adobe via the chat line. Why a download of Photoshop CC would wreak havoc on my functional Adobe Acrobat 9 Pro (or XI Pro, for that matter), is something they couldn't explain, and they couldn't fix. They provided no help whatsoever...in point of fact the tech guy didn't actually seem to know how to navigate on a Mac. First thing he did, using the "Screen Share" process, was open the Parallels partition and boot Windows. And since this problem had nothing to do with my Windows/Parallel partition it was clear he didn't have a clue. Everything he did after that just confirmed his ineptitude, right up until I turned the computer off to get rid of him.
At any rate, I used the step-by-step procedures delineated in 3 other forum discussion threads which all said do the same thing. I did. It did not help. Of course I will call Adobe tomorrow and I'm sure they will not have any solution either. Which is why I unsubscribed to the Cloud account. Every time they had updates for any application the installs would fail and then the previously installed programs wouldn't work and I would have to uninstall & reinstall EVERYTHING. That was their solution. The brilliant minds of Adobe Tech Support in action. "Did you try powering if off and then back on...?"
At risk of being seen as a person with an actual opinion based on experience, I will say that ADOBE TECH PERSONNEL ARE MORONS. Of course they're in Kuala Lumpur or some other seemingly exotic place (unless, of course, that's where you are, in which case Des Moines, Iowa seems exotic), so maybe they don't get very good training on the products they are supposed to support. Adobe doesn't care about good support. They already have your money and they pretty much have a monopoly on a few of their niches (Photoshop, Lightroom). Any place you can find another manufacturer's product that competes with Adobe, for example Corell's Painter vs. Adobe Illustrator, the other manufacturer's product is ALWAYS BETTER. ALWAYS. So I am stuck with Adobe products due to occupational need, and stuck with their sub-standard support. Whether by design or omission, ADOBE DOES NOT SUPPORT THEIR PRODUCTS. In point of fact, I DESPISE these clowns. I just am forced to deal with them against my desires and better judgment. Probably why homicide is illegal. -
Would like to know how old my system is
Hi, I just bought my mac, I am having trouble finding things that are compatible with it on the internet, aka downloads, magic jack, and so on. I was at the apple store in Des Moines, Iowa at Jordan Creek Town-center this past week and they told me that my system is 5 -8 yrs old. Not real quick with Mac's so I really need assistance with understanding weather or not I got ripped off. PLEASE help.
Kim RayYour request is a bit vague and open. What kind of things are you trying to find?
From your computer information you are running OSX 10.4.11, Tiger. Although this is now officially retired, it is only just retired and is still well supported and actually much in demand. Lots of us are running 5-8 year old computers that do everything we want/need them to do. There's lots of software still out there for Tiger, from freeware to expensive commercial packages.
Note that in general there is not as much software written for the Mac as there is for Windows and you may have to visit specific web sites which cater to Mac owners. Versiontracker, Macupdate, pure-mac.com, etc.
Ripped off? Well that depends upon how much you paid and lots of details about the system hardware and software which you'd have to tell us. If you go to the apple menu in the upper left hand corner of the screen you can select "about this Mac" which is a place to start, and then "more info" which will run System Profiler and tell you more than you want to know. -
HP OfficeJet Pro L7680 All-In-One
I am considering deploying a wireless print server for my home - specifically, a Netgear WGPS606. I checked with Netgear and the HP OfficeJet Pro L7680 is not listed on their printer compatibility list while dozens of other HP OficeJet models are found on their list. Can anyone confirm if the L7680 can be connected to a wireless print server and if so, can you recommend a brand? Thanks.
Nick Colletti
West Des Moines, IAWell, the wireless print servers (at least the USB versions) support printing only, not scanning. The OJ Pro L7680 has an Ethernet connection, why not just plug it into the back of your router so that all computers on your network can both print and scan?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP -
How do I recover playlist or at a minimum purchased music/apps on itunes?
The only way to get playlists back is if you backed them up, iTunes does are not store them online.
In terms of apps and music purchases then you should be able to re-download them from iTunes (assuming that they're still available and you use the same iTunes account as you originally used to buy/download them) : http://support.apple.com/kb/HT2519 (music re-downloading is only available in the US but I assume that you are in West Des Moines in the US).
In the future it's best to make and maintain backups of your content - iTunes content, including apps and music, could be removed from the store, in which case you wouldn't be able to re-download them. -
Mac Mini lagging after upgrading to Mavericks
Upgraded Mac mini to Mavericks. System before was running great with no lag time and fast with the internet along with different applications, email, uploading photos, no problem. After upgrading to Mavericks noticed lag times in logging into different applications, browsers, email and definitely uploading photos. Did a speed check on four different sites and all were over the 15mps up and 1 down with my internet provider. Before I had 4 up and 1 down with my internet provider before provider upgraded everyone to the 15 up and 1 down, it was fast so no problems before. Any suggestions before I drive to Des Moines for a Genius bar appointment? Thanks much appreciated.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Oracle Financials- Financial Reporting Lead with TCS
Hello,
Good Day, I am very pleased to be writing to you today to introduce a job opening we are aggressively recruiting for. Based on an on-line resume, I believe you may be qualified for the position. Would you please take a look at the job description below and tell me if you are interested. If so, please respond to this email with a WORD copy of your resume at your earliest convenience. If you are not, would you please forward this email to someone you think may be interested. That person and I would appreciate it very much.
Our Client TATA Consultancy Services (TCS) is one of the world's leading information technology companies. Through its Global Network Delivery Model™, Innovation Network, and Solution Accelerators, TCS focuses on helping global organizations address their business challenges effectively. A part of the TATA Group, India's largest industrial conglomerate, TCS has over 100,000 of the world's best trained IT consultants in 47 countries. The company generated consolidated revenues of US $6 billion for fiscal year ended 31 March, 2008 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at (www.tcs.com)
Opportunity for you as: Oracle Financials- Financial Reporting Lead
Location: Chicago, IL OR Des Moines, Iowa.
Employment: Fulltime Permanent (GC, US CITIZENS and EAD only).
Relevant Experience (Yrs): Overall Experience 9-10 Years
Education: With CA or CPA
Experience Required:
Good to have Experience with insurance industries
Also have hands on experience in Internal & External Reporting
Experience with in & out Accounting.
Should have experience in Consulting.
Regards
Mohan
408-317-9219 Ext 7149
Urpan Technologies
[email protected]
www.urpantech.comFORWARD THE UPDATED RESUME AS SOON AS POSSIBLE.
-
Can a Field in an iBooks be Updated on the Fly? (Dynamically)
I have a very specific question about iBooks Author, and the iBook 2 format. Here is what I need to do... Lets say I have a field (either in a text box, a table, or any other required medium that has a specific piece of data. Can that data be updated dynamically on the fly?
For example...
The "field" title is Population of Des Moines, IA. Is there any way that the iBook, when the box is click, or even automatically call to a database that changes that data each day, to reflect updated information? User Opens on Monday.... 250,000 User opens on Tuesday and the field is now updated with current statistics to reflect births/deaths and now reads 249.950.
If not in a specific field... can an entire table be show in an ibook that is actually just loaded from a website. For example.. A website has the current population of Des Moines. The iBook displays that cleverly formated webpage within the iBook.
Any help would be helpful, this is just an example with much, much larger value to my industry.
Thanks!Thanks...That's not a bad thought. Can that be done to automaticly refresh upon opening? The useage case is really to try to get the "document" to reflect any changes made to it, without having to update the entire document. In this case, the iframe would be the main portion of the page, not a supporting element. So having to click would be a little bit of a user distraction. Maybe it's not possible, but just trying to see.
Has anyone done any behind the scenes magic that they've managed to flavor the Apple sauce like this? -
I use Dreamweaver CS4 for designing our school website. The url is http://www.stpiusxschool.org
The menu bar on the left is built with a Spry Asset, it is to expand to different choices on some of the lines. The issue started about a month ago, if I click on the first item that should expand out (Parent Resources) it will not expand out, then I choose the second one (Student Resources) it expands out, I go back to Parent Resources and it will expand....this happen on Mac 10.5 and Ios Devices (Ipad, and Iphone)
On Mac 10.6 menu bars will never expand out.
I have tried many things, I have ran the Spry Updater and uploaded those files. I have built a page outside of my site, it appears to work ok, then copied that Spry Asset folder into the site, no luck.
I have built a second spry on a test page within the site, and tried it out, it doesn't seem to work correct either. It can be accessed off the main page mentioned above, scroll to the bottom and click on test, that is just what it is a test page.
School is starting soon and this site is used a lot for resources during the day.
I have called Adobe and got no where with them but that even took hours.
If someone could help me out that would be awesome.
By the way, I know nothing about coding itself.
ThanksYou have got two problems
The menu is acting weird in Mac as well as on PC
The menu does not behave in IOS devices
The solutions
Add the DOCTYPE Declaration to your document(s)
Replace the current SpryMenuBar for an IOS friendly MenuBar
1. You can add the HTML5 document type as follows, making sure that there are no blank lines before <!DOCTYPE HTML>
<!DOCTYPE HTML>
<html>
<head>
<meta charset="utf-8">
<title>St Pius X School des moines iowa</title>
The title already existsin your document. I put it there so that it is easier to see where the rest goes.
2. There is a Spry Menu Bar 2.0 available here http://www.adobe.com/cfusion/exchange/index.cfm?event=extensionDetail&extid=2141544
Gramps -
CDATA appearing but not rendering as html...
simple XML
<products>
<product>
<process>Preservation</process>
<application>Crack Filling</application>
<rank>100</rank>
<productType>Viscosity Grade Asphalts</productType>
<productName>AC-20 Asphalt Cement</productName>
<suppliers><![CDATA[<a href="#">Indianapolis IN</a>,Des Moines IA,Laketon IN]]></suppliers>
<pdf>AMI%202007%20AC-30,AC-20,AC-15,AC-10,AC-5,AC-25,AP-3,AP-5,OAF-1.pdf</pdf>
</product>
</products>
in dataset
var ds1 = new Spry.Data.XMLDataSet("datasets/master.xml", "products/product", {sortOnLoad: "process", sortOrderOnLoad: "ascending"});
ds1.setColumnType("suppliers", "html");
coming out in a repeat table
<tr spry:repeat="ds1" spry:odd="blue">
<td>{process}</td>
<td><a href="{pdf}">{productName}</a></td>
<td>{application}</td>
<td>{suppliers}</td>
</tr>
ISSUE
The {suppliers} info appears but none of it is rendered out as HTML. Isn't the columnType="html" suppose to eliminate this issue? From reading the board it seems that people are talking about varying issues with different versions of SPRY. Any insight on what I should be doing different here? I have // xpath.js - version 0.7 - Spry Pre-Release 1.6.1found, the issue - there was a section further down the XSLT file that needed the disable-output-escaping adding to (below is the original section) - once updated it worked like a charm - thanks
<xsl:template name="_LFtoBRloop">
<xsl:param name="input" />
<xsl:variable name="beforeText" select="substring-before($input, '
')" />
<xsl:choose>
<xsl:when test="string-length($beforeText) = 0 and substring($input, 1, 1) != '
'">
<xsl:value-of select="$input" />
</xsl:when>
<xsl:otherwise>
<xsl:value-of select="$beforeText" />
<br />
<xsl:call-template name="_LFtoBRloop">
<xsl:with-param name="input" select="substring($input, string-length($beforeText)+2)" />
</xsl:call-template>
</xsl:otherwise>
</xsl:choose>
</xsl:template>
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