Desktop Publisher Scheduled Report Limits

Post Author: bicknell
CA Forum: crystalreports.com
Using the crystalreports.com desktop publisher, a customer scheduled the upload of 80+ reports to crystalreports.com on a dailybasis. Some of the jobs were failing and others seemed like they were being run continuously. There are two significant points to know about the desktop publisher:When the desktop publisher uploads a file to crystalreports.com, the program needs to logon to crystalreports.com using your crystalreports.com user account. The site only allows 10 concurrent logons for the same account at any one time. This effectively limits you to scheduling 10 documents at any one time.If you are refreshing these reports before they are uploaded, the number of concurrent refreshes will be limited by the resources of your computer. It is a fairly expensive process in terms of memory and CPU time, especially if you have a large number of records in each report. We've had another customer report that they could only actually refresh about 10 reports at a time before they started getting failures. This could be a combination of report size/complexity and the processing power of your computer. Note: The ODC and SFDC connector are designed to handle much bigger tasks than the desktop publisher. The desktop publisher is designed for lightweight loads not exceeding 10 connections.

Post Author: norton
CA Forum: crystalreports.com
Hi JD,
I'm not sure about the "unable to connect to the file" error you are seeing. Can you post the exact wording of the error and where you are seeing it? If you can post a screen shot of the error, that would be great. If you change the file name of the rpt on your hard drive, the task won't be able to find it the next time it runs. Could that be the problem?
You should be able to create a task in the desktop publisher, point it to a report and schedule it - at that time, it will prompt you for the db logon and parameter values. Once you have supplied that info, the task will run according to whatever recurrence pattern you have set - daily, weekly, whatever. Each time the task runs, it will try to refresh the rpt file with the db logon and parameter values you specified and upload the rpt file to crystalreports.com.
You should always be able to open the rpt file in Crystal Reports, however I have seen a problem where the rpt file gets corrupted if you run out of disk space when the report is being saved after the refresh. The error we got from this though was that the rpt file had been corrupted. I don't think it complained about not being an rpt file.
Yes, you should be able to use a salesforce.com db connection and you should be able to configure the desktop publisher task to run every 30 minutes.
Yes, if you do edit the rpt file you should see the changes the next time the task runs. We have found problems where you will get an error on uploading to cr.com using the overwrite option if the rpt file has been changed "too much". Most often this only applies to the db connection changing too much. If you are just editing the report layout, that should be fine.
Steve

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BI Publisher Scheduling Problem

Hi Experts,
Our BI Publisher is currently integrated with siebel, whenever i tried generating 35k records bip report via manual generation in siebel, it completed successfully, however when i tried generating it via bip scheduling it fails. Do you have any idea why this is happening? note that if i generate less number of records bip scheduler successfully generated the report. Hope you could help me on this.
Thanks in Advance!

hope this helps
if u have meta link u can check this document (ID 1359304.1) regarding this error
and now recent is a bug .[ID 1430802.1] so it is a bug u were hitting
Symptoms
Siebel BI Publisher Scheduled Report jobs that use large data set (mostly over 10000 rows) fail with XDO error on the BI Publisher Server:
[111511_135636875][oracle.apps.xdo.servlet.scheduler.XDOJob][EXCEPTION] [ID:904]
Exception occurred while processing the document.
oracle.apps.xdo.servlet.scheduler.ProcessingException: oracle.apps.xdo.servlet.d
ata.DataException: Requested data type does not match with existing data type
at oracle.apps.xdo.servlet.scheduler.XDOJob.generateReport(XDOJob.java:9
83)
at oracle.apps.xdo.servlet.scheduler.XDOJob.execute(XDOJob.java:418)
at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.j
ava:520)
Caused by: oracle.apps.xdo.servlet.data.DataException: Requested data type does
not match with existing data type
Cause
The issue occurs when a Siebel BIP Report based on an Integration Component that has more than 20 Integration Component Fields and processing over 20000-30000 records is run as a Scheduled Job on the BI Publisher server. This behavior can be reproduced with out-of-box reports also, provided the Integration Component has more than 20 fields.
A Product Bug:13398030 has been logged to request a fix in the future release of Siebel CRM.
Solution
Workaround
The report can be run in interactive/ real-time mode rather than running as a scheduled job.
NOTE: Please implement the solution as documented in the Document 1064043.1 to be able to run large data volume reports.
For document 1064043.1 this is the link https://support.oracle.com/epmos/faces/ui/km/DocumentDisplay.jspx?_afrLoop=560666563922074&id=1064043.1&_afrWindowMode=0&_adf.ctrl-state=j5m2csomr_120
Permanent Solution
The fix for this issue will be released in the Siebel CRM 8.1.1.9 Fix Pack.
Edited by: Avinash_Varma on Mar 18, 2013 12:38 PM

Urgent Help Needed in scheduling reports from BI Publisher

Hi,
I have configure the scheduler service on my windows server. Now i am trying to schedule a report from BI pubisher. But it is not working. When i click submit button, It is not doing anything. It seems it adds entry in the job schedule table. Even when i click schedules link, it shows just show progress status on explorer status bar but nothing happens.
Any help would be on this would be highly appretiated.
Thanks,
Prasad

Have you actually checked the scheduler tab to see what the report did? BI Publisher will not just tell you if a job fails unless you have your email server configured then you tell it to email you if the job fails. Also, be patient because it can take up to 5 or 10 minutes for a report to completely run for a 40000 row dataset. If you check the scheduler tab and the job failed, check your RTF Template. I have discovered through trial and error that BIP is picky about how you do your tags, especially loop tags. These would allow you to view the report online but cause BIP scheduled reports to fail on the report. Other than that, have you installed the scheduler database and tied it in? BIP has its own database schema you have to install somewhere on an database server that it stores scheduling information in.
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Scheduled report - Event (time limitation ?)

Hello,
I was wondering how many time will a scheduled report wait for an event (file).
For example :
A report is scheduled on december 27th 9:00am and waits for an event (file).
If the file arrives on december 29th, will the report be refreshed ? or is it too late ?
Thank you.

thanks for the reply
It's a monthly frequency...
considering what you said, it means that the report will be refreshed if the file arrive within this month even if it's scheduled on a specific day of every month, right ?
Edited by: VINCENT BARNIER on Jan 7, 2011 3:01 PM
Edited by: VINCENT BARNIER on Jan 7, 2011 3:02 PM

Scheduled report failed after 10 mins

Hi Everyone,
We are using Business Object XI 3.1 and Crystal Report 2008.
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Error:
Title: Test Report
Document Type: Microsoft Excel
Status Failed
External Destination: None
Owner: SLuo
Server Used: BOETEST.CrystalReportsJobServer
PID: 14496
Folder Path: Reporting
Remote Instance: No
Creation Time: 6/27/2014 10:21 AM
Expiry: 6/27/2024 10:21 AM
Start Time: 6/27/2014 10:22 AM
End Time: 6/27/2014 10:32 AM
Printer: None
Formats: Microsoft Excel
Parameters: 1/6/14; 1/6/14
Error Message: Error in File ~tmp38a08076f722e00.rpt: Failed to retrieve data from the database.
I added -crpetrace 7 - trace to the command line params to view the details of the log, however not much luck in getting a meaningful message.
The log from Crystal Job Server:
2014/06/30 14:03:50.063|==| | | 3900|4308|
|||||||||||||||procReport.dll:
CRPE FAILED: GetLastPEErrorInfo(1) returns crpe error code [723] with
extended error string [Failed to retrieve data from the database.
Failed to retrieve data from the database.
Error in File ~tmpf3c80895162f60.rpt:
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There are other reports on the server using direct db connection and run fine for 2 hours+.
Anyone has experienced this before and aware of any configuration that might cause the report to fail in 10 mins?
Many thanks,
Shan

Hi Shan,
You can refer to the following SAP KBA for the issue:
1204347 - Error: "Failed to retrieve data from the database" when using Javabeans as a datasource
The SAP Note is for BO XI R2; however, you can try the same resolution for BO XI 3.1.
Hope this helps.
Regards,
Renu

Defining "prior-week" timeframe dynamically for scheduled reports

I have a number of reports that I need to execute each week. But, the scheduling options don't allow me to kick off the report on a Sunday AND constrain the timeframe to the prior week (Sunday-Saturday).   I have a prompt built into the original query, but that's useless if I want to automate the output.
I was successful getting the query to work against the upstream database using the following query fragment:
BETWEEN CURRENT_DATE - INTERVAL '7 day' AND CURRENT_DATE - INTERVAL '1 day'
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Regards,
-Joe

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The scheduler is very unstable in the web version. I often get "page not loaded" errors in the prompt window within the popup scheduler.
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--Joe

The status of scheduled report in java application ?

Post Author: Jay_Misys
CA Forum: JAVA
My java application is running on application server (websphare / java application server)
I schduled the report published on crystal report server
the java code is like:
BIPlatform bipService = new BIPlatform(new Connection(new URL(servicesURL + "/biplatform")), oSession.getConnectionState());
ResponseHolder rh=bipService.get("path://InfoObjects/"+sCrystal_Reports_Folder + reportName +
"@SI_SCHEDULEINFO,SI_PROCESSINFO" ,oGetOptions);
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CrystalReport oCrystalReport = (CrystalReport)oInfoObjects.getInfoObject(0);
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schedulingInfo.setRightNow(Boolean.TRUE);
oCrystalReport.setPluginProcessingInterface(procInfo);
oInfoObjects.setInfoObject(0,oCrystalReport);
bipService.schedule(oInfoObjects);
Pls help me to get the status (running / sucessfully generated/ failed etc...) of scheduled report ?

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Options in Publishing Discoverer Report output

What are my options around publishing scheduled discoverer reports to the oracle ebusiness login page similar to the notifications list. Have a requirement to publish daily reports to the user and have seen report manager functionality to create as menu items for BI Publisher reports but I am not clear on my options for discoverer.

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How to publish crystal report designed using SAP Add-on toolbar

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hi
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Scheduled report name

Hi,
We have made a custom report for UCCX8.5, which we'd like to schedule. This report can only show the details of one CSQ, by selecting a CSQ filter. Because of this we'll need to schedule a new task for every CSQ. Here the issue arises: when I look at the scheduled reports overview, all reports have the same name: The name of the report. This makes it impossible to see which scheduled report is which. So it'll be really hard to delete or add one later.
Is there a way to change the name of the scheduled report task?
Regards,
Ruud van Strijp

This is one of a few scheduler-related limitations of the HRC. Another is that the machine running the client must be running and actively logged in for the system tray-based (i.e. not a windows service) scheduler app to trigger.
My advise on this one is to upgrade to the latest 9.0 build where you can switch from the legacy HRC client to the new Unified Intelligence Center (CUIC) reporting engine. This is a browser-based UI and was ported over from UCCE so now both products have the same reporting engine. As luck would have it, you can name the schedule when you create it with CUIC:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/intelligence_suite/intelligence_suite_902/user/guide/CUIC_BK_R4B100EB_00_reporting-app-user-guide-902_chapter_01000.html
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In case you're inclined to dismiss this advice, note that HRC is EoL. In 9.0 you can pick one or the other but it's gone entirely in 10.0; CUIC only. So, it's only a matter of time before you have to cross this bridge anyways.
Please remember to rate helpful responses and identify helpful or correct answers.

Scheduled report issue

Hi,
I scheduled a work book with multiple worksheets in discoverer 4.1.47. After scheduling when am I opening, I found there is a sheet with no data. I checked the query from SQL inspector and its not showing the original query and its showing the below query . I normally opened the worksheet from discoverer desktop and its showing the query correctly, where as in scheduled report SQL inspector is showing the below..
Remaing all sheets are scheduled correctly.
Please let me know, why
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BRD1 and BED2 mean Batch Result Date 1 and 2,
BRN1 and BEN2 mean Batch Result Number 1 and 2
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If you have no data in the results you have to determine why. Perhaps you are pulling from a secure view using a specific responsibility that was needed get at the data? A responsibility that would be needed during the scheduled run.
Hopefully this helps
Best wishes
Michael

BI Publisher Scheduling Error

Hi Experts,
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check this link BI Publisher Scheduling Problem

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[http://www.businessobjects.com/global/doc/dev_zone/Java_SApps_q405.zip|http://www.businessobjects.com/global/doc/dev_zone/Java_SApps_q405.zip]

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