Desktop running XP recognises router but won't con...

I have a Dell computer into which I installed a wireless network card about 8 years ago. It runs XP and was used to read emails until December 2014 when I changed from Sky Broadband to BT. After the change the computer recognised my secure broadband as well as the unsecured BT Wifi-with-fon. I am asked for the Network key when I try to access the secure network but the computer never connects. However I can connect to the unsecure network which I am not willing to do.
BT support staff couldn't resolve the issue. Can anyone help me please?

Welcome to this forum.
Its possible that your old wireless card does not support WPA2 encryption, you may be able to find updated drivers for the wireless card.
If that is not possible, then change the wireless encryption on the home hub, to WPA only.
The other alternative is to buy an updated wireless card, or plug in an external USB wireless adapter, and disable the internal card.
Make sure you are using the wireless key that is written on the home hub, and not the admin key.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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There may be a corrupted file on Firefox.<br>
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Computer detects router but won't connect online - help

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Does the dell router have an access list set-up?
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I've been looking all over for some posts on this, to no avail. So that's why new post.
Was using E2500 router for my mom's router (so I could install a Roku). All went well, until a couple of months ago, it just sponaneously stopped working. (Go figure.) To make a long story short, I ended up reinstalling the firmware and then when it failed again, I bought her another router to get her up and going. I figured, I'll use the e2500 to add it to my own network to extend the coverage etc.
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Solved!
Go to Solution.

as soon as you turn off dhcp then your pc can't get served an ip anymore. So, two choices, set your pc to a static ip before you start or set the ip of the router then turn off dhcp on the router and then connect it to the main router so it will serve your pc an ip from the main router. but from all the other issues you mentioned it sounds like it may be a bad router at this point. maybe it got a power hit or something?

Desktop running XP recognises router but won't con...

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