Deskjet 3510 scan to email

Hi. I am running on Windows 8. My printer is great other than that I am unable to "scan to email". It gives me the option but then says I have no email attached to this program. Can you help me with how to do that?
Dana

Hello mcdana, and welcome to the HP Forums!
I see you are having issues using the scan to email function. I would like to help you with that. You most likely need to set up the proper email clients. I would suggest utilizing this document on How to Scan. You may notice some of the headers will relate to Windows 7, but the scan to email layout should be the same on Windows 8. In that document there is a header marked 'How to scan with HP software. Within that header, there will be another marked 'How to scan to email.'
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Similar Messages

HP Deskjet 3545e Scan to Email

Hello there,
I bought 3545e printer after hearing about scan to email feature with ePrint. I am successfully able to configure ePrint however email to scan not working. In printable section of control panel, I see "Scan to Email" application however wizard wont give me chance to put email id. I got soft keyboard I see during initial setup however it is not popping up here.
Can you please help and guide how I can configure Scan to Email option so I can directly send scanned documents to specified email id.
Thanks!
Regards, Tilak

Hello TilakRV,
Welcome to the HP Support Forums!
I understand you are looking to use Scan to Email with the Deskjet Ink Advantage 3545. I ran into the same problem when I tried to activate this too. It seems that this is not an active feature of the printer. The icon is available on the printer to allow it to be ready for a potential future update.
Regards,
JERENDS
I work on behalf of HP
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Deskjet 3510 will not scan wirelessly on OS 10.9

I have a Deskjet 3510 that worked great wirelessly on my old Mac with Snow Leopard. I recently purchased a new IMac with Mavericks OS 10.9.5. The printer will print wirelessly but not scan wirelessly. It will only scan with the USB cable attached. I uninstalled and reinstalled the latest HP software. When I disconnect the USB it says the wireless connection cannot be found. I reset the wireless connection and it is good. What am I missing here?
This question was solved.
View Solution.

Thanks very much for your help with this. I followed your steps and it is now working. The main problem I saw was that the default setting was "airprint" which kept coming up each time. Needed to be changed to Bonjour. Even when I deleted the printer and then added it back in as you suggested, "airprint" as the Kind kept coming up. Once I changed it, all was good. Thanks again.

HT1444 I just bought an HP deskjet 3510 printer. I have a MAC OX X 10.5.8. I can't install it unless it is version 6. Any suggestions as to what I can do?

I just bought an HP deskjet 3510 printr and I can't install it. It tells me I have to have MAC OX S version 6. How can I upgrade to this version?

Found a way to utilize the HP Deskjet 3510 with the MacBook OSX 10.5.8!
As you may know, there is NO existing HP printer driver useable between this printer and the OSX10.5.8 (you need OSX 10.6 or higher) However, it IS possible to use the printer and even print from it - however, it is a bit complicated. Read the PROS vs. CONS and see if you want to proceed OR...if you can, return it and get your money back. Unfortunately for me I didn't have this option - if I returned it, I will lose 55% of what I paid for return shipping and restocking! .
PROS: You can print documents, photos, files, etc.
CONS: You can't print it directly as you would a normal printer. It will not work either with USB or via wireless. It must be sent as a document via e-mail (more explained later!)
PROS: Copy/Scan-To-Print function works without needing a driver installed.
CONS: Scan-To-Computer function will not work because there is no driver compatible.
PROS: Documents sent to you via email (on a personalized HP email address) will be printed out automatically when received. You don't even have to be there to receive the email!
CONS: It WILL print automatically. You can turn off this function but you will have to remember to turn it on everytime you need to print.
OKAY. Here it goes. This model of HP Printer (Deskjet 3510) has a function called ePrint (you can find more info at http://www.hp.com/global/us/en/eprint/). Basically it is a wireless function on the printer that as long as you have Wifi at your home or business, you can connect this printer virtually. This ePrint works with any computing devises, including MacBooks, Mac Desktops, iPhone, iPad, and iPad Mini - it will NOT work with iPods or any devise that does not have internet/wifi capability.
This is what you need to do: Set up the Deskjet 3510 as if you would any other printer. That means, remove it from the box, unpack it, plug it in, follow instructions on the mini-screen (for date, language, etc), install cartridge, print test sheets, scan test sheet, etc. Make sure that the machine actually works!
Then comes the tricky part: You will notice three buttons on the bottom. Left one is the Power Button. Right side has two buttons: first is the Wifi button, second is the ePrint button. Before ePrint can be set up, you need to set up the printer for Wifi.
CLICK on the Wifi Button (a flashing blue light) and look on the bottm left. There is a menu section with 'Settings" - CLICK the button left of that menu (above the power button) you will see the wireless menu. Make sure the Wireless is "On" and Wireless Direct also "On". Use the arrows on the right of the screen to go up and down the menu, "OK" button to select it.
At that same menu, scroll down to "Print Report" and click "OK". Select the second option "Configuration Page" and print out the page. If everything went smoothly with the Wifi connection, you will be able to see information. Look for the URL(s) for Embedded Web Server on the page, either on the top by the General Information or under Wireless Direct. You need the Server address for the next step. Mine looked like this:
http://192.168.223.1 (last four digits of yours may differ)
Go up to your Airport Wifi menu and look for something like "HP-Print-44-Deskjet 3510 series". Select that from the Wifi menu (from this point, you will NOT be on the internet). Once you see the Wifi signal pop in, on the address bar of your web browser, type in your Server address in the address bar (http://192.168....).
Then you will see a web page of inner workings of your computer. It's quite amazing actually!
Look for a section that shows Wireless Setup Wizard and follow to make sure you're set up to your network and connected to the internet. Choose your wireless network name, put the password in. It should connect to your network. Do the same for the ePrint section.
Switch back to your Wifi network (via Airport so you would have internet access), go to https://h30495.www3.hp.com/c/46324/US/en/ to set up your printer with HP for ePrint. This is where you get that private email address at HP (you can personalize it as well) so that any device that can email you can send documents, photos and files to be printed directly.
SO the trick to printing with a MacBook OSX 10.5.8 with the HP Deskjet 3510 is this: Once you set up your private email address (let's say it's [email protected]) you can send attachments via email as if you were writing yourself (both the email AND the attachment will print!) or when you are about to print a file or a photo, select from the Print menu, the PDF section where you have an option to Mail PDF. It will connect with Mail Program, send it to [email protected] (or whatever your private email name is : **********@hpeprint.com) and it will print the file without printing an email header.
PRINTING NOTE: If you are printing a photo, you can set your presets to Photo print so that it will come out nice. If you happened to be by your computer during the printout, you can install the photo paper (flush it to the right side) or else it will just print on normal paper.
NOTE:If at any step the printer won't recognize the Wifi connection or ePrint, turn off the printer, count 30 seconds and restart it. Mine worked fine after that!
Whew~! Hope this was clear and was helpful! Best wishes!

I have HP Deskjet 3510 connected wireless - problem is that it wants to print only black and white - is there a color button I am missing? The print quality report is fine in color etc.

I have a HP Deskjet 3510 and it wants to print only in black and white.
The Print Quality Report is fine and in color.
Is there a color button I am missing?

In the Print & Scan system preferences, does it indicate it is using a generic printer driver or a Gutenprint driver?
Also, if you click on Options & Supplies, you might want to check and see if has to be enabled. That kind of sounds odd though.
Another thing is it might not be showing. If the bottom of the print dialog has a button that says "Show Details," click it. Then, you can change settings in the popup menu.

HP DeskJet 3510 Printer Alignment Page Doesn't print correctly.

Hi I have a strange problem with my HP DeskJet 3510. I took it out of the box installed everything loaded up paper and powered it on. It went through all the motions and blah blah and printed out an alignment page. Anyhow it didn't look right to me but I went ahead and scanned it anyway and it then said "ink cartidges are set to default color quality" or something to the effect. I hit ok and it went to the main menu.
Now from my wifes phone I can connect to the printer and print just fine but from our laptop the alignment is all jacked up. If I type a bunch of random lines into notepad or anything really it misses a bunch of lines and some lines just don't even appear. Which I could only think would be because the alignment page isn't right.
Also from app that gets installed from the software CD on the laptop I can choose to align the cartridges but when I do and it prints and I scan the page (that still looks jacked up to me) the software tells me the alignment failed and asks me to rescan after I put the page in there right. I know the page is in there right its face down and in the bottom right hand corner as it should be.
Now I have ran the cartdridge cleaning process several times took the cartridges out and looked for debris or anything that could be in the way even though I doubt its any of those things becuase like I had said earlier it prings perfectly from my wifes printershare app from her smart phone. Just as it appears on her screen. Only getting this issue from the PC.
Anyhow I am going to attach a photo of how the priner aligment page comes out from me doing it on the printers control panel and from the PC's software both it comes out looking like this. If you could please give me some advice to what to do next that would be great as I am out of ideas. Did I just get a bad cartridge? If so why would it print from my wifes phone fine and not from the PC? Is this how the alignment page should look (can't read any of the things on the lower portion really).
Other Info : PC is running Windows . Other PC has same problem running Windows XP. Wifes Phone is using PrinterShare app. Any information or helpful advice is appreciated thank you guys in advance.

Finally, after installing and uninstalling the print cartridges on my HP-3510 around 10 times; I finally got the alignment page to print and then scan successfully. It's a nice, very economical printer when it works properly. I was on the verge of tossing it but glad I didn't. I guess the lesson is that persistence can pay off. My thanks to the other two contributing posters.

Scan to email blues...

When I attept to scan to email on my all in one printer, it tells me there is no email associated with the printer. How, oh how, do I associate an email adress with it. Have been over, and over my settings, and have found nothing. Thanks in advance for any available help.

Hi @raysey,
Thank you for visiting the HP Support Forums! I understand you would like to Scan to Email with your HP Deskjet 3512, when you attempt to send the scan you get an error message.
Please click on the link below to get started, once on the page select the How to Scan to Email section:
Scan from Windows 7 With the Full Feature HP Software for HP Multifunction Printers
You will also find this helpful: How to make Outlook the default mail client
Please let me know the outcome.
HevnLgh
I work on behalf of HP
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Doesn't know how to scan via email add and how to install my email add

How to install email add so I can scan

Hi @rcv5680,
Welcome to the HP Support Forums! I understand you would like to Scan to Email with your HP Deskjet. To better assist you can you please leave me with the following information:
1. What is the Exact model of HP Deskjet you are using, I am unable to locate the 2450?
2. What is your current Operating system, Windows or Mac and which version?
3. How is the printer connected, USB or Wireless?
I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Deskjet 3510 series [C1181] software?

Hi everyone, I have been having a problem with my printer; HP Deskjet Ink Advantage 3515 especially with the scanning and wireless printing. So today I opted to uninstall the software and reinstall the software from the internet. All was going well until I reached a point where I was to add the printer as the default one and it was to get the software for a "HP Deskjet 3510 [C1181] series" for which the error message was that it could not be found. I unfortunately cannot find the installation CD and as such cannot install manually. Any chance I can get this software through some link?

For a mac
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&os=4158&product=5157483&softw...
go to the link choose the version of OSX and install it
Hope this helps.
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.

8500A PLUS - Scan to Email - to another 8500A Plus email address will it print with no PC?

Wanted to know if anyone has tried using two HP Officejet Pro 8500A Plus SCAN to EMAIL feature without the use of a PC. Anything to look out for before spending the money on two of these units? Basically i want to set one up at my office the other at my home and use them without a pc using dsl internet to send and receive scans .

If you have 2 8500a with the scan to email option you will need a pc to set up your scan to email and once that is done you could register those 2 printers and enable eprint and using that address you could scan an item from one and email it to the other and it will work using eprint. I hope this helps
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How do i add an email address to scan to email desk jet 3050a

when i scan a doc to email i get a message saying no email is set . how do i set my email address to send a scan

Hello @tony2701 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into scan to email issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Photosmart 7520 scan to email not working / working only once in a while

I have read through all of the answers that I can find as to how to fix the scan to email function on my printer. The printer is only a couple of months old. I am using a Mac. I need this to work. The problem is that while I always receive the emails, they don't always have the scan attached to them. Sometimes, but not always.
When I scan one page, it works. When I scan 10 pages, it works about half the time. When I scan 25 pages, as I sometimes do, it doesnt' work.
HP, please fix this ! It worked just fine a couple of weeks ago!
Machta

Hi Machta,
Welcome to the HP Support forums. I see that your scan to email feature of your Photosmart 7520 seems to be inconsistent when attaching the scanned documents to the email.
Please start by assigning a manual IP address and manual DNS servers to your printer. If you are unsure how to do this please click here. It will take you to another post I’ve done that has the steps with screen shots. Don’t fret that the screen shots are for a Photosmart 7510 printer, the steps are the same.
If you have already set the manual IP address and manual DNS servers, then please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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I work on behalf of HP

Laserjet 500 MFP Scan to email stopped working

Hi,
We have three LJ500 M575's, which we have been using for around 10 months with no issues.
All three devices use the same Exchange User.
This week we started to get SMTP Protocol Errors when sending scan to email, I have checked the Log and the error is 44.10.01 SMTP Protocol Error.
I ran through the setup wizard and left the details the same, at the end I sent a test email, and this is fine, I have sent these internal and external to the company, and each time the test email is delivered.
When I then go back to scan I get the same 44.10.01 error. I have changed the username and ran the same test, with the same results, I am able to send the setup test email, but when I go to scan I get the same 44.10.01 This is the same across all three devices.
I have flashed one of the devices with Firmware 2304061_439478, but this has had no effect.
I cannot see any errors on the Exchange side.
Any ideas anyone?

@ITD
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

Laserjet pro 200 color mfp m276nw Scan to Email issue

My laserjet pro 200 color mfp m276nw claims email is not set-up. I have entered in the e-mail addresses to send the scans to, but it still claims it is not setup. How do I setup this feature? I already have the "Send an Email" feature working where it sends the scan "from" my e-mail, but I want to use the Address Book feature and just send to a specific e-mail.

HI @Username57 ,
I see by your post that you what to setup the scan to email on the printer. I would like to help you out with this issue today.
I have provided a document for How to Scan: From the Control Panel. Select Scan to an email.
If you are still having issues then go into the printer's Embedded Web Server by typing in the printer's IP address in your web browser and setup a Static IP and set the DNS address.
Click the Network tab, then click on IP4 config on the left side.
Click on Network Address (IP)
Select Manual.
Type in the printer's information and IP address.
Set the DNS Address Configuration as Manual. Under Network Information, it looks like you can change the settings there.
Set the preferred address as 8.8.8.8
Set the Alternate address as 8.8.4.4 and confirm the changes.
Try setting it up again.
If you need further assistance, just let me know.
Happy New Years!
Thank You.
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Gemini02
I work on behalf of HP

HP LaserJet 400 MFP M425dw setting up scanning to email

Hello,
I want to set up the Scan to email option on our printers however our emails are made through an exchange environment, and I don't see an option about sending scanned emails from an exchange email account. I'm not too sure what port I would need if we have exchange accounts.

Hi,
The Laserjet 400 M425dw only support scanning to an email account by using SMTP server.
If your exchange account does not support SMTP, you will not be able to use the specific feature, I would suggest contacting your IT and check for the SMTP server details, if an SMTP server is not available you will need to use a differnt email account which use an SMTP server.
You may find more information in the following document:
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/troubleshootDisplay/?sp4ts.oid=5...
Shlomi
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Deskjet 3510 scan to email

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