Desktop manager and windows 8

I have attempted to get desktop manager to work with windows 8 for months. I have ensured that I have followed various instructions including enabling .net 3.5 without success. I install the desktop manager and my computer recognises the playbook when I plug it into a usb, however, the blackberry software does not connect to the playbook. Have tried turning off avast antivirus without success.
Can anyone helpl with an alternative, please?
It works with my MAC computer but not with my windows laptop!
alun.
Thanks

I have the exact same situation, and to make it worse I can't even get the desktop manager installed, let alone work. I keep getting error message #1723. It's hard to know whether it's a Windows problem or a Blackberry problem, although if it works on your Mac I guess it's a Windows problem. I bought a new laptop and am having trouble with a lot of incompatibility problems with Windows 8.1. I'll have to revert to my old Windows 7 laptop unless someone comes up with an answer. Hopefully someone in the Community has one [fingers crossed].

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downloaded blackberry desktop manager and won't run --error says this program can't run in dos mode

Hi and welcome to the forums!
Correct. DM is a windows program. Do you get any error message?
Info please:
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Message Edited by IrwinII on 08-05-2009 09:04 PM
IrwinII
Please remember to "Accept as Solution" the post which solved your thread. If I or someone else have helped you, please tell us you "Like" what we had to say at the bottom right of the post.

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Hi
thought I would post there here as been having some issues with my Windows Mail but my desktop computer doesn't suffer same issues and on a Vista forum where I posted my problem a couple of very helpful told me who to try solving the issues.
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Message Edited by mjsulliva on 04-03-2009 05:13 AM

Desktop manager and Desktop Software

Is there a differnce bewteen desktop manager and desktop software? I'm trying to find a link to download desktop manager. I was told by t-mobile tech support to run application loader and I need desktop manager in order to run that application. The reason why i need to run the application is that my firewall setting is enable with the 'lock' icon and it's preventing me from running applications that need to connect to the internet. I was told that running application loader would remove the lock icon so I can disable the firewall setting.
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OK...so those instructions are...well...dated...they indeed are for the full Desktop Software. Basically they have advised you to update your BB OS to the latest version in the hopes that the lock on the firewall will be removed. They did discuss the backup, but I actually prefer to take a manual backup first, then let the automatic one go, but I still have that manual one just in case.
I can't see what any of those jpg's are, so I'm not sure exactly what they are saying.
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http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
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If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
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Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Manager and Roxio Media Manager Soooo Slow

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I'm glad I found this thread.
I loaded the Desktop Manager and Roxio Media Manager 2 days ago. It completely crippled my laptop (running Vista, 4GB RAM etc), which previously ran very well.
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Message Edited by mjsulliva on 04-03-2009 05:13 AM

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http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
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Unable to install Blackberry Desktop Manager on Windows 8

Hi Team,
Please help as I am trying to install Blackberry Desktop Software for my Blackberry Bold 4 (9900) phone,
I did not get any software CD with the phone hence downloaded the software from
http://us.blackberry.com/software/desktop.html
and when I try to install I get the following error,
I do not understand this issue can any one help me on this.
Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
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Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
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w - Nonfatal warnings
e - All error messages
a - Start up of actions
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d - if file is missing or a different version is installed
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u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB19300 Windows Installer command line parameters information box appears when attempting to install BlackBerry Desktop Manager
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Cannot install desktop manager on windows 7 64bit

hi,
unfortunately i am not able to installa the Desktop Manager 6.1.0 B38 Multilanguage on a pc having windows 7 - 64 bits, i already installed it on another pc with windows 7 - 32 bit and it worked.
please tell me how to solve this problem.
regards
Salvatore

complete uninstall first, restrat your PC/LAPTOP, run setup again with "Run As Administrator"
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Desktop Manager software & Windows compatibility

I've downloaded the latest BlackBerry Desktop Manager software, paired the the Blackberry and desktop and as soon as I press the Synchronise button I get a message from telling me that the Desktop Manager has encountered a problem and needs to close, plus do I want to tell Microsoft about this problem.
Has anyone come across this before and is there an easy solution?
Working off WIndows XP Pro.
Cheers

What version of DM?
Try downloading and install the latest verson, 4.6, withOUT the media manager.
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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Installation and Connection Error with Desktop Manager and Curve 3G

I just installed Desktop Manager 6.01 and then tried connecting my Curve 3G to the system using the accompanying USB cable.. But there was a connection error.. so i did a bit searching on the net and went to (http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB00125) which gave me a solution to install m\y driver.. But when i try to manually install my driver, it shows an error "THE SERVICE CANNOT BE STARTED, EITHER BECAUSE IT IS DISABLED OR IT HAS NO ENABLED DEVICES ASSOCIATED WITH IT" now the USB is working because my phone is being recognised by the laptop and moreover in the device manager od my Vista, Blackberry is being shown... I cn see in drivers that Drivers have been installed but the drive Information such as Version, date is not available and the driver is unsigned...
Can someone tell me what exactly might the problem?? any reply will be appreciated..

I encountered the same issue, Not sure if you'll have the same results, but all i did was enable windows updates, and did an automatic driver update from the web (as in from windows updates) and after a reboot, all was back to normal.
hope that helps,

Desktop manager and windows 8

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